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Avis sur Country Inn & Suites by Radisson, New Orleans I-10 East, LA

3 out of 5
Country Inn & Suites by Radisson, New Orleans I-10 East, LA
5801 Read Blvd, New Orleans, LA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 344 avis sur 810." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 810." "
Note des voyageurs de 6 (Satisfaisant), d’après 102 avis sur 810." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 810." "
Note des voyageurs de 2 (Horrible), d’après 81 avis sur 810." "

8,2/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement par rapport aux attractions de la nouvelle Orleans est parfaite
Séjour de 5 nuits en avril 2019
Réponse de Carlos Jenkins le 20 avr. 2019
Thank you so much for your feedback. I’m glad to hear you were impressed with the hotel’s location as it is great area of New Orleans. I greatly appreciate you taking the time out to rate our hotel. Thanks again for staying with Country Inn & Suites New Orleans East. Sincerely, Carlos Jenkins Operations Manager

8/10 Bien

SCIKEMA

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Breakfast was good
Séjour de 2 nuits en mai 2024

8/10 Bien

Lindsey

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Shannon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was a very pleasant surprise! The property very clean, the staff were very pleasant. Breakfast was great and the AC was EXCELLENT (especially on a hot New Orleans day) It’s close to a coffee shop which was very good.
Séjour de 3 nuits en mai 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mai 2024

2/10 Horrible

Deijane

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Book the hotel April 13th with my relative for $488.11 $21.96 = $510.07. I told front desk prior to my stay, that I would be checking in late due to taking an exam. Receptionist (Saia) said that’s fine, just call before Friday (April 26th) before your stay to let the late night audit know that you’re still coming. I called to let them know I was still coming…no answer. I called at least 6 times and no answer. When I arrived at 3:45am at the hotel (Joseph) the late night receptionist was sitting on the couch, watching tv like he was at home. He didn’t even acknowledge that he didn’t answer the phone. He told me that my reservation never went through and that I would have to pay $538.69 upfront. In which, I bought the tickets earlier in the month. Then, he gave us our room key [#414]. We got upstairs and two men met us at the door, looking at us and said this is our room. So, I went back downstairs to ask for another suite, he gave us the suite right across [#415]. In the room: bathroom ceiling leaking, water on the floor, holes in the walls, and makeup all in the sheets. So…yet again, I go back downstairs, which now it’s almost 4:15am. All Joseph says is “oh ok, I guess I’ll give you another key.” Going into room [#413] the room smelled like mildew and moisture. Also the elevator shakes as it’s about to break down at any minute. Aside from that, In retrospect; I called the front desk on April 22nd to see if their pool will be open. The receptionist said yes it’ll be open
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Michael

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Took me 45 minutes to check in. Staff member was checking a guest with 5 rooms….there wasn’t another person to help until they were almost finished. The person checking on the large group was not competent and spent ALOT of time in small talk. Finally another person came to my rescue as I had been already waiting 35 minutes.

6/10 Satisfaisant

Denise

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jennifer, Erie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 3 nuits en avril 2024

10/10 Excellent

Carkister

Séjour de 1 nuit en avril 2024

2/10 Horrible

AKIERA

Voyage en famille
Les points faibles : Propreté et équipements
The property has bed bugs! I switched rooms and still got bit by bed bugs. The staff tried to help bit that is dirty.
Séjour de 2 nuits en mars 2024

2/10 Horrible

Denise

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room smelled musty and moldy, damp and cold. The carpet had not been vacuumed and the tiled portion of the floor looked dirty. The common areas of the hotel were not clean. The floors needed sweeping and mopping. The oranges put out in a bowl in the breakfast area looked old. We checked out a day early because of the conditions in the room and the hotel. Don't stay here
Séjour de 2 nuits en avril 2024

10/10 Excellent

Cheryl

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing. Noila wenr the extra mile and went to CVS to get me pain meds for my legs! Breakfast was fantastic. Was so impressed with how clean everything was! Had a great 5 day stay!!
Séjour de 4 nuits en avril 2024

8/10 Bien

PEDRO

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Convenient and easy access.
Séjour de 1 nuit en avril 2024

8/10 Bien

IRIS JOHANNA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms and bath Clean Good breakfast
Séjour de 6 nuits en avril 2024

10/10 Excellent

Carrie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Got the suite it was a great stay for me and my kids
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Juanmiguel

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This location was fairly close to my activities. This location felt safe. Continental breakfast was straight forward. Felt a bit outdated with the shower and couch in room.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Adrienne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Then location was ok, dingy on the out. But the inside was nice and clean
Séjour de 1 nuit en mars 2024

10/10 Excellent

Derica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and check out.
Séjour de 1 nuit en mars 2024

8/10 Bien

Tenaya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Shanika

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friend and the service was fast.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Danielle

