Salle de remise en forme

Avis sur Taj Lands End

5 out of 5
Taj Lands End
Byramji Jeejeebhoy Road, Bandstand, Bandra West, Mumbai, Maharashtra

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 698 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 196 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 64 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 1002." "

9,4/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Aline

Les points forts : Propreté et personnel et service
J'ai bénéficié d'un prix réduit, mais pour les clients payant des tarifs plus élevés, je ne suis pas certaine que cet hôtel puisse être considéré comme ayant un bon rapport qualité-prix. Le Taj Lands End est un bel hôtel un peu défraîchi et à la décoration un peu démodée et/usée: les tapis dans le hall et certaines lampes ou housses de coussins/revêtements ont grandement besoin d'être changés. Attention, les chambres n'étaient prêtes à l"heure du check in. Prévoyez un possible temps d'attente poucant aller jusqu'à 45 mn. Les animations dans le hall et le café Vista sont assez bruyantes, ce qui rend difficile de trouver un endroit paisible pour se détendre si vous devez attendre que votre chambre soit prête. Au café Vista, l'une des principales attractions est la vue sur la mer. Demandez bien à être placés en hauteur près des fenêtres pour bien profiter de la vue. Le buffet pour le petit déjeuner est varié et délicieux. Le hall dispose d'un centre d'affaires que je n'ai pas essayé. Les chambres ont des côtés modernes (prises USB multiples, panneau de contrôle, système d'ouverture de rideaux automatique, belle insonorisation) et aussi des choses à améliorer: Propreté, le coffre fort ne marchait pas, on aperçoit de nombreuses marques de doigts ou autres sur les murs, les vitres ou les portes, les poignées de porte sont mal mises, télé à l'ancienne avec chaînes cablées). Le service est en général irrégulier et manque un peu de naturel mais la.plupart des employés sont e
Séjour de 1 nuit en mars 2024
Réponse de Taj Lands End Mumbai le 15 mars 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Alexandre

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Moncrief Aviet le 1 févr. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Piscine
22eme etage
Lobby
Jardins
Séjour de 2 nuits en août 2023
Réponse de Moncrief Aviet le 27 oct. 2023
Dear Phillippe,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Aymeric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay
Warm welcome, friendly staff, nice and spacious room. One issue at checkout when my buffet dinner was charged to my room whereas it was included into my package: it took too long time to correct the mistake.
Séjour de 1 nuit en septembre 2019

8/10 Bien

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bonne adresse
Une qualité de service irréprochable, dommage que les alentours soient aussi congestionnés par le traffic
Séjour de 2 nuits en septembre 2019
Réponse de Moncrief Aviet le 27 oct. 2023
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Anabela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Moncrief Aviet le 27 oct. 2023
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Moncrief Aviet le 27 oct. 2023
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

PATRICK, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
demander chambre sup. vue mer , 14eme etage et +
Excellent sejour > cher mais prestations haut de gamme.
Réponse de General Manager le 26 août 2016
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End

10/10 Excellent

Benoît, Genève, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour au Taj Lands End hôtel, Branda West, Mumbai
Quatre jours très agréables, entre rendez-vous d'affaire et moments de détente en couple. Très bon rapport qualité/prix pour un hôtel de cette catégorie !
Réponse de General Manager le 26 août 2016
Cher client, Salutations de Taj Lands End, Mumbai! Merci d'avoir pris le temps de partager votre expérience. Nous avons vraiment hâte de vous accueillir à nouveau très bientôt! souhaits chauds équipe Taj Lands End

8/10 Bien

Camille, Villefranche sur mer

Les points forts : Propreté, personnel et service, confort de la chambre
un havre de paix dans Mumbai
tres proche de Mount Mary's, l'hotel est dans un quartier tranquille. Les chambres sont un peu vieillotes, par rapport au lobby de l'hotel. les matelas sont trés durs!! Le service est excellent, que ce soit lors du check in, au restaurant ou ailleurs dans l'hotel. Tres professionnel.
Réponse de General Manager le 26 août 2016
Cher client, Salutations de Taj Lands End, Mumbai! Merci d'avoir pris le temps de partager votre expérience. Nous avons vraiment hâte de vous accueillir à nouveau très bientôt! souhaits chauds équipe Taj Lands End

10/10 Excellent

Valentine, lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bandra
Parfait pour le business mais très éloigné du centre de bombay
Réponse de Team Taj Lands End le 25 août 2016
Cher invité, Salutations de Taj Lands End, Mumbai! Nous vous remercions pour vos commentaires reconnaissants et nous sommes heureux que vous avez eu une expérience de séjour agréable avec nous. Je suis heureux de savoir que nous avons réussi à gagner votre fidélité et de louange. Nous apprécions grandement votre patronage et nous nous réjouissons de vous accueillir à nouveau Taj Lands End, Mumbai bientôt. Meilleurs voeux, Équipe Taj Lands End

