Avis sur Hampton Inn & Suites New Orleans Convention Center
Hampton Inn & Suites New Orleans Convention Center
1201 Convention Center Blvd, New Orleans, LA
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Customer Service le 19 juil. 2023
Hello Jean Luc,Thank you for taking the time to share your experience at the Hampton Inn & Suites New Orleans-Convention Center. We hope our location and services largely met your expectations and contributed positively to your stay.We understand that your room setup was not exactly what you expected. You had anticipated a room with double beds but instead, the arrangement constituted a primary bed and a sofa-bed. We genuinely apologize for any element of surprise or inconvenience this might have incurred. Room allocations can sometimes be challenging given the unique configuration of our rooms and the adherence to specific guest preferences. Nonetheless, we are dedicated to meeting our guests' expectations as much as possible.Efforts are continually made to ensure that all our guests have a comfortable stay and every room allocation is done to maximize comfort and convenience for our guests. We certainly value your feedback regarding the sleeping arrangements and we aim to learn from this so we can serve you better in the future.Thank you for choosing us for your New Orleans stay. Your feedback is invaluable in our ongoing effort to provide a superior guest experience.
10/10 Excellent
Yvan, Stukely sud
18 sept. 2022
Yvan
Séjour de 1 nuit en septembre 2022
6/10 Satisfaisant
Jessica
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Earline
Voyage en couple
26 mai 2024
Les points forts : Propreté et équipements
Earline
Séjour de 1 nuit en mai 2024
10/10 Excellent
tina
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
tina
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 25 mai 2024
Thank you for the excellent rating, Tina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn & Suites New Orleans-Convention Center! We look forward to hosting you again soon.
10/10 Excellent
Ruth
21 mai 2024
Les points forts : Propreté et équipements
Ruth
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Ruth, thank you for your kind words! Hampton Inn & Suites New Orleans-Convention Center is delighted to hear that you found your room amazing and experienced top tier service from our team members each day. We’re looking forward to welcoming you back in the future!
8/10 Bien
Erica
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erica
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Erica, thank you for the kind words regarding the cleanliness of our property and the friendliness of our team members at Hampton Inn & Suites New Orleans-Convention Center. We're sorry to hear that the breakfast options did not meet your expectations. Your feedback is appreciated, and we're glad to know your overall stay was great. We look forward to welcoming you back soon!
10/10 Excellent
Huey
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Huey
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Huey, thank you for your kind words about the service you received at the Hampton Inn & Suites New Orleans-Convention Center. It's wonderful to hear that our team members met your expectations in every area. We look forward to welcoming you back on your next visit to New Orleans!
8/10 Bien
caty
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
caty
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Caty, agradecemos tus comentarios sobre la conveniencia de la excelente ubicación del Hampton Inn & Suites New Orleans-Convention Center cerca del centro de convenciones. ¡Esperamos darle la bienvenida nuevamente pronto!
10/10 Excellent
Chadwick
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chadwick
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Chadwick, thank you for recognizing Hampton Inn & Suites New Orleans-Convention Center's clean environment and lively bar and pool area. We're elated you enjoyed them. We hope to see you again soon!
8/10 Bien
James D
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James D
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
James, it's wonderful to see your positive rating for Hampton Inn & Suites New Orleans-Convention Center. We're grateful you took the time to share your experience even without a detailed review. We look forward to welcoming you back soon!
6/10 Satisfaisant
Amber
11 mai 2024
Amber
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 14 mai 2024
Amber, we're truly sorry to hear about the cleanliness issues and challenges with parking during your stay. Rest assured, our team takes all guest feedback seriously and will do what it takes to improve these aspects. Regarding the valet service, we are always looking to provide respectful service, and we regret if this objective was missed. We certainly hope to have another opportunity to welcome you back for a much better experience in the future.
8/10 Bien
thomas, henderson
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
thomas
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Thomas, it's wonderful to hear you enjoyed our complimentary breakfast at the Hampton Inn & Suites New Orleans-Convention Center. We take pride in making our guests' mornings a little brighter. Your feedback is much appreciated and we hope to welcome you back again soon.