Les points forts : Infrastructures et conditions de l’hébergement
I would stay here again. It was convenient for where and what I needed to do. The bathroom/shower was a little outdated and the shower would stop up a little. I did ask housekeeping to come touch up our bathroom on day 3 of our trip and it was no problem.
Séjour de 3 nuits en février 2024

8/10 Bien

Abebi

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Cheron

Voyage d’affaires
Séjour de 1 nuit en février 2024

2/10 Horrible

Kourtney

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
We was denied entry to stay the customer service was the worst luckily was was able to find somewhere else to stay last minute
Séjour de 1 nuit en février 2024

10/10 Excellent

Tyra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Lawrence

Séjour de 1 nuit en février 2024

2/10 Horrible

Leon

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel pictures are old, musty smells, broken shink, DONT STAY HERE THIS PLACE IS FOR CRACK HEADS MOSTLY UNSAFE
Séjour de 3 nuits en février 2024

10/10 Excellent

Patricia

Séjour de 2 nuits en février 2024

8/10 Bien

Nicole

Séjour de 2 nuits en décembre 2023

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Stan

Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Brittany

Séjour de 2 nuits en décembre 2023

2/10 Horrible

HEATHER JONES

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The worst part of my trip
Room was dirty and bed was so hard I woke up in pain I had to find another hotel at the last min we lost money
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Teyona

Séjour de 4 nuits en décembre 2023

6/10 Satisfaisant

Qaise

Voyage en famille
Les points faibles : Propreté
Nice place it could be more clean
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Aneesah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is SUPER clean! Remarkable job on the floors, room. Smells like bleach and flowers everywhere. Nicely done!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Johnny

Séjour de 3 nuits en novembre 2023

4/10 Médiocre

Jessica

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DO NOT STAY HERE.
Hotel location was sketchy. Roaches in the bathroom. Floor was so dirty, my child's clean socks turned black. Cabinet door under sink was broken. Apparently was unaware that I had to 'rig' the air conditioner down to 62 degrees in order for it to work so basically sweat the entire night. Was charged twice the one night with no response from hotel.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Roshaunda

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Two stars
The hotel was fairly clean, however it looked as if they were remodeling, they did not have an accessible vending machine for drinks or snacks. There was not a receptionist available for questions or to assist with any request. The restroom in my room needed repairs, the shower had low water pressure and there was a leak also. There was more water on the floor of the restroom than in the shower. Service could be a lot better.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Tahira

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was nice and friendly and they were very helpful
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rusted furniture in all rooms specifically the lamps, TV did not work in first room, Heat and hot water did not work in second room. Third room was ok but still had rusted furniture.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Shannon

Séjour de 1 nuit en novembre 2023

8/10 Bien

Olusegun

Les points forts : Propreté et personnel et service
Had a comfortable stay. Friendly staff. Spacious clean room. The gym and pool were out of order during my week's stay. Would have liked to use the pool. Good buffet breakfast but not enough variety for me though. I stayed without a car but found it easy to getbin and out of central New Orleans via public transport, bus stop is 5 minutes walk.
Séjour de 7 nuits en octobre 2023

6/10 Satisfaisant

Tylar

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Karen

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
You get what you pay for. Tread very carefully. Although most of the staff were friendly and willing to help (when they were actually at the desk and not outside smoking with guests, yes this happened). We had to check in pretty late since our flight was delayed and no one at the facility answered the phone? I called many times and never got an answer which was anxiety inducing. The facility itself overall is of desperate need of TLC and repair. The public bathrooms did not have soap at all. Things in the public areas didn't appear to be clean Housekeeping was a crap shoot. They didn't clean our room one day for no reason and the front desk didn't offer any explanations or reasonings. There was construction going on sporadically and we woke to loud banging early in the morning. The room is shabby at best. I unfortunately walked on the floor in bare feet and my feet were black which was disgusting. The coffee was never disposed of in the coffee maker. Parts of the sink were coming off. The lone little shelf in the shower was busted. The shower drained extremely slowly and the shower curtain does nothing to prevent water from getting all over the bathroom floor which didn't appear to be clean. The only positive is the free breakfast included which was pretty good. The hours of the breakfast seem to change on the regular so be aware and maybe ask the front desk before assuming. Besides that there are really no positives. The pool was closed. The area isn't great.
Séjour de 5 nuits en octobre 2023

4/10 Médiocre

Gregory

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not a place to call clean.
It was not a great experience. The room smelled of mildew and the bathroom shower curtain did not reach the bottom, so the floor would flood which leads me to believe that is why the carpet was wet in our room upon our arrival. We had to purchase our own towels due to them being smelly and rough. The lady that checked us is was nice a staff was nice but could not understand or believe that the carpet was wet and mildew smell. The swimming pool was green and not fit for use. The gym they advertised is also not able to use either. It was not my best experience, and I do travel a lot. I do expect compensation for my inconveniences.
Séjour de 4 nuits en octobre 2023

2/10 Horrible

Kirk

Les points faibles : Personnel et service
Séjour de 2 nuits en août 2023