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Avis sur British Colonial - Nassau

4 out of 5
British Colonial - Nassau
Number One Bay St, Nassau

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 195 avis sur 330." "
Note des voyageurs de 8 (Bien), d’après 78 avis sur 330." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 330." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 330." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 330." "

9,4/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

DENIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Dominique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très agréable moment de détente Une gentillesse autour de nous
Séjour de 10 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Dominique,It's thrilling to hear you had a relaxing experience at British Colonial Resort Nassau. We always aim to provide our guests with a warm welcome and a comfortable visit. Thank you for sharing your feedback with us, and we look forward to welcoming you back.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Fabien

Séjour de 1 nuit en février 2024

4/10 Médiocre

Robin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Lucie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle vacance , la vue de notre chambre donnait sur le port , belle petite plage privée , chambre et literie haut de gamme , très recommandable
Séjour de 7 nuits en février 2024
Réponse de General Manager le 25 févr. 2024
Dear Lucie,Our goal is to impress everyone who stays at British Colonial Resort Nassau, so we're happy to hear we succeeded with you! It's great to know that our beautiful views, private beach, and comfortable helped make your visit memorable. The next time you're in the area, please come see us again.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Dia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great and a clean property with a great beach area.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Ana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it! The hotel was fantastic, service as well. Love the private beach. Great everything!
Séjour de 8 nuits en mars 2024

2/10 Horrible

Barry

Les points forts : Propreté
Séjour de 13 nuits en mai 2024

10/10 Excellent

Bria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The atmosphere was calming
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Bria,Thank you for your feedback! We're delighted you enjoyed the calming atmosphere. We look forward to welcoming you back to British Colonial Resort Nassau for another relaxing stay!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 7 nuits en mai 2024

10/10 Excellent

Anisha

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing area, amazing people & lovely property. I had a fantastic time.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Anisha,We are so happy to know that you had a great time with us overall and that our wonderful team members left a positive impression on you. Thank you so much for the perfect rating, and we hope to see you again soon. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Alexandre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great and really clean
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Alexandre,Thank you for your positive feedback! We're thrilled you had a great stay and found everything clean. We look forward to welcoming you back to British Colonial Resort Nassau for another great stay soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nice oasis in the middle of all the tourist activities. Private beach and excellent dining options.
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Michael,We are thrilled you found your oasis at British Colonial Resort Nassau! Thank you for highlighting our secluded and beautiful resort, nestled by the beach. We appreciate your fantastic review and look forward to having you as a guest again for another relaxing visit!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Katherine

Voyage en groupe
Les points faibles : Personnel et service

10/10 Excellent

Saarah, South Ozone Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

kirt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Hebert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its the ideal place to stay in Nassau.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Herbert,We are honored to have earned a perfect rating. It thrills us to know that you recommended us to other guests as the ideal location to stay. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

milagros

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo muy bien la atención del personal buena, es una ciudad muy cara todo te cobran impuestos
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Milagros,Thank you for your feedback! We're glad you had a positive experience and appreciated our staff's attention. We hope to welcome you back soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Sheriah

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the decor of the property, it was well maintained and clean. Staff were super friendly and helpful. I would definitely stay here again when I visit the Bahamas.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Sheriah,Thank you for choosing British Colonial Resort Nassau! We're glad our clean, welcoming accommodations impressed you, and we look forward to your next visit.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Danielle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for one night after a flight cancelation delayed our return home. The hotel is beautifully decorated and everything was impeccably clean. Very friendly staff and fun, relaxed vibe at the pool and beach. Highly recommend!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Danielle,It was our pleasure to provide such a memorable experience for you! We are thrilled you enjoyed everything from our beautiful property and friendly staff to our spotless accommodations and your time by the pool. It would be an honor to welcome you back to British Colonial Resort Nassau for another memorable visit anytime.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Vinicius

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good was great as well as downtown area
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Vinicius,Thank you for choosing British Colonial Resort Nassau! We're delighted you enjoyed our cuisine and the downtown area. We look forward to welcoming you back for another great experience!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Ciara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will only be staying here going forward
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Ciara,Thank you for your kind words! We strive to ensure every guest has a memorable stay with us, and we're delighted to have exceeded your expectations. Your satisfaction means the world to us, and we can't wait to welcome you back to British Colonial Resort Nassau for another extraordinary experience soon!Yours in hospitality,Dan McDermottGeneral Manager

