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Avis sur Ramada Plaza by Wyndham Palm Grove

5 out of 5
Ramada Plaza by Wyndham Palm Grove
Juhu Beach, Juhu, Mumbai, Maharashtra

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 575." "
Note des voyageurs de 8 (Bien), d’après 186 avis sur 575." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 575." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 575." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 575." "

8,0/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

2/10 Horrible

PHILIPPE

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aucun taxi ne voulait m'y déposer
Séjour de 2 nuits en mars 2023
Réponse de Randhir le 3 mai 2024
Dear Guest,We thank you for the valuable feedback and will definitely take corrective action if it is our hotel car. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel bien placé près de la plage de Juhu et de ses animations et restaurants de rue. Vue sur mer
Réponse de Randhir le 17 déc. 2022
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Santiago

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Quality service
City but also sea view from spacious and clean room. Variety in restaurant and great reliable service. A bit far from old town but next by the beach for a walk or jogging session.
Séjour de 3 nuits en août 2022
Réponse de Randhir le 21 août 2022
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

henri, paris

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
proche de la plage
l'hôtel est bien situé sur la partie nord de Mumbay, plutôt côté Indous. A deux pas de la plage on peut voir au bord de mer tous les soirs des processions et d'offrandes, ce qui peut être intéressant l'ai un peu moins le matin quand l'eau commence à les balayer. A voir
Réponse de randhir le 4 juin 2016
Dear Guest, Thank you for your feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future. Kindest regards Randhir Tanwar General Manager Ramada Plaza Palm Grove.

8/10 Bien

James, Paris

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sympathique hotel à proximité de la plage.
Hotel bien situé à proximité de la plage , secteur de Juhu beach , personnel tres accueillant , bonnes prestations dans l'ensemble , chambres confortables , wifi tres performant ( ce qui mérite d'être souligné ). Restaurants et bar proposant des produits de qualité. Situé à proximité de l'aéroport.

10/10 Excellent

jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was awesome stay,clean,staff was very good
Séjour de 6 nuits en mai 2024
Réponse de Randhir le 26 mai 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 Satisfaisant

sagar

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
Dining staff was not friendly and helpful. Not a five star property per me.
Séjour de 2 nuits en mai 2024
Réponse de Randhir le 11 mai 2024
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us in improving our product and services.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 Satisfaisant

Sanjeev

Very dirty pool area. Limited breakfast
Séjour de 1 nuit en avril 2024
Réponse de Randhir le 12 mai 2024
Dear GuestThank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time for sharing your experience.I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you. May I request you to share your coordinates at gm@ramadaplaza-juhu.com so that I can get in touch with you to know more about your experience and make necessary corrections.Request you to consider this experience in isolation not reflective of the service standards we are known for.I look forward to talking to you.Best regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Nanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay at Ramada Plaza, Juhu. Noisy neighbours next door but besides would definitely recommend.
Séjour de 4 nuits en avril 2024
Réponse de Randhir le 25 avr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Pooja

Séjour de 3 nuits en avril 2024
Réponse de Randhir le 12 mai 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Saseendran

Les points forts : Équipements
Pleasant Stay & Friendly Staff…
Séjour de 1 nuit en avril 2024
Réponse de Randhir le 18 avr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

2/10 Horrible

ratnager

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Reception staf is not polite and this place what you see in pics it not even close to that. Guest can not even can visit you in the room.
Séjour de 1 nuit en avril 2024
Réponse de Randhir le 13 avr. 2024
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Ramdai

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Randhir le 11 avr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Graham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice end to our trip around India, the only negative was it was definitely not quiet until after midnight outside the hotel. Other than that fantastic
Séjour de 2 nuits en mars 2024
Réponse de Randhir le 26 mars 2024
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Shivam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Randhir le 18 mars 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Balwant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A clean hotel and staff were very accommodating
Séjour de 1 nuit en mars 2024
Réponse de Randhir le 16 mars 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Sachin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Randhir le 13 mars 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Pooja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Randhir le 2 mars 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Famida

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location on the beach. Very courteous and friendly service by the staff at dining, housekeeping and baggage services Only complaint is that we got charged more than the rate quoted on our booking, as hotel took a commission on dollar rate so we ended up paying interest. They should have warned us about this before they effected payment on my card as I would have paid by INR instead of CAD. Other than that no complaints.
Séjour de 3 nuits en février 2024
Réponse de Randhir le 1 mars 2024
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Ramnik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing experience
Amazing experience. Beach and street food stalls within stone throws distance. Great breakfast options. Great gym, jacuzzi and steam room. If come to Mumbai again I would stay here again. Whilst not modern design, functional requirements all good.
Séjour de 6 nuits en février 2024
Réponse de Randhir le 27 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff went out of their way to be helpful. Poolside area needed more wait staff and cleanup should have been done without prompting. The hotel driver, Mr. Santosh Mishra was excellant and very proactive when taking us to the airport for check in. Didn’t just drop us off but made sure we entered safely. Would recommend this hotel as a layover hotel. Remember you are in Mumbai on a local beach.
Séjour de 1 nuit en février 2024
Réponse de Randhir le 25 févr. 2024
Dear Guest,Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai.I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Michael

Séjour de 1 nuit en février 2024
Réponse de Randhir le 24 mars 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 Satisfaisant

Valdas

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Randhir le 23 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Saila

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Randhir le 20 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Prakash, Harrow

