Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
24 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022
Réponse de Hotel Management le 28 oct. 2022
Fares, Thank you for staying with us! We look forward to seeing you the next time you're in New Orleans.Warm regards,
8/10 Bien
Lisa
26 mai 2024
Lisa
Séjour de 1 nuit en mai 2024
10/10 Excellent
Olivia
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olivia
Séjour de 1 nuit en mai 2024
4/10 Médiocre
Randy
Voyage en famille
25 mai 2024
Les points faibles : Équipements
Randy
Séjour de 1 nuit en mai 2024
10/10 Excellent
Melanie, Thibodaux
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en mars 2024
Réponse de Betsy le 25 mai 2024
Dear Melanie,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel was fantastic. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,
10/10 Excellent
jodee m.
22 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
jodee m.
Séjour de 1 nuit en mai 2024
Réponse de Gale le 22 mai 2024
Good afternoon, Jodee m,Thank you for your kind review! We look forward to seeing you again in the near future.Warm Regards,
8/10 Bien
kristin
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
kristin
Séjour de 3 nuits en mai 2024
Réponse de Ana le 21 mai 2024
Dear Kristin,Thank you for providing feedback. We are delighted to hear that you enjoyed your stay, dining experience, and the convenience of our hotel location. We hope to see you the next time you visit New Orleans!
6/10 Satisfaisant
Philip
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Philip
Séjour de 1 nuit en mai 2024
Réponse de Veronica le 21 mai 2024
Hello Philip!Thank you for sharing your feedback with us. We thank you for choosing Hyatt New Orleans for your stay and for being our guest! However, I am sorry to hear that you feel there were some hidden fees at check out that you were not aware about. We would like to speak with you about your experience and ask that you please contact us on one of our social media outlets, Facebook, X or Instagram for further assistance. We hope to hear from you!
8/10 Bien
Isaac
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Isaac
Séjour de 1 nuit en mai 2024
Réponse de Rebecca le 17 mai 2024
Hello Isaac,Thank you for your recent stay at Hyatt Regency New Orleans. It was our pleasure to welcome. We hope to have the opportunity to welcome you again.Warm regards,Rebecca
10/10 Excellent
Jeanne
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeanne
Séjour de 2 nuits en mai 2024
Réponse de Ana le 14 mai 2024
Greetings Jeanne,We appreciate your feedback. We're glad you enjoyed your stay with us. We hope to welcome you back the next time you visit New Orleans.
10/10 Excellent
Michael, Rochester
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 4 nuits en mai 2024
Réponse de Ana le 14 mai 2024
Dear Michael,Thank you for providing feedback. It was a pleasure to host you during your visit to New Orleans. It makes us happy to hear that our staff made you feel welcome and that you enjoyed our dining options and out hotel's location. We hope to see you again!
10/10 Excellent
Stacy
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stacy
Séjour de 2 nuits en mai 2024
Réponse de Christi le 13 mai 2024
Hello Stacy, thank you for taking time to share feedback on your recent stay at Hyatt Regency New Orleans. I am glad that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best Regards, Christi
4/10 Médiocre
Penelope
Voyage en groupe
13 mai 2024
Les points faibles : Propreté et personnel et service
Penelope
Séjour de 1 nuit en avril 2024
Réponse de Christi le 13 mai 2024
Hello Penelope, thank you for taking time to share feedback on your recent stay at Hyatt Regency New Orleans. I am sorry to hear about the experience you described. Please reach out on our social media or chat channels with your stay details and a brief description. We would like an opportunity to make this up to you and look forward to your future stays with Hyatt. Best Regards, Christi
8/10 Bien
Elizabeth
12 mai 2024
Elizabeth
Séjour de 1 nuit en avril 2024
Réponse de Dacia le 14 mai 2024
Hi Elizabeth,Thank you for leaving your review of our hotel. It is so nice to learn you had a good stay. We look forward to a chance to welcome you back to Hyatt Regency New Orleans.Kind regards,
10/10 Excellent
Farin
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Farin
Séjour de 1 nuit en mai 2024
Réponse de Janet le 16 mai 2024
Dear Farin,We appreciate you taking the time to rate our Hyatt Regency New Orleans. We are excited beyond measure to see the 5/5 rating you gave us and to know that every aspect of your stay was great! We hope to have the privilege of providing you the same excellent experience on your next stay with us.Warm regards,
10/10 Excellent
regina
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
regina
Séjour de 2 nuits en mai 2024
Réponse de Laura le 13 mai 2024
Dear Regina,.Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back next time you are in the New Orleans area. Best regards,
10/10 Excellent
Emanuel
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emanuel
Séjour de 1 nuit en mai 2024
Réponse de Gale le 8 mai 2024
Good afternoon, Emanuel,Thank you for such a glowing review! We look forward to seeing you again in the near future. If you need any assistance with a new reservation don't hesitate to contact us.Warm Regards,.
