Avis sur Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel
Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel
301 Dauphine St, New Orleans, LA
Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
22 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Deb le 26 sept. 2023
Thank you for taking the time to review the Chateau LeMoyne. We are delighted that you enjoyed the hotel and it's proximity to most of the attractions in the area.We hope you will consider us should you return to the great city of New Orleans.Best Regards,Debra Jones
10/10 Excellent
Philippe
5 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 2 nuits en août 2023
Réponse de Deb le 8 août 2023
Thank you for the great review on the Chateau LeMoyne.We are delighted that you enjoyed your visit with us.Great customer service is paramount. We look forward to your return.Best Regards,Debra Jones
4/10 Médiocre
Jean
Voyage en couple
25 mars 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jean
Séjour de 4 nuits en mars 2022
2/10 Horrible
Sandra
28 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 5 nuits en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for taking the time to review the ChateauLeMoyne! We sincerely apologize for the many inconveniences you experienced. This is not in keeping with our normal standards. We do not tolerate rudeness and this issue will be addressed with our Front Office Manager. Again, we are so sorry you encountered these problems. Best Regards,Debra Jones
10/10 Excellent
David
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
8/10 Bien
robert
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
robert
Séjour de 1 nuit en mai 2024
Réponse de Deb le 28 mai 2024
.Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
kishan
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
kishan
Séjour de 1 nuit en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Tracy
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracy
Séjour de 1 nuit en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you were pleased with the cleanliness of the hotel and the service from our staff. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
NOELLE
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NOELLE
Séjour de 3 nuits en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Seana
Voyage en couple
25 mai 2024
Les points forts : Équipements
Seana
Séjour de 5 nuits en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us and that the staff made you feel welcomed. We look forward to oyour return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Shana
Voyage en groupe, Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shana
Séjour de 3 nuits en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. We look forward to having you back should you plan another trip to New Orleans.Best Regards,
8/10 Bien
Taylor
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taylor
Séjour de 3 nuits en avril 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed the cleanliness of the hotel, the staff and also our location. We sincerely apologize for the disturbance of the noise. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Desiree
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Desiree
Séjour de 2 nuits en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the ChateauLeMoyne. We are delighted that you enjoyed your stay with us. We are happy that we suited your needs. We look forward to your return should you plan another trip to New Orleans.Best Regards,
10/10 Excellent
Michelle
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en mai 2024
Réponse de Deb le 28 mai 2024
Thank you for the great review on the Chateau LeMoyne. We are delighted that you enjoyed your stay with us; particularly, the location of the hotel. We look forward to your return should you plan another trip to New Orleans.Best Regards,
10/10 Excellent
Brian
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en mai 2024
Réponse de Deb le 23 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Cleanliness and great service from the staffis paramount. We look forward to your return should you plan future trips to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Matthew, Grain Valley
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew
Séjour de 5 nuits en mai 2024
Réponse de Deb le 21 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are so happy to hear that you were pleased with your stay particularly, the location of the hotel. We appreciate the recommendation. We look forward to your return should you plan future visits to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Vincent Thomas, staten island
Voyage en groupe
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Vincent Thomas
Séjour de 5 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
2/10 Horrible
Karim
Voyage en famille
13 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Karim
Séjour de 1 nuit en mai 2024
Réponse de Ronnell Williams le 13 mai 2024
Hi Karim,Thank you for your feedback, but the pool was never closed for maintenance; we had a project by the building next to the pool. I'm sorry you weren't aware of this; yes, the pool was opened the entire time.Thanks,Ronnell
10/10 Excellent
Korina
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Korina
Séjour de 4 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
8/10 Bien
adrian
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
adrian
Séjour de 2 nuits en avril 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the Chateau LeMoyne. We are delighted that you enjoyed your stay with us; particularly our location. We look forward to your return should you plan any future trips to new Orleans.Best Regards,Debra Jones
10/10 Excellent
James, Ville Platte
Voyage en groupe
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
John
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 6 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to NewOrleans.Best Regards,Debra Jones
10/10 Excellent
Cynthia
Voyage d’affaires
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 3 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the Chateau LeMoyne. We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
6/10 Satisfaisant
ROBERT
10 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
ROBERT
Séjour de 3 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for taking the time to review the ChateauLeMoyne! We sincerely apologize for any inconvenience you encountered during your stay. We hope you would allow us another opportunity to accommodate you. We would like to show you our usual southern hospitality.Best Regards,Debra Jones
10/10 Excellent
Jillian
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jillian
Séjour de 3 nuits en avril 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us particularly, the location. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
8/10 Bien
Robin
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robin
Séjour de 4 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
6/10 Satisfaisant
John
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 6 nuits en avril 2024
Réponse de Deb le 8 mai 2024
Thank you for the great comment. We are delighted that you had a great time. It is our desire that all of our guests leave satisfied. Great customer service is paramount. We look forward to your return on your next visit to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Leah
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leah
Séjour de 4 nuits en mai 2024
Réponse de Deb le 14 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are so happy to learn that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan another trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Tyler
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyler
Séjour de 3 nuits en mai 2024
Réponse de Deb le 7 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us and particularly, our location. We look forward to your return on your next visit to New Orleans.Best Regards,Debra Jones
6/10 Satisfaisant
Joseph
6 mai 2024
Joseph
Séjour de 3 nuits en avril 2024
Réponse de Deb le 28 mai 2024
Thank you for taking the time to review the ChateauLeMoyne! We sincerely apologize for any inconvenience you encountered. We hope you will give us another opportunity to accommodate you where we can show you true southern hospitality.Best Regards,Debra Jones
10/10 Excellent
Noelia
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noelia
Séjour de 2 nuits en avril 2024
Réponse de Jasmonique Jackson le 4 mai 2024
Hi Noelia, We thank you for taking the time to share your most recent experience at The Holiday Inn Chateau Lemoyne. We are thrilled to hear the staff were super friendly, the property was clean and conveniently located. Thank you again for your business and we do hope to see you again in the future.
