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Avis sur Bourbon Orleans Hotel

4 out of 5
Bourbon Orleans Hotel
717 Orleans St., New Orleans, LA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1988 avis sur 2994." "
Note des voyageurs de 8 (Bien), d’après 589 avis sur 2994." "
Note des voyageurs de 6 (Satisfaisant), d’après 218 avis sur 2994." "
Note des voyageurs de 4 (Médiocre), d’après 108 avis sur 2994." "
Note des voyageurs de 2 (Horrible), d’après 91 avis sur 2994." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Alexandre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Services was on point, Staff were great Style of the hotel was amazing. I wish the restaurant in the hotel would offer more than breakfast but there is plenty of restaurant in the area anyway. Hotel was surprinsingly quiet for a Bourbon street hotel: nice nights of sleep. I would go back anytime
Séjour de 5 nuits en février 2024
Réponse de Jessica Allen le 24 févr. 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Andre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Jaquan le 24 févr. 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

6/10 Satisfaisant

Yves

Voyage en couple
La localisation est parfaite, le personnel attentif. Notre chambre était très petite avec seulement une chaise et le lit n’était pas confortable.
Séjour de 2 nuits en février 2024
Réponse de Jessica Allen le 22 févr. 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super hôtel en plein cœur du quartier français
Séjour de 2 nuits en février 2024
Réponse de Jaquan le 9 févr. 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

6/10 Satisfaisant

eric

Séjour de 3 nuits en octobre 2023
Réponse de Jaquan le 6 nov. 2023
Thank you for choosing to stay with us. We appreciate and value your feedback

4/10 Médiocre

Fanchon

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Asia Hankton le 7 août 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Marc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
nous avons annulé notre réservation
Séjour de 6 nuits en juillet 2023
Réponse de Justin le 31 juil. 2023
I am sorry to read that you canceled your reservation. If there is something we did on our end to cause an issue please feel free to reach out directly as I would be interested in hearing more information.

10/10 Excellent

larim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great stay, very friendly staff
great hotel, great location. Breakfast should be cheaper for kids, all the rest was very good.
Séjour de 2 nuits en juillet 2023
Réponse de Asia Hankton le 30 juil. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

jonathan

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Emplacement parfait pour profiter du quartier français. Attention, déjeuner avec supplément très cher!
Séjour de 4 nuits en juillet 2023
Réponse de Asia Hankton le 23 juil. 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

Gilles

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bruyant, pas très propre, le ménage mal fait.
Séjour de 5 nuits en mai 2023
Réponse de Hotel Management le 31 mai 2023
Thank you for staying with us and sharing your feedback. We will address your concerns directly.

8/10 Bien

Pierre

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Très belle endroit,les chambres ne sont pas prête a l'heure et le personnel n'a pas assez de temps pour tout nettoyer, j'ai trouvé un bas dans le coin de ma chambre et des pinces a cheveux après mon arrivée.
Séjour de 3 nuits en avril 2023
Réponse de Bradley, Director of Front Office le 15 avr. 2023
Thank you for staying with us and sharing your feedback. I will follow up with the Director of Housekeeping about your concerns. We hope to see you again!

10/10 Excellent

tamiko

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique hôtel, propre, très bien situé et staff super aimable et serviable!!!
Séjour de 4 nuits en avril 2023
Réponse de Bradley, Director of Front Office le 15 avr. 2023
We are so glad you enjoyed your recent visit with us at the Bourbon Orleans. Thank you for the great feedback!

10/10 Excellent

Geneviève

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé Excellent service et excellentes recommandations du personnel à l’accueil et de la concierge
Séjour de 3 nuits en avril 2023
Réponse de Bradley, Director of Front Office le 15 avr. 2023
Thank you for visiting the Bourbon Orleans during your visit to New Orleans! We are thrilled you enjoyed your stay and the fantastic recommendations we provided.