10/10 Excellent
Denise
7 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Denise
Séjour de 6 nuits en mai 2024
Réponse de Ana le 9 mai 2024
Dear Denise,We appreciate your fantastic rating! We look forward to seeing you again when you visit New Orleans!
8/10 Bien
Nikki
7 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Nikki
Séjour de 5 nuits en mai 2024
Réponse de John le 8 mai 2024
Hello Nikki,I am sorry that you had a less than perfect stay at our Hyatt Regency New Orleans. I hope you can stay with us again to give us another chance. Best Regards,John
6/10 Satisfaisant
Annette Louise, Livingston
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Annette Louise
Séjour de 5 nuits en mai 2024
Réponse de Rebecca le 7 mai 2024
Hello Annette Louise,Thank you for your recent stay at Hyatt Regency New Orleans. We are sorry for the issues you experience during your stay. We will share all feedback with our management team. Warm regards,Rebecca
10/10 Excellent
Alisa
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alisa
Séjour de 3 nuits en avril 2024
Réponse de Melinda le 3 mai 2024
Dear Alisa,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and found the food so good. We hope to welcome you back to Hyatt Regency New Orleans again soon! Warm regards,Melinda
10/10 Excellent
Andrea
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 2 nuits en mars 2024
Réponse de Ana le 2 mai 2024
Greetings Andrea,We appreciate your feedback. Thank you for staying with us while in New Orleans. We are pleased to hear that you enjoyed our hotel, the service provided by our staff, and the convenience of our location. We look forward to providing another unforgettable experience the next time you visit!
8/10 Bien
Danielle
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en avril 2024
Réponse de Gale le 1 mai 2024
Good evening, Danielle,Thank you for such a kind review. Our staff works hard to see that all of our guests are comfortable during their stay. We look forward to seeing you again in the near future,Warm Regards,
8/10 Bien
Kristen, Katy
30 avr. 2024
Les points forts : Propreté et personnel et service
Kristen
Séjour de 4 nuits en février 2024
Réponse de Laura le 1 mai 2024
Dear Kristen,Thank you so much for providing your rating. We truly hope your stay with us was enjoyable and we hope to have the pleasure of welcoming you back soon. Best regards,
10/10 Excellent
Jeffrey
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 4 nuits en avril 2024
Réponse de Gale le 30 avr. 2024
Good evening, Jeffrey,Thank you for such a glowing review! We look forward to seeing you in the near future. Warm Regards,
10/10 Excellent
Bryanna
Voyage en famille
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bryanna
Séjour de 3 nuits en avril 2024
Réponse de Laura le 29 avr. 2024
Dear Bryanna,Thank you for taking the time to share your feedback. We are happy to hear that you were comfortable during your stay with us. We will share you feedback on the cleanliness of the bathroom with our housekeeping team to improve our services moving forward. We hope to have the opportunity to welcome you back soon. Best regards,
10/10 Excellent
Khadijah
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Khadijah
Séjour de 1 nuit en avril 2024
Réponse de Laura le 29 avr. 2024
Dear Khadijah,Thank you for sharing your experience with us. We are delighted to hear that you were comfortable during your stay with us. We hope to have the pleasure of welcoming you back in the near future. Best regards,
8/10 Bien
Kevin Maclaren
Voyage en famille, Voyage d’affaires
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin Maclaren
Séjour de 7 nuits en avril 2024
Réponse de Ana le 26 avr. 2024
Dear Kevin Maclaren,Thank you for taking the time to provide insightful feedback. It was a pleasure to have you as our guest during your stay in New Orleans. We're sorry to hear that your room did not meet your expectations due to its size and condition. We'd like to discuss your experience with you further; please contact us via our Social or Chat platforms. We hope to improve your experience the next time you visit.
