Dear Mr Gorab,Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your welcome was not all that it could have been.I would like to apologize on behalf of the hotel and its team for your welcome. The problem encountered is certainly not typical and I will be sure to raise your experience with our entire service team as a training exercise.At the same time, you were not charged for the 2nd room allocated to you the night of your arrival and when you canceled your first reservation of 09/23 to 09/26, I also assure you that we have proceeded with the reimbursement authorization as soon as receipt of the Expedia notification.Last but not least, I would take pleasure in welcoming you back so that you could experience the hotel as it was meant to be. Please feel free to contact myself directly if you are traveling to N'Djamena again so that I may personally take care of you and your next stay.Once again please do accept our apologies and we do hope that the remainder of your stay to La Residence hotel was most enjoyable.

Dear Sir,Thank you for your kind appreciationWe look forward to welcoming you again on next stay

Dear Mr Popal, Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay was not all that it could have been. I would like to apologize on behalf of the hotel and its team for your stay. The state of your room with regards to your comments is certainly not typical and I will be sure to raise your experience with our entire service team as a training exercise. We would take pleasure in welcoming you back so that you could experience the hotel as it was meant to be. Please feel free to contact ourself directly if you are travelling to N’Djamena again so that we may personally take care of you and your next stay. Once again please do accept our apologies and we do hope that the remainder of your trip to N’Djamena was most enjoyable. Best Regards

Dear Mister Howard, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologize on behalf of the hotel and its team for your stay. Thank you to emailing us the details that you did not like and I will be sure to raise your experience with our entire service team as a training exercise. Please feel free to contact myself directly if you are travelling to N’Djamena again so that I may personally take care of you and your next stay. Once again please do accept my apologies and I do hope that the remainder of your trip to N’Djamena was most enjoyable. Best Regards,

Dear Guest, We thank you for choosing our property and we are glad that you enjoyed your stay with us.

Dear Guest, We thank you for your comments and will share with our staff. We look forward to welcome you again.

Dear Sir, Our rates are compatible with the cost in Chad. In regards to the business center, we offer the service through our reception. Photocopy, room for meeting, printing of documents etc. I am at your disposal for any assistance during your next visit. Farhaad Baboorally General manager.

Dear Guest, We thank you for your comments and we look forward to welcome you soon.

Dear Madam. Our rate is for 1 person including 1 breakfast. The second person is billed for breakfast and city tax at the hotel. We apologize for inconvenience.