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Avis sur Southernstar Mysore

4 out of 5
Southernstar Mysore
13-14 Vinobha Road 570005, Mysore, Karnataka

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 41 avis sur 114." "
Note des voyageurs de 8 (Bien), d’après 46 avis sur 114." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 114." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 114." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 114." "

8,2/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

cdv, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon Hotel
Bon hotel avec personnel sympathique. Petit déjeuner très correct. Piscine en bon état comme tout le reste de l'hôtel.

10/10 Excellent

Santosh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about the hotel-the room, the ambience, the surrounding area and staff were great! The Zest retaurant in the hotel is one of the very best! Ravi, my server with a smiling face provided exceptional service to get me Alu Palak and Tandoori roti which is my favorite! The next day I had the buffet which had such a great variety and every dish was so tasty. Kudos to the chef and his team!
Séjour de 2 nuits en février 2024

10/10 Excellent

Krishna

Les points forts : Équipements
Good experience
Séjour de 1 nuit en janvier 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en janvier 2024

8/10 Bien

Anneli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

8/10 Bien

Krishnan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The facility was neat and quiet.
Séjour de 3 nuits en décembre 2023

8/10 Bien

rossano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grande struttura priva di fascino
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Maniha jatin

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Veer, San Clemente

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel location, large well appointed rooms and friendly staff. Will stay there again anytime
Séjour de 1 nuit en novembre 2023
Réponse de Southernstar Mysore le 17 nov. 2023
Dear Veer,Thank you so much for your kind words! We're thrilled to hear that you loved our hotel location, well-appointed rooms, and friendly staff. Your satisfaction means the world to us and we can't wait to welcome you back anytime!Warm Regards,Southern Star Management

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything you need
We stayed here at the crazy time of Deshera. Great location not far from palace. Room was spacious and comfy. We enjoyed both restaurants and the little cake shop was amazing. Staff were friendly and helpful especially Cefan who organized tickets to the procession for us.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Lalith Raj

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Must stay for solo travellers
The service here is amazing, Daniel and Narayan was humble and had provided tremendous service. Daniel helped in suggesting the places to visit around mysuru. Thank you Daniel. This stay is very accessible to all the attractions in and around mysuru, the breakfast buffet was scrumptious. Being a solo traveller accessiblilty to public transport is very important and we can catch a bus or auto or cab from this hotel.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Richard

Séjour de 6 nuits en septembre 2023

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Give this one a try
Really easy check in and out. Upgraded, so that puts a smile on everything and the room was spacious, great bed, bathroom facilities were great, plenty of strong hot water, quiet, and service was great. One minor problem in the restaurant but it was as much my error as the waiter’s - language misinterpretation. Special mention for Mahadevaswamy who was humbly attentive during our restaurant visits. The grounds are ample, the pool and adjacent restaurant are excellent (enjoyed the live guitar) and the fish spa is a must. Excellent value for money.
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Prasanna

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Good
Séjour de 1 nuit en août 2023

10/10 Excellent

Saurabh

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Ranjeeta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

8/10 Bien

MIKI

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en février 2023

10/10 Excellent

Vanessa

Séjour de 1 nuit en février 2023

10/10 Excellent

Srinivas reddy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was awesome.
Séjour de 2 nuits en décembre 2022

6/10 Satisfaisant

Ramachandran

Voyage en famille
Les points forts : Personnel et service
The room was not clean. There was dust all over when we moved in. The carpet in the room is in bad shape. The shower mixer was not working, so had to shower with very hot water. The towels smelled terrible after being wet. On the bright side, the food and service at the dining were very good.

