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Avis sur IRA By Orchid Mumbai T-2 International Airport

4 out of 5
IRA By Orchid Mumbai T-2 International Airport
Andheri Kurla Road, Andheri East, Mumbai, Maharashtra

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 53 avis sur 374." "
Note des voyageurs de 8 (Bien), d’après 118 avis sur 374." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 374." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 374." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 374." "

6,8/10

Propreté

6,8/10

Personnel et service

5,8/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Luc

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Un belle hotel mais vieillot et encadré par des cadres incapable de gerer une armees’ de personnel qui battent l air... bilan... un cafouillage enorme dans le service . Quant a la piscine ... je comptais pas l utiliser, elle est devenu le decor de la salle de restauration.. ce qui me donne un peu le sentiment de duperie ... !!! Bref ca aurait pu etre genial , c’est juste ben moyen ..
Séjour de 1 nuit en décembre 2018
Réponse de Rajesh Mehta le 9 mars 2019
Dear Guest, Namaskar!! At the outset, We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind Regards, General Manager VITS, Mumbai

6/10 Satisfaisant

Thierry , Paris

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Le personnel de service est très bien, le restaurant très correct .mais la dame générale managers avec sont gros ventre à l’aIt est épouvantable au moment du payment leur appareil américain express ne marchait pas ,je n’avais pas d’autre moyen de paiement . Elle m’a Humilié devant la clientèle de l’hôtel menacé de pas me laisser partir J’ai dû faire appel à une amie à moi pour ne pas être séquestré. «alors que ma carte marchait parfaitement » en arrivant à l’aéroport j’ai failli rater mon avion à cause de cela. Au global je ne retournerai pas dans cette hôtel en plus très loin du centre-ville. Je ne vous recommande pas . Thierry pietu
Séjour de 7 nuits en mai 2018

6/10 Satisfaisant

Loubna

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotel affreux
Je ne conseil pas cet hotel. Les chambres sentent mauvais l'humidité, les serviettes sentent mauvais, chambre sans oxygenes et j'en passe. Bien que certaines membres du personnels soient super, c'est à dire 3 je ne conseil pas cet hotel
Séjour de 3 nuits en juillet 2017
Réponse de General Manager le 25 juil. 2017
Dear Loubna We sincerely thank you for your valuable feedback. We have made note of your feedback and are deeply distress to hear that our services did not match your value expectations on certain aspects, the feedback shall be taken up with the concerned section heads and we shall ensure corrective actions towards it. We are in the process of refurbishing our product to the next level and I am sure you would enjoy the same in the near future. Please contact me personally when you next plan a trip to VITS, Mumbai and I shall ensure you have a flawless stay with us. Best Regards Ranjan Kumar Das

2/10 Horrible

Alexandre, Toulouse

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyage professionnel.
Equipements vétustes. Odeurs nauséabondes. Nettoyage très approximatif. Personnel ne parlant pas ou mal anglais. Petit déjeuner rudimentaire - et pas bon. Boite de nuit (voisine) jusqu'à une heure du matin! Ne mérite pas ses 4 étoiles. A peine 2. A FUIR

6/10 Satisfaisant

bat, Paris

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel proche de l'aéroport international
Chambres très spacieuses et climatisées mais un peu humide à cause du climat. Petit déjeuner copieux, nourriture locale et internationale. Navette assurée avec l'aéroport, mais faire attention de prévenir avant l'arrivée, si comme nous vers 1 heure du matin.

2/10 Horrible

FabJ, Paris

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A éviter! Odeur de moisi partout!!!
Seul point positif : Service gratuit de transfert de et vers l'aéroport (Environ 10/15 minutes). Rien de bien à dire sur le reste : Forte odeur de moisi dans les chambres, draps, oreillers et serviettes humides, aucune rénovation de l'hôtel depuis de nombreuses années, propreté douteuse, douche qui arrose partout sauf là où il faut... Vu le prix, allez n'importe où ailleurs!

