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Avis sur Super 8 by Wyndham Mt. Pleasant

2 out of 5
Super 8 by Wyndham Mt. Pleasant
2323 S Mission St, Off Hwy 27N on Bus Rt 27N, Mount Pleasant, MI

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 360 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 332 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 156 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 91 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 66 avis sur 1005." "

7,6/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

laurie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bathroom fan wasto loud
Séjour de 2 nuits en mai 2024

8/10 Bien

Gary, Phoenix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 Bien

suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
price
Séjour de 1 nuit en mai 2024

10/10 Excellent

Gary

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe quiet and good dining
Séjour de 3 nuits en mai 2024

10/10 Excellent

Greg, Battle Creek

Voyage en couple
Fast check in, clean room
Séjour de 1 nuit en mai 2024
Réponse de Jeremy le 20 mai 2024
Greg, Thank you for taking the time to share your experience and for the terrific rating.

10/10 Excellent

George

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mai 2024
Réponse de Jeremy le 20 mai 2024
George, Thank you for taking the time to provide such a great rating.

6/10 Satisfaisant

Maxine

Voyage en couple
The carpet in the room was not clean. Other than that the room was fine.
Séjour de 1 nuit en mai 2024
Réponse de Jeremy le 20 mai 2024
Maxine, Thank you for taking the time to share your experience. We are in the process of replacing the carpet throughout the hotel due to overall condition. I do hope to have this completed prior to your next visit.

6/10 Satisfaisant

Julie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Great staff! Close to graduation and CMU.
Séjour de 1 nuit en mai 2024
Réponse de Jeremy le 7 mai 2024
Julie, Thank you for taking the time to provide a rating. I am so glad our Team made you feel welcomed.

2/10 Horrible

briana

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Room 201 had a fowl urine odor that was disgusting! We had to move to another room.
Séjour de 2 nuits en mai 2024
Réponse de Jeremy le 7 mai 2024
Briana, Thank you for taking the time to provide a rating. I do apologize that your first accommodations were subpar but am glad we were able to remedy the issue with a room move.

6/10 Satisfaisant

Lynn

Les points forts : Personnel et service
The hotel is in need of some updating. The hallway carpet has frays, the blanket is rough, doors slam very hard especially the glass door on the end. It slams so hard it woke me up. The staff here is always very friendly and helpful. I stay at this hotel for the convenience to CMU when I visit my daughter. It serves the purpose and is overall clean but could use a little freshening up.
Séjour de 2 nuits en avril 2024
Réponse de Jeremy le 17 mai 2024
Lynn, Thank you for taking the time to share your experience We are looking at a full property remodel/update to occur very soon!

6/10 Satisfaisant

Tod

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Jeremy le 7 mai 2024
Tod, Thank you for taking the time to provide a rating. We are always seeking feedback and suggestions from our guests on how we may improve our services or facilities.

6/10 Satisfaisant

Jeanine

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The maid didn’t do a very good job as there was the prior customers medication (one pill) we found on the floor. If I would have had a small child or dog with me, they could have ingested that and become sick.
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 17 mai 2024
Jeanine, Thank you for taking the time to share your experience. I do apologize for the less than satisfactory condition of your room upon arrival.

4/10 Médiocre

Krystle

Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 20 mai 2024
Krystle, Thank you for taking the time to provide a rating. We are always open to suggestions and feedback on how we may improve out services or facilities for your next stay.

4/10 Médiocre

Jenny

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
PROS: 1) The employees were very helpful and friendly. 2) The beds were clean. CONS: 1) The bathroom floor looked like it had not been cleaned in some time. 2) The walls are very thin - we could easily hear the people in the rooms next to us. They weren't being extremely loud, but it was still easy to hear them late into the night. 3) There was NO hot water. I was able to take a lukewarm shower, but it never became hot. Same goes for the bathroom sink water - never hot. 4) The breakfast was lacking. My kids ended up eating pop-tarts as their best option. The coffee tasted very watered down. 5) The elevator worked but sounded like it didn't want to. This is just a Super 8 that is past its prime. It is old and it shows. The employees, however, were great.
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 17 mai 2024
Jenny, Thank you for taking the time to share your experience and for the details regarding your stay. I will addressing your concerns in order to make improvements prior to your next visit.

10/10 Excellent

Karen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean room friendly staff
Séjour de 2 nuits en avril 2024
Réponse de Jeremy le 7 mai 2024
Karen, Thank you for taking the time to share your experience with such an outstanding rating. We do look forward to having you as our guest again.

10/10 Excellent

Jeanine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was great all around
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 7 mai 2024
Jeanine, Thank you for taking the time to share your experience with such an outstanding rating. We do look forward to having you as our guest again.

2/10 Horrible

brenda

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was nothing unique about this property. It’s old it needs to be updated. The towels are so thin. The beds are hard as a rock. The fan in the bathrooms are so damn loud. I didn’t even have phone in my room because the toilet wasn’t working. I will never return to this property and I suggest nobody else does $225 Was definitely not worth it
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 23 avr. 2024
Brenda, Thank you for taking the time to share your experience and for the valued feedback.

