Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mars 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 14 mars 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
4/10 Médiocre
ANNE
6 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
ANNE
Séjour de 2 nuits en février 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 13 févr. 2024
Dear Guest,Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat. We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. At the same time We are disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that we have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests. We look forward to the pleasure of welcoming you back to the Hotel in the future.
10/10 Excellent
Martin
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martin
Séjour de 5 nuits en décembre 2023
Réponse de Sincerely, Grand Hyatt Muscat Team le 25 janv. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests. We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
8/10 Bien
Catherine
Voyage d’affaires
30 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Bel hôtel en bord de mer avec un accueil exception
Catherine
Séjour de 1 nuit en novembre 2023
Réponse de Sincerely, Grand Hyatt Muscat Team le 25 janv. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests. We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Mohamed
Voyage en couple
21 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohamed
Séjour de 6 nuits en janvier 2023
10/10 Excellent
Yvonne
Voyage en famille
29 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour de rêve
Yvonne
Séjour de 1 nuit en juillet 2022
Réponse de Sincerely, Grand Hyatt Muscat Team le 14 déc. 2023
Dear Guest,Thank you for taking the time to provide us with your feedback in relation to your recent stay with us here at Grand Hyatt Muscat. We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. At the same time We are disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that we have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests. We look forward to the pleasure of welcoming you back to the Hotel in the future.
8/10 Bien
Joanna
Voyage en couple
16 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanna
Séjour de 2 nuits en janvier 2022
Réponse de Sincerely, Grand Hyatt Muscat Team le 7 mars 2024
Dear Guest,Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat.We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests.At the same time We are disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that we have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests.We look forward to the pleasure of welcoming you back to the Hotel in the future.
8/10 Bien
Sarah
7 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarah
Séjour de 2 nuits en décembre 2021
10/10 Excellent
laurent
Voyage en famille
31 déc. 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
bel hôtel Chambre spacieuse ,excellent petit dé
laurent
Séjour de 7 nuits en décembre 2021
Réponse de Sincerely, Grand Hyatt Muscat Team le 7 mars 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
2/10 Horrible
Voyageur vérifié
8 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en février 2020
Réponse de Maryna Schielke le 11 mars 2020
Dear Guest,
Greetings from Grand Hyatt Muscat and I trust this email finds you well.
Thank you for taking the time to complete our guest experience survey. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us.
We appreciate your very encouraging feedback and your remarks drive us to keep going with our efforts as we continue to provide abundant experiences to each of our guests.
I look forward to another opportunity to host you at Grand Hyatt Muscat, and once again, thank you for your positive comments.
Best regards
8/10 Bien
Voyageur vérifié
25 févr. 2020
Voyageur vérifié
Séjour de 8 nuits en février 2020
Réponse de maryna schielke le 4 mars 2020
Dear Guest,
Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat.
We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests.
I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests.
We look forward to welcome you back on your next visit to this exciting part of the world.
Best regards
8/10 Bien
SAM
8 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SAM
Séjour de 6 nuits en janvier 2020
Réponse de Maryna Schielke le 12 janv. 2020
Dear Guest,
Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat.
We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests.
I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests.
We look forward to welcome you back on your next visit to this exciting part of the world.
Best Regards
8/10 Bien
FredB, Paris
Voyage en famille avec de jeunes enfants
27 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
FredB
Séjour de 4 nuits en décembre 2019
Réponse de Maryna Schielke le 30 déc. 2019
Dear Guest,
Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat.
We are always happy to hear that the levels of service and care provided by our team members meet with our many local and International guests expectations.
I am also grateful for your feedback and experience in relation to some areas of our Hotel during your stay, please be assured I have shared your feedback with the members of the management team and asked them to share with our team members as we endeavor to provide the highest levels of services to all of our guests.
We look forward to the pleasure to welcome you back to this exciting part of the world in the future and I am confident your impression will be positive given the opportunity.
