Avis sur Hotel Monteleone, New Orleans
Hotel Monteleone, New Orleans
214 Royal Street, New Orleans, LA
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 12 févr. 2024
Nous vous remercions sincèrement d'avoir partagé votre expérience positive à notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que vous avez trouvé notre emplacement idéal ainsi que notre service de qualité. Votre retour est très important pour nous. Nous regrettons sincèrement les désagréments rencontrés au bar Carrousel et prenons note de vos commentaires à ce sujet. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à l'hôtel Monteleone. N'hésitez pas à nous contacter si vous avez d'autres commentaires ou demandes. Nous sommes là pour vous aider.
10/10 Excellent
Roxanne
2 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roxanne
Séjour de 3 nuits en octobre 2023
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 3 nov. 2023
Thank you for sharing your positive feedback with us. We're delighted to hear that you had an enjoyable experience during your stay. Your satisfaction is our utmost priority, and we're grateful for your kind words. If you have any specific comments or suggestions for us to further enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay in the future.
8/10 Bien
Nicole Anne
Voyage en famille
25 mai 2024
Les points forts : Propreté et personnel et service
Nicole Anne
Séjour de 1 nuit en mai 2024
10/10 Excellent
Bethany
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bethany
Séjour de 3 nuits en mai 2024
8/10 Bien
marlaine
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
marlaine
Séjour de 3 nuits en mai 2024
10/10 Excellent
Karina
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karina
Séjour de 2 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 23 mai 2024
Thank you for taking the time to leave us a positive review! We are thrilled to hear that you enjoyed your stay at Hotel Monteleone. Your feedback is invaluable to us, and we look forward to welcoming you back for another memorable experience in the future.
10/10 Excellent
Robyn Elaine
21 mai 2024
Les points forts : Propreté
Robyn Elaine
Séjour de 4 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 23 mai 2024
We sincerely appreciate your rating! It was our pleasure to ensure that your stay with us was exceptional. Your satisfaction is our top priority, and we are delighted to have met your expectations. We can't wait to have the opportunity to welcome you back to Hotel Monteleone for another wonderful experience.
10/10 Excellent
kimberly
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kimberly
Séjour de 2 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 21 mai 2024
Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful hotel.We look forward to welcoming you back to Hotel Monteleone for another perfect stay. If you have any further comments or suggestions, please don't hesitate to reach out.
10/10 Excellent
Nicole
Voyage en groupe
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 3 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 21 mai 2024
Thank you for your wonderful review! We're thrilled to hear that you loved your stay and appreciated our perfect location. It's great to know our staff was helpful and that you enjoyed the breakfast in our restaurant.We look forward to welcoming you back to Hotel Monteleone for another fantastic stay.
8/10 Bien
Gary
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 4 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 21 mai 2024
Thank you for your feedback. We're pleased to hear that you found your room beautiful and enjoyed your stay. We apologize for any confusion regarding the incidental fee. This is a standard authorization hold and not an actual charge unless used for services or amenities.Any unused funds will be released upon checkout. If you have any concerns or questions, please don't hesitate to reach out. We hope to welcome you back to Hotel Monteleone in the future.
10/10 Excellent
Araceli
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Araceli
Séjour de 1 nuit en mars 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 20 mai 2024
We appreciate your kind words and excellent rating. It's great to know that you had an enjoyable stay with us. Your feedback encourages our team to continue providing top-notch service.
10/10 Excellent
Patrick
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patrick
Séjour de 3 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 21 mai 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our beautiful hotel.We look forward to welcoming you back to Hotel Monteleone for another wonderful stay.
10/10 Excellent
Kevin
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en mars 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 20 mai 2024
Thank you for your kind review. We're delighted to hear that you enjoyed our location in the French Quarter, our clean and modern rooms, and our bar and restaurant offerings.It's wonderful to know our staff made a positive impression with their helpfulness and friendliness. If you have any further comments or suggestions, please don't hesitate to reach out.We look forward to welcoming you back to Hotel Monteleone soon.
10/10 Excellent
Diana
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diana
Séjour de 3 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 20 mai 2024
We're so pleased to receive your positive feedback and high rating. It’s wonderful to hear you had a great stay. Please visit us again for another memorable experience at Hotel Monteleone.
10/10 Excellent
Ericka
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ericka
Séjour de 4 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 20 mai 2024
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay at Hotel Monteleone. It's great to know you appreciated the pool area and bar service as well.We look forward to welcoming you back on your next visit to the French Quarter. If you have any further comments or suggestions, please don't hesitate to reach out.
10/10 Excellent
Patrick
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patrick
Séjour de 1 nuit en mai 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 20 mai 2024
Thank you for your lovely review. We're happy to know you enjoyed your stay and our services met your expectations. We look forward to having you back at Hotel Monteleone in the future.
10/10 Excellent
Edan
Voyage en couple
17 mai 2024
Edan
Séjour de 1 nuit en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 17 mai 2024
Thank you for your kind feedback. We're thrilled to hear that you enjoyed our location and found the food to your liking. Our team takes great pride in offering a beautiful and comfortable environment for our guests.Should you have any additional comments or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Hotel Monteleone for another delightful stay.
