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Avis sur Sacred Mansion

4 out of 5
Sacred Mansion
Uzundere Cad. No. 43, Goreme, Nevsehir, Nevsehir

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 306 avis sur 505." "
Note des voyageurs de 8 (Bien), d’après 137 avis sur 505." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 505." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 505." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 505." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Alexandre

Séjour de 2 nuits en octobre 2022

10/10 Excellent

MAMADOU

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Guest Relations/ Ms. Şehriban İnce le 15 déc. 2021
Dear Guest Mamadou, Thank you for taking the time to share your valuable comments with us. It was our pleasure to host you at Göreme Kaya Hotel. We look forward to welcoming you again at Goreme Kaya Hotel on your next holidays. Best Regards, Goreme Kaya Hotel Family

10/10 Excellent

Marie Absa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2021

4/10 Médiocre

Justin J

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Zero cleaning
PLUS: Very friendly staff always there to help you with restaurant booking/suggestions, tour and airport transfer. Rooms are fairly spacious. Weakness: Last hotel on the strip so expect to walk 500m every time to the restaurants and center of town. There was strictly no cleaning for 3 days apparently due to covid. No change of towels or bed sheets not throwing the trash but it seems that all other hotels in goreme had cleaning maid services.
Séjour de 3 nuits en août 2020
Réponse de Guest Relations le 23 août 2020
Dear Guest Justin J. First of all, thank you very much for taking the time to share your thoughts with us. Your every thought is very important to us.These days, which are the first steps of the normalization process, we carefully transfer all the information to all our guests and including you, in our hotel. We have stated that due to Covid-19, we will not go into room cleaning during your stay, and that we can only enter your room for cleaning or any other reason when you want. If you had made such a request from us, we would definitely help. Since you have not made such a request from us, it is not possible for them to enter your room. If you tell us on your next stay, all your wishes will be fulfilled. We pay attention to all kinds of information and rules that protect your health.. With the hope of seeing you again in healthy and beautiful days. Best regards, Mrs. Şehriban İnce

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel bien entretenu, personnel souriant, location intéressante et vue magnifique. Attention ce n'est pas un "cave hotel" il faut spécifier si vous voulez dormir dans une grotte. La majorité des chambres sont de belles grandes chambres fenêtrées régulières.
Séjour de 3 nuits en juillet 2019
Réponse de HANIFE OZKAN &GUEST RELATION le 25 juil. 2019
Cher invité, Merci pour vos précieux commentaires sur notre hôtel. Sincèrement.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2019
Réponse de HANIFE OZKAN &GUEST RELATION le 4 juil. 2019
Dear Guest, Thank you for your scoring. Best Regards.

10/10 Excellent

Funda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Magnifique hôtel, avec un service très sérieux et disponible. La chambre est grande, et propre. La vue sur les montgolfières le matin depuis la chambre ou la terrace est juste sublime.
Séjour de 2 nuits en mai 2019
Réponse de HANIFE OZKAN &GUEST RELATION le 1 juin 2019
Cher invité, Funda Merci pour vos gentils commentaires sur notre hôtel. Nous serions ravis de vous revoir vous et votre famille. Sincèrement.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolument superbe ! l'hotel est bien situé et les chambres sont magnifiques, la nourriture est géniale buffet du soir et du matin parfait. Le gérant du restaurant a été au petit soin avec nous vraiment apprécié. La personne au spa , jeune demoiselle ```KANITA`` a aussi fait une difference lors de notre séjour de manière positive. Rapport qualité prix super. Merci a tout le personnel !!
Séjour de 1 nuit en décembre 2018
Réponse de HANIFE OZKAN&GUEST RELATION le 17 déc. 2018
Cher client, Merci pour votre précieux commentaire. Nous sommes heureux que vous ayez apprécié la visite de notre hôtel. L’équipe du Göreme Kaya Hotel se réjouit de vous accueillir à nouveau. Meilleures salutations,

8/10 Bien

Nicolas

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Terrace was not available !
Séjour de 4 nuits en août 2018
Réponse de HANIFE OZKAN &GUEST RELATION le 11 août 2018
Dear Nicolas , Thank you for your valuable comment. Our terrace was closed due to the restoration in order to serve you well. we apologize for not being able to serve you from our renovations. Best Regards

10/10 Excellent

Levent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Séjour de 2 nuits en août 2018
Réponse de HANIFE OZKAN &GUEST RELATION le 11 août 2018
Değerli Misafirlerimiz Levent Bey , Öncelikli olarak ,otelimiz, ve otelde aldığınız hizmet ile ilgili değerli yorumlarınızdan dolayı teşekkür eder, yorumlarınız ve geri dönüşlerinizin bizim için çok değerli olduğunu belirtir ve bir sonraki Kapadokya tatilinizde Göreme Kaya Otel ailesi olarak sizleri tekrar misafir etmekten onur duyarız. Saygılarımızla.

