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Avis sur Baymont by Wyndham Gallatin

2.5 out of 5
Baymont by Wyndham Gallatin
354 Sumner Hall Dr, Gallatin, TN

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 166 avis sur 592." "
Note des voyageurs de 8 (Bien), d’après 193 avis sur 592." "
Note des voyageurs de 6 (Satisfaisant), d’après 133 avis sur 592." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 592." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 592." "

7,6/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

2/10 Horrible

Daniel, Saint-Elzéar

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Réception guy was very unfriendly
Séjour de 1 nuit en mars 2024

10/10 Excellent

Erol

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon hôtel avec qualité prix très intéressant. Seul le petit déjeuner était tout les jours identiques pendant 3 semaines, ils auraient puent varier un peu sinon très bon.
Séjour de 18 nuits en juin 2023

6/10 Satisfaisant

Mm

8/10 Bien

Kiersten

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
This property was clean and quiet. Decent accommodations. Nice for a quick stay.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable & clean but an older building. Staff I talked with were polite.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Mike

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The property is fine. It’s Expedia that doesn’t speak English.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jade

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty clean and great affordable stay. Spacious and big beds
Séjour de 3 nuits en avril 2024

8/10 Bien

Ann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was able to stay on the lower level
Séjour de 2 nuits en avril 2024

10/10 Excellent

Brooke

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The beds were very comfortable!!
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Gordon

Voyage en famille, Voyage d’affaires
Dresser drawers broken. Bed incredibly uncomfortable. Just rundown and tacky
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Randa

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
This property was ok, just a place to sleep for us
Séjour de 1 nuit en mars 2024

10/10 Excellent

Lorenzo

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy goin
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Chad

Voyage en couple
Les points faibles : Personnel et service et équipements
Stay a few days and was going to extend our stay another day. I spoke with the front desk and they said if we book another day online it’s a $20 early check in fee which didn’t make sense since we had been there wanted me to come do it thru them. Discussed it with my girl friend we had a $50 voucher on our Expedia rewards and even after covering the $20 fee it still made a better financial decision to do it on line and just pay the early check in fee so booked the room another night $104 couldn’t pay the $20 fee on Expedia so went to the front desk my girl had the $20 and she asked him to just clarify exactly why there’s this fee. And he had a melt down thankfully he directed it all at me even though I hadn’t said one word, and not her because how he acted would have been a problem! I asked him what I had done and he said he wasn’t obligated to honor the reservation or refund the money. I really didn’t know what to say except we just come down here to give you that 20 that’s all what is this and he told us to leave or he ways calling the cops I had a DNR do not rent!????? Now explain to me if I had a DNF for who knows what cause I sure have no idea I’ve never been kicked out, caused a scene, been arrested or anything not only from this hotel but from any hotel ever. If I supposedly had this DNR why were you renting to me in first place. We have like few min to pack up everything in our room or he was gonna have us arrested trespassing. He refused to refund our money!

2/10 Horrible

Chad

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024

8/10 Bien

Sherrie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Only issues I had was not being able to park in front of my room. And house keeping knocking and opening my room.door at 10am when checkout isnt until 11. I was still asleep in my bed.. no one should be opening my door till they know Im checked out. Period.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Daniel

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Mary

Voyage en couple
Very basic. No frills. Thin towels & mismatched. Tiny bath/face soap. Leak in bathroom ceiling. Breakfast was continental. No hot foods. Not the 7.2 rating given on Expedia or Bookings.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Frederick

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The hotel is older, but in good shape. Rooms are larger than most hotels. But, supplies are in short supply; they give you a sliver of soap, you have to ask for replacement toilet paper. If you are not ready to have your room cleaned with their first pass, they do not return. Location is close to shopping and restaurants . But, we could hear trains running all night. Felt like new ownership that hadn’t got a handle on how to run the business. People were very nice.
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay will plan to stay here again when I am visiting my daughter again.
Séjour de 4 nuits en novembre 2023

6/10 Satisfaisant

Heather

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We were told breakfast is served from 5am-9am and Sunday there was nothing beside juice and coffee. We kept our Do NOT Disturb on door and even told housekeeping that was outside we didn’t want anyone in the room. We came back later that night only to find out someone was in our room.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Avis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Alese

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Amanda

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Disappointed
The front desk was rude at check in and check out (two different people). Refused a late check out even with a fee. Called an hour and a half before check out to remind us of check out time.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Monte