6/10 Satisfaisant

Jesus

Voyage d’affaires, Voyage en couple
The room is very expensive for what the hotel offers, restaurants the prices at the restaurant are too high too , the room I stayed smelled like a Wet Sheep
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Jesus,We appreciate you choosing us for your accommodations. However, we regret that some aspects may not have met your expectations. Please know that our team uses feedback to help us improve the guest experience, and we are grateful for your comments. Thank you for your constructive feedback and for staying with us. It is our hope you will consider giving us another opportunity to go above and beyond for you in the future.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location and facilities
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Joshua,Thank you for your comments on our beautiful property. We're glad you enjoyed your visit, and we look forward to seeing you again soon at British Colonial Resort Nassau!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Cecelia

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the pool and outdoor space. The rooms and entire hotel were very nice and well designed.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Cecelia,It was a pleasure hosting you at British Colonial Resort Nassau during your recent getaway. Your glowing review brings us great joy, and we are delighted to hear you thoroughly enjoyed your stay. We look forward to seeing you again for another five-star experience. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Radka

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was wonderful- the room, the pool, the beach. The room was clean and with perfect view to the ocean and the harbour. The staff was very kind and helpful.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 15 mai 2024
Dear Radka,Thank you for taking the time to share a review about your recent stay. We are glad to hear that your accommodations met your expectations and that we could provide the service you expected and deserved. Thanks again for your kind comments, and we wish you happy and safe travels.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

Kelvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024

8/10 Bien

Chavan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The grounds were very beautiful
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Chavan,It was a pleasure having you stay with us at British Colonial Resort Nassau, and we appreciate your compliments.We agree that our grounds are beautiful to explore, and we are glad you enjoyed your experience.We look forward to seeing you again the next time you are in the area!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Robert Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was great. Will definitely recommend the place. The location and facilities were awesome and beach front is amazing.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Robert,We value recommendations from loyal guests such as yourself, and they go a long way in helping us thrive as a destination. We extend our sincerest thanks.We're thrilled you enjoyed our resort and beautiful beachfront location, and we hope to welcome you back soon to British Colonial Resort Nassau for another relaxing retreat.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

THEOPHILUS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Te hotel was even more impressive than the photos. From the grand entrance, perfect beachfront views and private beach area. Close to the port so there were always many activities however we never heard the business inside the hotel. Very convenient in downtown Nassau
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Paula,Thank you so much for taking the time to share your thoughts on your recent visit! We're thrilled you took full advantage of our fantastic location, and we appreciate you mentioning our spectacular views and stunning beach.It was truly a pleasure having you stay with us during your time in the Bahamas, and we hope you return soon!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

CONSTANCE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Attentive friendly staff, relaxing vibe. Food/drinks
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Constance,We're delighted to hear that you found our staff attentive and friendly and enjoyed our relaxing atmosphere. Providing excellent service and creating a welcoming environment are top priorities for us. Your satisfaction is important to us, and we hope to welcome you back to British Colonial Resort Nassau for another enjoyable stay in the future!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Stanique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was clean the staff was friendly
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Stanique,Thank you for taking the time to leave us a perfect rating. We are thrilled that our high standards of cleanliness made a positive impact on your stay with us. Knowing that you appreciated our team's service as well makes our day. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Joshua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent dtay
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 9 mai 2024
Dear Joshua,We're happy to hear you had an excellent stay. It was our pleasure having you at British Colonial Resort Nassau, and we look forward to welcoming you back for another fantastic time.Yours in hospitality,Dan McDermottGeneral Manager