2/10 Horrible

surendra

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2022

10/10 Excellent

Poonam, Washington DC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent place lovely garden, friendly staff, attention to detail, easy check in and out
Séjour de 5 nuits en février 2020
Réponse de Ajay Bawa le 19 mars 2020
Dear poonam, Thanking you for the candid review, looking forward for the future stay with us. Warm Regards

8/10 Bien

Kerrin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
the travel desk at the hotel was excellent and gave great service and advice. we booked all our tours and car service through them and it was very reasonable
Séjour de 3 nuits en février 2020
Réponse de Ajay Bawa le 28 févr. 2020
Dear Guest, Thanking you for the candid review, looking forward for your future stay with us. Warm Regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We visit this Hotel regularly and was good as ever. Specifically, the staff at the two restaurants went out of their way to help us out since we had an elderly person in our group with diet restrictions. Ms.Madhuri at the front desk was also very helpful and proactive in helping us out.
Séjour de 3 nuits en décembre 2019
Réponse de Ajay Bawa le 3 janv. 2020
Dear Guest, Thanking you for the candidate review, Looking forward for your future stay with us. Warm Regards

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THe buffets are exquisite; spa is nice. ☕️☕️☕️☕️☕️☕️☕️
Séjour de 3 nuits en décembre 2019
Réponse de Ajay Bawa le 16 déc. 2019
Dear Guest, Thanking you for the review, Looking forward for your future stay with us. Warm Regards

10/10 Excellent

Vimla

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It’s nice and convenient to shopping and restaurants. Will stay again next year. Thanks
Séjour de 2 nuits en novembre 2019
Réponse de Ajay Bawa le 6 déc. 2019
Dear Vimla, Thanking you for the candid review, looking forward for your future stay with us. Warm Regards

4/10 Médiocre

SS, Bangalore

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Staff at the reception very poor and arrogant . No assistance given to move the luggage. Breakfast spread ..refill delay . But clean and quite place . We have been staying there regularly last 3-4 years but the service is deteriorating.
Séjour de 1 nuit en novembre 2019
Réponse de Ajay Bawa le 6 déc. 2019
Dear Guest, Thank you for sharing your views on this forum. I am disappointed that we were unable to live up to your expectations and am very sorry for the inconvenience you faced. Given the areas of concerns. I assure you of my personal involvement in addressing each and every aspect of your feedback internally with the relevant department heads Once again, please accept my sincere apologies for not maintaining our self-set bar for differentiated hospitality. I call upon your understanding and generosity of spirit to give us another chance to prove that your last experience is really not the norm at our hotel. I am confident that when you do choose to visit us again, your experience will be vastly improved and it will be our endeavour to prove our commitment to excellence and regain your trust. The team and I remain hopeful of welcoming you back soon. Warm Regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is close to major landmarks (e.g. Palace). Professional and helpful staff, also elaborate breakfast.
Séjour de 1 nuit en octobre 2019
Réponse de Ajay Bawa le 26 oct. 2019
Dear Guest, Thanking you for the candid review, looking forward for your future stay with us. Warm Regards

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juillet 2019
Réponse de Ajay Bawa le 24 juil. 2019
Dear Guest, Looking forward for your future stay with us. Warm Regards

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet hotel with great location to walk to sites
Great location can walk to palace and market. Hotel pool is great for relaxing. Rooms are large and comfortable. Staff are very helpful. New years gala was excellent.
Séjour de 4 nuits en décembre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

6/10 Satisfaisant

Anjum

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Building is kept well and location is very good. Bed sheets & pillow covers were used when we first checked in. Had to call housekeeping & get new ones after a long journey. A phone rings loudly in the corridor day & night. Few among the staff understood English well.
Séjour de 14 nuits en décembre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