8/10 Bien

Lorenz, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proche de la vallée des pigeons
Très belle chambre de style „cave“, propre, lit confortable. Salle de bain un peu sombre. Un plus aussi l‘acces libre au SPA (hammam, sauna, piscine). Hôtel bien placé (centre, vallée pigeons)
Séjour de 3 nuits en juillet 2018
Réponse de HANIFE OZKAN &GUEST RELATION le 22 juil. 2018
Cher client, Merci pour votre précieux commentaire. Nous sommes heureux que vous ayez aimé visiter notre hôtel. Goreme Kaya Hôtel vous accueille à l'hôtel. Cordialement,

10/10 Excellent

Alban

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Dans cette jolie petite ville, l’hôtel est impeccable ! Très proche du centre, il faut 5mn pour rejoindre tous les points d’activité ! Le vue est magnifique et les chambres sont très propres !
Séjour de 1 nuit en décembre 2017
Notre invité Alban, Merci beaucoup pour votre commentaire.

8/10 Bien

Ghyslaine

Les points forts : Personnel et service et confort de la chambre
Séjour de quatre nuits
Un séjour de quatre nuits dans cet hotel à bonne réputation mais qui commence à être défraîchie. Deux chaises flanquées sur notre superbe belle terrasse manquait un peu de charme. Nous avons demandé une table patio et on nous a apporté une petite table d'appoint d'intérieur qui a mal supportée la pluie diluvienne de la nuit. De plus, le bain coulait et une marre d'eau s'accumulait sur le carrelage qui en avait vue d'autre. Le personnel gentil et le petit dèjeuner correct. Dommage car l'édifice est bien et l'emplacement aussi.
Séjour de 4 nuits en juin 2017
Réponse de Mustafa le 6 juil. 2017
Dear Ghyslaine, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We are glad you enjoyed visiting at our property. Göreme Kaya Hotel team looks forward to welcoming you again. Kind Regards,

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Go to Goreme Kaya Hotel
I strongly recommend this hotel. A little bit outside of the city (5 minutes walk), this is a calm place. The hotel is clean and the staff helpful. To give you an idea, once we had checkout and paid, they offered something to drink!
Réponse de Mustafa le 17 oct. 2015
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Jose Luis, Castle Rock

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente customer service, clean and quiet
Séjour de 2 nuits en octobre 2022

8/10 Bien

Berit

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Freundliches Personal, die Verständigung erfolgte allerdings eher mit Händen und Füßen, da nur wenige Englisch sprachen. Ging im Endeffekt aber auch. Der Roomservice (Reinigung) war sehr früh da (teilweise kurz nach 8 Uhr), weshalb wir die Reinigungskraft baten, etwas später nochmal zu kommen. Dies erfolgte dann leider nicht, was wir auf die Verständigungsprobleme schieben.
Séjour de 4 nuits en octobre 2022

10/10 Excellent

Muhammed

Séjour de 2 nuits en septembre 2022

10/10 Excellent

Yasmin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2022

4/10 Médiocre

Fernanda, Santiago

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bed was uncomfortable. The water from the shower leaked all over the bathroom. I asked for them to fix it, but they didn’t nor they offered to change my room.
Séjour de 2 nuits en octobre 2022
Réponse de Front Office Manager/ Mrs. Şehriban İnce le 18 oct. 2022
Dear Guest Fernanda,First of all, thank you for sharing your valuable comments with us. We apologize for any inconvenience you have experienced in our hotel.However, we would like to explain that there is no water flowing from under our bathtubs. However, as we receive such feedback repeatedly and in order to avoid any problems in any matter, our hotel will undergo renovation for a short time.Thank you for choosing us and for your understanding. We would be pleased to welcome you again in our hotel.

