Façade de l’hébergement - soirée/nuit

Avis sur Comfort Inn Downtown Nashville - Music City Center

3 out of 5

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 114 avis sur 237." "
Note des voyageurs de 8 (Bien), d’après 61 avis sur 237." "
Note des voyageurs de 6 (Satisfaisant), d’après 32 avis sur 237." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 237." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 237." "

8,0/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean Louis

Hôtel à 20 mns à pied des festivités de Nashville. Bon accueil.
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations le 7 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Faboulous
Séjour de 4 nuits en mars 2024
Réponse de Guest Relation Management le 9 avr. 2024
Hi Carl,Thank you for sharing your feedback about your recent stay with us! We're thrilled to hear that you had a fabulous experience during your time at our hotel. Ensuring that our guests have a wonderful and memorable stay is our top priority, and we're delighted that we met your expectations. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

10/10 Excellent

Joanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very attentative.
Séjour de 2 nuits en mai 2024

8/10 Bien

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient Easy Walking to The Gulch. Music Row and Downtown. Nice outdoor swimming pool and loved made to order omelets for breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 27 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 Bien

Jamie

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mai 2024

10/10 Excellent

Nicolas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel's location is unbeatable for exploring Nashville. Situated downtown, it's just a stone's throw away from some of the city's top attractions, restaurants, and nightlife. Whether I was strolling along Broadway or taking in a show at the nearby music venues, I appreciated the convenience of being in the heart of it all. In addition to the excellent accommodations and prime location, I was impressed by the exceptional service provided by the staff. From offering recommendations for local dining to ensuring all of my needs were met, they went above and beyond to make my stay memorable.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 26 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thanks for the outstanding rating, we’re delighted your time at Comfort inn Downtown Nashville was so amazing! We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Jacob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
"My stay at Comfort Inn Downtown Music City Center was nothing short of exceptional. From the moment I stepped through the doors, I felt warmly welcomed by the attentive staff. The check-in process was smooth and efficient, setting the tone for a delightful stay. The room was immaculately clean and thoughtfully appointed, providing all the comforts of home and then some. The plush bedding ensured a restful night's sleep, and the spacious layout allowed for both relaxation and productivity.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 26 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thanks for the outstanding rating, we’re delighted your time at Comfort inn Downtown Nashville was so amazing! We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Jessie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations le 26 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thanks for the outstanding rating, we’re delighted your time at Comfort inn Downtown Nashville was so amazing! We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Ross

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located in the heart of downtown Nashville, this hotel puts the city's most iconic attractions within easy reach. From the legendary honky-tonks of Broadway to the historic landmarks of Music Row, the best of Nashville is just steps away. After a day of sightseeing or meetings, return to the hotel and unwind with a dip in the outdoor pool or a workout in the fitness center.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 26 mai 2024
Hello Ross,We're delighted to hear that you enjoyed our convenient location in downtown Nashville, providing easy access to the city's iconic attractions. It's great to know you were able to relax and unwind with a dip in the outdoor pool or a workout in our fitness center after a busy day. Your feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment you step into the lobby, adorned with contemporary decor and warm hues, you're greeted by the unmistakable hospitality of the South. The staff, with their genuine smiles and attentive demeanor, make you feel instantly at home, ready to assist with any request or inquiry. The rooms, meticulously designed with comfort and convenience in mind, provide a haven of tranquility amidst the city's vibrant energy. Sink into plush bedding and feel the day's fatigue melt away as you indulge in a restful night's sleep. Modern amenities such as flat-screen TVs, complimentary Wi-Fi, and ergonomic workspaces ensure that every need is met, whether you're here for business or leisure.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 26 mai 2024
Hello Jose,We're thrilled to hear that you appreciated our Southern hospitality and found our contemporary decor welcoming. It's delightful to know that our staff's genuine smiles and attentive service enhanced your stay. We're pleased that you enjoyed the comfort and convenience of your room, along with the modern amenities provided. Your restful night's sleep and tranquil experience are a testament to our commitment to guest satisfaction.