4/10 Médiocre

Didier

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel vieillot absolument pas à la hauteur des prix demandés! Les chambres donnant sur les rues sont beaucoup trop bruyantes jusqu'à 3h du matin!! Celles donnant sur la piscine, plus calme mais très mauvaise insonorisation. Oreillers plus que sales quand on retire les taies. Personnel absolument pas à l'écoute.
Réponse de Bradley le 28 mars 2023
Thank you for sharing your feedback regarding your recent stay. I do apologize that we seemed to have missed the mark on your stay. I will be sure to use these comments as a teachable moment for our management team.

10/10 Excellent

Patrick

Séjour de 4 nuits en décembre 2022
Réponse de Shakita Durel- Director of Front Office le 5 janv. 2023
Thanks for the "10" Patrick.

2/10 Horrible

Jean-Jacques

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
TRES TRES BRUYANT
Hôtel au coeur du quartier historique de NO. TRES TRES bruyant si votre chambre donne sur la rue, ce qui doit etre le cas d au moins la moitié de celles ci. Musique dans les bars de bourbon street jusqu'à 5h du matin et ce tous les jours avec huisseries loin d être isolantes. Pas de salle de breakfast, chambre pas tres nette et gel douche non rempli. Bref une belle promesse sur le papier mais à ne pas recommander
Séjour de 2 nuits en octobre 2022
Réponse de Shakita Durel- Director of Front Office le 14 oct. 2022
Thank you for your feedback.

2/10 Horrible

Ferréol

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le pire hôtel à la nouvelle Orleans
Sale, bruyant 24/24, équipe très désagréable. Quartier sale. C’est un attrape touriste avec des prix exorbitants. Une honte
Séjour de 3 nuits en septembre 2022
Réponse de Shakita Durel- Director of Front Office le 5 oct. 2022
My apologies for the inconveniences you experienced during your stay.

10/10 Excellent

Laurent

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement
Séjour de 2 nuits en juillet 2022
Réponse de Justin le 1 août 2022
Thank you for your wonderful feedback! Come back and see us again soon!

10/10 Excellent

Stephane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé, au cœur des activités.
Séjour de 3 nuits en mai 2022
Réponse de Jamie Marie Hall le 10 mai 2022
Thanks for sharing, we do love being in the middle of all the wonderful sights and sounds of New Orleans's famous French Quarter. Jamie Marie Hall Director of Marketing

10/10 Excellent

michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour tout simplement parfait, juste en recommandation ne pas demander de chambre donnant sur la rue bourbon qui sera très bruyante au vue de la vie nocturne sur cet axe. Mais qui reste un des attraits du carré français.
Séjour de 7 nuits en mars 2022

10/10 Excellent

Jérôme

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel établissement au cœur de la vieille ville. Les chambres sont confortables et élégantes. Je recommande vivement!
Séjour de 5 nuits en décembre 2021

10/10 Excellent

Carla, Bensalem

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing location , staff! Super clean and beautiful! Never had to ask for towels or anything! Room was cleaned everyday! Great Bar inside called The Bourbon 0!
Séjour de 7 nuits en avril 2024

8/10 Bien

Carmen

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Right in the middle of French Quarter, walking distance from everything you would want. Very kind and helpful staff.
Séjour de 4 nuits en mai 2024
Réponse de Jaquan le 16 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Lindsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Jakeara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful the rooms are spacious. The staff have great communication and goes above and beyond
Séjour de 3 nuits en mai 2024
Réponse de Jaquan le 16 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Dawid

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the history of the property and that they had the amenities you would need
Séjour de 4 nuits en mai 2024
Réponse de Jaquan le 15 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Danielle

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were so happy with the property! It was clean and quiet. We had no issues and it was close to all the places we wanted to go.
Séjour de 3 nuits en mai 2024
Réponse de Jessica Allen le 14 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bien

Raquel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent front desk and support staff housecleaning was hit or miss as far as when they clean, if they refill toiletries. But the location is perfect for anything you’d want to do in the French Quarter.
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 14 mai 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Bien