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
vits mumbai
très décue de cet hotel assez cher et finalement peu propre, voire peu sympathique. Tapis sale dans la chambre, odeurs... personnel très en attente de bonnes mains etc. Pisicne inutilisable... peu éclairée, au centre du restaurant (voyagions ave cenfant de 8 ans) ... J'ai de loin préféré le Residency pas très loin. Avions besoin d'un hotel proche de l'aéroportà cause de notre avion à 6h du matin... ils ont oublié de nous réveiller... pour le rapport qualité/prix il y en a d'autres...

4/10 Médiocre

Vivek

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 3 janv. 2024
Dear Mr. Vivek, Namaskar !Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards Rajesh MehtaGeneral Manager

2/10 Horrible

Chintan

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pathetic hotel. Unclean and dirty
It was just dirty and unsanitary. For the star rating and price I never expected it to be this bad
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 3 janv. 2024
Dear Mr. Chintan, Namaskar !We are genuinely disappointed to learn about your experience as it falls well short of the high cleanliness standards we strive to uphold. Your comments have been taken seriously and we have immediately initiated a thorough investigation to address the issues within our establishment. Additionally, we will be reinforcing our housekeeping protocols to ensure that the accommodations provided to all our guests meet and exceed expectations moving forward. Understanding that our efforts cannot undo the discomfort you faced, we are nonetheless committed to making things right. We would welcome the opportunity to discuss your experience in further detail. Please reach out to our customer service team at your earliest convenience so that we can work towards a satisfactory resolution. Rest assured, it is feedback like yours that enables us to improve, and we are grateful for the opportunity to remedy the situation. We hope you will allow us the chance to demonstrate the true level of our service and hospitality in the future. Warm Regards,Rajesh Mehta General Manager

10/10 Excellent

Kirtankumar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food cleaning all other service,
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 2 déc. 2023
Dear Mr. Kirtan, Namaskar !We glean from your feedback that you found our food, cleanliness, and other services satisfactory. It's imperative for us to ensure that every aspect of our service meets your expectation. However, we noticed that your response is a bit vague. It would assist us greatly if you could provide more detailed feedback about your experiences. For example, are there any dishes that stood out to you during your meal, or are there any areas in which you feel we could have performed better? Your insights will enable us to improve our services and give you a better experience in the future. Thanks & Regards Rajesh MehtaGeneral Manager

2/10 Horrible

Sydney, Yorkville

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The rooms are very outdated. No ventilation in bathrooms. When you go to have a shower, the entire bathroom ceiling and the outside ceiling around the bathroom is wet ands damp. There were flies coming out of the drain in the bathroom and at one point there were worms coming out of the bathroom sink. We got the room changed but the a/c in the second room was not cooing the room at all. For a hotel that boast themselves as a 4 star hotel don't have basic amenities like fridge and safe. Even the tv is so old that it does not even have a power off button!! I would not even dream to stay at this hotel not just in mumbai but also other locations if they have one! Too bad I don't have the option to post pics on this site. But I'm surely going to post it on Google.
Séjour de 6 nuits en novembre 2023
Réponse de General Manager le 18 déc. 2023
Dear Valued Guest,Namaskar !We’re genuinely sorry to hear about the issues you encountered during your stay with us. It disappoints us that we were unable to meet your expectations as providing a comfortable and pleasant stay to our guests is our highest priority. Feedback about the outdated facilities, poor ventilation, and lack of certain amenities has been noted for prompt and immediate action. We assure you that we hold hygiene as our utmost priority, hence the issues you've mentioned do not represent the quality of service we strive to provide. The condition of your A/C in the second room is unacceptable and we deeply regret the discomfort it caused. We understand that we have fallen short in providing you with the standards of a 4-star hotel and for this, we are truly sorry. We acknowledge your concerns and assure you that steps are being taken to make the necessary improvements. Your decision to not stay with us in the future is a serious concern. We hope to have the opportunity to change your perspective and to show you an upgraded level of service and hospitality. We will certainly resolve these issues so that our future guests never have to face such unpleasant situations. Again, we deeply regret the inconvenience you experienced and appreciate your feedback which will assist in our ongoing efforts to improve our service and facilities. Thanks & Regards Rajesh MehtaGeneral Manager

