Avis sur Best Western Plus Meridian Hotel
Best Western Plus Meridian Hotel
6 Murang'a Road, Off Moi Avenue, Nairobi
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
22 mai 2024
Les points forts : Propreté et personnel et service
Séjour de 6 nuits en mai 2024
Réponse de FOM le 23 mai 2024
Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
2/10 Horrible
christophe
Voyage en famille
17 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
christophe
Séjour de 1 nuit en mai 2024
Réponse de FOM le 20 mai 2024
Dear Christophe, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in some areas, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
RACHID
Voyage d’affaires
10 mai 2024
Les points forts : Propreté et personnel et service
RACHID
Séjour de 4 nuits en mai 2024
Réponse de FOM le 15 mai 2024
Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 Excellent
Hassen
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Hassen
Séjour de 6 nuits en février 2024
Réponse de FOM le 22 févr. 2024
Dear Hassen, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Sylvain
21 janv. 2024
Sylvain
Séjour de 1 nuit en janvier 2024
Réponse de FOM le 24 janv. 2024
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
4/10 Médiocre
Sylvain
12 janv. 2024
Sylvain
Séjour de 1 nuit en janvier 2024
Réponse de FOM le 12 févr. 2024
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be effectively used to take corrective measures concerning services. It breaks our heart to hear that we did not meet your expectation, Please accept our since apologies for the inconvenience caused. We have gotten InTouch through the email so that we can understand what could have went wrong. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
10/10 Excellent
teddy
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nairobi
teddy
Séjour de 2 nuits en novembre 2023
Réponse de FOM le 18 déc. 2023
Dear Teddy, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Yannic
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yannic
Séjour de 5 nuits en octobre 2023
Réponse de FOM le 2 nov. 2023
Dear Yannic, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Youssef
Voyage en groupe
3 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ca fait l'affaire
Youssef
Séjour de 1 nuit en septembre 2022
Réponse de F.O.M le 5 févr. 2023
Dear Youssef,Thank you for taking time to share your feedback with us. We are humbled to have had the pleasure of hosting you and we hope to host you again soon.With Best Regards,Best Western Plus Meridian Hotel Management Team.
8/10 Bien
Voyageur vérifié
Voyage d’affaires
7 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for business trips
Voyageur vérifié
Séjour de 5 nuits en février 2022
Réponse de F.O.M le 8 mars 2022
Dear Anonymous,
Greetings from Best Western Plus Meridian Hotel Nairobi.
We value your feedback and so we'd like to say thank you for taking time to review us. We hope to host you again soon.
With Best Regards,
Best Western Plus Meridian Management Team.
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
7 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fait le travail
Voyageur vérifié
Séjour de 3 nuits en janvier 2022
Réponse de F.O.M le 9 févr. 2022
Dear Anonymous,
Greetings from Best Western Plus Meridian Hotel Nairobi. Your feedback is very important to us and so we'd like to thank you for taking time out of your busy schedule to review us. It was a great honor to host you and we look forward to hosting you again soon.
With Best Regards,
Best Western Plus Meridian Hotel Management Team.
8/10 Bien
Kaoutar
25 sept. 2020
Les points forts : Propreté, personnel et service, confort de la chambre
Kaoutar
Séjour de 6 nuits en septembre 2020
Réponse de Duty Manager le 7 oct. 2020
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
8/10 Bien
Kaoutar
24 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon établissement
Kaoutar
Séjour de 4 nuits en septembre 2020
Réponse de Duty Manager le 24 sept. 2020
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
4/10 Médiocre
BEATRICE
14 déc. 2019
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
BEATRICE
Séjour de 1 nuit en décembre 2019
Réponse de FOM le 18 déc. 2019
Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at the Best Western Plus Meridian Hotel. We are an ISO certified hotel and we take care our guest feedback very seriously, we shall take corrective measures to mitigate the issues which you have mentioned. We empathize for the inconvenience that has caused you. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
8/10 Bien
Voyageur vérifié
26 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas mal
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de FOM le 28 sept. 2019
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
8/10 Bien
Voyageur vérifié
Voyage d’affaires
22 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de FOM le 23 mai 2019
Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. We empathize for the inconvenience that has caused you. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
Mathieu
17 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place to stay in Nairobi
Mathieu
Séjour de 1 nuit en mars 2019
Réponse de FOM le 18 mars 2019
Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
Amelle
23 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amelle
Séjour de 2 nuits en décembre 2018
Réponse de FOM le 24 déc. 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
thierry
20 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FEEL LIKE HOME
thierry
Séjour de 3 nuits en novembre 2018
Réponse de FOM le 21 nov. 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.
