Avis
8,8
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en groupe
22 mai 2024
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de CJ le 22 mai 2024
Hi Linda, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure.
2/10 Horrible
Robert
Voyage en couple
21 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mai 2024
Réponse de Liz le 21 mai 2024
Thank you for taking the time to share your experience. I am sorry to hear that your experience fell below both of our expectations. We will be following up with our crew to share this valuable feedback. I will be reaching out to you here shortly to speak with you about your stay
10/10 Excellent
Rebecca
4 mai 2024
Les points forts : Propreté
Rebecca
Séjour de 1 nuit en mai 2024
Réponse de CJ le 10 mai 2024
Hi Rebecca, thanks for staying with us and leaving a review. We are stoked to hear that you had a good time and we look forward to your next visit.
6/10 Satisfaisant
Dany
Voyage en famille, Voyage avec des animaux de compagnie
4 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dany
Réponse de CJ le 10 mai 2024
Hi Dany, you have our sincerest apologies for the issues with the room during your stay. We hope you give us another chance in the future.
10/10 Excellent
Mark
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mai 2024
Réponse de CJ le 4 mai 2024
Hi Mark, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
10/10 Excellent
Catalin
Voyage en famille, Voyage avec des animaux de compagnie
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catalin
Séjour de 1 nuit en mai 2024
Réponse de CJ le 4 mai 2024
Hi Catalin, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
10/10 Excellent
Elena
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elena
Séjour de 1 nuit en avril 2024
Réponse de CJ le 1 mai 2024
Hi Elena, thanks for staying with us and leaving a review. We are stoked to hear that you had a good time and we look forward to seeing you during your next adventure in Shasta.
10/10 Excellent
Shirley
Voyage avec des animaux de compagnie, Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shirley
Séjour de 1 nuit en avril 2024
Réponse de CJ le 24 avr. 2024
Hi Shirley. Thanks for staying with us and leaving a review. We are super stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.
6/10 Satisfaisant
Angelique
Voyage en couple
21 avr. 2024
Les points forts : Propreté et personnel et service
Angelique
Séjour de 1 nuit en avril 2024
Réponse de CJ le 21 avr. 2024
Hi Angelique, thanks for staying with us and leaving a review. We are sorry to hear that this is the last time you will be staying with us. The amenity fee covers more than just gear rentals it includes complimentary coffee, s’mores, access to the grills and community kitchen, pet fees and more. We understand if you’re just passing through how the fee seems inconvenient and we are sorry.
10/10 Excellent
Marino
11 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Marino
Séjour de 1 nuit en mars 2024
Réponse de CJ le 12 avr. 2024
Hi Marino, thanks for staying with us and leaving a review, we are glad to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.
8/10 Bien
Kelly
8 avr. 2024
Kelly
Séjour de 1 nuit en avril 2024
Réponse de CJ le 28 avr. 2024
Hi Kelly, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to seeing you during your next visit.
6/10 Satisfaisant
Ramin
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points faibles : Personnel et service
Ramin
Séjour de 3 nuits en avril 2024
Réponse de CJ le 8 avr. 2024
Hi Ramin, thanks for staying with us and leaving a review. We are sorry your room didn't get serviced during your stay we generally only do touch ups upon request.
10/10 Excellent
Judith
6 avr. 2024
Judith
Séjour de 1 nuit en avril 2024
Réponse de CJ le 26 avr. 2024
Hi Judith, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to your next visit to Shasta.
8/10 Bien
Tracy
5 avr. 2024
Tracy
Séjour de 1 nuit en avril 2024
Réponse de CJ le 26 avr. 2024
Hi Tracy, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to your next visit to Shasta.
8/10 Bien
Heather
Voyage en famille, Voyage avec des animaux de compagnie
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en mars 2024
Réponse de CJ le 3 avr. 2024
Hi Heather, thanks for staying with us and leaving a review. We are glad to hear that you had a good time and we look forward to your next visit to Shasta. Sorry about the condition of the bathrooms we are hoping to get them renovated soon.
10/10 Excellent
Hannah
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hannah
Réponse de CJ le 1 avr. 2024
Hi Hannah, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.
10/10 Excellent
Jennifer
Voyage en groupe
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mars 2024
Réponse de CJ le 1 avr. 2024
Hi Jennifer, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.
