Châteaux à Mulberry

« Poor welcome. Owners could not find our reservation even though they had our confirmation number on file. The didnt apologize and all the owner has said is that they hate working with Expedia. Well we told him if yiu hate Expedia, why do you have your hotel promoted in yhis very professional platform. The room's smell was horrible and the smell of cigarette was in everywhere. So sad!!! »

« Room was clean, breakfast was nice, bathroom has a nice layout and staff was friendly. »

« Great property »

« Bof »

« The room was okay, but the cleanliness and service were disappointing. The toilet had visible stains, the towels were stained, and the TV had no internet connection. When I called the front desk for help, the response was, “I wish I had an answer for you.” Although he mentioned calling a technician, nobody ever showed up, and there was no follow-up. I was left to figure things out myself. Isn’t it the hotel’s responsibility to address these issues and assist its guests? Very poor customer...

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