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Avis sur Somatel Nashville Airport Hotel

2 out of 5
Somatel Nashville Airport Hotel
420 Metroplex Dr, Nashville, TN

Avis

5,0
Note des voyageurs de 10 (Excellent), d’après 61 avis sur 565." "
Note des voyageurs de 8 (Bien), d’après 76 avis sur 565." "
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 565." "
Note des voyageurs de 4 (Médiocre), d’après 111 avis sur 565." "
Note des voyageurs de 2 (Horrible), d’après 209 avis sur 565." "

5,0/10

Propreté

6,0/10

Personnel et service

4,4/10

Équipements

4,6/10

Infrastructures et conditions de l’hébergement

4,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kathar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024

2/10 Horrible

Shalana

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Pictures are fake. The staff in office was rude. But housekeeping was nice. People just standing around and in out loud talking all night that i thought they wasin my room. Room are out dated. Hole in wall,tv had only 3 channels, microwave didnt work, had 5 drying towels and 1 wash cloth, key cards didnt work for door
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Debra

Voyage d’affaires
Les points faibles : Propreté
Didnt even enter the room!! Didn’t feel safe to stay at this facility.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Pricila

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don't even know where to start talking about how horrible this "hotel" is, I don't know how you can call it, the (hotel), extremely dirty, I had to leave this hotel and pay for another one because I couldn't stand the smell of cigarettes in the room and when I I went to check out to go to another hotel and I said why I was leaving, and the attendant simply ignored me, and it was extremely dirty, the smell of mold was also terrible, I couldn't tell which stench was stronger, this was the worst hotel experience i ever had .I DONT RECOMENT THIS "HOTEL" AT ALL!
Séjour de 2 nuits en mai 2024

10/10 Excellent

EYZELL

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en mai 2024

10/10 Excellent

Eduardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are so amazing and sweet ❤️
Séjour de 1 nuit en mai 2024

2/10 Horrible

Christina

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spider webs everywhere, shower didnt drain, toilet was not secured to the floor, trimming falling off all the walls, air conditioner barely worked, holes everywhere, walls dirty all over, room was very dirty, was not allowed to switch rooms
Séjour de 1 nuit en mai 2024

2/10 Horrible

Kathleen

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was not clean or maintained. There was roaches, dirt, hair, and trash in the room. The refrigerator was poorly maintained and dirty. I had to move rooms due to dysfunctional air unit. Multiple people being loud and drug dealing on the property, including prostitution. Every Uber warned me of how unsafe the hotel was.
Séjour de 5 nuits en avril 2024

6/10 Satisfaisant

Roy

Séjour de 2 nuits en avril 2024

4/10 Médiocre

Bobby

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
To say my expectations were not met would be an understatement. There is not even a lobby, much less a banquet room for the "free hot Breakfast". Additionally, the swimming pool was empty with no evidence that it was even being repaired. To top everything off, this hotel is directly on the flight line for departing aircraft from the airport. The room was clean enough, but the phone was not functional. Not the experience I expected, to say the least! I DO NOT recommend this hotel!
Séjour de 3 nuits en avril 2024

2/10 Horrible

judy, madasionville

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I was very surprised it was listed thru expedia. We did not spend the night
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Donald, Goshen

Voyage en couple
Bathroom vanity had been updated but the rest of the unit was filthy and in disrepair.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Christina

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely dirty. Felt very unsafe. Outside and inside room was awful! We stood outside and talked through a dirty window to check in. Urine smell on second floor landing. Scum and filth all around bathtub. Floors weren’t washed, things weren’t wiped down. Pool was emptied and had trash in it. Broke down vehicles without license plates in parking lot. Sketchy people hanging in stairwell. Hair in toilet. We refused to stay the night. Had to lose one night charge but I would take the hit to get out of there as fast as I could.
Séjour de 4 nuits en avril 2024

4/10 Médiocre

Adam

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Door didn't fully close or lock. People pacing around hotel knocking on our door
Séjour de 1 nuit en avril 2024

2/10 Horrible

GIANLUCA

Séjour de 1 nuit en avril 2024

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall good experience
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Tevon

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Check in was fast and easy. Great. Room was questionable. The bed was hard(i can get over, its a motel), there were holes in the wall near the floor along the wall behind the bed like they were redoing the baseboards but never finished(questionable). There were hairs EVERYWHERE, on the bed sheets, blanket, in the shower. The rooms were not very sound proof because i could hear people banging on the walls all night, literally. OH AND the stupid smoke detector was beeping every few minutes the entire night because they apparently cant be bothered to check the batteries. It was convenient to be so close to the airport but thats really the only good thing i have to say about the place.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Joshua

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pretty dingy and stinky. Sure was glad to only have to stay a few hours.
Séjour de 1 nuit en mars 2024

8/10 Bien

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dos cosas reserve una recamara con cama King Size y la cama nada que ver con lo que reserve y también se supone que teníamos desayuno incluido y tampoco no había desayuno. Pero aparte de esos inconvenientes me pareció bien.
Séjour de 1 nuit en mars 2024
Réponse de SAM le 5 avr. 2024
Thank you for your response.