4/10 Médiocre

susan

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Have stayed there many times but will not anymore. Dirty carpet, sink stopped up, general run down condition.
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 23 avr. 2024
Susan, Thank you for taking the time to share your experience. I am saddened that your stay was not more enjoyable and will be addressing this with out Team.

6/10 Satisfaisant

Katie

Voyage en groupe
Les points forts : Personnel et service
I had stayed here before and had been pleasantly surprised at the condition of the hotel—it was above my expectations. This most recent experience was below my expectations and markedly different from my previous experience. The room was not very clean and there were noise issues with other guests that seemed not to care that others were sleeping when they had a 5am dance party with loud music. The staff was nice and helpful but the property itself and other guests were less than ideal
Séjour de 2 nuits en avril 2024
Réponse de Jeremy le 23 avr. 2024
Katie, Thank you for taking the time to share your experience. I do apologize that the stay did not meet your expectations. I will be addressing the cleanliness issue with our Team to ensure proper inspection of rooms before release. If other guests are ever causing a disturbance, please notify the Front Desk so that we can ensure a peaceful stay for all.

4/10 Médiocre

Robyn

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Went into my first room and there was vomit on the back of toilet and on floor. Was switched to another room with no apologies and that room had very stained carpet and some kind of bug that kept crawling out of the sink. Didn’t stay out long enough to see what kind of bug. Missing ceiling panels in hallway. I understand it’s a cheaper hotel but I just wanted cleanliness.
Séjour de 3 nuits en avril 2024
Réponse de Jeremy le 23 avr. 2024
Robyn, Thank you for taking the time to share your experience. I do apologize for the less than satisfactory state of the room. I will be addressing this with our Team.

2/10 Horrible

Landon

Voyage en famille, Voyage en groupe, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible rooms and service
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 23 avr. 2024
Landon, Thank you for taking the time to provide a rating. I am sorry that your stay was not more enjoyable. We are always seeking feedback on how we may improve our services or facilities for your next visit.

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Clean. Friendly staff. Prices are cheaper.
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 7 mai 2024
Melissa, Thank you for taking the time to share your experience with such an outstanding rating. We do look forward to having you as our guest again.

8/10 Bien

Shaun P

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is kept clean. It definitely shows its age, like carpeting, but it was clean. Staff that i dealt with were very friendly and helpful. A very nice place to stay for a night or two while passing through.
Séjour de 1 nuit en avril 2024
Réponse de Jeremy le 23 avr. 2024
Shaun, Thank you for taking the time to provide a rating and to share your experience. We are currently looking at a full hotel renovation to occur in the next year.

2/10 Horrible

Zilah

Séjour de 2 nuits en avril 2024
Réponse de Jeremy le 7 mai 2024
Zilah, Thank you for taking the time to provide a rating. We are always seeking feedback and suggestions from our guests on how we may improve our services or facilities.

2/10 Horrible

Maryann

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
When entering the room the lights flickered and the lamps were unplugged. Once the lamps were on I found that the comforter had what looked like dry milk spilled all over it. There was mold on the window and the window sounded like it was open all night even with the blinds pulled shut. The pillows had stains on them and the soft blanket that was in between the comforter and sheets had long black hairs embedded in it.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 10 avr. 2024
Maryann, Thank you for taking the time to share your experience and for the valuable feedback. I do apologize for the condition of the room upon your arrival; this is not indicative of the level of service we strive to achieve. I will be addressing your concerns with our Team to ensure a thorough inspection is completed prior to allowing occupancy of a room.

10/10 Excellent

Eugene

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stay here quite often and are happy with the staff, hotel and breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 10 avr. 2024
Eugene, Thank you for taking the time to share your experience and for the outstanding rating. We look forward to your next visit with us.

6/10 Satisfaisant

Amy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 10 avr. 2024
Amy, Thank you for taking the time to share your experience. We are always open to feedback on how we may improve for your next stay with us.

8/10 Bien

jodi

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Our initial room smelled like stall smoke and had cigarette ashes all over the bathroom floor. The receptionist was friendly and accommodating and moved us to another room. This room really wasn’t any better. The carpet is stained and gross. The bath tub wasn’t clean and had hair in it. There’s specks of something on the tub and walls. A positive, the beds were clean and comfortable. If your just looking for a place to sleep this would be sufficient.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 31 mars 2024
Jodi, Thank you for taking the time to share experience and for the valuable feedback. I do apologize for the conditions you experienced but am glad the Team took steps to provide you a more comfortable room.

10/10 Excellent

Doloria

hotel was awesome.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 27 mars 2024
Doloria, Thank you for taking the time to share your experience with such a fantastic rating. We do look forward to your next visit with us.

8/10 Bien

Shaniqua

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i
Séjour de 2 nuits en mars 2024
Réponse de Jeremy le 27 mars 2024
Shaniqua, Thank you for taking the time to share your experience with such a great rating. We do look forward to your next visit with us.

8/10 Bien

DJ

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean hotel with friendly staff. Good value, above average continental breakfast and 11 a.m. checkout time. We've stayed here before, and will stay again when visiting Soaring Eagle.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 27 mars 2024
DJ, Thank you for taking the time to share your experience with such a great rating. We do look forward to your next visit with us.