10/10 Excellent

Molly

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice people and very helpful!
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 25 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thanks for the outstanding rating, we’re delighted your time at Comfort inn Downtown Nashville was so amazing! We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Tanisha

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My overall stay was great. Downtown was a stroll away only 20-30 min walk. The breakfast was great and the parking was only $17. The tub could have been cleaner but overall I’m a happy camper!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Tanisha,We are delighted to hear that you had a great stay at our hotel and enjoyed our convenient location close to downtown. Thank you for appreciating our delicious breakfast and the affordable parking option. Your feedback about the cleanliness of the tub is duly noted, and we will share it with our team for improvement. We look forward to welcoming you back on your next visit.

6/10 Satisfaisant

Mary Ann

Voyage en famille, Voyage en couple
We thought that was ridiculous that we had to pay for parking when we just parked right in front of our room. It was older and run down. Asked for a bath tub and there was not stopper
Séjour de 2 nuits en mai 2024
Réponse de Manager le 25 mai 2024
Hello Mary Ann,We regret to hear about your parking concerns and room experience. Guest feedback is valuable for our improvements. Should you have any further comments or need to discuss your stay, please contact our management team directly. Thank you for bringing these matters to our attention.

10/10 Excellent

Tom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The furniture in our room was not only stylish but also incredibly comfortable. After a long day exploring Nashville, sinking into the plush bedding was a dream come true. The room's design was thoughtfully laid out, providing ample space for relaxation while incorporating modern amenities seamlessly. One of the highlights of our stay was the exceptional service we received from the front desk staff. Friendly, attentive, and always ready to assist, they went above and beyond to ensure our comfort and satisfaction. Whether it was recommending local attractions or arranging transportation, their professionalism and genuine care made us feel valued as guests.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 24 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thanks for the outstanding rating, we’re delighted your time at Comfort inn Downtown Nashville was so amazing! We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nestled in the vibrant heart of Music City, Comfort Inn Downtown Music City Center is a true gem. From the moment we stepped into the lobby, we were greeted with warmth and hospitality that set the tone for an unforgettable stay. Cleanliness is paramount for us, and Comfort Inn Downtown exceeded our expectations. From the lobby to our room, everything sparkled with freshness. The attention to detail in maintaining cleanliness throughout the property truly stood out. The housekeeping staff deserves special commendation for their dedication to keeping every corner spotless.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 24 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thanks for the outstanding rating, we’re delighted your time at Comfort inn Downtown Nashville was so amazing! We look forward to hosting you again soon so we can share another fantastic experience with you.

4/10 Médiocre

Yarenis

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Yarenis,We're sorry to hear that you didn't have the experience we strive to provide. Please feel free to reach out to us with any specifics about your stay so we can address them accordingly.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Patricia,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

jonathan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms at Comfort Inn Downtown Music City Center are spacious, tastefully decorated, and equipped with all the amenities one could need for a comfortable stay. The bed was plush and inviting, ensuring a restful night's sleep after a day of exploring the vibrant city of Nashville. I particularly appreciated the thoughtful touches such as the coffee maker, microwave, and refrigerator, which added to the convenience of my stay. However, what truly sets this hotel apart is the exceptional service provided by the front desk staff. From the moment I checked in, I was greeted with warmth and hospitality. The staff members were attentive, knowledgeable, and always willing to go above and beyond to ensure that my needs were met. Whether it was providing recommendations for local attractions or assisting with any inquiries I had, they were consistently friendly and accommodating.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 24 mai 2024
Hi Jonathan,Thank you very much for your detailed and glowing review of your recent stay at Comfort Inn Downtown Nashville. We are delighted to hear that you found our rooms spacious, tastefully decorated, and well-equipped with all the amenities you needed for a comfortable stay. It's wonderful to know that you had a restful night's sleep on our plush bed after exploring the vibrant city of Nashville. We're thrilled that you appreciated the thoughtful touches in your room, such as the coffee maker, microwave, and refrigerator, which added to the convenience of your stay. Providing these amenities is important to us, and we're glad they enhanced your experience. Most importantly, we're truly honored by your kind words about our front desk staff. Ensuring exceptional service and hospitality is our top priority, and we're thrilled that our team members were able to make such a positive impact on your stay. We will be sure to pass along your compliments to them. It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable stay in the future.