8/10 Bien
Voyageur vérifié
29 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relax
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Maryna Schielke le 1 déc. 2019
Dear Guest,
Greetings from Grand Hyatt Muscat and I trust this email finds you well.
Thank you for taking the time to complete our guest experience survey. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us.
We appreciate your very encouraging feedback and your remarks drive us to keep going with our efforts as we continue to provide abundant experiences to each of our guests.
I look forward to another opportunity to host you at Grand Hyatt Muscat, and once again, thank you for your positive comments.
8/10 Bien
Voyageur vérifié
Voyage en groupe
1 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en mars 2019
Réponse de Maryna Schielke le 7 avr. 2019
Greetings from Grand Hyatt Muscat!
On behalf of the whole team, I just wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likeable.
It has been our pleasure to have taken care of you and hope to serve you again soon
Best regards
4/10 Médiocre
Voyageur vérifié
25 févr. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en février 2019
Réponse de Maryna Schielke le 26 févr. 2019
Greetings from Grand Hyatt Muscat!
On behalf of the whole team, I just wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likable.
It has been our pleasure to have taken care of you and hope to serve you again soon
Best Regards
10/10 Excellent
Voyageur vérifié
Voyage en couple
22 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en février 2019
Réponse de Maryna Schielke le 25 févr. 2019
Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat.
We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests.
I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests.
We look forward to welcome you back on your next visit to Muscat
4/10 Médiocre
Simon
10 janv. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très décevant !
Simon
Séjour de 2 nuits en décembre 2018
Réponse de Maryna Schielke le 10 janv. 2019
Dear Guest
Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat.
We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests.
At the same time I am disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that I have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests.
We look forward to the pleasure of welcoming you back to the Hotel in the future, when I am confident your impression will be positive given the opportunity.
Best Regards
10/10 Excellent
Famille, Paris
26 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel reposant et très agréable
Famille
Séjour de 4 nuits en avril 2018
Réponse de Maryna Schielke le 26 avr. 2018
Greetings from your home in Muscat!
On behalf of the whole team, I just wanted you to know that we truly appreciate your support and we feel honored to be your chosen hotel here in Muscat. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likeable.
It has been our pleasure to have taken care of you and hope to serve you again soon
Best regards
10/10 Excellent
Emmanuel
5 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TRES bel hôtel...
Emmanuel
Séjour de 4 nuits en décembre 2017
Réponse de maryna schielke le 11 mars 2018
Thank you for taking the time to provide us with your comments and feedback in relation to your recent stay with us here at Grand Hyatt Muscat. I am always delighted to hear that our levels of service and care and the Hotel facilities meet with our guest's expectations and requirements.
Thank you once again for your time and I looking forward to welcome you back
Best regards
8/10 Bien
JEAN-MICHEL
26 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Etablissement très recommandable
JEAN-MICHEL
Réponse de maryna schielke le 4 mars 2018
Thank you for your time and interest and providing us with your comments and feedback about your recent stay with us here in Muscat.
. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us and found our facilities likeable.
It has been our pleasure to have taken care of you and hope to serve you again soon
Best regards
10/10 Excellent
amy , paris
16 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour Incroyable
amy
Séjour de 4 nuits en février 2018
Réponse de Maryna Schielke le 18 févr. 2018
Thank you for taking the time to provide us with your comments and feedback in relation to your recent stay with us here at Grand Hyatt Muscat. I am always delighted to hear that our levels of service and care and the Hotel facilities meet with our guest's expectations and requirements.
Thank you once again for your time and I look forward to welcoming and meeting up with you on your next visit to Oman.
Best regards
8/10 Bien
Voyageur vérifié
15 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel proche plage
Voyageur vérifié
Séjour de 5 nuits en janvier 2018
Réponse de Maryna Schielke le 17 janv. 2018
Thank you for taking the time to provide us with your comments and feedback in relation to your recent stay with us here at Grand Hyatt Muscat. I am always delighted to hear that our levels of service and care and the Hotel facilities meet with our guest's expectations and requirements.
Looking forward to welcome you back.