10/10 Excellent
Prabhat, Parrish
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Prabhat
Séjour de 4 nuits en avril 2024
Réponse de Melinda le 25 avr. 2024
Dear Prabhat,Thank you for taking the time to review our property. We are so glad to hear you found our hotel nice. We will be sure to share your concerns about the carpeting with our management team. We appreciate guests like you letting us know when we fall short so that we can make the necessary adjustments to issues we may not know about. We hope to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda
8/10 Bien
John, Huntsville
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en avril 2024
Réponse de John le 23 avr. 2024
Hello John,Thank you for adding this review of our Hyatt Regency New Orleans. I am sorry that our breakfast buffet did not meet your expectations. I hope you can stay with us again.Best Regards,John
10/10 Excellent
Billy
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Billy
Séjour de 1 nuit en avril 2024
Réponse de Laura le 21 avr. 2024
Dear Billy,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you had a great time while staying with us. We hope to have the opportunity to welcome you back in the near future. Best regards,
10/10 Excellent
LaTrina
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LaTrina
Séjour de 2 nuits en avril 2024
Réponse de Candace le 19 avr. 2024
Dear LaTrina,Thank you for taking the time to review your recent stay at our hotel. We are happy to hear that our hotel met your expectations and that the location offered ease of access to local attractions. We are delighted that the staff was pleasant and professional. Our team will appreciate your positive feedback. We look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace
10/10 Excellent
Lanequia
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lanequia
Séjour de 2 nuits en avril 2024
Réponse de Candace le 19 avr. 2024
Dear Lanequia,Thank you for taking the time to leave a 5-star rating and review of our hotel. We are so glad that you enjoyed your stay and look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace
10/10 Excellent
tatyania
Voyage en groupe
19 avr. 2024
Les points forts : Équipements
tatyania
Séjour de 1 nuit en avril 2024
Réponse de Candace le 19 avr. 2024
Dear tatyania,Thank you for taking the time to leave a 5-star rating review of our hotel. We are glad that the parking was convenient for you and to hear that the staff was wonderful. We look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace
10/10 Excellent
Lakeya
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lakeya
Séjour de 3 nuits en avril 2024
Réponse de Gale le 17 avr. 2024
Good afternoon, Lakeya,Thank you for your 5 Star review! We look forward to seeing you in the near future. If you need any assistance in making your new reservation don't hesitate to contact us.Warm Regards,
8/10 Bien
Tameeka
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tameeka
Séjour de 2 nuits en avril 2024
Réponse de Betsy le 16 avr. 2024
Dear Tameeka,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel and staff were very nice. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,
4/10 Médiocre
Eric L.
15 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Eric L.
Séjour de 3 nuits en avril 2024
Réponse de Ana le 16 avr. 2024
Dear Eric L.Thank you for taking the time to provide insightful feedback. We're sorry to hear that your room did not include the amenities. We'd like to discuss this further with you; please contact us through our social or chat platforms. We hope to improve your experience the next time you come.