10/10 Excellent

KURUVILLA

Séjour de 3 nuits en septembre 2022
Réponse de Front Office Manager/ Mrs. Şehriban İnce le 6 oct. 2022
Dear Guest Kuruvilla, Thank you for taking your precious time and evaluating us. As Goreme Kaya Hotel family, we are sorry for your bad experiance we will try to solve and for best from our hands. would be happy to welcome you back to our hotel. Best regards Sehriban Ince

10/10 Excellent

Usman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were lucky to stay at Goreme Kaya Hotel while we were in Goreme. The hotel is well known to locals/taxi so that tells you enough about its repuation. The front desk staff are very helpful and friendly. They have a wonderful restaurant with reasonable prices and delicious food. The free breakfast we got with our stay was well worth it. Walking distance to other restaurants was also reasonable, about a 5 minute walk away. The hotel also gave us a breakfast after checkout which was really nice considering we had an early flight that day. The only thing that was not ideal was the floors in the hallway of the second floor. They were not even and we almost tripped a couple times. But other than that, we have nothing to complain about.
Séjour de 2 nuits en septembre 2022
Réponse de Front Office Manager/ Mrs. Şehriban İnce le 6 oct. 2022
Dear Guest Usman, Thank you for taking your precious time and evaluating us. As Goreme Kaya Hotel family, we are sorry for your bad experiance we will try to solve and for best from our hands. would be happy to welcome you back to our hotel. Best regards Sehriban Ince

10/10 Excellent

CARLOS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente vista
Excelente ubicación para ver los globos a las 6:30 am. Se ven desde el despegue y algunos llegan prácticamente hasta la terraza del hotel . Muy buenas fotos. Amplio, limpio y bien mantenido. Buen servicio y desayuno enorme .
Séjour de 1 nuit en septembre 2022
Réponse de Front Office Manager/ Mrs. Şehriban İnce le 6 oct. 2022
Dear Guest Carlos, Thank you for taking your precious time and evaluating us. As Goreme Kaya Hotel family, we are sorry for your bad experiance we will try to solve and for best from our hands. would be happy to welcome you back to our hotel. Best regards Sehriban Ince

10/10 Excellent

Sunil, Hicksville

Séjour de 3 nuits en septembre 2022

10/10 Excellent

Shafi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Front Office Manager/ Mrs. Şehriban İnce le 22 sept. 2022
Dear guest Shafi, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

2/10 Horrible

Talal

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We hardly liked anything about this hotel besides its location!! Inexperienced staff, sometimes rude with no sufficient English fluency. Poor customer service at the reception desk and at the restaurant. Mediocre food quality at high price. Bed sheets and pillows have stains. Bathtub leaks water into the floor. Dirty carpet in the hallways leading to the rooms. Some hallways move under your feet with squeaky noise. Finally a cat will follow you to your room!!
Séjour de 2 nuits en août 2022
Réponse de Front Office Manager/ Mrs. Şehriban İnce le 22 sept. 2022
Dear Guest Talal, Thank you for taking your precious time and evaluating us. As Goreme Kaya Hotel family, we are sorry for your bad experiance we will try to solve and for best from our hands. would be happy to welcome you back to our hotel. Best regards Sehriban Ince

10/10 Excellent

Iftekhar

Séjour de 2 nuits en juillet 2022
Réponse de Front Office Manager / Mrs. Şehriban İnce le 5 sept. 2022
Dear guest Iftekhar, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 16 août 2022
Dear guest, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Erkan

Les points forts : Propreté et personnel et service
Gute service
Séjour de 1 nuit en août 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 16 août 2022
Dear guest Erkan, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Ahmad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Guest Relations/ Şehriban İnce le 11 août 2022
Dear guest Ahmad, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

WENNY

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 2 août 2022
Dear guest Wenny, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Hugh, Bethesda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The construction of the hotel in a cave is a unique feature. The scenic views of the caves from the hotel is magnificent.
Séjour de 3 nuits en juillet 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 24 juil. 2022
Dear Valued guest Hugh, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Andrey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was amazing! The room and view were so beautiful. The staff went out of their way to help us celebrate our 2 year anniversary, and they were always so kind and helpful. The breakfast with traditional Turkish food was delicious. The wifi was not the greatest, but we were outside a majority of the time, so it was not a dealbreaker for us. We enjoyed our stay so much and would recommend this hotel to everyone.
Séjour de 2 nuits en juillet 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 24 juil. 2022
Dear Valued guest Andrey, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Koasar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent except the email that was sent to us prior to us departing. It was misleading.
Séjour de 11 nuits en juillet 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 24 juil. 2022
Dear Valued Koasar, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Mehmet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükkemel
Harika bir otel, Hizmet sektöründe lider diyebilrim. çalışanları, otel müdürü, organizasyonu, konumu, mimarisi herşeyiyle mükemmel, kapadokya bölgesini gezmekten ziyade sadece bu otelde konaklamak için bile özel olarak bir daha tercih edebilirim.
Séjour de 2 nuits en juillet 2022
Réponse de Misafir İlişkileri Müdürü / Şehriban İnce le 19 juil. 2022
Değerli Misafirimiz Mehmet, Değerli yorumlarınızı bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Gelecek konaklamalarınızda sizleri tekrar otelimizde ağırlamayı dört gözle bekliyoruz. Saygılarımla,