Carolyn M

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is excellent staff friendly young workers who always seem to be on their cell phones, older worker were more attentive
Séjour de 5 nuits en mai 2024
Réponse de Jessica Allen le 14 mai 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Bien

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Property it self was nice however the lack of eating on site was a problem.
Séjour de 5 nuits en mai 2024
Réponse de Jessica Allen le 14 mai 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

marc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really like this hotel: the staff were all really friendly and helpful, it was great that the door staff were always at the door and opened it anytime I went in or out. The pool was great and relaxing. The bar was superb and definitely my favorite of the trip.
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 14 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 Bien

marjorie, north riverside

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 13 mai 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

6/10 Satisfaisant

Tina

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not enough amenities. Restaurant very limited hours. Bar music was sooooooo loud all night. Even on 3rd floor.
Séjour de 3 nuits en mai 2024
Réponse de Jaquan le 12 mai 2024
Thank you for choosing to stay with us.. I also apologize for the lack of service provided during your stay. I assure you that these issues will be addressed to prevent service issues from occurring in the future.

6/10 Satisfaisant

Violeta otilia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the property and staff!! Bar and fresh water … bell desk and concierge was perfect just loud with guest at night and outdoor
Séjour de 3 nuits en mai 2024
Réponse de Jaquan le 12 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Efrem

Voyage d’affaires, Voyage en couple
Beautiful property with plenty of old New Orleans charm. In the heart of the French Quarter and 5 minutes walk to Cafe du Monde.
Séjour de 5 nuits en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Alayna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful boutique hotel in the French Quarter, loved the pool! Will definitely choose this hotel again for our next stay.
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Denis

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the professionalism of your staff,desk,pool bar,concierge great people. Very noisy if your room is located above the bar,room 205 and 207.
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Leslie S

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location, plenty of entertainment around the area. The hotel staff were very courteous and professional. Hotel accommodations and grounds well kept.
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bien

Temel, Zionsville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was great. Hotel is in a great location. Staff is friendly enough. We never heard of Bourbon street noise. Only issue we had was that our room was made ready after 4 pm.
Séjour de 4 nuits en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

kelly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, great pool and great hotel
Séjour de 4 nuits en mai 2024
Réponse de Jaquan le 9 mai 2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Jane Patricia

Les points forts : Propreté
Great stay, great location, helpful staff!
Séjour de 3 nuits en mai 2024
Réponse de Jaquan le 9 mai 2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bien

Lisa Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff, especially the pool bartender, Philip, we’re very kind and accommodating. Great location in proximity to bourbon Street. Mattress definitely needs to be upgraded, did not have one comfortable nights sleep.
Séjour de 3 nuits en mai 2024
Réponse de Jaquan le 9 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our second time staying at Bourbon Orleans. The entire staff is friendly, hotel is clean, walkable to restaurants and shops. We travel for pleasure as a family with children. We will stay again.
Séjour de 4 nuits en mai 2024
Réponse de Jaquan le 8 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

2/10 Horrible

Katelyn

Our room was not ready for over an hour after stated check in time.
Séjour de 1 nuit en mai 2024
Réponse de Jessica Allen le 11 mai 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Kim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly and helpful staff. It was so nice to be in the heart of the French quarter and still be quiet to sleep. Jay was so amazing at the front desk!
Séjour de 4 nuits en avril 2024
Réponse de Jaquan le 8 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bien

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not very hot water for showers one morning. Staff was personable & helpful.
Séjour de 3 nuits en mai 2024
Réponse de Jaquan le 8 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Meg

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A beautiful and clean upscale hotel. Staff went above and beyond at all times. Central to Jackson Square and Bourbon St. it’s a perfect location. I even used the provided gym facilities which were clean and had everything I needed.
Séjour de 3 nuits en avril 2024
Réponse de Jaquan le 8 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Heidi

Voyage en couple
Our stay was very pleasant😊
Séjour de 4 nuits en avril 2024
Réponse de Jaquan le 8 mai 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.