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanness, Service and food was excellent
Séjour de 3 nuits en février 2024
Réponse de Randhir le 20 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Arun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel great location definitely stay again
This stay on this occasion we were very happy with the level of service we received and the location of the hotel and food availability around the Area
Séjour de 2 nuits en février 2024
Réponse de Randhir le 20 févr. 2024
Dear Guest,Thank you for your feedback.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future.Kindest regardsRandhir TanwarVice PresidentRamada Plaza Palm Grove

10/10 Excellent

Saila

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed altogether for 14 days The staff from Bell boy to housekeeping were very friendly and went out of their way to help Our big thanks to Brian at the door and Davendra in house keeping. Overall the stay at the hotel was very pleasant experience
Séjour de 3 nuits en février 2024
Réponse de Randhir le 20 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Saila

Séjour de 1 nuit en février 2024
Réponse de Randhir le 20 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Sunit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy and fast checkin, good breakfast, convenient location.
Séjour de 5 nuits en février 2024
Réponse de Randhir le 18 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Jasuben

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is right next to Juhu Beach with all the hustle and bustle. Friendly staff from the door to the cleaners and all in between. Would definately come again.
Séjour de 1 nuit en février 2024
Réponse de Randhir le 15 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Priti

Séjour de 1 nuit en février 2024
Réponse de Randhir le 15 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 Satisfaisant

Ralfs, Oslo

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Back to the 1980ies feeling when it comes to room and facilities. Room is large enough, but lack of a hand held shower head is a bit of a drawback. On the positive side swimming pool is nice with deeper areas allowing a proper swim. This holtel has quite helpful personnell at the entrance that we appreciated a lot when getting our luggage and ourselves into a taxi. All in all it is an ok hotel that could do with some changes to bring it to the XXI century. Area around is a bit challenging - at times very heavy traffic on the road just outside hotel premises. People "begging" for money just outside the gate can be a challenge, as some are quite intense in their pursuit of not just a few coins, but rather larger bills. Rooms at the back have not much of a view, but are probably quieter than those facing the road. However for plane enthusiasts, rooms facing the road could be fun - you can get a glimpse of planes taking off frm BOM airport.
Séjour de 2 nuits en février 2024
Réponse de Randhir le 15 févr. 2024
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is very clean. We enjoyed our stay and t
Séjour de 1 nuit en février 2024
Réponse de Randhir le 15 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Saila

Séjour de 1 nuit en février 2024
Réponse de Randhir le 11 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Saila

Séjour de 4 nuits en février 2024
Réponse de Randhir le 11 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

premila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were excellent, service great. good location close to Juhu beach. The only thing that I noticed was that the decor was dated
Séjour de 1 nuit en février 2024
Réponse de Randhir le 9 févr. 2024
Dear Guest,Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai.I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Nazir

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent Service
Séjour de 4 nuits en février 2024
Réponse de Randhir le 9 févr. 2024
Dear Guest,Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai.I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Asiya Ibrahim

Very good
Séjour de 2 nuits en février 2024
Réponse de Randhir le 8 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Dilip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was amazing staying in Ramada all the way in fact we will be going back soon can’t fault it
Séjour de 3 nuits en janvier 2024
Réponse de Randhir le 8 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Rajeshwari

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This visit was for my son’s wedding shopping. The stay at Ramada was beyond imagination. The staffs were very courteous helpful and friendly. The management is approachable and alway checking to make sure the stay is an enjoyable one. The housekeepers are very friendly and helpful, cleanliness is to the par and we as guests are being looked after really well. A hotel I will recommend to everyone.
Séjour de 5 nuits en février 2024
Réponse de Randhir le 8 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Jagjivandas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Randhir le 8 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 Satisfaisant

Bhavesh

Voyage en famille
Les points forts : Personnel et service
Showers are not warm enough and keep switching off and only have a rain head so hair keeps getting wet. Access to the beach is a plus and location is convenient from the airport. Staff are friendly and very helpful and it feels safe. Mosquitos in the room and some bad odor intermittently Hotel feels a little worn and needs updating
Séjour de 4 nuits en janvier 2024
Réponse de Randhir le 6 févr. 2024
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Poor service
We had a 3 night stay at this hotel. The experience was not so good. Staff were not helpful from reception to housekeeping. No direct number to call reception or housekeeping. Everytime we had to call an operator to transfer the call. And sometimes the operator would not answer. Once I even had to call the outside number of the hotel asking them to transfer to housekeeping. And at the time of check out they tried to charge us for this call as a STD call! One thing that annoyed the most was the hotel policy to allow 3 devices per toom to be connected to wifi. Our booking was for three people and we had three smartphones. The moment we tried to connect one laptop, it didn't work. So we had to call reception evertyime to reset the devices and choose the most important three. We mentioned this to the hotel staff but they only referred to the hotel policy.
Séjour de 3 nuits en janvier 2024
Réponse de Randhir le 3 févr. 2024
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Rajeshwari

Séjour de 5 nuits en janvier 2024
Réponse de Randhir le 4 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

anjali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay and overall service! It is in the close proximity to restaurants, beach, shopping etc. thoroughly enjoyed the stay at the hotel!
Séjour de 3 nuits en janvier 2024
Réponse de Randhir le 2 févr. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Priti

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Randhir le 2 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Randhir le 1 févr. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Bhagvati

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay near juhu beach
Hotel rooms were nice and comfortable. Staff very friendly
Séjour de 1 nuit en janvier 2024
Réponse de Randhir le 19 janv. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 Excellent

Aly

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything very good good service
Séjour de 2 nuits en janvier 2024
Réponse de Randhir le 19 janv. 2024
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

4/10 Médiocre

Petter

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 14 nuits en novembre 2023
Réponse de Randhir le 19 janv. 2024
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.