10/10 Excellent

jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property itself is immaculately maintained, with clean and spacious rooms that offer all the comforts of home. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring the city. Additionally, the room amenities were top-notch, including a coffee maker, microwave, and refrigerator, which added to the convenience of my stay. One of the highlights of my experience was the exceptional service provided by the front desk staff. They were friendly, professional, and always willing to go above and beyond to ensure that my needs were met. Whether I had questions about local attractions or needed assistance with arranging transportation, they were more than happy to help, making me feel valued as a guest.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 24 mai 2024
Hi Jennifer,Thank you so much for taking the time to share your detailed feedback about your recent stay at Comfort Inn Downtown Nashville. We are absolutely thrilled to hear that you had such a wonderful experience at our property. It's fantastic to know that you found our hotel to be immaculately maintained and that you enjoyed our clean and spacious rooms, along with the comforts of home. We're delighted that you had a restful night's sleep on our comfortable bed and that our room amenities, including the coffee maker, microwave, and refrigerator, added to the convenience of your stay. Furthermore, we're overjoyed to hear that our front desk staff provided exceptional service throughout your visit. Ensuring that our guests feel valued and well taken care of is our top priority, and it's truly rewarding to hear when we succeed in achieving that goal. It was a pleasure having you as our guest, and we can't wait to welcome you back for another fantastic stay in the future.

10/10 Excellent

Paul J

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place. Stay here each time I’m in Nashville. Walking distance to Broadway Honkeytonk way. Great breakfast too, eggs made to order.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 24 mai 2024
Hi Paul,Thank you for your loyalty and for choosing to stay at Comfort Inn Downtown Nashville. We are thrilled to hear that you love our hotel and that our convenient location within walking distance to Broadway adds to your enjoyment of the city. We're also delighted that you enjoy our breakfast offerings, especially the eggs made to order. Providing a delicious and satisfying breakfast experience is important to us, and we're glad we could meet your expectations. Your continued support means the world to us, and we look forward to welcoming you back for many more memorable stays in the future.

10/10 Excellent

amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve stayed at this hotel twice this year already!! It is a GREAT location from everything! This last trip I got to use the pool which was amazing! I highly recommend this place and will stay there again in the future. I would say the only downside is it could use updates, but that would drive the price up which is currently quite reasonable
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 23 mai 2024
Hi Amy,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville. We're thrilled to hear that you enjoyed our hotel's great location and had a fantastic experience using the pool during your last trip. Your recommendation means a lot to us, and we truly appreciate your loyalty. We understand your feedback regarding the need for updates, and we'll certainly take it into consideration as we continue to improve our property. We can't wait to welcome you back for another amazing stay in the future!

8/10 Bien

D.

Les points forts : Personnel et service
although the grounds are dated. everything worked and was clean. i can’t complain.
Séjour de 2 nuits en mai 2024
Réponse de Guest Relation Management le 23 mai 2024
Hi D.,Thank you for your feedback! We're glad to hear that despite the dated grounds, everything in the hotel worked well and was clean. Providing a functional and clean environment for our guests is a top priority, and we're pleased that we met your expectations in this regard. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very accommodating
Séjour de 2 nuits en mai 2024
Réponse de Guest Relation Management le 23 mai 2024
Hi John,Thank you for your kind words! We're delighted to hear that you found our team accommodating during your stay. Ensuring that our guests feel welcome and well taken care of is a priority for us, and we're thrilled that we could meet your needs. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 Bien

Kosh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The only drawbacks are that it is a little tired and needs a facelift. Our room was quite cluttered hand cramped with unneeded furniture.
Séjour de 4 nuits en mai 2024
Réponse de Guest Relation Management le 22 mai 2024
Hi Kosh,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville. We're glad to hear that overall, you had a positive experience during your stay. We appreciate your input regarding the need for a facelift and will take this into consideration as we continually strive to improve our accommodations. Your comfort and satisfaction are important to us, and we will review the room layout to ensure that it is optimized for our guests' convenience. We value your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future.