6/10 Satisfaisant

Nathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Check your bill before you pay it.
Major check in and check out issues. It took about 30 minutes to check in at this hotel, and when we were checking out we were charged an extra $150USD for a buffet dinner and alcohol that was not ours. They refunded us, but only after watching them try to explain why the bill was correct when it wasn’t. Eventually they found that they charged someone else’s room expenses to our account. Additionally, someone else in our group was told their card would be charged upon checkout, only to find that they DID charge the card during the stay - and then tried to charge again upon check out. So, don’t trust the front desk people, they don’t know up from down. The bathrooms are dated and leaky. The shower head shoots water all over the ceiling, and water leaks out of the shower and all over the floor. The food was decent with the highlight being the excellent dining staff who would allow you to order if you missed the buffet window by a few minutes. The dining manager was especially kind and accommodating. The pool is large and the grounds are beautiful.
Séjour de 4 nuits en décembre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. I am disappointed that we were unable to live up to your expectations and am very sorry for the inconvenience you faced. Given the areas of concerns. I assure you of my personal involvement in addressing each and every aspect of your feedback internally with the relevant department heads Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful property, service has to be on par with latest standards. For e.g. iron box / stand, hair dryer are provided only on request, while most hotels in that category have them by default.
Séjour de 1 nuit en décembre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly and helpful staff. Hotel ambience is excellent.
Séjour de 4 nuits en décembre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Awesome garden and location.. the sheets and towels could be a little cleaner
Séjour de 1 nuit en novembre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

10/10 Excellent

Laura, New York, NY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful hotel! Great rooms and lovely staff. Cant recommend it more!
Séjour de 1 nuit en octobre 2018
Réponse de Southern Star Management le 7 avr. 2019
Dear Guest, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

10/10 Excellent

Halekote

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mysore Dasara Trip
It is a fantastic place. Rooms were superb and the service was excellent. Kavya at the reception was super and helpful. Other personnel at the hotel who were very good and resourceful were Ravi,Syed,Gundappa and Revanna. Manger at the buffett was very hard working. Over all we very much enjoyed our stay
Séjour de 3 nuits en octobre 2018
Réponse de Bidya Sagar Boruah le 22 oct. 2018
Dear Guest, Greetings from Southern star Mysore! I really appreciate the feedback you have given about your stay experience with us. Thank you so much for your positive comments mentioning personalised detailed about our restaurant, staff, Hospitality, poolside, and most importantly our service. The Southern star Mysore experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. Many thanks for taking the time to recommend Southern star with the Tripadvisor community and we look forward to welcoming you many more times. Warm regards, Bidya Sagar Boruah Unit Head & Cluster Revenue Manager. Southern star Hotels

10/10 Excellent

melanta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
excellent service.staff very helpful and courtious .central location.hotel amenities good
Séjour de 6 nuits en septembre 2018
Réponse de Southern Star Management le 3 oct. 2018
Dear Guest, We are greatly delighted to have received such an appreciative review about your stay with us. It is compliments like these that bring in a great surge of motivation for the entire team and encourages them to put in even more efforts at what we do tirelessly every day to make our guests happy. We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some more fond memories here with us.. Regards / Southern Star Management

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
The lobby & outdoor ambience superb. The rooms however had strong cigarette smoke lingering
Séjour de 1 nuit en août 2018
Réponse de Southern Star le 14 août 2018
Dear Guest, Thank you for taking out time to share your valuable feedback with us. We sincerely apologize for the inconvenience caused to you. We assure you we are diligently making efforts to enhance our product and service for our guests. We hope this isolate incident should not change your impression about our hotel. On behalf of our entire team we thank you for your business and we hope to see you again when your travel brings you back to Mysore.. Regards / Southern Star Management

8/10 Bien

Kimberly

Les points forts : Personnel et service et confort de la chambre
Quiet, Beautiful Pool
Staff was great. Dining room cleanliness was poor. The pool area is beautiful. Front desk very helpful. Rooms are clean.
Séjour de 16 nuits en mai 2018
Réponse de Bidya Sagar le 30 mai 2018
Dear Guest, Greetings from Southernstar, Mysore!! Thank you for staying with us and sharing your feedback. We are truly grateful for your kind words of praise. All of us at Southernstar believe in creating memorable experiences for our guests. Such feedback helps increase our motivation. My team and I are grateful for your recommendation and looking forward to the pleasure of your continued visits. Warm Regards,