Best regards
10/10 Excellent
Nathalie
21 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour de rêve et bien être. Sentiment de liberté
Nathalie
Séjour de 4 nuits en novembre 2017
Greetings from Grand Hyatt Muscat! I trust this email finds you well.
Thank you for taking the time to complete our guest experience survey and share your experiences with me. At Grand Hyatt Muscat, we strive to deliver the best possible service for each and every one of our guests and I was sorry to hear that we did not meet your expectations
I would like to express my gratitude for the positive points you have noted. We are truly grateful for the trust you’ve placed in us. Your positive feedbacks will be shared with our teams.
Best Regards
10/10 Excellent
Voyageur vérifié
7 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances à Mascate
Voyageur vérifié
Séjour de 14 nuits en août 2017
Réponse de Maryna Schielke le 10 sept. 2017
Greetings and thank you for staying with us and for sharing your feedback, we are delighted that you have enjoyed your stay with us and we are happy to know that our staff was able to look after you in a manner that you would expect .
Looking forward to welcome you back
10/10 Excellent
Voyageur vérifié
23 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bel hôtel
Voyageur vérifié
Réponse de Fadi Akeel le 8 mai 2017
Thank you for your feedback and for staying with us, we are happy that you have enjoyed your stay, we look forward to welcome you back.
10/10 Excellent
LAURENCE
22 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel, service parfait
LAURENCE
Réponse de General Manager le 1 mars 2017
Dear Guest,
Greetings and thank you for sharing your feedback with us, we apologies for the inconvenience caused by our team at the restaurant when not being able to seat you outside. Rest assured that your feedback has been shared with the concerned department and we will ensure that we attend to these matters in the future.
Best Regards
Grand Hyatt Muscat Team
8/10 Bien
Lucette
29 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel établissement et très bien située
Lucette
Réponse de General Manager le 1 mars 2017
Dear Guest,
Greetings and thank you for sharing your feedback with us, we are happy to know that you have enjoyed your time with us. We look forward to welcome you back sometime soon.
Best Regards
Grand Hyatt Muscat Team
8/10 Bien
Voyageur vérifié
5 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Famille Suisse
24 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel proche de la plage.
Famille Suisse
Réponse de Stefan Radstrom - General Manager le 3 janv. 2017
Dear Famille Suisse, greetings from Grand Hyatt Muscat and I trust this finds you well.
We thank you for taking the time to review us. We appreciate the opportunity of being in service with you, and hope that your future meals and stays with us will exceed your expectations.
We look forward to welcoming you back to Grand Hyatt Muscat and any of our Hyatt Hotels worldwide in the near future. In meantime, if I can be of any assistance, please do not hesitate to contact me.
Sincerely, Stefan
8/10 Bien
Daniel, MILLY
5 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
4/10 Médiocre
Dr. Lorenz,
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Dr. Lorenz,
Séjour de 7 nuits en mai 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 20 mai 2024
Sehr geehrter Gast,Es tut uns leid, dass Sie enttäuscht sind – wir haben sehr offen und transparent all unsere Partner sowie auch unsere Webpräsenz benutzt,um über unsere Renovationsarbeiten zu berichten. Was den Strand anbelangt so sind im Oman alle Strände öffentlich, d.h. wir können weder Liegen noch Sonnenschirmeplatzieren. Nochmals unsere Entschuldigung und wir hoffen, Sie zu einem späteren Zeitpunkt wieder begrüssen zu dürfen.Mit besten Grüssen,
2/10 Horrible
Francesca
7 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Francesca
Séjour de 1 nuit en mai 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 27 mai 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We apologize and also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Mounes
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mounes
Séjour de 3 nuits en avril 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 8 mai 2024
Dear Guest,Thank you for your time and interest in providing feedback regarding your recent stay in Muscat.