4/10 Médiocre

Natasha

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was a hole in the wall, there was dirt and a brown splashed substance all over some of the walls. The floors were not clean and there were leftover smashed bug bits on the wall and a broken plug cover with wires outside of the wall.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Matthew

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don’t know why this place is rated high on Expedia. It’s not a safe place to be. A tenant tried to sell me meth while I was unloading my car. Sketchy people in parking lot, tv and heat don’t work. This place should be condemned. Expedia has to take responsibility for promoting this place. Someone is going to get killed

10/10 Excellent

Brittney

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de SAM le 5 avr. 2024
Thank you for your response.

2/10 Horrible

Trevor

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room smelled like it was just painted, and had dust all over the room. No Tv remote, puke all over the parking lot. Bed frame had spill marks all over it. Was pretty disgusting.
Séjour de 1 nuit en mars 2024

2/10 Horrible

José

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

2/10 Horrible

Alfonso, carolina

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No the best option
Séjour de 4 nuits en février 2024

10/10 Excellent

Angellina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Maylasia

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Maylasia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
To my front office friends :)
Its always great rverytime i stay here. The office staff are so nice to me. They work with me if i ask them to. Overall its a nice hotel. Its an old building its gonna have its flaws and thats ok because it shows character and history
Séjour de 1 nuit en janvier 2024

8/10 Bien

Quindarius

Les points forts : Personnel et service et confort de la chambre
Not bad
Not bad as the reviews but could be better very good check in service the guys are awesome!
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Alexandria

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was girls hanging from the rail when I pulled up. Checked in the guy was nice. Went to my room there was no lightbulbs in the the lights, bathroom had a nasty smell and the comforter had a cigarette hole in it. The nastiest part of it the sheets had stains on it. I couldn’t find the remote to the tv either! Not a clean place at all!!! We left and stayed at another hotel!
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Franklin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Let’s see, when I checked in a man with a gun in his waistband was standing behind me. When I confronted him of it he said I’m sorry i didn’t know it was showing. Wow. There was feces in the stairwells, exposed live wires in the bathroom, and cigarette burns in my blanket. The pool was drained. The parking lot was covered in hazardous waste/stains. Extreme public safety concern at this place.
Séjour de 8 nuits en octobre 2023

8/10 Bien

Jen

Les points forts : Personnel et service
Les points faibles : Équipements
They were friendly but it’s just your average hotel
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Tosca

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mold
Mold. Everywhere. Bugs in the room, could see shoe tread marks, disgusting
Séjour de 2 nuits en octobre 2023

2/10 Horrible

RAVI TEJA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty rooms worst maintenance no pool no breakfast. Worst staff and services.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Kerine

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I didn't not stay as i was a single female traveling and miss my connection flight. The uber that took me there ask how i heard about this place, i told him Expedia. He told me the area was not safe and as i drove up i saw why he said so, the front desk agent spoke to u from a cage. I told him to cancel the room as i felt scared. They wont give me back my money for a room a book for less than 30 minutes. The driver took.me right back to the airport and told.me to try a safer hotel close by.he told me he couldn't not leave me because he know it's very dangerous in that area.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Derek

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Terrible place. Do not stay here. The rooms were filthy and the place is unsafe
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Amy

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was run down all around, smelled terrible, spiderwebs everywhere, floors were filthy (my socks were black after walking around for a few minutes. Shower head was basic. The bed however was surprisingly comfortable and there was a mini fridge and a microwave. If you're not big on esthetics, its definitely a place to crash for the night.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Charles, Shellsburg

Les points faibles : Infrastructures et conditions de l’hébergement
This place is a dump. Had to switch rooms due to deadbolt slot being stuffed with paper stopping deadbolt from closing fully. Woke up to tapping on the door from sketchy guy with picture of girl on his cell phone. Area littered with deadbeats.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

angel

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dont stay here!!
The hotel was horrible. The check-in was from behind a metal screen. Our room was filthy and our TV didnt work. Ill never stay here again
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Linda

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Rony

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El peor lugar para quedarse en Nashville, barato pero feo
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Diana

It was disgusting. I had to to kill several roaches. Behind my bed there was condom wrappers and beer cans, and the staff is incredibly rude and yells at you in another language.
Séjour de 2 nuits en août 2023

4/10 Médiocre

Alysia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bait & Switch
Stayed one night. Booked it from Hotels.com, placed looked nice and included breakfast with the price. Place isn’t like photos. Guy at window who checked us in was nice but when I asked where and what time breakfast was he said there's no breakfast. I said my reservation included it, he said sorry no breakfast. Gave me 1 room key for 2 ppl instead of 2. Room was dirty and tore up, nothing like photos when booked. Blanket had blood or some red stain on it, found a hair in bed when pulled sheets back. While loading car to check out police were there for some reason in the main office.
Séjour de 1 nuit en août 2023

2/10 Horrible

Caleb

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Albert

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Disappointed
Room was not very presentable. Walls and ceiling looks like it is being repaired or needs repairs. Faucet was not wiped clean. Some decor was modern and nice, but doesn’t compensate for the flaws. Not worth the price, will not be back.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Jillian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023