10/10 Excellent

Murat

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tam anlamıyla muhteşem süper ötesi otel 13 kişi aile ce katıldık.personel olarak müthiş otel
Séjour de 3 nuits en juillet 2022
Réponse de Misafir İlişkileri Müdürü / Şehriban İnce le 18 juil. 2022
Değerli Misafirimiz Murat Bey, Değerli yorumlarınızı bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Gelecekteki konaklamalarınız için sizi tekrar otelimizde ağırlamayı dört gözle bekliyoruz. Saygılarımla,

10/10 Excellent

Nathaly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amamos
Eu e minha família amamos o hotel tudo perfeito. única coisa que melhoraria é o café da manhã, ele não é buffet e café parecia chá hehe mas nada que estragasse a maravilhosa experiência. fomos no passeio de balão do hotel muito seguro e organizado adoramos
Séjour de 1 nuit en juin 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 12 juil. 2022
Dear Valued Nathaly, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beklediğimin üzerindeydi. Personel gayet kibar ve herseyde yakından ilgileniyorlar. Teşekkürler
Séjour de 1 nuit en juin 2022
Réponse de Misafir İlişkileri Müdürü / Şehriban İnce le 12 juil. 2022
Değerli Misafirimiz Ali Bey, Değerli yorumlarınızı bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Gelecekteki konaklamalarınız için sizi tekrar otelimizde ağırlamayı dört gözle bekliyoruz. Saygılarımla,

10/10 Excellent

Tareq, Langley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique place to stay for sure. Good service from the reception and other staff. Language barrier is a bit downer but we managed well.
Séjour de 2 nuits en juin 2022
Réponse de Guest Relations/ Ms. Şehriban İnce le 28 juin 2022
Dear Valued Guest Tareq, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. I hope they will make you feel very welcome on your next visit! But we were always here too. Kind regards,

10/10 Excellent

Abdul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel
Séjour de 2 nuits en juin 2022
Réponse de Guest Relations/ Ms. Şehriban İnce le 28 juin 2022
Dear Valued Guest Abdul, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. I hope they will make you feel very welcome on your next visit! But we were always here too. Kind regards,

10/10 Excellent

Rebecca L

Séjour de 4 nuits en juin 2022

10/10 Excellent

Samet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Güzel bir haftaiçi tatili
Girişimizden itibaren misafir ilişkileri, resepsiyon, f&b personeli konaklamamızın sonuna kadar her türlü isteğimize ve sorumuza cevap verdiler. Bölgede yapılabilecek etkinlikler konusunda yardımcı oldular ve otel vasıtasıyla tercih ettiğimiz etkinliklerde otelden alış ve bırakma hizmetleri sağlandı. Kahvaltı ve akşam yemekleri lezzet olarak gayet iyiydi. Ayrıca zaman zaman odaya yapılan küçük ikramlıklar oldu. Konaklamamız boyunca en hoşnut olmadığım şey menemenin içindeki domatesin kabuklarının olmasıydı onun dışında her şey çok güzeldi. Tüm otel çalışanlarına emekleri ve güler yüzlerinden dolayı tekrar teşekkürler.
Séjour de 2 nuits en juin 2022
Réponse de Misafir İlişkileri Müdürü / Şehriban İnce le 11 juin 2022
Değerli Misafirimiz Samet Bey, Vakit ayırıp değerli yorumlarınızı bizlerle paylaştığınız için teşekkür ederiz. Otelimizdeki konaklamanızda keyif aldığınızı hissetmek ve mutlu ayrıldığınızı görmek bizi mutlu etti. Gelecekteki konaklamalarınız için sizi tekrar otelimizde ağırlamayı dört gözle bekliyoruz. Saygılarımızla,