Les points forts : Propreté
Very marginal.
Séjour de 2 nuits en août 2023

8/10 Bien

Ann

Séjour de 2 nuits en août 2023

8/10 Bien

Armonde

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Michael

Les points faibles : Infrastructures et conditions de l’hébergement
Unique in that there were a total of 4 units occupied out of about 150 in the entire place on a Friday night. Curious. Unique also was the fact that there was absolutely no staff in or around the office till about 15-20 minutes after I arrived. The lone lady had had to go out to get a take away meal. She seemed to be the only staff person there and was there overnight. A morning wake up call that I requested for 7:45 was never made. The 'free breakfast' was minimal and poor overall. Certainly not what I was expecting for this place. MSP
Séjour de 1 nuit en août 2023

8/10 Bien

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
That’s were comfortable room was clean it was easy convenient close to dining front desk was helpful and I would stay there again
Séjour de 1 nuit en août 2023

10/10 Excellent

Mary

Voyage en couple
Les points forts : Équipements
Our room was clean and staff were friendly.
Séjour de 1 nuit en août 2023

8/10 Bien

Lauryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family had booked the reservation prior to our trip and came in late that evening. We were exhausted after a long drive and just wanted to hit the hay. They quickly gave us our keys and we were in our room within 5 minutes. We brought our two dogs, and were shocked at how clean the room was. We've stayed in hotels before that smelled horrible and was obvious the room was specific for animal owners. The only thing I was not satisfied with, was the miscommunication about the pool hours. We booked this hotel because of the nice pool for our daughter. The night we came in, a gentleman said the pool would open between 9 and 10.. check out is at 11. Then the next day we were told it opened at 11. The time we planned on leaving.. I wasn’t happy and asked if it could be opened earlier and they didn’t hesitate and easily opened it early just so our little girl could swim. It was an extremely quiet night and just what we needed after a long drive. Everyone was very kind and you could tell they care deeply about the hotel. Would definitely recommend.
Séjour de 1 nuit en août 2023

8/10 Bien

Jenetha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had a good room was clean bed comfort was ok but the pool could have been a little cleaner. Nice area to stay with stores and restaurants near by
Séjour de 4 nuits en août 2023

8/10 Bien

Bradley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Katia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Too much cleaning I love that!!
Séjour de 1 nuit en juillet 2023

8/10 Bien

Tamra

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel was clean. Breakfast could use an upgrade to more quality items.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Matthew

Séjour de 2 nuits en juillet 2023

8/10 Bien

John

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean, close to shopping, pool
Séjour de 1 nuit en juillet 2023

8/10 Bien

Elizabeth

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Debra

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Ondria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick trip
This was a quick stop the hotel was clean, the staff was fairly friendly. I enjoyed my stay and would stay again. Breakfast was decent.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Brad

Séjour de 1 nuit en juin 2023

8/10 Bien

Carol

Séjour de 1 nuit en juin 2023

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Amy

Voyage en famille
Not so great for the price
Room smelled and noticed sheets were not clean had blood on them
Séjour de 2 nuits en juin 2023

10/10 Excellent

Shauna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was really nice. The room was clean and the beds were soft. It was in a nice area. Definitely would stay here again.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When you are doing hot sweaty work all day everyday it’s great to come back to a room that is clean and has fresh clean towels. This was a major plus in my book because nowadays in a lot of hotels, if you want clean towels daily you have to exchange them yourself. The bed was very comfortable too.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Tracie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool was dirty
Séjour de 1 nuit en mai 2023

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfied
Nice and clean room. Area was good and convenient to I-65.
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Adam

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2023

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean place and the bed was comfy
Séjour de 1 nuit en mai 2023

2/10 Horrible

Steven

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty room, deceptive pet friendly status.
Horrible experience. The hotel's website only clearly specifies that the hotel is pet friendly. When we arrived, we could not stay in the upgraded hot tub room that we reserved because the "room" was not pet friendly. When the room is pet friendly, that is clearly shown on the web site next to the room. When a room is not, there is no clear label. So after our long drive, we were informed that we had to change rooms. The room we were set up with was dirty. There was dog urine on the bathroom door. The ice tray, and bucket had dirt and other grime on the surface. Also, there are no coffee makers in the room. Additionally, the desk clerk for breakfast eye balls you the entire time you are eating and makes the experience very uncomfortable. The night clerk was the only positive experience. However her positive was heavily out weighed by all of the other negatives.
Séjour de 1 nuit en avril 2023