8/10 Bien

Neelesh, Coquitlam

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 2 déc. 2023
Dear Valued Guest,Namaksar !Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager

6/10 Satisfaisant

Jaspal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2023
Réponse de General Manager le 18 nov. 2023
Dear Mr. Jaspal, Namaskar !Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Thanks & Regards Rajesh MehtaGeneral Manager

10/10 Excellent

ruediger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 18 nov. 2023
Dear Valued Guest,Namaskar !Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service
Average for an overnight to catch an early flight.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 23 déc. 2023
Dear Valued Guest.Namaskar!We are concerned to note the feedback of your recent stay and thank you for sharing your concerns with us. We are sorry that your experience has been to the contrary and assure you that we will look into this matter and take appropriate action.Our top-most priority is to ensure customer satisfaction through quality service and addressing guest concerns satisfactorily. It is indeed disappointing to note that your experience has been to the contrary.We assure you that we will work on your feedback and serve you better going forward. Having mentioned the above, I request you to treat this incident in isolation and we do look forward to an opportunity of welcoming you back at Ira Mumbai. Warm Regards,Rajesh MehtaGeneral Manager

2/10 Horrible

Surupa

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very bad experience. Service wise horrible. Unprofessional staff
Séjour de 3 nuits en août 2023

8/10 Bien

Astha

Séjour de 1 nuit en août 2023

2/10 Horrible

SAMPATH

Séjour de 1 nuit en juillet 2023

8/10 Bien

Bernardina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good hotel with excellent service
The service was excellent. The room was clean but would be excellent with a little refurbishment. Food is excellent.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Rajender

Séjour de 2 nuits en juin 2023

4/10 Médiocre

Tom

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en avril 2023

2/10 Horrible

Abdul

Séjour de 2 nuits en février 2023

10/10 Excellent

Catherine

Séjour de 1 nuit en janvier 2023

4/10 Médiocre

MANISH

Séjour de 1 nuit en décembre 2022

8/10 Bien

prashant

Séjour de 1 nuit en novembre 2022

8/10 Bien

R

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Harjeet Singh

Séjour de 2 nuits en septembre 2022

4/10 Médiocre

Roy

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never Again!
The staff here are really nice. Unfortunately that's the only positive thing about this place! The hotel is under renovation. There is no bar! There is no Swimming pool. The whole place looks like something from the 1980's. My room was to put it bluntly horrible. Run down and tired looking. See the photos. They are extremely dated and items like cupboard doors and drawers are sticky and hard to open. On top of that the safe didn't work either! That wasn't the worst thing though. By far the worst thing was the humidity in the room. Air conditioning ON or off made no difference what so ever. Off actually slightly improved the situation. On or off you felt "wet and sticky". Your clothes feel damp, the bedding feels damp. This is obviously a hotel wide thing as dehumidifiers are in the corridors! It's unpleasant to say the least. An update on this. I've come home and my wife whilst putting my washing in the machine commented on how much my clothes smelt of damp!! On one occasion the room door didn't lock. The staff were "it's OK, we fix" but even so, I had to go to work and leave my room unlocked! Breakfast is "different". One day due to work commitments I had to get my breakfast at 7 am. This is a standard time in any hotel. Not this one! I ended up with cold beans, cold sausages and like warm potatoes. There were no staff at all. I was told it was my fault as breakfast starts at 7.30 am!! Choose this hotel if you want. However if you do a little more searching you will find
This was the pool area
This was the bar area
Run down
Yuk!
Séjour de 5 nuits en septembre 2022
Réponse de Front Office Manager le 16 oct. 2022
Dear Valued Guest Namashkar!Guest feedback is important and is taken seriously at our Hotel as it helps us to understand and improve on our services and facilities. It is only from feedback of valued guests such as you that we are able to identify any gaps in our service levels and product as we persist with our journey towards continuous improvement. With this in mind, I hope that we will have the pleasure of welcoming you back to our hotel in the future, and please know that will do the utmost to provide a guest experience more in keeping with your expectations and our standards.Regards, Front Office Manager