10/10 Excellent

Sunilkumar Babulal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Continues to strife for excellence in hospitality. However this time round the breakfast options not as good as previous stays and not to the usual excellent Taj standards
Séjour de 7 nuits en mai 2024
Réponse de Moncrief Aviet le 13 mai 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Rashmi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay was amazing right from property to staff service, food, amenities
Séjour de 1 nuit en mai 2024
Réponse de Moncrief Aviet le 11 mai 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

6/10 Satisfaisant

Joachim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel but extra services are super expensive. Almost ridiculously expensive. Staff was helpful and nice, location is a little inconvenient yet good if you drive 15-20min north!! All in all we had a great experience, all was nice it’s just a little overpriced.
Séjour de 4 nuits en mai 2024
Réponse de Moncrief Aviet le 10 mai 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Devinder

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a fantastic location and setvice
Séjour de 1 nuit en avril 2024
Réponse de Moncrief Aviet le 6 mai 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Kalpesh, Carlsbad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very luxurious hotel. Best views from 14th floor. Huge selection of wines and spirits.
Séjour de 2 nuits en avril 2024
Réponse de Moncrief Aviet le 16 avr. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

8/10 Bien

Manohar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Furniture repairs are not done well so expensive furniture looks dated or damaged. Service is excellent as is dining and spa.
Séjour de 6 nuits en avril 2024
Réponse de Moncrief Aviet le 16 avr. 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sushil

Séjour de 9 nuits en avril 2024
Réponse de Moncrief Aviet le 6 mai 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

2/10 Horrible

Gajendran

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Moncrief Aviet le 2 avr. 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

4/10 Médiocre

Sumanta

Voyage en famille avec de jeunes enfants
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
My recent stay at Taj Lands End, Mumbai, left much to be desired, particularly in terms of dining experience at their Vista restaurant. For example, some of the main dishes were left at the end of the table, and we had to help ourselves; desserts were served without clearing the mains’ dishes; desserts were served without spoons; for breakfast while, some guests were given extra attention others were not attended even after repeated requests, we were given a table with previous guests used glasses and had to request 3 different people for water even after highlighting our child is thirsty, etc. Despite efforts made by the management to address concerns raised during our stay (such as having to wait for hours after arrival within the designated check-out time for our two interconnected rooms), the service quality at Vista Restaurant remained poor. The menu choices were limited and uninspiring, and the overall dining experience fell short of the standards we have come to expect from Taj properties. Even my young daughter expressed dissatisfaction with the food, making meal arrangements outside the hotel necessary throughout our stay. Additionally, the hotel failed to address the issue of clearing food trays from the corridors outside the rooms promptly (the food stayed in the corridors for over 12 hours on some occasions, and we showed the director of rooms those pictures). It smelled bad often in the corridors.
Séjour de 3 nuits en mars 2024
Réponse de Moncrief Aviet le 2 avr. 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Dnyansheel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The all in all hotel experience if I sum it up in short
Séjour de 1 nuit en mars 2024
Réponse de Moncrief Aviet le 31 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

bhavna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taj does hospitality like no other brand. Fantastic staff, great food and breakfast. Great location for access to airport, Khar, Bandra, and south Bombay. We loved our stay and will certainly return. The building is a tad dated, but everything else is spectacular.
Séjour de 6 nuits en mars 2024
Réponse de Moncrief Aviet le 29 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

2/10 Horrible

Kamaljit

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté
I got food poisoning at the restaurant on the second night. They also charge you extra for a child over 12 when you get there instead of fixing the issue
Séjour de 6 nuits en mars 2024
Réponse de Moncrief Aviet le 29 mars 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Raksha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 4 nuits en mars 2024
Réponse de Moncrief Aviet le 29 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Manju, Dunstable

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Moncrief Aviet le 28 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

MANISH

Les points forts : Infrastructures et conditions de l’hébergement
Amezing view
Séjour de 1 nuit en mars 2024
Réponse de Moncrief Aviet le 26 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

6/10 Satisfaisant

Abhinav

Les points forts : Équipements
Normally I stay in other hotels, have stayed in this hotel for first time. Didn’t had good experience.
Séjour de 3 nuits en mars 2024
Réponse de Moncrief Aviet le 25 mars 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

