Avis sur Hotel Indigo New Orleans French Quarter, an IHG Hotel
Hotel Indigo New Orleans French Quarter, an IHG Hotel
705 Common Street, New Orleans, LA
Avis
8,8
Excellent
9,4/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
18 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Victoria le 5 mars 2024
Le agradecemos mucho sus comentarios en relación a su estancia en el Hotel Indigo New Orleans French Quarter. estaré seguro decomparta sus comentarios con nuestro equipo, especialmente con el gerente de limpieza a quien siempre le gusta escucharde nuestros invitados. Sin embargo, lamento saber que nuestro equipo de limpieza no logró alcanzar su satisfacción. Permítame expresarle mis disculpas y tenga la seguridad de que estamos tomando las medidas adecuadas.medidas para abordar el problema. Esperamos que nos brinde la oportunidad de servir mejor.usted en un futuro próximo.
10/10 Excellent
Martine
Voyage en groupe
21 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martine
Réponse de Taylor McInerney le 21 déc. 2022
Dear Martine,Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager
6/10 Satisfaisant
hélène
Voyage en couple
5 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hélène
Séjour de 8 nuits en août 2022
Réponse de Taylor McInerney le 5 sept. 2022
Dear helene,Thank you for taking the time to review the hotel. I hope that you give us another opportunity the next time you are in town.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager
8/10 Bien
Onassis
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Onassis
Séjour de 4 nuits en février 2024
10/10 Excellent
Jeffrey
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 2 nuits en mai 2024
10/10 Excellent
Trista
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trista
Séjour de 1 nuit en mai 2024
10/10 Excellent
Prince, Brooklyn
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Prince
Séjour de 2 nuits en avril 2024
10/10 Excellent
Mary Anne Zinampan, Somerset
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary Anne Zinampan
Séjour de 4 nuits en avril 2024
8/10 Bien
Carlos
Voyage en couple
3 mai 2024
Les points forts : Propreté et équipements
Carlos
Séjour de 7 nuits en avril 2024
10/10 Excellent
darlene
Voyage en famille avec de jeunes enfants
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
darlene
Séjour de 1 nuit en avril 2024
2/10 Horrible
Tim
30 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tim
Séjour de 4 nuits en avril 2024
8/10 Bien
Megan
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Megan
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 30 avr. 2024
Thanks for sharing your feedback about your stay at Hotel Indigo New Orleans French Quarters. We’re so delighted to hear that you chose to celebrate your 14th anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon.
10/10 Excellent
Joshua
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 7 nuits en avril 2024
Réponse de Victoria Clair le 30 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
10/10 Excellent
James
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en mars 2024
Réponse de Victoria Clair le 30 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
10/10 Excellent
Keyanna
Voyage en groupe
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keyanna
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 24 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarters. We’re glad to hear that you were pleased with our restaurant Common Interest and its servings. We hope you’ll visit us again soon.
2/10 Horrible
Kay
23 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kay
Séjour de 1 nuit en avril 2024
Réponse de Victoria Clair le 24 avr. 2024
We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarters. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.
10/10 Excellent
Miguelito
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miguelito
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 22 avr. 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.
10/10 Excellent
Sara
Voyage en groupe, Voyage en couple
21 avr. 2024
Les points forts : Propreté et personnel et service
Sara
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 22 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
4/10 Médiocre
Brady
Voyage en famille
21 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Brady
Séjour de 1 nuit en avril 2024
Réponse de Victoria Clair le 22 avr. 2024
Dear Brady, We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team, especially the engineering manager who always enjoys hearing from our guests. I am sorry to hear, however, that one of our front desk staff was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.
10/10 Excellent
Patrick
Voyage en groupe
18 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 6 nuits en avril 2024
Réponse de Victoria Clair le 22 avr. 2024
Thank you for choosing us for your stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.
6/10 Satisfaisant
Cindy
18 avr. 2024
Les points forts : Personnel et service
Cindy
Séjour de 4 nuits en mars 2024
Réponse de Victoria Clair le 22 avr. 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
10/10 Excellent
Janee, Philadelphia
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janee
Séjour de 4 nuits en avril 2024
Réponse de Victoria Clair le 22 avr. 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
8/10 Bien
Rene
16 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Rene
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Dahai
16 avr. 2024
Dahai
Séjour de 3 nuits en avril 2024
10/10 Excellent
Robert
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en avril 2024
Réponse de Victoria Clair le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that Grant made a good impression on you. We have shared your feedback with him so he gets the recognition he deserves. We hope you’ll visit us again soon.