10/10 Excellent
Charmaine
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charmaine
Séjour de 1 nuit en mars 2024
Réponse de CJ le 1 avr. 2024
Hi Charmaine, thanks for staying with us and leaving a review. We are stoked to hear that you had an incredible time and we look forward to seeing you during your next visit to Shasta.
4/10 Médiocre
emma
Voyage en famille avec de jeunes enfants
25 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
emma
Séjour de 2 nuits en mars 2024
Réponse de CJ le 25 mars 2024
Hi Emma, we are sorry you did not enjoy your stay with us. We are unable to refund you because you paid through Expedia and have to get a refund through them which we would happily approve.
10/10 Excellent
Jennifer
Voyage en famille avec de jeunes enfants, Voyage d’affaires
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en mars 2024
Réponse de CJ le 25 mars 2024
Hi Jennifer, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.
4/10 Médiocre
Daniel
Voyage en famille
25 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Daniel
Séjour de 1 nuit en mars 2024
Réponse de CJ le 25 mars 2024
Hi Daniel, sorry your room wasn't in the greatest condition. We appreciate the feedback and will look into getting the microwave and door fixed.
8/10 Bien
Kristen
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
24 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kristen
Séjour de 2 nuits en mars 2024
Réponse de CJ le 25 mars 2024
Hi Kristen, thanks for staying with us and leaving a review. Sorry if our website was misleading about our cafe. We hope you give us another chance in the future.
8/10 Bien
Brian
Voyage en couple
24 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en mars 2024
Réponse de CJ le 25 mars 2024
Hi Brian, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.
8/10 Bien
Donna
22 mars 2024
Donna
Séjour de 1 nuit en mars 2024
Réponse de CJ le 12 avr. 2024
Hi Donna, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
10/10 Excellent
Sui
Voyage en groupe
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sui
Séjour de 1 nuit en mars 2024
Réponse de CJ le 20 mars 2024
Hi Sue thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.
10/10 Excellent
Sui
Voyage en groupe
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sui
Séjour de 2 nuits en mars 2024
Réponse de CJ le 19 mars 2024
Hi Sui, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.
10/10 Excellent
Josefina
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josefina
Séjour de 1 nuit en mars 2024
Réponse de CJ le 19 mars 2024
Hi Josefina, Thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
2/10 Horrible
Suzanne
Voyage en famille
10 mars 2024
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Suzanne
Séjour de 1 nuit en mars 2024
Réponse de CJ le 10 mars 2024
Hi Suzanne, sorry that your room wasn't in the greatest condition. We appreciate the feedback and hope you give us another chance in the future.
10/10 Excellent
Lance
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lance
Séjour de 2 nuits en mars 2024
Réponse de CJ le 12 mars 2024
Hi Lance, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
8/10 Bien
Jodi
Voyage en famille
8 mars 2024
Les points forts : Personnel et service et équipements
Jodi
Séjour de 2 nuits en mars 2024
Réponse de CJ le 8 mars 2024
Hi Jodi, thanks for staying with us and leaving a review. We are glad to hear that you had a good time and we are sorry about the noise the ptacs made. We appreciate the feedback and will look into getting the ptac in your room replaced.
10/10 Excellent
aaron
Voyage en famille, Voyage avec des animaux de compagnie
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
aaron
Séjour de 2 nuits en février 2024
Réponse de CJ le 26 févr. 2024
Hi Aaron, thanks for staying with us and leaving a review. We are super stoked that you enjoyed all our amenities and had a great time. We look forward to seeing you during your next adventure in Shasta.
10/10 Excellent
Christa
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christa
Séjour de 1 nuit en février 2024
Réponse de CJ le 26 févr. 2024
Hi Christa, thanks for staying with us and leaving a review we are super stoked to hear that you had a great time and got to enjoy most of our amenities. We look forward to seeing you during your next adventure in Shasta.
2/10 Horrible
Katherine
25 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en février 2024
Réponse de CJ le 26 févr. 2024
Hi Katherine, thanks for staying with us and leaving a review. Sorry you did not enjoy your stay at our property. We appreciate any feedback you have to give and we will strive to improve for the future.
4/10 Médiocre
Jeremiah
24 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeremiah
Séjour de 2 nuits en février 2024
Réponse de CJ le 24 févr. 2024
Hi Jeremiah, we appreciate the feedback and are sorry your experience at our property wasn't great. We will strive to increase our cleaning standers across the board.