10/10 Excellent
Shauntel
Voyage en famille avec de jeunes enfants
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shauntel
Séjour de 3 nuits en avril 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 18 avr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Madiha
15 avr. 2024
Les points forts : Propreté et équipements
Madiha
Séjour de 3 nuits en avril 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 16 avr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Piotr, Warszawa
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Piotr
Séjour de 4 nuits en avril 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 28 avr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
6/10 Satisfaisant
sabrina
1 avr. 2024
sabrina
Séjour de 5 nuits en mars 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 2 avr. 2024
Dear Ms. Sabrina,Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat.We are always delighted to hear that the levels of service and care provided by our team members meet with our many local and International guests, however I am disappointed to read your feedback and experience in relation to some areas of our Hotel and staff contact during your stay with us, please be assured I have shared your feedback with the members of the team and asked them to work together and provide a warm and friendly welcome to all our guests.Also I have spoken to the front office manager and she has informed me that the booking which we have received from expedia didn’t include breakfast unfortunately . Also I would like to confirm that our main restaurant Mokha Café working hours for breakfast buffet from 6:30 to 10:30. We look forward to the pleasure to welcome you back to the Hotel in the future, when I am confident your impression will be positive given the opportunity.
10/10 Excellent
Victoria
Voyage en groupe
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victoria
Séjour de 1 nuit en mars 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 8 avr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Leal
Voyage d’affaires
31 mars 2024
Les points forts : Propreté, personnel et service, équipements
Leal
Séjour de 3 nuits en mars 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 8 avr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
8/10 Bien
GABRIELE
Voyage d’affaires
10 mars 2024
Les points forts : Propreté et personnel et service
GABRIELE
Séjour de 3 nuits en mars 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 14 mars 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
8/10 Bien
Abdul Aziz
Voyage en famille
27 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Abdul Aziz
Séjour de 5 nuits en février 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 14 mars 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
8/10 Bien
Pascal El
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pascal El
Séjour de 4 nuits en février 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 7 mars 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Shuaib
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shuaib
Séjour de 5 nuits en février 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 14 févr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
YOUSEF FATTAH
Voyage en famille
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veldig luksus hotell
YOUSEF FATTAH
Séjour de 4 nuits en janvier 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 21 févr. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests.We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
10/10 Excellent
Alia
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alia
Séjour de 4 nuits en janvier 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 25 janv. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests. We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
8/10 Bien
Mie
Voyage en groupe
8 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Old hotel but amazing staff
Mie
Séjour de 7 nuits en décembre 2023
Réponse de Sincerely, Grand Hyatt Muscat Team le 21 janv. 2024
Dear Guest,Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat. We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. At the same time We are disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that we have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests. We look forward to the pleasure of welcoming you back to the Hotel in the future.
10/10 Excellent
Yuichi
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuichi
Séjour de 3 nuits en janvier 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 25 janv. 2024
Dear Guest,Thank you for your time and interest in providing feedback and comments regarding your recent stay in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet the expectations of our many local and international guests. We also appreciate your feedback on the hotel facilities, please be assured we have passed them on to our team as we continue to work on providing the highest levels of services to all our guests. We eagerly anticipate your return to Grand Hyatt Muscat during your next visit to this remarkable region.
8/10 Bien
Fred
Voyage en couple
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fred
Séjour de 1 nuit en janvier 2024
Réponse de Sincerely, Grand Hyatt Muscat Team le 21 janv. 2024
Dear Guest,Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat. We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. At the same time We are disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that we have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests. We look forward to the pleasure of welcoming you back to the Hotel in the future.
6/10 Satisfaisant
Will
19 déc. 2023
Les points forts : Propreté et personnel et service
Will
Séjour de 4 nuits en décembre 2023
Réponse de Sincerely, Grand Hyatt Muscat Team le 25 janv. 2024
Dear Guest,Thank you for taking the time to provide us with your feedback and comments in relation to your recent stay with us here at Grand Hyatt Muscat. We are always happy to hear that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. At the same time We are disappointed to read your feedback and experience in relation to some areas of our Hotels facilities, please be assured that we have shared your feedback with the members of the management team and asked them to share these with our team members as we endeavor to offer the highest levels of services to all of our guests. We look forward to the pleasure of welcoming you back to the Hotel in the future.