2/10 Horrible

Seth

Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 10 avr. 2024
Amy, Thank you for taking the time to share your experience. We are always open to feedback on how we may improve for your next stay with us.

8/10 Bien

Jared

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en décembre 2023
Réponse de Jeremy le 20 mars 2024
Jared, Thank you for taking the time to share your experience and for the terrific rating. We do look forward to having you as our guest again soon.

6/10 Satisfaisant

Joe

Voyage en couple
Les points forts : Personnel et service
xxx
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 20 mars 2024
Joe, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

6/10 Satisfaisant

David

Voyage d’affaires
Les points faibles : Équipements
Decent property for the price. Room air was extremely dry.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 20 mars 2024
David, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

2/10 Horrible

Leah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very run down- cigarette smoke smell, exterior window in room in disrepair.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 26 mars 2024
Leah, Thank you for taking the time to share your experience and for the valuable feedback. We will address the concerns you have brought to our attention.

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Parking lot was extremely icey. Salt should have been put down.
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 20 mars 2024
Richard, Thank you for taking the time to share your experience and for the outstanding rating; I am glad our Team made your visit you enjoyable. We do look forward to having you as our guest again soon.

6/10 Satisfaisant

Sharon

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Conveniently located
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 20 mars 2024
Sharon, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

6/10 Satisfaisant

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 20 mars 2024
Thomas, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

8/10 Bien

Richard

Séjour de 1 nuit en mars 2024
Réponse de Jeremy le 31 mars 2024
Richard, Thank you for taking the time to share your experience with such a great rating. We do look forward to having you as our guest again.

10/10 Excellent

Adeyemi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff and environment.
Séjour de 1 nuit en février 2024
Réponse de Skylar le 8 mars 2024
Adeyemi, thank you for taking the time to leave us the fantastic review! We are glad to hear you enjoyed your stay and hope you'll revisit!

10/10 Excellent

Robin

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the e.ployess, the room was really nice, theres shopping and food options close to the hotel,breakfast is nice and we bring our dog. She likes it there to
Séjour de 2 nuits en février 2024
Réponse de Jeremy le 20 mars 2024
Robin, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again soon.

2/10 Horrible

Dawn

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Jeremy le 20 mars 2024
Dawn, Thank you for taking the time to share your experience. We are always open to feedback on how may improve for your next visit.

8/10 Bien

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The accommodations were fine. The room was nice and had everything we needed. It probably sounds weird but I really liked the shower. We liked the 24-hour free coffee; the breakfast was basic but a good variety (cereals, muffins, fresh fruit, cookies, milk, and juice).The only issue we had was that the room heater was noisy - fortunately we always travel with ear plugs so it didn't keep us awake. Overall, good value and a comfortable stay - we will stay here in the future.
Séjour de 1 nuit en février 2024
Réponse de Skylar le 24 févr. 2024
James, we are thrilled to hear you enjoyed your stay here with us! We appreciate your feedback and are excited to have you as a guest again in the future!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Skylar le 23 févr. 2024
Michael, Thank you for taking the time to share your experience and for the outstanding rating.

2/10 Horrible

Jj

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The stay its self was alright like list times. But they try and hold your deposit for you unknowingly being loud is there excuse… They state “we will and can hold Your deposit for literally whatever we want to” even when in fact they cannot… The afternoon you get guy is a great guy but the lady is very arrogant, and definitely shouldn’t be in this business. As a family that has multiple hotels and motels. This was an EXTREMELY bad stay…
Séjour de 1 nuit en février 2024
Réponse de Jeremy le 26 févr. 2024
JJ, Thank you for taking the time to share your experience. The comfort and well being of all our guests is of the upmost importance to us. I will address how to best handle these types of situations with our Team Members.

6/10 Satisfaisant

Gordon

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Skylar le 23 févr. 2024
Gordon, Thank you for taking the time to share your experience and for the awesome rating.

6/10 Satisfaisant

Bonnie

Voyage en couple
Les points forts : Personnel et service
Staff is really nice. Place is outdated in the rooms but they are clean. Not much of a breakfast, cereal, pop tarts or muffins.
Séjour de 1 nuit en février 2024
Réponse de Skylar le 23 févr. 2024
Bonnie, Thank you for taking the time to share your experience and for the awesome rating! We are looking into renovations within the next couple years and hope to see you again when they are complete!

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room we had was huge. Conveniently located to dinning and shopping, you could walk to whatever you needed. The only thing we didn't care for was the breakfast that was included with the stay. You only had oatmeal, cold cereal, and muffins.
Séjour de 3 nuits en février 2024
Réponse de Skylar le 23 févr. 2024
Julie, Thank you for taking the time to share your experience and for the outstanding rating! We do offer a hot breakfast option on the weekends. We are excited to hear you enjoyed your stay and hope to see you in the future!

2/10 Horrible

Mackayla

Séjour de 1 nuit en février 2024
Réponse de Jeremy le 26 mars 2024
Mackayla, Thank you for taking the time to provide a rating. We do encourage feedback and suggestions on how we may improve our services.