10/10 Excellent
Canelle
6 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Canelle
Séjour de 2 nuits en octobre 2018
Réponse de FOM le 8 oct. 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel
6/10 Satisfaisant
Voyageur vérifié
18 mai 2018
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en mai 2018
Réponse de FOM le 22 mai 2018
Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. I am glad that you were well looked after and liked the hotel and the services. We have noted your feedback positively and seriously about the renewal and we are working on the same in order to enhance the guest the satisfaction. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your words of encouragement. It was a delight serving you and we look forward to the pleasure of welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.
10/10 Excellent
Shaila
20 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shaila
Réponse de FOM le 21 avr. 2018
Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. Thank you for your words of encouragement. It was a delight serving you and we look forward to welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.
8/10 Bien
Nhaila
18 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nhaila
Réponse de FOM le 19 avr. 2018
Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. We have noted your feedback positively and seriously. Thank you f or your words of encouragement. It was a delight serving you and we look forward to welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.
10/10 Excellent
jean
11 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean
Séjour de 1 nuit en janvier 2018
Réponse de FOM le 29 janv. 2018
Dear Jean,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
10/10 Excellent
jean
6 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean
Séjour de 1 nuit en janvier 2018
Réponse de FOM le 9 janv. 2018
Dear Guest,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
8/10 Bien
Voyageur vérifié
25 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant en centre ville
Voyageur vérifié
Séjour de 2 nuits en novembre 2017
Réponse de FOM le 29 nov. 2017
Dear Guest,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
8/10 Bien
Martin
13 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon raport qualité prix
Martin
Séjour de 1 nuit en novembre 2017
Réponse de Jesse le 15 nov. 2017
Dear Martin,
Greetings from the Best Western Plus Meridian Hotel!
Thank you for reviewing us.
We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team.
We deeply value your patronage and look forward to welcoming you back soon.
Regards,
Management Team
Best Western Plus Meridian Hotel
6/10 Satisfaisant
lucie, Kenya
1 août 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Restaurant, shower need to be improve
lucie
Séjour de 2 nuits en juillet 2017
Réponse de Safiyah Kurji le 9 août 2017
Thank you for taking the time to share your feedback. It is very important to us and helps us improve our services for all our guests. I am glad to know that you had a great experience with us and appreciated our rooftop swimming pool and gym. I have noted your comments about the better advice required from our staff on menu items as well as the improvement required on shower drainage in the room. Please know that your comments have been shared with the team and we will be looking into these further. I apologise for any inconvenience caused. I hope you will give us another opportunity to serve you in the future.