8/10 Bien

Purushothama

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Sagar le 27 avr. 2018
Dear Guest, Greetings from Southernstar, Mysore!! Thank you for staying with us and sharing your feedback. We are truly grateful for your kind words of praise. All of us at Southernstar believe in creating memorable experiences for our guests. Such feedback helps increase our motivation. My team and I are grateful for your recommendation and looking forward to the pleasure of your continued visits. Warm Regards, Bidya Sagar Boruah Cluster Revenue Manager

4/10 Médiocre

KRISHNASWAMY

Les points faibles : Propreté et personnel et service
Quality of service
We took 2 adjoining rooms. Outside view from the room was good. Air conditioning was good. cleanliness, wash room were bad. There was no hot water available in wash basin in one of the rooms. A lizard was in the room troubling the family entire night. Shower was fitted with rain shower, but unfortunately shower was hitting Gypsum ceiling and white water with gypsum would fall on head. So a proper shower enjoyment was denied. In-spite of complaint several time to reception, nobody turned up till we left next day. Hotel has no proper maintenance. It is an insult to Guests as even an effort is not made immediately to see / correct the mistakes.
Réponse de Sagar le 27 avr. 2018
Dear Guest, Greetings from Southernstar, Mysore. Thank you for staying with us and sharing your feedback. We are truly grateful for your kind words of praise . All of us at Southernstar believe in creating memorable experiences for our guests. Such feedback helps increase our motivation. We are constantly working for our product and service standard & we will be pleased to serve you in a improve way in your next visit. My team and I are grateful for your recommendation and looking forward to the pleasure of your continued visits. Warm Regards, Bidya Sagar Boruah Cluster Revenue Manager.

10/10 Excellent

Roy mcnerney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
An excellent experience, friendly staff and fantastic service.
Séjour de 4 nuits en janvier 2018

10/10 Excellent

Ramesh, New Jersey/ USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
worth staying.
my visit after 15 yrs ago TO MYSORE, I like southern star HOTEL,MAINLY WELL KEPT,SPACIOUS,CLEAN,FRIENDLY STAFF,VERY GOOD BREAKFAST OPTIONS. EASY DRIVING DISTANCE FROM MAIN ATTRACTIONS.
Séjour de 2 nuits en janvier 2018

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Convenient hotel near railway station
The stay was comfortable, breakfast was good and property was fairly good and worth staying. Price paid is more for location. Property is old and needs renovation. Otherwise worth the stay.
Séjour de 2 nuits en novembre 2017

10/10 Excellent

Lakshmi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Séjour de 1 nuit en novembre 2017
Dear Guest, Greetings from Southernstar, Mysore. Thank you for staying with us and sharing your feedback. We are truly grateful for your kind words of praise. All of us at Southernstar believe in creating memorable experiences for our guests. Such feedback helps increase our motivation. My team and I are grateful for your recommendation and looking forward to the pleasure of your continued visits. Warm Regards, Bidya Sagar Boruah Cluster Revenue Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Need to improve
Stay not so good as bed spreads quality and towels were not soft . Toiletries not kept as required.Carpet smells . Cleaning trolley always kept outside the room where i stayed giving bad impression.
Séjour de 2 nuits en septembre 2017
Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathise regarding the points you have mentioned in your review, especially room cleanliness. This level of service is certainly not acceptable and will be addressed with the concerned party. Again, please accept our apology, and we hope that this hasn't put off a return stay with us again. Regards / Southern Star Management

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Make sure you don't get scammed by the checkout timing. Do make note of the staff names as it's common for staff to blame each other while taking any decisions.
Séjour de 1 nuit en juin 2017
Réponse de Southern Star Management le 6 juil. 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

8/10 Bien

Dhaval , Mumbai

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Decent Hotel near to Station & other places
Decent hotel to stay with your family. centrally located near to station and other sigh seen places. Room was nice and clean with other facilities. Room AC was not so great but still ok. being slightly old property they have maintained well but they should upgrade some area like bathrooms,lifts etc.. Breakfast n other food is good in test and economical. Hotel have good well maintained swimming pool and garden. overall it was good stay but can expect some more improvements specially in room AC.
Réponse de Southern Star Management le 15 juin 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management