10/10 Excellent
Beverly
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beverly
Séjour de 2 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 16 mai 2024
We appreciate you staying with us at Hotel Monteleone. It's wonderful to know that you had a pleasant experience. We look forward to hosting you again in the future. If you have any comments or need assistance, please feel free to reach out.
10/10 Excellent
Lindsey
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lindsey
Séjour de 3 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 16 mai 2024
Thank you for your recent stay at Hotel Monteleone. We're thrilled to hear that you enjoyed your visit. We value your feedback and are excited to welcome you back soon. If you have any further comments or need assistance, please don't hesitate to reach out.
10/10 Excellent
Darren
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darren
Séjour de 3 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 14 mai 2024
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay in the French Quarter with us. We look forward to welcoming you back to Hotel Monteleone soon. If you have any further comments or need assistance, please do not hesitate to reach out.
10/10 Excellent
Lauren
13 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 3 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 14 mai 2024
Thank you for your kind words and loyalty! We're thrilled to hear that you enjoyed our hospitality and found our location convenient. Knowing you'll always choose Hotel Monteleone means a great deal to us. We look forward to welcoming you back on your next visit. If you have any further comments or need assistance, please do not hesitate to reach out.
10/10 Excellent
John
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 14 mai 2024
We appreciate your kind words about our hotel! It's fantastic to know you enjoyed your time in the French Quarter with us. We look forward to your next visit. If you have any feedback or need assistance, please do not hesitate to reach out.
10/10 Excellent
John Theodore, East Brisbane
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John Theodore
Séjour de 2 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 14 mai 2024
Thank you for your lovely review! We are thrilled that you enjoyed your time at Hotel Monteleone. If you have any feedback or need assistance, please do not hesitate to reach out.
10/10 Excellent
Carolyn
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolyn
Séjour de 2 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 14 mai 2024
We greatly appreciate your kind review! It’s wonderful to know you had a pleasant experience with us. If you have any feedback or need further assistance, please do not hesitate to reach out.
10/10 Excellent
Minh Huan, Alhambra
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Minh Huan
Séjour de 3 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 13 mai 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the spaciousness of your room and the brightness of our hallways. Your feedback is noted, and we'll certainly address it to ensure a seamless experience for our guests. We're also glad to hear that our staff provided friendly and helpful service throughout your stay. It was a pleasure hosting you, and we hope to welcome you back again soon!
10/10 Excellent
Phillip
Voyage en groupe
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phillip
Séjour de 1 nuit en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 13 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that Hotel Monteleone made your 40th birthday celebration truly special. We're delighted that you had the opportunity to experience our rooftop pool and bar, and that you appreciated the views they offer. We hope to have the pleasure of welcoming you back for another memorable stay in the future!
10/10 Excellent
Raymond
Voyage en groupe
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raymond
Séjour de 8 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 13 mai 2024
We're thrilled to hear that you loved your stay with us! While the atmosphere of New Orleans can sometimes be very lively, we're glad to know that it didn't detract too much from your experience. Thank you for choosing our hotel, and we hope to welcome you back again soon!
10/10 Excellent
ernst
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ernst
Séjour de 2 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 10 mai 2024
Thank you for choosing to stay with us! We're delighted that you found our hotel wonderful. It was our pleasure to host you, and we hope to have the opportunity to welcome you back in the future. If there's anything we can do to enhance your next stay, please feel free to let us know.
10/10 Excellent
hetal
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hetal
Séjour de 2 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 9 mai 2024
We're sorry to hear that the room size didn't meet your expectations. As a historic hotel, our rooms vary in size and layout to reflect the charm and character of our establishment. We appreciate your feedback and would love the opportunity to host you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for an even better stay!
10/10 Excellent
Suzann
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suzann
Séjour de 1 nuit en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 8 mai 2024
We're delighted to hear that our staff provided you with superb service and paid attention to every detail of your stay. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon! If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
10/10 Excellent
Diana
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diana
Séjour de 5 nuits en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 8 mai 2024
We're thrilled to hear that you had such a positive experience during your stay! It's wonderful to know that your room was immaculately cleaned and supplied every day, and we'll be sure to pass your compliments along to our housekeeping team. We're also glad to hear that Thomas and the rest of our staff were helpful and contributed to making your stay great. Thank you for choosing to stay with us, and we hope to welcome you back again soon!
10/10 Excellent
Ronald
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ronald
Séjour de 3 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 7 mai 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel to be nice. Our team takes great pride in providing excellent service, and we're glad to know that our location suited your needs well.If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
10/10 Excellent
Lizzy
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lizzy
Séjour de 1 nuit en février 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 7 mai 2024
We're thrilled to hear that you had a great stay with us! Thank you for your kind words about your room and our iconic Carousel bar. We're glad you enjoyed our hotel's prime location as well.Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful stay in the future!
10/10 Excellent
peter
6 mai 2024
peter
Séjour de 6 nuits en avril 2024
10/10 Excellent
Shannon
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shannon
Séjour de 3 nuits en mars 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 7 mai 2024
We're thrilled to hear that you loved your stay with us! Thank you for your kind words about our housekeeping team, proximity to Bourbon Street, and the friendliness of our staff. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad to hear that we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out.
