Suite, 1 très grand lit et 1 canapé-lit (Honeymoon Suite) | Rideaux occultants, chambres insonorisées, fer et planche à repasser
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Avis sur Pictured Rocks Inn & Suites

3 out of 5
Pictured Rocks Inn & Suites
420 M28 East, Munising, MI

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 364 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 360 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 156 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 82 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1000." "

8,2/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Jean

Les points forts : Propreté et confort de la chambre
Bon rapport qualité prix
Séjour de 2 nuits en août 2022

10/10 Excellent

Joleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a amazing weekend
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Patricia

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was a convenient place to stay for a graduation we attended. However we stayed 3 nights and there were no room make ups or towel changes.
Séjour de 3 nuits en mai 2024

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall the property and the service was very enjoyable, no complaints, but as landscapers, we would have liked to see some more flowers and less weeds, but really a beautiful place to stay will be back soon.
Séjour de 2 nuits en mai 2024

8/10 Bien

Laura

Close to everything but pool was closed ☹️
Séjour de 2 nuits en mai 2024
Réponse de Amanda St.Amour- Customer Service/Desk Manager le 21 mai 2024
Laura, We are so sorry our pool was closed for maintenance upon your arrival. We have it up and running again so we hope to see you in the future!

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay. Clean and comfortable. Would definitely stay again.
Séjour de 2 nuits en mai 2024
Réponse de Amanda St.Amour- Customer Service/Desk Manager le 21 mai 2024
Thank you for your review! We are so glad to hear you enjoyed your stay!

8/10 Bien

Greg

Voyage en famille
Disappointing that the pool was not available. The hot tub was great. Could hear a lot of noise from the hallway and other rooms.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Brandon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay here!
Séjour de 1 nuit en mai 2024

8/10 Bien

brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Vinh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mai 2024

8/10 Bien

Dale

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The room is clean and bed feels nice. However, the walls are not sound proof. I am able to hear conversations in the hallway and also from the parking lot. Also, the entry doors on the side of the building that leads you closest to your room are not secured by key card, so anyone can enter the building.
Séjour de 2 nuits en mai 2024
Réponse de Amanda St.Amour- Customer Service/Desk Manager le 8 mai 2024
Hi Dale, Thank you so much for taking the time to provide feedback. We hope to see you again soon!

10/10 Excellent

Sheena

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything that I need is right here within a very close vicinity! You can tell this place is older and has some history to it, very neat!! The front desk staff is very friendly and personable, check-in and parking were a breeze. I would definitely stay here again!
Séjour de 1 nuit en mai 2024
Réponse de Amanda St.Amour- Customer Service/Desk Manager le 8 mai 2024
Thank you for your review! We're glad to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

Michael

Séjour de 2 nuits en janvier 2024
Réponse de Amanda St.Amour- Customer Service/Desk Manager le 5 févr. 2024
Thank you for staying with us! We're glad you enjoyed your stay!

6/10 Satisfaisant

Elizabeth

Les points forts : Propreté
Facility provided basic rooms at an affordable price.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Alexander

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

john

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Receptionist was very polite and bubbly. Room was clean and well maintained. Slept like a baby. Now for the bad. This was my 3rd stay here. First 2 times i had the suite and it was amazing. I opted for a cheaper room this time around. Around 9 30 pm my wife and I went to the hot tub. Receptionist said it was broken the day prior but if its hot and bubbly to enjoy it. When entering the room there was a large family in the pool and few more in the hot tub. We joined in the hot tub and began to unwind. The other guests got up and left after about 10 minutes. Then an older gentleman proceeded to climb in. Seemed cheerful for the smile on his face. However he began to talk. This man was DRUNK. I live in Wisconsin and this man was the most obliterated dude I have seen in years. He informed us that this was his neices birthday party and he was a maintenance man for the hotel. He spent 15 minutes through slurs and hiccups explaining how we, the guests who paid for it all, shouldnt be there. That he only had it on for his family to enjoy for her 14th birthday party. CONTINUED to ramble on between bouts of booze induced vertigo to gently but all the same accost us for having the temerity to utilize the hot tob provided with our stay. Now it is place to stay and I hope this was a one off experience. I recommend a stay here but leave your batheing suit at home or call in advance to see if this drunken lout still thinks he is the manager.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Diane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice staff.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Aditya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice in my opinion would come back
Good place to stay, not too far from anywhere. Pool facilities were good, room and washroom was clean and comfortable to live in.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Doreen

Séjour de 1 nuit en octobre 2023

8/10 Bien

yuriy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great spot for taking a rest after a long hike. Unfortunately hot tub did not work during our stay. All other - just great
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Amber

Voyage en couple
Les points forts : Personnel et service
Good: Big room. Good location. Friendly staff. Bad: Shower not clean. Hair in shower. Kitchenette poorly stocked. There was only one spoon, one plate and one glass. No can opener, storage containers, kitchen towels, hot pads and no measuring cup. Cupboards empty. Had to buy plates, spoons, can opener and hot pads. Huge disappointment paying for a kitchenette but having to buy supplies. Could be a great place to stay at but only can give an average rating.
Séjour de 5 nuits en octobre 2023

8/10 Bien

kathleen

Voyage en couple
Les points forts : Propreté et personnel et service
Nice place to stay.
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Tina

Voyage en famille
Les points faibles : Personnel et service et équipements
They didn’t offer any services while we were there. They did not change the sheets or give us towels or toilet paper. When the toilet clogged, they gave us a bucket and plunger to fix it ourselves. We will not stay there again. At the end of our stay, they advised us that they would not enter our room for any reason!
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Virginia

Séjour de 1 nuit en octobre 2023

8/10 Bien

Dylan

Séjour de 1 nuit en octobre 2023

10/10 Excellent

j

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They had lots of info on things to do in the surrounding area
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Ryan

Séjour de 1 nuit en octobre 2023

10/10 Excellent

glenn

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The bed & sheets were comfy. Pool, hot tub & sauna were nice & warm. Sheila was great at check out. Asked her about places to visit & she gave me advice & circled places on a map telling me how to get to them. You are lucky to have such a sweet girl working there.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Nancy

Les points faibles : Infrastructures et conditions de l’hébergement
Poor value
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Yan

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Cynthia, Palatine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice staff and comfortable. Boat tour was delayed and allowed me to check in early
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great accommodations for sightseeing.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michael, Tampa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk clerk was very helpful. Room was nicely appointed. No issues.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Thomas W

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this place!
1. The parking spaces are so narrow that it’s almost impossible to open car doors to get out of unload without banging into another car. 2. The reception clerk continued a phone conversation (using earbuds) with a friend, while I was trying to check in. 3. The door lock would not set into lock without slamming the door shut. 4. The dead bolt lock would not go into place (or open) without pushing on the door from inside the room. 5. The TV offered only 1 channel (BBC America). The remote had only 3 working buttons - power, volume, and mute. The 2nd night the TV would not do anything except power up. No picture, no sound. 6. The first night, housekeeping left their carts out in the hallway - a clear safety hazard. This is an older inn but has not been updated or maintained well. I would not recommend it, and I would not stay there again
Séjour de 2 nuits en octobre 2023
Réponse de Amanda St.Amour- Customer Service Manager le 10 oct. 2023
Thomas,I'm so sorry to hear you didn't enjoy your stay. Had you let us know your tv wasn't working properly we would have fixed it for you. We understand we have an older building and it is under new ownership as of the past year or so, so many updates are to come. Thank you for your feedback as we will use this to do better in the future.

10/10 Excellent

Patrick

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was nice, convenient
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Mary

Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Lisa

Light shined in my room all night
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay.
Séjour de 2 nuits en octobre 2023

8/10 Bien

William

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very efficient & helpful. Room was clean.
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

James

Voyage en famille
Les points forts : Personnel et service
The carpet in the room needs to be replaced. The TV reception was intermittent. The cleaning staff in the hallway were very loud.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

James

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Nice motel and pleasant staff.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Dan

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ginger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place!
We were very impressed the accommodations. Although there was no breakfast included, that wasn't a huge factor. Conveniently located. 10+ 👍
Séjour de 3 nuits en septembre 2023

4/10 Médiocre

allen

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Check in time took a long time waiting for clerk to finish with phone calls while we stood waiting. Carpet was ripped in room, caulking in bathroom was poorly done by tub. There was a lot of noises from the hall during the night of slamming doors for other rooms.
Séjour de 1 nuit en octobre 2023