8/10 Bien
Parvez
Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parvez
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
Parvez, thank you for recognizing the convenient location of Hampton Inn & Suites New Orleans-Convention Center. It's great to know that you appreciated being near the Convention Center. We value your feedback and we're looking forward to your next visit.
10/10 Excellent
Mark
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Mark, it's great to hear that you appreciated the spacious room and enjoyed the breakfast. With regard to pricing, please know that it does vary depending on the time of year and local events such as the Jazz Fest. Despite this, we strive to offer good value for our guests. Thank you for choosing Hampton Inn & Suites New Orleans-Convention Center, and we hope to welcome you back during less busy times.
10/10 Excellent
Ernesto
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ernesto
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 7 mai 2024
Ernesto, it's great to hear that you had an awesome stay at Hampton Inn & Suites New Orleans-Convention Center. We're proud to be your choice of accommodation. We appreciate your feedback and look forward to your next visit.
10/10 Excellent
Mia
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mia
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 12 mai 2024
Mia, it's such a joy to read your wonderful comments about the Hampton Inn & Suites New Orleans-Convention Center. We're pleased you had a favorable experience with our hotel's location, and we're grateful for your patience with our valet service. Your kind remark on the efficacy of our front desk and hotel bar is valued. Thank you and we look forward to your next stay!
10/10 Excellent
Lisa Nadine
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa Nadine
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Lisa, it's wonderful to know you enjoyed your stay at the Hampton Inn & Suites New Orleans-Convention Center. We're very pleased that our cleanliness, decor, and reasonable prices all added positively to your experience. We look forward to seeing you again in the future.
10/10 Excellent
Shalon, Brooklyn
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shalon
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Shalon, it's fantastic to hear about your positive experience at the Hampton Inn & Suites New Orleans-Convention Center! We're thrilled that our team was able to resolve your initial room issue promptly. It's also wonderful that you enjoyed our breakfast options and appreciated our proximity to local shopping areas, events, and the nearby park. Recommendations from happy guests truly make our day! We're looking forward to welcoming you back on your next visit to New Orleans.
8/10 Bien
Lee
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lee
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Thank you for taking the time to share this lovely review, Lee!We're so glad to know you had such an enjoyable experience with us at Hampton Inn & Suites New Orleans-Convention Center. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you!
10/10 Excellent
Tynisha
28 avr. 2024
Tynisha
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 18 mai 2024
Thanks for the amazing rating, Tynisha!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn & Suites New Orleans-Convention Center!
10/10 Excellent
Tynisha
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tynisha
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Tynisha, it's wonderful to hear that you're enjoying your stay at Hampton Inn & Suites New Orleans-Convention Center. We strive to provide a superb experience and it seems we have succeeded in your case. Thank you for your positive feedback!
10/10 Excellent
Atricia
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Atricia
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 28 avr. 2024
Thanks for the fantastic review, Atricia!It's excellent you had such an amazing stay at Hampton Inn & Suites New Orleans-Convention Center! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!
10/10 Excellent
Christy
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christy
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 26 avr. 2024
Christy, it's thrilling to hear that you had a top-notch stay at the Hampton Inn & Suites New Orleans-Convention Center. We're looking forward to providing another exceptional experience on your next visit.
6/10 Satisfaisant
Charlie
Voyage en famille avec de jeunes enfants
23 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Charlie
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 24 avr. 2024
Charlie, we understand that you had some challenges with the valet service and we apologize if it didn't meet your expectations. Our parking system is designed to provide the utmost convenience for our guests. Also, we aim to create a welcoming and peaceful environment for our guests, so we regret to hear your experience was compromised by undesirable scents due to the time of year as your stay occurred during 4/20 weekend.We're grateful for your feedback on breakfast hours and we will surely take it into consideration for future improvements. A manager will be following up with you soon regarding your concerns about our parking. We hope to have another opportunity to enhance your stay in the future.
6/10 Satisfaisant
LaWonda, Waldorf
Voyage en famille
21 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
LaWonda
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
LaWonda, it's regrettable to hear that your recent stay didn't meet expectations, particularly referring to the odor in your room and the overall look of the hotel. We aim to provide a welcoming and clean environment for all of our guests. Rest assured that feedback like yours is invaluable and will be shared with our team members to ensure improvement moving forward. We hope to get another opportunity to serve you and provide a better experience.
10/10 Excellent
Jean
21 avr. 2024
Jean
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 12 mai 2024
Jean, it's wonderful to hear you enjoyed your stay at Hampton Inn & Suites New Orleans-Convention Center. Our team greatly appreciates your positive feedback. We look forward to welcoming you back next time you're in New Orleans.
6/10 Satisfaisant
Mark
Voyage en famille
21 avr. 2024
Les points forts : Personnel et service
Mark
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
Mark, we're sorry to hear about the issues you encountered with the television. Rest assured, our team members are always available to rectify such concerns promptly. We value your feedback and hope to serve you better in the future.
10/10 Excellent
Kenneth
20 avr. 2024
Les points faibles : Propreté et personnel et service
Kenneth
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
Thank you for the 5/5 rating, Kenneth!It's excellent you enjoyed your time at Hampton Inn & Suites New Orleans-Convention Center so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 Excellent
Courtney
Voyage en famille, Voyage en groupe
17 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Courtney
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Courtney, it's fantastic to hear that the team members at the front desk and our parking associate, along with our bartenders, made a positive impact on your stay at Hampton Inn & Suites New Orleans-Convention Center. We focus on delivering exceptional service to our guests and it seems we met that goal with you. We're glad you appreciated their friendliness and assistance with your excursions. We can't wait to welcome you back for another memorable experience.
8/10 Bien
Lawrence
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lawrence
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Lawrence, thank you for sharing your feedback following your stay at Hampton Inn & Suites New Orleans-Convention Center. While we delight in your 4-star rating, we regret that you found the bed less than ideal. Rest assured, our goal is always to provide a comfortable stay, so we will take your comments into account as we continually work on improving our guest experience. We hope to welcome you back soon.
10/10 Excellent
Tyra
Voyage en groupe
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyra
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Tyra, it's delightful to hear that the team members at Hampton Inn & Suites New Orleans-Convention Center truly enhanced your stay with their upbeat and eager demeanor. Their aim is always to provide a hassle-free and welcoming environment for valued guests like you. We appreciate your wonderful recommendation and eagerly anticipate your return. Your next visit to New Orleans is awaited.
10/10 Excellent
frank j
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
frank j
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Frank J, it's great to hear you appreciated the unique transformation of what used to be an industrial space into Hampton Inn & Suites New Orleans-Convention Center. We're glad you enjoyed the spaciousness of our kitchen suite and its grand ceilings. We hope to welcome you back soon!
8/10 Bien
Francis
15 avr. 2024
Les points forts : Propreté et personnel et service
Francis
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Francis, we appreciate you choosing Hampton Inn & Suites New Orleans-Convention Center and for leaving a rating. We hope your stay was enjoyable and we look forward to welcoming you back soon.
10/10 Excellent
Jennifer
Voyage d’affaires
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Thank you for this excellent rating, Jennifer!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn & Suites New Orleans-Convention Center! We'd love to host you again someday for yet another unforgettable visit.
10/10 Excellent
Jermeshia
Voyage en famille avec de jeunes enfants
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jermeshia
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Jermeshia, it brightens our day at Hampton Inn & Suites New Orleans-Convention Center to hear that you and your family enjoyed your stay. We sincerely appreciate your recommendation and we can't wait to welcome you back for another exceptional experience.
10/10 Excellent
Brittany
Voyage en groupe
14 avr. 2024
Les points forts : Équipements
Brittany
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Brittany, it's wonderful to hear that the Hampton Inn & Suites New Orleans-Convention Center provided a pleasant stay for you. We're thrilled that our friendly team members, complimentary hearty breakfast, and the local beauty of our surroundings made your visit memorable. We appreciate your positive words and look forward to welcoming you back in the future.
8/10 Bien
Allen
Voyage d’affaires
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allen
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Allen, it's a relief to know you appreciated the Hampton Inn & Suites New Orleans-Convention Center's convenient location and our maintenance team's promptness in addressing the unexpected facility issue. We understand such unusual incidents might have caused a brief inconvenience. Our team is committed to ensuring comfortable stays for all our guests and your feedback helps in this pursuit. We hope to host you again under smoother circumstances.