8/10 Bien

Ranjeet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel offers a luxurious experience with a superb location, courteous ground staff, comfortable beds, stunning rooms and bathrooms, excellent toiletries, and an amazing breakfast. However, there are some not so good things. The in-room service is slow and occasionally unresponsive, with frequent issues of calls going unanswered. The food, although expensive, is often of poor taste and quality. And despite providing feedback to the manager, there seemed to be no significant action taken to address concerns. Additionally, as a gold Expedia member, there was no upgrade or special offer provided.
Séjour de 1 nuit en mars 2024
Réponse de Moncrief Aviet le 25 mars 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sonia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel with lovely staff who are always there to help with anything especially the housekeeping who were efficient with keeping everything fully replenished. Our housekeeper Kajal was great and went above and beyond. The buffet breakfast had a great variety and could also order a la carte items such as Eggs Benedict and French toast on request. The hotel lobby was also a standout for us and was nice to chill after a long day exploring with a drink in the lobby bar and enjoy the live music.
Séjour de 4 nuits en février 2024
Réponse de Moncrief Aviet le 18 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Shelly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We thoroughly enjoyed our stay last month, thanks in large part to the incredible hospitality provided by Devesh. His skillful concoction of cocktails added an extra layer of delight to our experience. Huge thanks to him for making our time truly memorable!
Séjour de 5 nuits en février 2024
Réponse de Taj Lands End Mumbai le 16 mars 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Prashant

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable clean and nice ocean view
Séjour de 2 nuits en mars 2024
Réponse de Taj Lands End Mumbai le 14 mars 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai l,

8/10 Bien

Ruchi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Satbir at the concierge desk and Shailesh the driver were brilliant
Séjour de 3 nuits en mars 2024
Réponse de Taj Lands End Mumbai le 14 mars 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Vineet, Surrey

Séjour de 4 nuits en mars 2024
Réponse de Taj Lands End Mumbai le 14 mars 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

RAJENDER

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
friendly staff.
Séjour de 1 nuit en mars 2024
Réponse de Taj Lands End Mumbai le 14 mars 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Karan, redmond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Moncrief Aviet le 2 mars 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Siddharth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is the flagship hotel for the Taj for a reason, it is amazing.
Séjour de 4 nuits en février 2024
Réponse de Taj Lands End Mumbai le 27 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Asmita, Markham

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smooth check in, efficient and accommodating staff at Vista for breakfast. Had a very pleasant stay!
Séjour de 5 nuits en février 2024
Réponse de Taj Lands End Mumbai le 27 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Priti

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A brilliant, welcoming hotel. The service was exceptional. From reception all the way to housekeeping, everyone was proactive and wanted to make our stay comfortable and easy. Will definitely be going back!
Séjour de 7 nuits en février 2024
Réponse de Moncrief Aviet le 23 févr. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Raoul

Great!
Séjour de 6 nuits en février 2024
Réponse de Moncrief Aviet le 23 févr. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Vivek

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel with very attentive staff. The hotel has very good food option.
Séjour de 2 nuits en février 2024
Réponse de Taj Lands End Mumbai le 26 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

farhana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome.
Excellent stay. We were upgraded to the club room with a lovely ocean view. As we were celebrating an occasion- balloons and cake were kept in the Room.
Séjour de 1 nuit en février 2024
Réponse de Taj Lands End Mumbai le 17 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Amrit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent staff
Renuka made us feel welcome from the minute we stepped onto your beautiful hotel. She ensured our comfort throughout our time with you. She’s a wonderful asset to your team
Séjour de 4 nuits en février 2024
Réponse de Taj Lands End Mumbai le 16 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Pradeep

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Moncrief Aviet le 15 févr. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Bindu

Séjour de 1 nuit en février 2024
Réponse de Taj Lands End Mumbai le 13 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Moncrief Aviet le 10 févr. 2024
Dear Mr. Roger,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Ami

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good clean hotel excellent staff
Séjour de 3 nuits en janvier 2024
Réponse de Taj Lands End Mumbai le 7 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

8/10 Bien

Shankar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is unbeatable - easy access to the airport, Worli Sea Link, Linking Road shopping and restaurants, and more. Service is first class. The rooms seemed a little dated though - time for an upgrade! Also, we paid for a club room, and nobody explained the amneties that we could have used - the club room, workout area, and more. We also didn’t need to airport pickup, but the staff was pretty uncooperative about giving us the flexibility to use that service to go somewhere other than the airport.
Séjour de 2 nuits en janvier 2024
Réponse de Taj Lands End Mumbai le 7 févr. 2024
Dear Guest Greetings from Taj Lands End, Mumbai! Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

6/10 Satisfaisant

Alexandra

Séjour de 2 nuits en janvier 2024
Réponse de Taj Lands End Mumbai le 7 févr. 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Akil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful
Séjour de 11 nuits en janvier 2024
Réponse de Moncrief Aviet le 1 févr. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Nilam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. Found staff to be very friendly
Séjour de 2 nuits en janvier 2024
Réponse de Moncrief Aviet le 30 janv. 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai