Apartment was in an exceptional pristine condition, the layout was spacious. Fully equipped kitchen and large fridge. Recreational pool and lounge area was very clean and well accommodating to any family group. Communication throughout from inception was efficient and prompt. Parking was safe. Location is ideal for nearby restaurants, bar and clubs and grocery. Would definitely recommend here for all above reasons. Look forward to returning here.
Everything was great except the celarpets looked like they havenât been cleaned since they were installed. Very gross stains all over the halls and rooms.
Great location to restaurants, park and shopping.
The pool needs to be cleaned and scrubbed. Great kitchen area near the pool though.
Furniture and rugs in rooms need to be cleaned or replaced and shower tile needs attention.
I like that this property was in a safe neighborhood. I liked how modern the property and the rooms were. The price for the unit was extremely reasonable. Parking was extremely easy. Also did enjoy not having a key card and using a code to get into the building and rooms. Communication through the chat was always available and representatives responded promptly every single inquiry I have. The only thing I would change is the rugs in the bedrooms need to go. They were dingy and looked dirty. Everything else in the unit was extremely clean it was extremely spacious the beds were so comfortable. Overall I would definitely stay here again no questions asked. But I would highly highly recommend getting rid of rugs and anything that looks outdated or dingy. The property and the rooms are too nice to have something simple that can be fixed deter someone from providing a five star review.
This was a very conveniant location while having a Family member at Vanderbilt University Hospital.10 minute walk at most. The Apartment was very nice and well updated. Although we were unable to use the Pool it looked nice and inviting. I would definately stay again if in the area. Just be aware all check-in is done online and there is a learning curve. A Smart Phone is a must.
The apartment was very nice and clean. The only âchallengeâ wasnât with the property itself or the check-in process â everything there was smooth.
However, I believe Expedia should clarify that this is more like an Airbnb-style stay. There is no front desk or on-site customer service. Even though the property is managed by Marriott, itâs not a traditional hotel, which can be a bit misleading.
I needed to make a change to my booking, and it was quite difficult to manage. Thankfully, I was eventually able to resolve it via text with the help of a customer service representative.
Overall, Iâm still giving a 5-star review because the stay itself was perfect â just keep in mind that itâs not a hotel experience.
Our unit was very nice, but there were challenges getting into our suite as door codes didnât work and it took us a bit to figure out how to get help. The main elevator was out of order so also had to figure out how to get around the complex which has key codeâs everywhere⊠overall would stay here again as I feel this was a temporary glitch⊠only yuk was the garbage and sticky mess on the parkade level at the elevator entrance we dared not step out⊠staff was great, it was clean and spacious and pool was very relaxing!
When we checked in the elevator was broken. There wasnât a sign on the elevator in the parking garage so we had to lug our luggage up two flights of stairs to another elevator that had a sign and directions to use the service elevator on the lower level in the parking garage. Down two flights of stairs. The bed was hard as a rock. My
husband and I went to the gym and the pool wasnât the cleanest.
treadmill sounds like it needs service. The pool had debris in it.
Property is located conveniently to Vanderbilt Hospital. Parking a little crazy to find and get into correct space(s). No tv in the bedroom a big negative to me. The bedroom bed was too small and not too comfortable. The sofa couch wasnât comfortable to sit on and was broken when we used it. It was okay and I may stay there again for the convenienceâŠ..if nothing better around.