10/10 Excellent
Zachary, Bellevue
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zachary
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
10/10 Excellent
John, Youngsville
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en avril 2024
Réponse de Victoria Clair le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
8/10 Bien
Stephen
13 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Stephen
Séjour de 5 nuits en avril 2024
Réponse de Victoria Clair le 17 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
10/10 Excellent
Tahj G
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tahj G
Séjour de 4 nuits en avril 2024
Réponse de Victoria Clair le 13 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.
8/10 Bien
Tara
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Tara
Séjour de 1 nuit en avril 2024
Réponse de Victoria Clair le 13 avr. 2024
We very much appreciate your comments regarding your stay at the Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.
10/10 Excellent
Michael, Tomball
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Victoria Clair le 13 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
10/10 Excellent
Purnell
Voyage en groupe
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Purnell
Séjour de 5 nuits en mars 2024
Réponse de Victoria Clair le 13 avr. 2024
Thank you for sharing this positive review. We appreciate our location here in New Orleans French Quarter just as much as you do. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.
10/10 Excellent
Netsanet Teklemicheal
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Netsanet Teklemicheal
Séjour de 4 nuits en avril 2024
Réponse de Victoria Clair le 13 avr. 2024
Thank you for posting your positive review. At Hotel Indigo New Orleans French Quarter, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.
10/10 Excellent
Alma
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alma
Réponse de Victoria Clair le 13 avr. 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.
10/10 Excellent
Diana
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diana
Séjour de 4 nuits en mars 2024
Réponse de Victoria Clair le 6 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hotel Indigo New Orleans French Quarter. We made sure to share this feedback with Kesha to give her the recognition that she deserves. She was delighted to hear your feedback. We hope to see you again soon.
10/10 Excellent
Latonia
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Latonia
Séjour de 3 nuits en avril 2024
Réponse de Victoria Clair le 13 avr. 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We have noted your feedback and have shared with our team. We hope you’ll visit us again soon.
6/10 Satisfaisant
Chi
Voyage en famille
5 avr. 2024
Les points faibles : Équipements
Chi
Séjour de 5 nuits en mars 2024
Réponse de Victoria Clair le 6 avr. 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again.
10/10 Excellent
Latayi Tayonia
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Latayi Tayonia
Séjour de 3 nuits en mars 2024
Réponse de Victoria C. le 4 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.
10/10 Excellent
Niccole
Voyage en couple
2 avr. 2024
Les points forts : Équipements
Niccole
Séjour de 4 nuits en mars 2024
Réponse de Victoria C. le 4 avr. 2024
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.
8/10 Bien
Kesi
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kesi
Séjour de 2 nuits en mars 2024
Réponse de Victoria C. le 4 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.
8/10 Bien
Brad
2 avr. 2024
Brad
Séjour de 1 nuit en avril 2024
Réponse de Victoria Clair le 22 avr. 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
8/10 Bien
TRACEY
Voyage en groupe
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TRACEY
Séjour de 2 nuits en mars 2024
Réponse de Victoria Clair le 4 avr. 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. I’ll be sure to share your comments with mycolleagues to ensure we continue to improve on delivering exceptional service. We hope you give us another chance soon.
6/10 Satisfaisant
Scott, Tylertown
Voyage en famille
30 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mars 2024
Réponse de Victoria Clair le 31 mars 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
10/10 Excellent
Rainer, Spartanburg
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rainer
Séjour de 2 nuits en mars 2024
Réponse de Victoria Clair le 31 mars 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
8/10 Bien
Edvard
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edvard
Séjour de 7 nuits en mars 2024
Réponse de Victoria Clair le 31 mars 2024
Thank you for your great review. At Hotel Indigo New Orleans French Quarter, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Kaisey to give her the recognitionthat she deserves. She was delighted to hear your feedback.
8/10 Bien
Maziar
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Maziar
Séjour de 5 nuits en mars 2024
Réponse de Victoria Clair le 28 mars 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
10/10 Excellent
Jessica
Voyage en groupe, Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en février 2024
Réponse de Victoria Clair le 28 mars 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hotel Indigo New Orleans in the near future.
10/10 Excellent
Cecilia Mae, ROSELLE
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cecilia Mae
Séjour de 3 nuits en mars 2024
Réponse de Victoria Clair le 28 mars 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.
6/10 Satisfaisant
Lupita
25 mars 2024
Lupita
Séjour de 1 nuit en mars 2024
Réponse de Victoria Clair le 28 mars 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
10/10 Excellent
Timothy
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Timothy
Séjour de 4 nuits en mars 2024
Réponse de Victoria Clair le 26 mars 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.