2/10
I booked a 5 day stay at this property for my wife and two kids (12 yo and 17 yo). Pictures of the property prominently display a large yard with a pool and a five bedroom house. This is not however a single family house. There are multiple rental units all sharing the yard. When we arrived, we were taken to a back building that had at least 2-3 apartments on one hallway. The unit that we were taken to had five bedrooms, a kitchen but no dining or living room to eat or to sit inside. After we arrived, my kids tried to use the pool but there's a live-in property manager who sat in the yard smoking cigarette after cigarette a few ft away. In the enclosed in yard, it was impossible to avoid the cigarette smoke. later we attempted to eat a meal at the outdoor table. Once again driven out by the cigarette smoke. Other guests sitting on the porch of another unit began smoking marijuana - which is not legal in New Orleans. After just 3 hours, we packed up and went to a hotel. I wrote a text to the property manager to complain and request a refund, received several AI generated responses. There's nothing in the listing that explains this is a multi-unit property or that it may not be appropriate for families with kids. Worse, my youngest has asthma and the live in property manager's chain smoking made it impossible to use the outdoor space, which is the only space available to eat or relax outside of the bedrooms. In a word, this was "awful." Buyer beware.
John P.
Séjour de 4 nuits en avril 2025