Avis sur TownePlace Suites by Marriott Nashville Midtown
TownePlace Suites by Marriott Nashville Midtown
1500 CHARLOTTE AVENUE, Nashville, TN
Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
5 avr. 2024
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Jean, Thank you for choosing TownePlace Suites Nashville Midtown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Gaetan, Tracadie
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gaetan
Séjour de 2 nuits en mars 2024
Réponse de TPS Nashville Midtown le 3 mars 2024
Salut!Merci d'avoir pris le temps de nous fournir des commentaires sincères, car nous considérons les commentaires de nos clients comme des opportunités sincères d'apprendre et de grandir afin que nous puissions offrir à nos clients une expérience incroyable.Je suis très heureux de voir que vous avez passé un agréable séjour parmi nous, car nous nous efforçons d'offrir à nos clients la meilleure expérience possible.Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter ! Meilleures salutations,TownePlace Suites Midtown
8/10 Bien
Sophie
Voyage en couple
23 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sophie
Séjour de 7 nuits en avril 2022
10/10 Excellent
Agathe
Voyage en groupe
22 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Agathe
Séjour de 5 nuits en mars 2022
10/10 Excellent
Vincent
Voyage en famille, Voyage en groupe
18 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincent
Séjour de 5 nuits en décembre 2021
10/10 Excellent
Marie Christine
Voyage en famille
28 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie Christine
Séjour de 5 nuits en octobre 2021
10/10 Excellent
Nathalie
Voyage d’affaires
7 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nathalie
Séjour de 5 nuits en septembre 2021
Réponse de TPS Management le 8 sept. 2021
Hello, Nathalie! Thanks for being our guest. It was a pleasure to host you. Come see us again soon!
10/10 Excellent
Terence
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terence
Séjour de 4 nuits en mai 2024
10/10 Excellent
Robin, Youngstown
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 25 mai 2024
Dear Robin, Thank you for taking the time to share feedback about your stay. It is always nice to hear how much our guests love our beautiful property and can take advantage of our great amenities and relaxing accommodations. Thank you for reviewing TownePlace Suites Nashville Midtown; we appreciate the feedback and hope to be your hotel of choice whenever you visit the area.Best,Howard LogginsGeneral Manager
10/10 Excellent
Merri
Voyage en groupe
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Merri
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Merri, Thank you for your outstanding rating. We are delighted to know your room was perfect and exceeded your expectations. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your experience with us so wonderful! We appreciate your feedback and look forward to your next visit to TownePlace Suites Nashville Midtown.Best,Howard LogginsGeneral Manager
8/10 Bien
Beverly Casandra
Voyage en couple
22 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beverly Casandra
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Beverly Casandra, Thank you for your generous review. Your kind remarks about our well-kept hotel are much appreciated. We aim to provide a spotless setting for our guests to relax and feel at home, and we're glad that you experienced just that. We have noted your feedback regarding the breakfast and will share this with our food and beverage team. Thank you again for including us in your travel plans. We look forward to your next stay at TownePlace Suites Nashville Midtown.Best,Howard LogginsGeneral Manager
10/10 Excellent
John
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear John, We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all our guests, so we celebrate reviews like yours. We also appreciate you letting us know your specific feedback regarding the location. We enjoyed having you as our guest here at TownePlace Suites Nashville Midtown, and we hope to have you return soon. We wish you all the best with your travels until then.Best,Howard LogginsGeneral Manager
8/10 Bien
Kyle
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements
Kyle
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Kyle, Thank you for taking the time to share your review. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. However, we apologize for the issues with our elevators during your visit. We certainly understand your frustration and are sorry for the temporary inconvenience. It was our pleasure to host you at TownePlace Suites Nashville Midtown, and we look forward to seeing you soon.Best,Howard LogginsGeneral Manager
6/10 Satisfaisant
Wallace
Voyage en couple
21 mai 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Wallace
