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Avis sur Rodeway Inn & Suites Smyrna

2.5 out of 5
Rodeway Inn & Suites Smyrna
1300 Plaza Dr, Smyrna, TN

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 51 avis sur 453." "
Note des voyageurs de 8 (Bien), d’après 81 avis sur 453." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 453." "
Note des voyageurs de 4 (Médiocre), d’après 85 avis sur 453." "
Note des voyageurs de 2 (Horrible), d’après 144 avis sur 453." "

5,2/10

Propreté

6,2/10

Personnel et service

4,0/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

3,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Eric

Séjour de 1 nuit en juillet 2023

2/10 Horrible

ERFAN

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don’t stay here if you have other options
Séjour de 1 nuit en mai 2024

10/10 Excellent

Antonio

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy sucio
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Brenda

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No one at desk upon arrival. Waited several minutes.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Aaron

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was poorly maintained and dirty. It had roaches!!! The other guests was loud and fighting around 2-3am in the morning. The sheets had burn holes in them from cigarettes although it was a nonsmoking room.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Jacqueline, Wesley Chapel

Séjour de 1 nuit en mars 2024

2/10 Horrible

Renee

Voyage en famille avec de jeunes enfants, Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was wrong to begin with. We booked queen beds and got full beds. The tolite didnt work and the room was dirty.. they moved us to a second room and it was worse.. it had little worms crawling on the bed.. so we left and went somewhere else..
Séjour de 1 nuit en mars 2024

2/10 Horrible

Edwin, Nashville

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me hospede por 5 horas me cobraron $175 dolares cuando yo ya tenia reserva y fuera de eso me cobraron dos veces el valor de la reserva que era de $74.83. Tres dias volvi hacer reclamo y todo lo que me dijieron es que no conocian las transacciones luego de yo mostrar los cobros de mi banco en linea En conclusión son unos ladrones h.p
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Billy

Les points faibles : Propreté et équipements
Had to plug several items in so that they would work. Refrigerator didn’t keep waters and leftover pizza cold and didn’t refreeze my ice packs, they actually became totally unfrozen in the fridge, plus had to throw pizza away. While I was eating my pizza on my bed. A cockroach climb on the bedding, going towards my pizza, killed it, a few minutes later, a cockroach was high on the wall above the tv, killed it. Also not enough bedding. By far the worst hotel stay that I have ever had. A few other minor things, but I’m tired of writing now.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

candy

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The bathroom smelled like urine! i asked for nonsmoking and the room smelled like cigarettes the sheets had a strong smell as well. I was very shocked that the rooms were infested with roaches! location is great, customer service is good... They need to invest in cleaning the rooms better and get rid of the roaches!
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Jerry

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Numerou roaches crawling on walls and furniture
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Cedric

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No good
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Clara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room is not clean. The heating was non existent. The bathroom was shabby. If it hidden been so late in the day and we were very tired, we would have found another motel.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

tarshina

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not clean to many roaches to even sleep
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Edwin, Nashville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bueno
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Edward

Séjour de 3 nuits en août 2023

2/10 Horrible

Bobby

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible
Séjour de 1 nuit en août 2023

10/10 Excellent

Natasha

Séjour de 2 nuits en juillet 2023

2/10 Horrible

Cory

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Couch was stained, belongs in landfill. Shower handle fell off. Bed was terrible
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Michael

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sleep in your car instead
Where do I start. The moment I drove onto the parking lot I didn't feel very safe. This is the kind of place you go to drop off a ransom. When I initially checked in, they took almost 20 minutes trying to figure out how to check me in. And they gave me an OCCUPIED ROOM at first. Backpacks, messed up bed, etc. How do you mess that up? The second room I got was not good. Urine stains in the bath tub, whoever was in there last didn't flush the toilet and neither did cleaning staff. Floors were sticky. God knows what was in the bed. Some kind of dust all over the floor. TV didn't even work. I just left and booked a different hotel. Also they have a strict no refund policy and hotels.com did not help me out despite being a longtime customer. So I had to eat the cost. If you must stay here, leave your valuables at home. They'll probably give a key to your room to someone else.
Séjour de 2 nuits en juin 2023

2/10 Horrible

inpone

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023

2/10 Horrible

antoinette

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would never stay again. Staff not around , towels filthy and one room only had one hand towel. Showers had mold, floors and furniture dirty /stained . Loud and lots of people hanging out drinking at night during the week. Feel I should get a refund but staff not around to even talk with about anything
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Pat

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en mai 2023

2/10 Horrible

eleddys

Séjour de 1 nuit en mars 2023

4/10 Médiocre

Rene

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Spring vacation
It was ok. However the property had no hot water. So when we were going to take showers we couldn't. When we checked on they should have told us.. they only said something when i asked why no hot water?
Séjour de 1 nuit en avril 2023

10/10 Excellent

Luis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente
Séjour de 4 nuits en mars 2023

8/10 Bien

Gina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It wasn’t the Hilton but there was nothing wrong with the room at all.
Séjour de 4 nuits en mars 2023

2/10 Horrible

Michael, Stanville

There was nobody at the front desk when I got there, and I waited about 30 minutes, but no one showed up. I just left and found another hotel.
Séjour de 2 nuits en novembre 2022

2/10 Horrible

Jonathan

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This isn’t a safe place to stay. If I had my family with me, there is no way I’d stay there. This is the type of hotel you go to cheat on your spouse or to overdose. The room was extremely dirty. Do t stay here unless this is the place you were instructed to drop ransom money.