10/10 Excellent
Sean
21 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Sean
Séjour de 1 nuit en février 2024
Réponse de CJ le 22 févr. 2024
Hi Sean, thanks for staying with us and leaving a review, we are super stocked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.
8/10 Bien
Melissa
Voyage en famille
20 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Melissa
Séjour de 1 nuit en février 2024
Réponse de CJ le 22 févr. 2024
Hi Melissa, thanks for staying with us and leaving a review, we are stocked to hear that you had a good time and we look forward to seeing you during your next visit.
8/10 Bien
Angela
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en février 2024
Réponse de CJ le 20 févr. 2024
Hi Angela, thanks for staying with us and leaving a review, we are glad to hear that you had a good time and got to enjoy our community spaces. We look forward to seeing you during your next visit.
10/10 Excellent
Megan
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Megan
Séjour de 2 nuits en février 2024
Réponse de CJ le 20 févr. 2024
Hi , Megan, thanks for staying with us and leaving a review, we are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta .
8/10 Bien
ann
Voyage en groupe, Voyage avec des animaux de compagnie
19 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
ann
Séjour de 1 nuit en février 2024
Réponse de CJ le 20 févr. 2024
Hi Ann, thanks for staying with us and leaving a review, we are stocked to hear that you had a good time and we look forward to seeing you again during your next visit. Sorry about the issues with getting a receipt and we appreciate the feedback about the steps.
10/10 Excellent
Teighlor
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Teighlor
Séjour de 2 nuits en février 2024
Réponse de CJ le 20 févr. 2024
Hi Teighlor, thanks for staying with us and leaving a review, we are stoked to hear that you had an awesome time and got to enjoy the hammock. We look forward to seeing you during your next adventure in Shasta .
10/10 Excellent
Paulina
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paulina
Séjour de 1 nuit en février 2024
Réponse de CJ le 18 févr. 2024
Hi Paulina, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
10/10 Excellent
Elizabeth
12 févr. 2024
Elizabeth
Séjour de 2 nuits en février 2024
Réponse de CJ le 20 mars 2024
Hi Elizabeth thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.
10/10 Excellent
Kenneth
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great communication
Kenneth
Séjour de 1 nuit en février 2024
Réponse de CJ le 18 févr. 2024
Hi Kenneth, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.
10/10 Excellent
Wade
4 févr. 2024
Les points forts : Propreté et personnel et service
Wade
Séjour de 1 nuit en février 2024
Réponse de Cj le 4 févr. 2024
Hi Wade, thanks for staying with us and leaving a review. We are stoked to hear that you had a good time and we look forward to seeing you during your next visit.
10/10 Excellent
Mary
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent outdoor launch pad
Mary
Séjour de 1 nuit en janvier 2024
Réponse de CJ le 30 janv. 2024
Hi Mary, thanks for staying with us and leaving a review. We are stocked to hear that you had an excellent time and we look forward to seeing you during your next visit. Sorry about the heater we are working on getting those serviced.
8/10 Bien
Cecilia
23 janv. 2024
Cecilia
Séjour de 1 nuit en janvier 2024
Réponse de CJ le 24 janv. 2024
Hi Cecilia thanks for staying with us and leaving a review. We are glad to hear that you had a good time and we look forward to your next visit.
4/10 Médiocre
Jonathan
Voyage en groupe
22 janv. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Jonathan
Séjour de 2 nuits en janvier 2024
Réponse de CJ le 22 janv. 2024
Hi Jonathan, sorry about your terrible stay with us, We appreciate the feedback and will stive to do better in the future. We hope you give us another chance in the future.
10/10 Excellent
Josue
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josue
Séjour de 1 nuit en janvier 2024
Réponse de CJ le 22 janv. 2024
Hi Josue, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit.
8/10 Bien
Amber
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Amber
Séjour de 1 nuit en janvier 2024
Réponse de CJ le 22 janv. 2024
Hi Amber, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit.
10/10 Excellent
Tristan
Voyage avec des animaux de compagnie
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tristan
Séjour de 1 nuit en janvier 2024
Réponse de CJ le 14 janv. 2024
Hi Tristan, thanks for staying with us and leaving a review, we are glad to hear that you had great time and we look forward to seeing you during your next visit.