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Wallace, Thank you for evaluating your stay. Please accept our apologies for not exceeding all of your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversights on their part. Our pest control provider regularly services our hotel to maintain our high standards. We appreciate you bringing these issues to our attention so we can address them appropriately with our team. Thank you for your feedback. We hope you will revisit us so we can demonstrate the excellent service we are known for and that you should have experienced on this visit.Best,Howard LogginsGeneral Manager
8/10 Bien
Arthur
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Arthur, We are delighted you chose to stay with us at TownePlace Suites Nashville Midtown. We want to be a true home away from home for travelers, so our highest priority is to ensure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We apologize for the inconvenience caused by the elevator wait times. Our hotel often experiences high traffic, particularly during peak periods, which can lead to frequent elevator usage. Thank you for being our guest, and we look forward to seeing you soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Athena
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Athena
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Athena, Thank you for choosing TownePlace Suites Nashville Midtown and sharing your experience with other travelers. Our team takes pride in providing exceptional service and a memorable breakfast experience. It is great to read that you were satisfied with your clean and comfortable suite. We make every effort to meet all of your in-room needs, and we are happy to know we have exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Julie
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Julie, Thank you for your feedback about TownePlace Suites Nashville Midtown! We are thrilled that you noticed our dedication to spotless accommodations. Making sure our guests enjoy a fresh and inviting atmosphere is a key focus for us, and we're glad it enhanced your stay. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!Best,Howard LogginsGeneral Manager
10/10 Excellent
Christopher
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Christopher, Thank you for your glowing review of TownePlace Suites Nashville Midtown! We are thrilled you appreciated our cleanliness and enjoyed our happy hour. We aim to provide a spotless environment and enjoyable amenities for our guests to relax and feel at home, and we're glad that you experienced just that. We look forward to welcoming you back soon for another delightful stay!Best,Howard LogginsGeneral Manager
10/10 Excellent
RACHEL
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RACHEL
Séjour de 1 nuit en mai 2024
Réponse de TPS Nashville Midtown le 11 mai 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown
4/10 Médiocre
Denise
11 mai 2024
Les points forts : Propreté et personnel et service
Denise
Séjour de 5 nuits en mai 2024
Réponse de TPS Nashville Midtown le 12 mai 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. The areas where you feel we have room for improvement have been addressed with our leadership team to ensure any negative guest experiences are prevented in the future. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown
8/10 Bien
Darlene
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darlene
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 12 mai 2024
Dear Darlene, Thank you for highlighting our spacious, modern accommodations at TownePlace Suites Nashville Midtown. We believe that a fresh, clean hotel is one of the cornerstones of a memorable stay, and we're glad that you experienced just that. Your compliment is truly appreciated, and we look forward to welcoming you back for another fantastic stay.Best,Howard LogginsGeneral Manager
10/10 Excellent
brittney
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
brittney
Séjour de 2 nuits en février 2024
Réponse de General Manager le 10 mai 2024
Dear Brittney, We want to extend our gratitude for taking the time to review your stay at TownePlace Suites Nashville Midtown. We are glad you enjoyed our convenient location and appreciated the many restaurant choices nearby. It brings us immense joy to read positive comments about our staff, and we are thrilled that you enjoyed the welcome drink. It is always a joy to see our guests are excited about returning; we look forward to it!Best,Howard LogginsGeneral Manager
10/10 Excellent
Maria
Voyage en groupe
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Maria, Thank you for taking the time to review our hotel. We truly appreciate your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay with us and that your room was relaxing and comfortable. We take great pride in providing fresh and inviting accommodations for our guests and it's rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back to TownePlace Suites Nashville Midtown soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Deborah and Brian
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah and Brian
Séjour de 7 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Guest, Thank you for your generous review! We're delighted to hear that you had a great guest experience during your stay, and we're grateful that you noticed our efforts to maintain a clean and welcoming environment. We're also glad that you enjoyed our delicious breakfast, which is one of our guests' favorite amenities. We also appreciate your kind comments about our staff member, Andrea. It was a pleasure hosting your visit at TownePlace Suites Nashville Midtown, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Rhonda
