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Avis sur Palm Airport Suites

2.5 out of 5
Palm Airport Suites
Syokimau Airport Road, Syokimau, Nairobi

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 24." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 24." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 24." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 24." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 24." "

8,4/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

SOPHIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent accueil de la part de Christine qui se propose toujours de vous venir en aide. Repas simple mais bon . Je recommande pour un transit par Nairobi. Proche de l’aéroport et de la gare Terminus. Très bon deal qualité/prix.
Séjour de 1 nuit en mars 2022
Réponse de Christine le 9 mars 2022
Thank you for your compliment and welcome again some day 💕

2/10 Horrible

Nokuthula

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was not what it showed online. bathroom dirty. I could not even take a bath in there. Put the right pictures and be truthfull about the place please. This should be a $10/night and not $51. It was a horrible one night. I will not recommend it to anyone.
Séjour de 1 nuit en février 2024
Réponse de Cynthia le 24 févr. 2024
Thank for choosing to stay with us, thank you for giving us a positive feedback before you left the propert only to write a negative one after you left. We will always strive to give our best service.

10/10 Excellent

tamara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en février 2024

10/10 Excellent

DOMINIC, Altamonte Springs

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique location and available transportation to airport
Séjour de 1 nuit en février 2024
Réponse de Christine le 24 févr. 2024
Welcome again

10/10 Excellent

Naveen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Christine le 24 févr. 2024
Thank you for choosing to stay with us

10/10 Excellent

Alexsandr

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Owner was very accommodating. Friendly staff and good service. Would stay here again.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Angela

Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Casey

Séjour de 1 nuit en février 2023

10/10 Excellent

Abiodun

Séjour de 1 nuit en février 2023
Réponse de Christine le 18 févr. 2023
Thank you for choosing to stay with us and welcome again

8/10 Bien

Martins

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this hotel is Excellent apart from the road that need to be tarred. Christy, Sinthia, and the other staff are very accommodating, if I have any reason to go to Kenya I will definitely lodge there again.
Réponse de Christine and Cynthia le 22 déc. 2022
Thank you for choosing to stay with us and welcome again you and your lovely family

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff mad it ok
Really nice staff but the location is not that good with a terrible road to get there. The ved was very worn and you could here everything going on in the rest of the house. This is more like a homestay then a hotel.
Séjour de 1 nuit en novembre 2022
Réponse de Christine le 2 déc. 2022
Thank you for choosing to stay with us

10/10 Excellent

Michelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff went above and beyond to accommodate me and my out of the ordinary arrival and departure times! Thank you!!
Séjour de 1 nuit en novembre 2022

8/10 Bien

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily
Séjour de 1 nuit en octobre 2022
Réponse de Christine le 24 nov. 2022
Thank you for choosing to stay with us, the road is in the process of made soon

8/10 Bien

Abdirahman F

Les points forts : Personnel et service
It’s close to the airport : it’s safe given that it’s located within a gated community
Séjour de 1 nuit en juillet 2022
Réponse de Christine le 14 juil. 2022
Thank you and welcome again

6/10 Satisfaisant

Roland

Voyage en groupe
Les points forts : Équipements
TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email showing I had paid. The attendant tried to give me a single bed when I had paid for A Double bed.
Séjour de 1 nuit en juin 2022
Réponse de Christine le 3 juil. 2022
We appreciate you staying with us. There were two check ins on the same time offcource we can not recognize you until you prove with your documents which you did and we appreciate.

8/10 Bien

Kathy

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This was my thrid time staying at Palms, I have always felt welcomed upon arrival at the airport with a pick up and transfer to the Guesthouse. The property is very clean, staff is eager to assist in making your stay comfortable. They offer a wonderful breakfast and dinner should you wish to have it there. I always arrive late at night. My bags are taken to my room where there is a bottle of water and I am brought a nice warm tea to help me relax and get sleep to be ready for my next day.
Séjour de 3 nuits en octobre 2021
Réponse de Christine le 11 nov. 2021
Thanks for always making Palm your preferred accommodation while in Nairobi. Looking forward always to having you

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for the night
Séjour de 1 nuit en septembre 2021
Réponse de Christine le 6 oct. 2021
Than you for choosing to stay with us

2/10 Horrible

merid

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stolen laptops and more.
Don't stay at this hotel! Dirty room, dirty bathroom, dirty toad..we were ok with all that but our laptops were stolen from locked ( double) bags they stored for us at a fee. They are smooth talkers. Owner above all. We left early and made a police report. This place is a scam. There is a strange person hanging at the lobby. Feel free to reach out. I can provide details.
Séjour de 1 nuit en septembre 2021
Réponse de Christine le 6 sept. 2021
For all our aspiring guests kindly get in contact with us for more details on the above subject. Sorry Merid that you lost your 2 laptops in an unclear circumstance, yes you left us with your 4 luggages which were all locked and you also confirmed that they were all locked upon arrival, we were willing to help you report this to the authorities but you chose to leave our hotel instead. It is quite unfortunate but we also hope you can find them.

10/10 Excellent

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Experience
During my recent stay at this wonderful accommodation my partner and I were welcomed and treated exceptionally well. I would recommend this Hotel to anyone visiting Nairobi Kenya
Séjour de 4 nuits en juin 2021
Réponse de Christine le 10 juil. 2021
Thank you lovely couple and welcome again

10/10 Excellent

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Christine le 30 juin 2021
Thank you and welcome again

10/10 Excellent

Al, Brewton Alabama

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great and gave the place a home feeling !
Séjour de 2 nuits en juillet 2019
Réponse de Christine le 29 oct. 2019
Thank for your feedback

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay
The facility was pleasant and the workers were very friendly and helpful. It was out of the way on a poor road, but the manager provided helpful transportation. We appreciated the lift from the airport but would have enjoyed a larger car for 3 people and our luggage. It worked but was tight. We also were very happy with the safari Christy arranged with Blue Moon Safari. Excellent!
Séjour de 2 nuits en octobre 2019
Réponse de Christine le 24 oct. 2019
Thank you for choosing to stay with us.

10/10 Excellent

NWACHAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Palm Beach. The rest haven of the future
The place was very quiet and good for rest. I was able to carry out my report in a calm admospher
Séjour de 1 nuit en juin 2019
Réponse de Christine le 20 juin 2019
Thank you Nwachan for choosing to stay with us, we look forward to having you again some day, Greetings from Kenya 🙂 Christine

10/10 Excellent

Lucy njeri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Christine le 19 avr. 2019
Thank you for your review, we were glad to host you. You are welcome again and again