4/10 Médiocre

Kathleen

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room was terrible, dirty furniture damaged as well as room. Ceiling had holes in bathroom, cracks all over. Door did not close completely, overall dirty everywhere. Not at all even close to pictures on line. Pool/ patio area was ok but that was it.
Séjour de 2 nuits en mai 2024
Réponse de Guest Relation Management le 22 mai 2024
Hi Kathleen,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Lynn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’m a very picky person, especially when it comes to cleanliness. This property was amazing at how clean it was. The breakfast and the area for the breakfast was spotless. I felt very comfortable there. It’s just a few blocks off of Broadway very easy to walk and you could a great deal of savings in price. I would highly recommend this hotel.
Séjour de 4 nuits en mai 2024
Réponse de Guest Relation Management le 22 mai 2024
Hi Lynn,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our property to be exceptionally clean and that you felt comfortable during your stay. Providing a spotless environment for our guests is a top priority, and we're glad we could meet your expectations in this regard. It's wonderful to know that you enjoyed our breakfast offerings and found the breakfast area to be spotless as well. We appreciate your kind words and are delighted that you found our location convenient for exploring Broadway. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we look forward to welcoming you back for another enjoyable stay in the future!

4/10 Médiocre

Sandra

Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The deodorizer they use to clean the rooms was horrible, we had a headache within five minutes of entering room. The staff did give us new room which had less odor but it was next to breakfast entrance and every time someone opened the door it slammed and woke us.
Séjour de 2 nuits en mai 2024
Réponse de Guest Relation Management le 22 mai 2024
Hi Sandra,Your comfort and well-being are of the utmost importance to us, and it's disappointing to learn that we fell short in providing you with a pleasant stay. We will address the issue with the deodorizer to ensure that it does not cause similar problems for future guests. Additionally, we will look into ways to mitigate the noise disturbance caused by the breakfast entrance to ensure a more restful environment for our guests. We hope to have the opportunity to regain your trust and provide you with a significantly improved experience in the future.

2/10 Horrible

Chuan

Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 22 mai 2024
Hi Chuan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 Horrible

Danilo

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
they have to do something about those bugs, a million of them are attacking people
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 21 mai 2024
Hi Danilo,Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we take reports of pests very seriously. Our team will immediately investigate and take appropriate measures to address this issue to prevent any further occurrences. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was outstanding. The customer service was above and beyond. The rooms where very comfortable.
Séjour de 3 nuits en mai 2024
Réponse de Guest Relation Management le 21 mai 2024
Hi Jose,We're delighted to hear that you enjoyed your experience at Comfort Inn Downtown Nashville! Providing outstanding breakfast options, exceptional customer service, and comfortable rooms are top priorities for us, and we're thrilled that we exceeded your expectations in these areas. Your satisfaction is our ultimate goal, and we're pleased to have had the opportunity to make your stay memorable. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future!

8/10 Bien

Tammy

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Guest Relation Management le 22 mai 2024
Hi Tammy,Thank you for taking the time to rate your stay at Comfort Inn Downtown Nashville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

6/10 Satisfaisant

Karen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Guest Relation Management le 21 mai 2024
Hi Karen,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 Bien

Judy Cadmus

It was close to places to eat and bars. Away from downtown.
Séjour de 4 nuits en mai 2024
Réponse de Guest Relations le 19 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Stephanie M

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it will be back :)
Séjour de 2 nuits en mai 2024
Réponse de Guest Relation Management le 17 mai 2024
Hi Stephanie,Thank you for your delightful feedback! We're thrilled to hear that you loved your stay with us and plan to return. Providing a wonderful experience for our guests is our top priority, and we're so pleased that we succeeded in making your stay enjoyable. Thank you for choosing Comfort Inn Downtown Nashville, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Lindsay