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rhonda
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Rhonda, We are delighted you enjoyed your stay at TownePlace Suites Nashville Midtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. Thank you for being our guest, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager
8/10 Bien
Catherine
7 mai 2024
Les points forts : Propreté
Catherine
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Catherine, Thank you for the generous rating of TownePlace Suites Nashville Midtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Best,Howard LogginsGeneral Manager
10/10 Excellent
Victoria
Voyage en groupe
6 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Victoria
Séjour de 5 nuits en mai 2024
Réponse de TPS Nashville Midtown le 11 mai 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown
8/10 Bien
Mike
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 mai 2024
Dear Mike, We are thrilled to hear that you have chosen to stay with us at TownePlace Suites Nashville Midtown. Our top priority is to provide a comfortable and welcoming environment for all our guests. Thank you for taking time out of your busy day to recognize our efforts. We also appreciate your specific feedback regarding the parking. We enjoyed having you as our guest and hope to see you again on your next visit to the area.Best,Howard LogginsGeneral Manager
10/10 Excellent
Sally
Voyage en groupe
4 mai 2024
Sally
Séjour de 2 nuits en avril 2024
Réponse de TPS Nashville Midtown le 5 mai 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown
10/10 Excellent
Stacy
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stacy
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Stacy, Thank you for choosing to stay at TownePlace Suites Nashville Midtown! We are delighted you found our spacious rooms and convenient location enjoyable. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Amanda, Corinth
30 avr. 2024
Amanda
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 21 mai 2024
Dear Amanda, On behalf of our team at TownePlace Suites Nashville Midtown, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We look forward to your return and wish you all the best with your future travels.Best,Howard LogginsGeneral Manager
10/10 Excellent
James
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear James, Thanks for the outstanding rating! We are delighted your time at TownePlace Suites Nashville Midtown was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Best,Howard LogginsGeneral Manager
10/10 Excellent
lisa
Voyage en couple
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
lisa
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear lisa, Thank you for your recent stay at the TownePlace Suites Nashville Midtown and for posting such a generous review of your experience. It is a pleasure to know you enjoyed your time with us, and we met most of your expectations with our location and clean accommodations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. Best,Howard LogginsGeneral Manager
10/10 Excellent
Derrick
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Derrick
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Derrick, Thank you for your excellent review of your stay at TownePlace Suites Nashville Midtown! We are delighted that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. It was a pleasure hosting you, and we hope to see you soon!Best,Howard LogginsGeneral Manager
8/10 Bien
Lauren
28 avr. 2024
Lauren
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Lauren, Thank you for the review. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize that our location did not meet your expectations. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Best,Howard LogginsGeneral Manager
8/10 Bien
Alba
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alba
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Alba, Thank you for sharing your detailed feedback regarding your recent stay at TownePlace Suites Nashville Midtown. We are pleased you enjoyed our clean and comfortable accommodations. Your comments about our bar ambiance and breakfast hours are duly noted, and we'll strive to enhance these aspects for future guests. Your insights are valuable as we continually improve our services. We appreciate your kind words about our helpful staff and delicious breakfast options. We hope to welcome you back soon!Best,Howard LogginsGeneral Manager
8/10 Bien
Gary
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 5 mai 2024
Dear Gary, Thank you for your recent stay at TownePlace Suites Nashville Midtown and for taking the time to write such a wonderful review. We are glad to read that you enjoyed everything while you were here and especially noticed how clean your room was. We appreciate you letting us know your feedback regarding the parking charges, and we truly value your comments. It was our pleasure to host you, and we look forward to hosting you again on your next visit to the area.Best,Howard LogginsGeneral Manager