4/10 Médiocre

Elicia

Property is beautiful. Clean. Staff not efficiently trained is customer service. Improvement needed.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Elicia,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our property beautiful and clean. However, we're concerned to learn about your experience with our team's customer service. Rest assured, we take your comments seriously and will address this area to enhance our guest experience. We appreciate your insight and hope to welcome you back soon for an improved stay at our resort.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Fabian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Fabian,We're thrilled to hear about your excellent experience at British Colonial Resort Nassau. It was a pleasure hosting you, and we can't wait to welcome you back.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Romina, Miami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

kirt

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice clean and quiet property
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Kirt,Thank you for sharing your experience at British Colonial Resort Nassau! Providing a serene environment is one of our top priorities, and knowing we hit the mark for you is wonderful. We look forward to welcoming you back for another peaceful stay!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Maria, It was a delight to welcome you to British Colonial Resort Nassau during your recent visit. We're happy to hear that our beautiful location and property made for a great experience. Thank you for the five-star rating, and please come back soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

James

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place , very clean and nice staff
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear James,From our entire team, thank you for your five-star review! Your positive feedback on our accommodations and service has made our day as we work hard to impress each of our guests. We hope to see you again soon at British Colonial Resort Nassau!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Miriam

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Omar and Raymond in the bar are so friendly and just happy…. All staff go out there way to make you feel welcome. The beach is beautiful as it is private and not that busy. Rooms are nice and we went for one with a sea view. Only thing as already stated is the motion control air conditioning is a pain at night… Close to downtown shopping and really no need for a hire car. Overall a lovely weeks holiday.
Séjour de 7 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Mark,Thank you for choosing British Colonial Resort Nassau and for taking a moment to share your five-star rating! We are thrilled to hear that our friendly service, stunning location, and comfortable accommodations met the mark for you during your recent holiday. It is especially wonderful to read your comments about Omar and Raymond, and we will certainly pass along your praise! We are truly fortunate to have such an attentive and caring team, and your recognition of their efforts is very much appreciated. It was a pleasure to host you, and we look forward to welcoming you back soon for another fantastic stay.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Ron

Les points forts : Équipements
Beautiful!!!! Great costumers service
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Ron,Thank you for your generous words! Having you as our guest at British Colonial Resort Nassau was a pleasure. We are delighted you enjoyed our beautiful property and wonderful service. Your kind comments will be shared with the team, and we look forward to welcoming you back for another memorable getaway.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Robin, DeSoto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay …. will stay again ..!…
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Robin,Thank you for staying with us and for your feedback. We're glad you had a tremendous experience with us. We hope to welcome you back to British Colonial Resort Nassau soon for another great stay.Yours in hospitality,Dan McDermottGeneral Manager

6/10 Satisfaisant

Maria

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room had a bad smell
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Maria,Thank you so much for your review. We strive to ensure our guests feel comfortable and refreshed, and your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction. We apologize for any inconvenience. Nevertheless, it was a pleasure having you here with us, and we hope you'll give us another chance to go above and beyond for you in the future.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

SHANNON

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast quality , staff are excellent, I extended my stay and it was awesome. Looking forward to staying again.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Shannon,Thank you so much for your five-star review and for choosing British Colonial Resort Nassau.Our delicious complimentary breakfast is the perfect way to start a day, and we're so glad you enjoyed our many decadent offerings. Our team will be so happy to hear your praise, and we echo your warm sentiments about your eventual return, which will be met with a welcoming smile and a clean room waiting for you.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the beach
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Michael,Thank you for taking a moment to write a review.It is an honor to learn that you enjoyed your stay, particularly highlighting the beach.Thank you for choosing to stay at British Colonial Resort Nassau and we look forward to welcoming you back.Yours in hospitality,Dan McDermottGeneral Manager

6/10 Satisfaisant

Kenneth, ATTLEBORO

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything very expensive! Nice beach but very small. No bus or public transportation, had to walk everywhere. Beautiful hotel, however, the vicinity is all just the touristy shops for the cruise ship people, nothing else much to see nearby.
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 6 mai 2024
Dear Kenneth,Thank you for taking the time to share your feedback. We're glad you enjoyed the beauty of our property and the beach. However, your suggestions for improvements are appreciated as well, and we will take your comments into consideration as we strive to make continuous improvements for our great guests. We hope to have the opportunity to host you again and change your perceptions with a truly exceptional getaway.Yours in hospitality,Dan McDermottGeneral Manager