10/10 Excellent
Anthony, Detroit
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 3 nuits en avril 2024
Réponse de Deb le 7 mai 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed yourstay with us. Our desire is to have each guest leave satisfied with their stay. Great customer service is paramount. We look forward to having you back on your next visit to New Orleans.Best Regards,Debra Jones
8/10 Bien
Lee
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lee
Séjour de 3 nuits en avril 2024
Réponse de Jasmonique Jackson le 4 mai 2024
Hi Lee, Thank you for taking the time to share your most recent experience at The Holiday Inn Chateau Lemoyne. We are very sorry to hear the fridge was not to your liking, the coffee in the room was not tasty. We do offer coffee in the lobby from 6a-10a daily and tea in the guest rooms. We appreciate your business and do hope to host you again
10/10 Excellent
Michelle
Voyage en famille
3 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Michelle
Séjour de 4 nuits en avril 2024
Réponse de Jasmonique Jackson le 4 mai 2024
Hi Michelle, We thank you for taking the time to share your most recent experience at The Holiday Inn Chateau LeMoyne. We are happy to shear you had a cozy stay, the hotel was nice and the location was excellent.
8/10 Bien
Walter Michael
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walter Michael
Séjour de 5 nuits en avril 2024
Réponse de Deb le 7 mai 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us. We look forward to your return on your next trip to New Orleans.Best Regards,Debra Jones
2/10 Horrible
April
30 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
April
Séjour de 4 nuits en avril 2024
Réponse de Deb le 2 mai 2024
Thank you for taking the time to review the ChateauLeMoyne! We sincerely apologize for any inconvenience you experienced during your stay. Our staff is working constantly to ensure that our guests leave satisfied. Somehow, we missed the bar. We hope you will give us another opportunity to accommodate you and show you our true hospitality.We look forward to your return.Best Regards,Debra Jones
10/10 Excellent
Shaneice
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shaneice
Séjour de 3 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us; particularly the room cleanliness and the service from our staff. Great customer service is paramount. We look forward to your return should you have future trips planned to New Orleans.Best Regards,Debra Jones
8/10 Bien
Shallea
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shallea
Séjour de 2 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us; particularly our location and the service from our staff. We look forward to your return should you have a future trip planned to New Orleans.Best Regards,Debra Jones
8/10 Bien
Heriberto
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Heriberto
Séjour de 3 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us; particularly, our location and the service from the staff. We sincerely apologize for the noise of the AC units. We look forward to your return should you have a future trip planned to New Orleans.Best Regards,Debra Jones
6/10 Satisfaisant
Alice Christine
29 avr. 2024
Alice Christine
Séjour de 3 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for taking the time to review the ChateauLeMoyne! We sincerely apologize for any inconveniences you encountered during your stay. We hope you will consider staying with us again should you have a future trip planned to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Joanne
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 3 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us; particularly our location. We look forward to your return should you have a future trip planned to New Orleanss.Best Regards,Debra Jones
8/10 Bien
Jordin
Voyage en groupe
28 avr. 2024
Les points forts : Personnel et service
Jordin
Séjour de 4 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you have a future trip planned to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Linda
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 5 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Thank you for any recommendations. We look forward to your return should you have future trips planned to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Nancy
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 3 nuits en avril 2024
Réponse de Deb le 30 avr. 2024
Thank you for the great review on the Chateau LeMoyne! We are delighted that you enjoyed your stay with us; particularly our location and the cleanliness of your room. We sincerely apologize for the issue with the bed coverings. We look forward to your return should you plan a future trip to New Orleans.Best Regards,Debra Jones
10/10 Excellent
Jessica
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 7 nuits en avril 2024
Réponse de Deb le 25 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed yourstay with us. We are particularly happy that you were pleased with your room type, the location of the hotel and the service from the staff. We look forward to your return should you plan future visits to New Orleans.Best Regards
10/10 Excellent
chantal
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
chantal
Séjour de 4 nuits en avril 2024
Réponse de Deb le 25 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed yourstay with us. We look forward to your return should you plan future visits to New Orleans.Best Regards
10/10 Excellent
Jeannine
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeannine
Séjour de 2 nuits en avril 2024
Réponse de Deb le 25 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed yourstay with us. We look forward to your return should you plan future visits to New Orleans.Best Regards
10/10 Excellent
Mike
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en avril 2024
Réponse de Deb le 25 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. Great customer service is paramount. We look forward to your return should you plan future visits to New Orleans.Best Regards,
10/10 Excellent
Svitlana
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Svitlana
Séjour de 2 nuits en avril 2024
Réponse de Deb le 25 avr. 2024
Thank you for the great review on the Chateau LeMoyne!We are delighted that you enjoyed your stay with us.Great customer service is paramount. We look forward to your return should you plan future visits to New Orleans.Best Regards
10/10 Excellent
Lauren
Voyage en famille, Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 3 nuits en avril 2024
Réponse de Deb le 23 avr. 2024
Thank you for the great review on the ChateauLeMoyne! We are delighted that you enjoyed your stay with us. We look forward to your return should your travels bring you back to New Orleans.Best Regards