10/10 Excellent
Lillie
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lillie
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Lillie, we appreciate your feedback but it seems the details of your experience at the Hampton Inn & Suites New Orleans-Convention Center were left out. We would love to hear more about it so we could continue improving our services. Do not hesitate to share your thoughts so we can make your next stay more pleasurable. Thank you!
10/10 Excellent
Deborah, Wellton
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 13 avr. 2024
Deborah, we appreciate your glowing remarks about Hampton Inn & Suites New Orleans-Convention Center and your satisfaction with your stay. Your positive feedback on our breakfast and the peacefulness of our hotel is deeply appreciated. That said, we took note of your suggestions regarding the bar timings. Your constructive feedback helps us see things from a new perspective, and we're grateful that you've highlighted opportunities for enhancement. We hope that the timing of the bar's operation didn't dull your overall experience. We will pass on your feedback to the appropriate team members. We're excited to welcome you back for your next cruise.
10/10 Excellent
Ledy
Voyage d’affaires
9 avr. 2024
Les points forts : Propreté et équipements
Ledy
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Ledy, it's wonderful to hear you experienced superb service at Hampton Inn & Suites New Orleans-Convention Center! We're truly delighted our team members were able to enhance your stay. Your appreciation is highly valued and we look forward to your next visit.
10/10 Excellent
Rosena
Voyage en famille, Voyage en groupe
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosena
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 7 avr. 2024
Rosena, it's wonderful to hear that you enjoyed your stay at Hampton Inn & Suites New Orleans-Convention Center. We're looking forward to welcoming you back for another great experience!
6/10 Satisfaisant
Dionne
Voyage en groupe
1 avr. 2024
Dionne
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Dionne, thank you for sharing your review. It's clear that your experience was not quite up to expectations and we appreciate your feedback. Should your travels bring you back, we are confident we can provide an improved experience.
10/10 Excellent
David
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
David, thank you for your wonderful 5-star rating of Hampton Inn & Suites New Orleans-Convention Center. We're pleased to know your experience with us met your expectations. Your valuable feedback is always appreciated. The team eagerly awaits your next visit.
10/10 Excellent
Dong Gun
Voyage d’affaires
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dong Gun
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Dong, it's wonderful to hear your experience at Hampton Inn & Suites New Orleans-Convention Center was faultless. We strive to provide our guests with the ultimate stay experience, and it seems we achieved that with your stay. Thank you for your kind words. We look forward to welcoming you back in the future.
4/10 Médiocre
kevin
Voyage en couple
31 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
kevin
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Kevin, we regret to hear about your recent experience concerning the upkeep of your room. It's our goal to maintain a clean and welcoming environment for our guests. We do fully service rooms after two days stay, but we are always available and more than willing to pick up any trash, refresh towels, make beds, etc. should a guest request it. Feel free to contact the front desk immediately during future stays should any issues arise. We hope to get another chance to serve you better.
10/10 Excellent
Catina
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catina
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Catina, it's heartening to hear that you found the Hampton Inn & Suites New Orleans-Convention Center to be clean and secure. We appreciate having you as our guest. We hope we will have the opportunity to serve you again in the future. Thank you for your review.
10/10 Excellent
James, LITTLE ROCK
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 30 mars 2024
James, it's wonderful to learn that you found our Hampton Inn & Suites New Orleans-Convention Center to be conveniently located and easy to navigate. We're pleased that you appreciated our well-appointed rooms with a kitchen included. We can't wait to welcome you back for another pleasant stay in the future.
8/10 Bien
Ja’Nisa
27 mars 2024
Ja’Nisa
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 17 avr. 2024
Ja'Nisa, thank you for your stay and the commendable rating. At Hampton Inn & Suites New Orleans-Convention Center, we believe in delivering a high-quality experience, and your approval encourages us. Every time you visit us, anticipate a great stay making wonderful memories. We eagerly await your return.
10/10 Excellent
T
Voyage en famille
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
T
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 24 mars 2024
It's great to learn you found our front desk service excellent and the decor inviting. The Hampton Inn & Suites New Orleans-Convention Center appreciates your kind words regarding our breakfast. Please accept our apologies for the baggage carriage inconvenience, we always aim for our team to assist guests readily. Rest assured, we'll seek to improve on this aspect. Thank you for your feedback.