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved having a pool, the massage chairs in the lobby were great. And the snack market where we could get late night snacks was a great feature
Séjour de 5 nuits en mai 2024
Réponse de Guest Relation Management le 17 mai 2024
Hi Lindsay,Thank you for sharing your wonderful feedback! We're delighted to hear that you enjoyed our pool, the massage chairs in the lobby, and the convenience of our snack market for late-night snacks. We strive to provide amenities that enhance our guests' experience, and it's fantastic to know that these features added to the enjoyment of your stay. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 Bien

James

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
fine
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 17 mai 2024
Hi James,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Bien

Lindy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Relation Management le 16 mai 2024
Hi Lindy,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Beth

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The beds were very comfortable and the room was clean
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 15 mai 2024
Hi Beth,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found the beds to be very comfortable and the room clean. Ensuring our guests' comfort and satisfaction is our priority, and we're pleased that you had a positive experience with the accommodations. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

4/10 Médiocre

James

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Add 16 dollars and change for parking! Never stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 14 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to parking fees, being charged. Parking fee is mentioned on website. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations le 14 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

10/10 Excellent

jeremey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel close to downtown Nashville.
Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 14 mai 2024
Hi Jeremey,Thank you for your kind words! We're thrilled to hear that you found our hotel to be excellent and appreciated our convenient location close to downtown Nashville. Your satisfaction is our priority, and we're glad we could provide you with a pleasant experience. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reasonable price at a good location
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 14 mai 2024
Hi Thomas,Thank you for your feedback! We're pleased to hear that you found our hotel to offer a reasonable price and a good location. Providing value and convenience for our guests is important to us, and we're glad that we met your expectations in this regard. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

10/10 Excellent

Melissa

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Parking is available, but costs an additional fee that I was unaware of prior to arriving.
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 15 mai 2024
Hi Melissa,Thank you for providing feedback about your recent stay with us. We're glad to hear that you found parking available at our hotel. We understand the importance of transparency regarding pricing, and we regret any misunderstanding in this regard. We will review our communication processes to ensure that all guests are informed of any additional fees prior to their arrival. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 Médiocre

COLIN

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No a nine place. Kind of a sketchy area poorly lit. Elevator is not working, only has two floors
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 13 mai 2024
Hi Colin,Thank you for your feedback regarding your recent stay at our hotel. Your safety and comfort are our top priorities, and we take your comments seriously. We will address the lighting around the property to ensure it is sufficient for our guests' peace of mind. Additionally, we are actively working to resolve the elevator issue to minimize any disruptions during our guests' stays. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Satisfaisant

Nancy

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The elevator was out of order… never got it working by the time we left. The furnitures in the room is outdated and too dim.
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations le 13 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to lift out of order. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Satisfaisant

Aaron

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Once we got our stuff in the room we turned on the desk lamp it sparked it had multiple exposed wires, one of the beds had multiple broken spring boards, and one of the drawers handle was very loose to the point we had to open it from the sides in fear the handle would break, breakfast drinks tasted old close to expiration, the only good thing was the staff was quick to getting a new lamp for the desk, go to Hampton inn or any other hotel for a little more this hotel aint worth the money
Séjour de 2 nuits en mai 2024
Réponse de Manager le 13 mai 2024
Hello Aaron, We appreciate you sharing your recent experience with us. We regret to hear about the issues you encountered during your stay. Your feedback will be shared with our team to ensure that we continue to improve our services. Our staff is dedicated to addressing any concerns promptly. We hope you consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

Parker blair

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is within walking distance to broadway, Ubers are cheap if you don’t want to walk, also can rent scooters to ride back and forth great location
Séjour de 5 nuits en mai 2024
Réponse de Guest Relations le 10 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 Bien

Annie

Voyage en groupe
Les points forts : Équipements
Great location, a bit dated but friendly staff
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations le 10 mai 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent location
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 10 mai 2024
Hi Michael,Thank you for your feedback about your recent stay at Comfort Inn Downtown Nashville. We're glad to hear that you found our location to be decent and suitable for your needs during your visit. We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.

4/10 Médiocre

Ann

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 10 mai 2024
Hi Ann,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.