10/10 Excellent
patricia
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
patricia
Séjour de 2 nuits en mai 2024
Réponse de FOM le 29 mai 2024
Dear Patricia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them .Please receive our most sincere apologies for not fulfilling your expectations regarding closure of our swimming pool which was under normal maintenance but now opened. Please give us another chance to serve you. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 Excellent
Joshua
Voyage en couple
24 mai 2024
Les points forts : Équipements
Joshua
Séjour de 2 nuits en mai 2024
Réponse de FOM le 29 mai 2024
Dear Joshua, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
6/10 Satisfaisant
Howard, Scarborough
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Howard
Séjour de 3 nuits en mai 2024
Réponse de FOM le 23 mai 2024
Dear Howard, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be used to take corrective action. We have noted the concerns raised on your room change twice and we have forwarded your comments to the relevant head of department for action. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
8/10 Bien
Cesárea
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cesárea
Séjour de 1 nuit en mai 2024
Réponse de FOM le 23 mai 2024
Dear Cesarea, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. Thank you again for this review and we look forward to welcome you again with the same warmth and excellence in your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
2/10 Horrible
prentice
13 mai 2024
Les points faibles : Propreté, personnel et service, équipements
prentice
Séjour de 2 nuits en mai 2024
Réponse de FOM le 15 mai 2024
Dear Prentice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review comments have already been actioned and we hope the new room is okay.Once again, thank you for your visit and constructive critics, we hope that you are enjoying your stay and to have the pleasure of serving you again in your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Tyler, Belleville
Voyage d’affaires
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyler
Séjour de 1 nuit en mai 2024
Réponse de FOM le 15 mai 2024
Dear Tyler, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, We have seen yours comments about VIP amenities not offered,and we have forwarded the same to expedia team for more clarification. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 Excellent
Julliet
9 mai 2024
Julliet
Séjour de 1 nuit en mai 2024
Réponse de FOM le 15 mai 2024
Dear Julliet, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
4/10 Médiocre
Sam
9 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Sam
Séjour de 4 nuits en mai 2024
Réponse de FOM le 16 mai 2024
Dear Sam,Greetings from Best Western Plus Meridian Hotel Nairobi. I trust this finds you well.Firstly, I would like to thank you for choosing to stay with us. It was an honour to host you and thank you for taking time to share your feedback with us.On behalf of Best Western Plus Meridian Hotel Nairobi, we sincerely apologize for the concerns you shared about your experience at our Hotel. We would like to assure you that this is not representative of the standards of our organization and we take all feedbacks very seriously.Please know that we have already started doing the necessary investigations on the same, so that corrective measures can be put in place to prevent a recurrence. Please note that we treat all our guest same with respect and dignity.Once again thank you again for sharing your feedback. It is very important to us.With Best RegardsBest Western Plus Meridian Hotel Management Team
2/10 Horrible
prentice
8 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
prentice
Séjour de 1 nuit en mai 2024
Réponse de FOM le 15 mai 2024
Dear Prentice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have seen your comments about 28 charges for airport transport and we have confirmed the same was communicated to your through extranet. In regards to waiting for room for more than 5 hours, we have confirmed you waited for room since the Hotel was busy but it was not for hours. In regards to food, we are ISO certified for both quality and food safety, please could you share some of the food consumed and what were the comments. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Collins
Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Collins
Séjour de 1 nuit en mai 2024
Réponse de FOM le 15 mai 2024
Dear Collins, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 Excellent
ANTON
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANTON
Séjour de 6 nuits en mai 2024
Réponse de FOM le 15 mai 2024
Dear Anton, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 Excellent
Yilin
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yilin
Séjour de 1 nuit en mai 2024
Réponse de FOM le 7 mai 2024
Dear Yilin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Brook
4 mai 2024
Brook
Séjour de 5 nuits en avril 2024
Réponse de FOM le 29 mai 2024
Dear Brook, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Peter
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Peter
Séjour de 3 nuits en avril 2024
Réponse de FOM le 29 avr. 2024
Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
George
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en avril 2024
Réponse de FOM le 29 avr. 2024
Dear George, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Terry
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terry
Séjour de 1 nuit en avril 2024
Réponse de FOM le 29 avr. 2024
Dear Terry, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Paul
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Paul, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 Bien
Carlos, Laredo
22 avr. 2024
Les points forts : Équipements
Carlos
Séjour de 2 nuits en février 2024
Réponse de FOM le 26 avr. 2024
Dear Carlos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Abong'o
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abong'o
Séjour de 1 nuit en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Abongo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Hiroki, Wako
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiroki
Séjour de 1 nuit en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Hiroki, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 Excellent
Dawit
21 avr. 2024
Dawit
Séjour de 5 nuits en avril 2024
Réponse de FOM le 15 mai 2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 Excellent
Dawit
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawit
Séjour de 2 nuits en avril 2024
Réponse de FOM le 23 avr. 2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.