Réservez vos activités et excursions : Musée du Vin

The first room I was put in was on the ground floor with a small outdoor space and AC that worked really well. It would have been nice, but there were ants in the room, seemingly coming in from outside. I waited about an hour for the guardian to come inspect and / or offer me another solution. No one ever came, so the nice woman at the front desk changed my room quickly. The second room on the 1st floor was fine and relatively clean, but the AC didn't work nearly as well. If it still had been 40C outside, the AC in that room would not have been enough. The time I was there, the temperatures went down a bit, so it was ok for me. My second night, I saw an ant on the wall in that room as well, didn't see any others. Other than the ants and highly varying AC from room to room, the hotel was clean and in a very good location in the 9th. The front desk staff was very nice. Fine for a short stay for a low price, but I hope they can figure out the ants.

Très bon séjour ! Emplacement pratique et hôtel très propre et joliment restauré !

This hotel needs updates and is not 5-star. The only bedside lamp was flickering, eventually not turning on. I tried using the tiny reading light, which easily fell out of the wall when I tried to point it to my book. The bedside lamp was looked into, but it was kindly suggested to me that it was user error. The AC apparently turns off if you open the patio door and stays off. I just assumed it didn’t work. The hotel did reset it once I mentioned it. The shower wasn’t draining or the glass door didn’t seal. I was not even 5 minutes into my shower when I realized the water was pooling. I scrambled to rinse my hair and opened the shower door after it drained. It was too late. The water had seeped out during the shower past the bathroom door and essentially created a thin layer of water ALL over the room. I had been packing my bags that morning, so I had to dash in the slippery water to sop up water, hoist heavy bags, and salvage my items. There was mildew in the shower, a spot of mold outside of it and the baseboards showed some damage, so not a first time thing there. They did offer to change rooms, which I didn’t do since it was my last day, but I was surprised they didn’t even offer me a brunch or 100 euros off to apologize for the stress. I raised this the next morning awaiting a car for the airport. It’s one thing to try and resolve an issue, another to apologize with a small gesture. They did offer brunch once I raised it, but I was leaving for the airport.