4/10 Médiocre

Muthuraj

Séjour de 3 nuits en février 2022
Réponse de VITs le 1 avr. 2022
Dear Guest, Namaskar ! Thank you for the rating . Look forward to welcome you back soon Regards, VITS

4/10 Médiocre

Arvind

Séjour de 1 nuit en décembre 2021

10/10 Excellent

Api

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The property is definitely not worth the 4 star class of hotels ...it needs major renovayion they need to work on major reapirs of the hotel to make it look new clean and crsip and pleaaurable for the guests ! the staff is very friendly and cooperative and do deserve a 10 star 🌟
Séjour de 2 nuits en mars 2022
Réponse de RP le 12 mars 2022
Dear Guest, Namaskar ! Thank you for taking the time to write a review about the hotel . We have taken a note on the mentioned feedback and will look into the same for immediate consideration. Look forward to welcome you back soon. Regards, VITS Mumbai

10/10 Excellent

neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place for the price in the city!
I only stay here, large rooms, cheap prices, English tv stations, nice lobby…I wouldn’t stay anywhere else!
Séjour de 3 nuits en janvier 2022
Réponse de VITS le 19 janv. 2022
Dear Mr.Neil, Namaskar ! Thank you for the stay and positive feedback . Look forward to welcome you back soon. Regards, Front Office Manager VITS Mumbai

2/10 Horrible

Ashutosh

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Terrible Service 😒😒
Terrible. The rooms did not open for 2hrs !! Reception wont pick up the phone ! Very bad serice. Definitey Not recommended for the pricing, you’ll get much better options around this place!
Séjour de 1 nuit en décembre 2021
Réponse de VITS le 21 déc. 2021
Dear Mr.Ashutosh, Namaskar ! Thank you for taking the time to write a review about the hotel. We have taken a note on the mentioned feedback and will escalate the same for immediate consideration. Look forward to welcome you back soon. Regards, VITS Mumbai

4/10 Médiocre

Sunil

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021
Réponse de VITS le 21 déc. 2021
Dear Esteemed Guest, Namaskar ! Thank you for taking the time to rate the property. Look forward to welcome you back soon. Regards, VITS Mumbai

4/10 Médiocre

Dhruv

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Pathetic check in experience
Check in experience was pathetic. Arrived at the hotel past midnight and they claimed to not have received the booking from hotels.com and asked me to pay again. We finally agreed that they would block the amount on my credit card until they received confirmation from hotels.com. I got a call at 5am saying hotels.com had responded and there was an issue in the booking system somewhere.
Séjour de 1 nuit en novembre 2021
Réponse de VITs le 21 déc. 2021
Dear Esteemed Guest, Namaskar ! Thank you for taking the time to write a review about the hotel . We duly regret the inconvenience caused and ensure such issue are not repeated. Look forward to welcome you back soon. Regards, VITS Mumbai

4/10 Médiocre

vinodh

Séjour de 1 nuit en octobre 2021
Réponse de VITs le 21 déc. 2021
Dear Esteemed Guest, Namaskar ! Thank you for taking the time to rate the property. Look forward to welcome you back soon. Regards, VITS Mumbai

8/10 Bien

Mandar

Séjour de 2 nuits en novembre 2021

8/10 Bien

Agam

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Pleasant stat
Séjour de 1 nuit en octobre 2021
Réponse de VITS le 9 nov. 2021
Dear Guest, Namaskar ! Thank you for the review . Look forward to welcome you back. Regards, Reservations

10/10 Excellent

Ismail

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de VITS le 7 oct. 2021
Dear Esteemed Guest, Namaskar ! Thank you for the rating . Look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai

2/10 Horrible

Ghanshyam

Séjour de 3 nuits en septembre 2021
Réponse de VITS le 7 oct. 2021
Dear Mr.Ghanshyam, Namaskar ! Thank you for the rating . Look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai

10/10 Excellent

MAHESH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An awesome experience
Undoubtedly one of the best experience I'd. Everything from check in to check out was extremely smooth and we'll coordinated.
Séjour de 1 nuit en juin 2021
Réponse de VITS le 7 juin 2021
Dear Mr.Mahesh , Namaskar ! Thank you for the stay and positive feedback . Look forward to welcome you back soon. Regards, Rajesh Mehta General Manager VITS Mumbai International Airport T2

10/10 Excellent

Sanjaykumar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de VITS le 1 juin 2021
Dear Mr.Sanjay Kumar, Namaskar ! Thank you for taking the time to rate our services . We look forward to welcome you back soon . Kind Regards, Rajesh Mehta General Manager VITS Mumbai International Airport T2

10/10 Excellent

PANKAJ RAMKUMAR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de VITS le 1 juin 2021
Dear Mr.Pankaj, Namaskar ! Thank you for taking the time to rate our services . We look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai International Airport T2

4/10 Médiocre

PRASADI

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2021
Réponse de VITS le 4 mai 2021
Dear Mr Prasad, Namaskar ! Thank you for the stay and rating . We look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai International Airport T2

10/10 Excellent

Suyog

Les points forts : Propreté, personnel et service, confort de la chambre
Very polite and friendly staff from housekeeping to front desk all the staff were wonderful, expensive food though n no u can’t get food from outside..
Séjour de 1 nuit en avril 2021
Réponse de Rajeev le 19 avr. 2021
Dear Mr Suyog, Namaskar ! Thank you for the stay and feedback . We look forward to welcome you back . Regards, Rajeev Pillai Front Office Manager

8/10 Bien

Soeab

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in very responsible price
Excellent in all respect
Séjour de 3 nuits en avril 2021
Réponse de Rajeev le 19 avr. 2021
Dear Esteemed Guest, Namaskar ! Thank you for the stay and positive feedback. Look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai

8/10 Bien

Tanjib

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the good hotel near airport
Vits mumbai is one of the good hotel near airport. Their breakfast is good. The main good thing is their wonderful service.
Séjour de 4 nuits en février 2021
Réponse de Rajesh le 19 avr. 2021
Dear Esteemed Guest, Namaskar ! Thank you for the stay and positive feedback .Look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai

8/10 Bien

Nishit

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2021
Réponse de Rajesh Mehta le 25 févr. 2021
Dear Esteemed Guest, Namaskar ! Thank you for taking the time to rate our property . We look forward to welcome you back soon . Kind Regards, Rajesh Mehta General Manager VITS Mumbai International Airport T2

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2020
Réponse de VITS le 15 déc. 2020
Dear Guest, Namaskar ! Thank you for rating the hotel. We believe your stay with us was not upto your level of expectations. We request to kindly provide details on your stay or alternatively contact on fommumbai@khil.com to assist you further. Kind Regards. Rajeev Pillai Front Office Manager VITS Mumbai International Airport T2

8/10 Bien

Roy

Les points forts : Propreté, personnel et service, confort de la chambre
Excellent value
Hotel rooms are dated, but service is excellent. So, a good deal for the price. When you arrive, looks like a very fine hotel, and the lobby and service are great. Room was comfortable and fine. Hallways are dated and rough, but who cares about that?
Séjour de 1 nuit en mars 2020
Réponse de Rajesh Mehta le 16 mars 2020
Dear Mr.Roy, Namaskar ! Thank you for taking the time to write a review about the hotel . We have taken a note on your mentioned feedback pertaining to the maintenance in the hallways and will work towards the same. Look forward to welcome you back soon. Kind Regards, Rajesh Mehta General Manager VITS Mumbai