4/10 Médiocre

Abhay

Séjour de 4 nuits en avril 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 11 juin 2022
Dear Valued Guest Ahbay, Thank you for taking the time to share your valuable comments with us. With this thought point you gave us, we wish that we could learn the reason and improve and renew ourselves on that subject. We look forward to welcoming you back to our hotel for your future stays. I hope they will make you feel very welcome on your next visit! But we were always here too. Kind regards,

10/10 Excellent

Raviteja

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything here was great, fortunately we have got free upgrade to their best suites in the hotel. You can literally book every attraction in the area right at the front desk. Spa was incredible, staff is very friendly and breakfast was delicious.
Séjour de 3 nuits en mai 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 11 juin 2022
Dear Valued Guest Raviteja, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. I hope they will make you feel very welcome on your next visit! But we were always here too. Kind regards,

10/10 Excellent

Berti

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
comfortable , clean , friendly staff , amaizing view & scenery
Séjour de 4 nuits en mai 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 11 juin 2022
Dear Valued Guest Berfi, Thank you for taking the time to share your valuable comments with us. We look forward to welcoming you back to our hotel for your future stays. Kind regards,

10/10 Excellent

Dilip

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would give this property 10 stars out of five. Location is excellent, walking distance to all restaurants, and the best of all is the customer guest relations director Miss. Sehriban. She was communicating before the trip, telling us of things we can do, balloon rides etc. She made our stay so easy, right from organisizing a shuttle pickup and drop off to airport, and the tours. Always smiling, making last minute changes without any fuss. The Included Breakfast was amazing too. Made to order eggs and the best bread. We stayed in the non cave room. I would heartily recommend this place. Once again Miss Sehriban was in constant communication with us and made us so much more comfortable in taking the trip
Séjour de 3 nuits en mai 2022
Réponse de Guest Relations Manager/ Ms. Şehriban İnce le 11 juin 2022
Dear Valued Guest Dilip, Thank you for taking the time to share your valuable comments with us. It was our pleasure to host you at Göreme Kaya Hotel.We look forward to welcoming you back to our hotel for your future stays. Kind regards,

2/10 Horrible

BURAK

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Guest Relations/ Ms. Şehriban İnce le 11 juin 2022
Dear Guest, Based on our conversation, he knows that you made this bad rating by mistake and you couldn't remove it. I hope that the thoughts of each of our guests who have made the accommodation will change when they experience it. Thanks,

10/10 Excellent

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was fantastic. I would tell or explain if something wasn’t right but, everything was spot on. Goreme Kaya Hotel, is a traffic facility with great staff, excellent food a fantastic spa, pool and specially the culture of the place. The ownership must really have it together. I have only good things to say
Séjour de 4 nuits en avril 2022
Réponse de Guest Relations Manager, Şehriban İnce le 27 avr. 2022
Dear Guest Ronald, Thank you for taking the time to share your valuable comments with us. It was our pleasure to host you at Göreme Kaya Hotel. We look forward to welcoming you again at Goreme Kaya Hotel on your next holidays. Best Regards, Goreme Kaya Hotel Family

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay here was excellent. The staff were very professional and went out of their way to make our stay as pleasant as possible.
Séjour de 3 nuits en mars 2022

8/10 Bien

Dursun Ali

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kalınır
İyi dizayn edilmiş odalara sahip, hizmet kültürü oturmuş bir otel. Zamanla mobilyaları eskimiş, revizyona ihtiyacı var. Konumu, yemekleri, personeli, temizliği çok iyi. Fiyat performansı da iyi. Aileyle kalınabilir bir otel.
Séjour de 2 nuits en février 2022
Réponse de Misafir İlişkileri Sorumlusu le 9 févr. 2022
Değerli Misafirimiz Dursun Ali Bey, Zaman ayırıp değerli yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Yorumlarınız bizler için daima kendimizi geliştirmemiz için önemlidir. Sizleri Göreme Kaya Otel’de ağırlamak bizim için zevkti. Gelecek konaklamalarınızda sizleri yeniden otelimizde ağırlamak için sabırsızlanıyoruz. Saygılarımızla, Misafir İlişkileri Yöneticisi Şehriban İnce

10/10 Excellent

BURCU

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2022
Réponse de Guest Relations/ Şehriban İnce le 18 janv. 2022
Değerli Misafirimiz Burcu Hanım, Zaman ayırıp değerli yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Sizleri Göreme Kaya Otel’de ağırlamak bizim için zevkti. Gelecek konaklamalarınızda sizleri yeniden otelimizde ağırlamak için sabırsızlanıyoruz. Saygılarımızla,