10/10 Excellent
Michelle
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en février 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 6 mai 2024
We're delighted to hear that you enjoyed our bar! Providing a great experience for our guests is our top priority, and we're thrilled that you had a wonderful time. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon at Hotel Monteleone!
10/10 Excellent
Lori
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lori
Séjour de 2 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 6 mai 2024
Thank you for choosing to stay with us at Hotel Monteleone! We're delighted to hear that you had a pleasant experience during your time here. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any comments or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay!
10/10 Excellent
Dawne, Canton
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawne
Séjour de 2 nuits en janvier 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 6 mai 2024
Thank you for your kind words! We're delighted to hear that you appreciated our location and found our hotel beautiful. Your satisfaction is our top priority, and we're thrilled that you enjoyed your stay with us. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We look forward to welcoming you back for another memorable stay at our beautiful hotel.
10/10 Excellent
Michael
2 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 10 mai 2024
Thank you for your kind words! We're thrilled to hear that you had a great stay with us. It was a pleasure to host you, and we look forward to welcoming you back soon. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.
6/10 Satisfaisant
Gregory, Miami
2 mai 2024
Gregory
Séjour de 1 nuit en mai 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 23 mai 2024
Thank you for your review. We appreciate your feedback and would love to hear more about how we can improve. Please feel free to reach out if you have any additional comments or suggestions.
10/10 Excellent
Amy
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 3 nuits en mars 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
Thank you for your feedback! We're delighted to hear that you had a wonderful time at Hotel Monteleone. Your satisfaction is our priority, and we're thrilled that we could provide you with a memorable experience. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!
10/10 Excellent
Peggy
30 avr. 2024
Peggy
Séjour de 4 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya-Guest Experience Analyst le 20 mai 2024
Thank you for your positive review. We're thrilled to hear that you had a wonderful stay and enjoyed our services. We look forward to welcoming you back to Hotel Monteleone in the near future.
10/10 Excellent
Emilio Antonio
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emilio Antonio
Séjour de 1 nuit en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 3 mai 2024
We appreciate you choosing our hotel for your recent stay. We trust that you had a comfortable and enjoyable experience with us. Should you have any comments, questions, or suggestions, please feel free to reach out. Your feedback is invaluable in helping us maintain and improve our standards of service. We hope to have the pleasure of hosting you again in the future.
10/10 Excellent
James, Pomona
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
Thank you for your glowing review! We're thrilled to hear that you loved the service from our staff and that you found our rooms lovely, charmingly appointed, and very clean. It's wonderful to know that your stay at Hotel Monteleone was your best ever, especially with decades of travel experience under your belt. We're delighted that our upscale restaurant and Carousel Bar were hits during your visit, although we apologize for the difficulty in securing a seat at the Carousel Bar. We're glad it was a proper hotspot and the place to be!Thank you for your loyalty, and we're honored to be your preferred choice when in New Orleans. We look forward to welcoming you back for another exceptional stay at Hotel Monteleone!
10/10 Excellent
Charles Gerard
Voyage en groupe, Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles Gerard
Séjour de 3 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
We're delighted to hear that you enjoyed our renovated rooms! Your comfort is our priority, and we're pleased that our updated accommodations enhanced your stay. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We look forward to hosting you again soon for another wonderful experience!
10/10 Excellent
Alwin Carl
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alwin Carl
Séjour de 5 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
We're honored to hear that Hotel Monteleone was your favorite place to stay in the French Quarter during Jazz Fest! Thank you for your kind words and for choosing us as your preferred accommodation. We're thrilled that we could provide you with a memorable experience, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We look forward to hosting you again soon!
4/10 Médiocre
James
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements
James
Séjour de 4 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
Thank you for sharing your feedback with us. While we're pleased to hear that you appreciate the distinct history of Hotel Monteleone, we apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and it's disappointing to learn that you were disturbed by repairs being performed.Please know that we take your comments seriously and will address these concerns promptly. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know.
10/10 Excellent
Christina
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christina
Séjour de 2 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
Thank you for your feedback! We're delighted to hear that you found Hotel Monteleone to be very pleasant. Your satisfaction is our priority, and we appreciate your kind words. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future for another memorable stay!
10/10 Excellent
Amelia
26 avr. 2024
Amelia
Séjour de 2 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 1 mai 2024
We appreciate your kind rating! We're pleased to hear that you had a great experience with us. If there's anything we can do to make your next stay even better, don't hesitate to let us know. We hope to see you again soon!
10/10 Excellent
Eva Marie
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eva Marie
Séjour de 6 nuits en avril 2024
Réponse de Valeriya Bezkhlebetskaya -Guest Experience Analyst le 26 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at Hotel Monteleone and that you found our hotel beautiful. It's fantastic to know that our staff provided helpful and pleasant service, and that you had a blast at the Carousel Bar and enjoyed the breakfast at our restaurant every morning. Thank you for recommending us, and we look forward to welcoming you back for another wonderful stay in the future!