6/10 Satisfaisant

linda

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Douglas

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022

2/10 Horrible

Jennifer

Voyage en famille
🚨Dont stay here🚨
Séjour de 1 nuit en août 2022

4/10 Médiocre

Robyn

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
I didn’t expect the ritz but this place was bad
The power went out on one side of the room. We had to change rooms and the TV didn’t work in the second room. People outside screaming and fighting and calling the cops in the middle night till about 4am. After walking barefoot in the room my feet were black. The staff wasn’t available for me to check out and when I tried to call them I’ve gotten no answer.
Séjour de 4 nuits en juillet 2022

2/10 Horrible

Jevoris

Voyage en famille
Les points faibles : Propreté et personnel et service
There was a dog constantly baking every time somebody went past the dog owner's room. Needless to say me and my family got no sleep because there was always someone walking past the room. Everybody paid to stay there and everybody should be able to be given respect after paying their hard earned money to stay there.
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Juan

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo estubo terrible
Séjour de 1 nuit en juillet 2022

4/10 Médiocre

Lisa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible Bed with bad lighting
Terrible Bed This place was horrible, only 2 lights in the room and they were on the wall, I killed 2 roaches running across the floor, no hot water in shower, did u get that, NO HOT WATER, plus the tub leaked, and we heard it all night, and don't 4get the king sz bed was HORRIBLE, ABSOLUTELY HORRIBLE, TERRIBLY LUMPY, as could be, would not recommend it, nor will we ever stay there again
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Never again
Séjour de 4 nuits en juin 2022

8/10 Bien

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022

10/10 Excellent

chris

It was good
Séjour de 4 nuits en juin 2022

4/10 Médiocre

Paul

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et équipements
Lights in room not all working no TV no coffee maker no iron . Shower curtain did nothing to keep water in shower area was made of thin cloth. Toilet coming of floor and definitely not properly assembled. No toilet paper and lack of towels. Notified manager but he was too busy admiring the new paint job and exterior upgrades. Over all just a place to sleep and that's about it
Séjour de 2 nuits en juin 2022

4/10 Médiocre

Edward

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would Not recommend stay at this place. Don’t waste your money. The room smelled like cigarettes, roaches. To be honest I’m not sure how that place is still open. I had Electrical wires exposed, every time i turned on a light a popping sound could be heard. The only reason i stay the whole trip was because i purchased everything in a bundle and Expedia would not refund the hotel cost. Rodeway inn and suites in Smyrna should have a inspection done immediately.
Séjour de 4 nuits en mai 2022

2/10 Horrible

susan

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Seemed like a decent price at the time. Sheets dirty/ stained even after I asked them to be changed the second day. Broken door lock. Cracked sink and loose/missing grout around sink. Old soap in dirty bathtub. Floor filthy. Mattress too bouncy. Missing iron. No Kleenex. People at office nice enough. They even lent us an ironing board. Would never come here again though.
Séjour de 2 nuits en avril 2022

2/10 Horrible

Brandy

Séjour de 1 nuit en mars 2022

2/10 Horrible

Scott

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not good place to stay
Everything was old. The room smelled very bad. The blankets were not very clean. The water was off on the toilet and the tank would not fill after turning on. Float would stick and not fill. Did have hot water for shower. Way over priced for quality of room. Should avoid if you have other options.
Séjour de 1 nuit en mars 2022

2/10 Horrible

Tom

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Your car is a better choice hotel
When checking in was told no room available even with the guaranteed reservation. Clerk finally got mgr on the phone and said he could give us a single king vs 2 queens but it was really still under renovation. Tired from driving all day i agreed. If it was anyone other than me and my adult son i would have turned around and slept in my car. First off I pulled the curtain shut and it looked like blood all over it, like the result from a suicide. Gross but I needed sleep. Couldn't figure out the tv. Slept on top of the covers for fear of what might be under. Furnishing were dilapidated and worn to the point of no finish. The shower, while having the pressure of a fire hose, appeared stained from previous mold. Sorry, but $120 for a few hours of crappy experience was really highway robbery.
Séjour de 1 nuit en mars 2022

6/10 Satisfaisant

Rodrigo

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mars 2022

2/10 Horrible

Emma

Séjour de 7 nuits en février 2022

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Gross hotel
Nastiness place I've ever stayed at
Séjour de 1 nuit en janvier 2022

2/10 Horrible

Yomeko

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Customer service was horrible and the room wasn't clean
Séjour de 1 nuit en décembre 2021