10/10 Excellent
Michael
Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Laura le 15 avr. 2024
Dear Michael,Thank you so much for your patronage and for the 5-star rating, We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the pleasure of welcoming you back soon.Best regards,
10/10 Excellent
Edward
14 avr. 2024
Edward
Séjour de 2 nuits en avril 2024
Réponse de Tania le 5 mai 2024
Hello Edward,Thank you for the 5-star rating. We are happy that you enjoyed your stay with us. Thank you for choosing Hyatt Regency New Orleans.Warn regards,Tania
8/10 Bien
Ashley
13 avr. 2024
Ashley
Séjour de 1 nuit en avril 2024
Réponse de Shelly le 3 mai 2024
Hello Ashley! Thank you for your excellent rating. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We hope to welcome you back for another wonderful stay in the future. Best Regards, Shelly
10/10 Excellent
Joshua, Gulfport
12 avr. 2024
Joshua
Séjour de 1 nuit en avril 2024
Réponse de Melinda le 2 mai 2024
Dear Joshua,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda
10/10 Excellent
Yvette
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yvette
Séjour de 2 nuits en mars 2024
Réponse de Jamie le 7 avr. 2024
Dear Yvette,Thank you for your delightful 5/5 rating and review of our Hyatt Regency New Orleans! It was great to read that you enjoyed your stay with us, and that you found our hotel conveniently located for your stay. Thank you for staying with us, we hope to welcome you back as our guest again soon!Warm regards,Jamie
8/10 Bien
Patricia
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en avril 2024
Réponse de Jamie le 7 avr. 2024
Dear Patricia,Thank you for taking the time to review our Hyatt Regency New Orleans! It was great to read that you enjoyed your stay with us, and that our team's service helped contribute to an enjoyable stay experience. We appreciate your feedback, and hope to welcome you back as our guest on your future visits to New Orleans!Warm regards,Jamie
8/10 Bien
Cheickh
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheickh
Séjour de 2 nuits en avril 2024
Réponse de Jamie le 7 avr. 2024
Dear Cheickh,Thank you for taking the time to leave our Hyatt Regency New Orleans a rating. We were glad to see that you enjoyed your stay with us! We hope to welcome you back as our guest for an even better stay experience in the future.Warm regards,Jamie
10/10 Excellent
Sharice
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharice
Séjour de 2 nuits en mars 2024
Réponse de Melinda le 5 avr. 2024
Dear Sharice,Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us and found our location convenient. We hope to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda
10/10 Excellent
Carlos
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Carlos
Séjour de 1 nuit en mars 2024
Réponse de Rebecca le 5 avr. 2024
Hello Carlos,Thank you for your feedback and recent stay at Hyatt Regency New Orleans. We are sorry for the issues of the room smelling resulting in having to change rooms. We certainly understand the disappointment. We hope to have the opportunity to welcome you back. Warm regards,RebeccaGuest Experience
6/10 Satisfaisant
Juyeon
2 avr. 2024
Juyeon
Séjour de 2 nuits en mars 2024
Réponse de John le 23 avr. 2024
Hello Juyean,Thank you for adding this score for our Hyatt Regency New Orleans. I am sorry to see your stay was not perfect. I hope you can give us another chance.Best Regards,John
8/10 Bien
Marcus
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcus
Séjour de 3 nuits en mars 2024
Réponse de Melissa le 2 avr. 2024
Hello Marcus,I am very pleased that you enjoyed your stay with us! Thank you for letting us know that the hotel was clean and that all the staff provided excellent customer service as well. Come back soon!Best regards,
10/10 Excellent
John
1 avr. 2024
Les points forts : Propreté
John
Séjour de 1 nuit en mars 2024
Réponse de Michelle le 2 avr. 2024
Hello John! Thank you for taking the time to send in your 5 out of 5 reviews, Happy you enjoyed your stay with us, and hope to see you again soon.Best Regards,
10/10 Excellent
Antwane
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antwane
Séjour de 1 nuit en mars 2024
Réponse de Betsy le 1 avr. 2024
Dear Antwane,Thank you for your 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our location is the best for sporting events. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,