10/10 Excellent
Ron
26 avr. 2024
Ron
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 17 mai 2024
Dear Ron, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at TownePlace Suites Nashville Midtown. We'd love to host you again someday for another great visit.Best,Howard LogginsGeneral Manager
10/10 Excellent
Melva
24 avr. 2024
Melva
Séjour de 1 nuit en février 2024
Réponse de General Manager le 15 mai 2024
Dear Melva, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Nashville Midtown.Best,Howard LogginsGeneral Manager
6/10 Satisfaisant
William
24 avr. 2024
William
Séjour de 1 nuit en février 2024
Réponse de General Manager le 15 mai 2024
Dear William, We hope your overall stay with us was pleasant. We aim to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Cherylee
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cherylee
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 24 avr. 2024
Dear Cherylee, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at TownePlace Suites Nashville Midtown. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Nashville; we hope to see you again soon.Best,Howard LogginsGeneral Manager
8/10 Bien
dragi
22 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
dragi
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear dragi, Thank you for the generous rating of TownePlace Suites Nashville Midtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Nashville.Best,Howard LogginsGeneral Manager
10/10 Excellent
Fernando
Voyage en couple
22 avr. 2024
Les points forts : Équipements
Fernando
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Fernando, It was a pleasure having you as our guest at TownePlace Suites Nashville Midtown, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay, liked our location close to downtown and many restaurants, and that our property and service met all your expectations! Thank you for making us your preferred choice on every visit, and we hope to see you soon.Best,Howard LogginsGeneral Manager
10/10 Excellent
Chinh
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chinh
Séjour de 3 nuits en février 2024
Réponse de General Manager le 2 mai 2024
Dear Chinh, Thank you for sharing your wonderful experience at TownePlace Suites Nashville Midtown! We are thrilled that you had a great stay and found our location convenient for all that you needed while visiting the Music City. Providing a clean and pleasant stay for our guests is our priority, and we're delighted you enjoyed every aspect of your visit. We enjoyed having you as our guest, and we hope to see you again soon. Best,Howard LogginsGeneral Manager
10/10 Excellent
Kevin
21 avr. 2024
Kevin
Séjour de 2 nuits en avril 2024
Réponse de TPS Nashville Midtown le 11 mai 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown
4/10 Médiocre
Brent
17 avr. 2024
Les points forts : Propreté et personnel et service
Brent
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Brent, Thank you for sharing your feedback about your recent visit. We sincerely apologize for the frustration caused by your room not being ready upon arrival. We understand how disappointing it is to wait after the designated check-in time. During peak times, such delays can unfortunately occur, as we aim to ensure each guest receives personalized attention. We will address this appropriately to prevent such occurrences in the future. Your patience is highly appreciated, and we hope you'll consider staying with us again so we can demonstrate our commitment to providing a seamless check-in process. Best,Howard LogginsGeneral Manager
10/10 Excellent
Leighton
17 avr. 2024
Les points forts : Propreté et personnel et service
Leighton
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 18 avr. 2024
Dear Leighton, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at TownePlace Suites Nashville Midtown. We look forward to your return and wish you all the best with your future travels.Best,Howard LogginsGeneral Manager
10/10 Excellent
Namrata
15 avr. 2024
Namrata
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 5 mai 2024
Dear Namrata, Thank you for choosing TownePlace Suites Nashville Midtown. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best,Howard LogginsGeneral Manager
10/10 Excellent
ROBIN
Voyage en couple
14 avr. 2024
ROBIN
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear ROBIN, Thank you for sharing your experience at TownePlace Suites Nashville Midtown! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit.Best,Howard LogginsGeneral Manager
8/10 Bien
Johanna
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johanna
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 12 avr. 2024
Dear Johanna, Thank you for your feedback following your recent stay at TownePlace Suites Nashville Midtown. We apologize for any inconvenience caused by the elevator situation. Your concerns are of utmost importance to us, and we are actively addressing this issue to enhance our guest experience. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Best,Howard LogginsGeneral Manager