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Avis sur La Quinta Inn & Suites by Wyndham Morgan City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Morgan City
2019 Allison St, Morgan City, LA

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 99 avis sur 330." "
Note des voyageurs de 8 (Bien), d’après 79 avis sur 330." "
Note des voyageurs de 6 (Satisfaisant), d’après 59 avis sur 330." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 330." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 330." "

7,0/10

Propreté

7,6/10

Personnel et service

5,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Sly, Paris

Hotel propre hormis la piscine
Très agréable ,le personnel était sympa et arrangeant. La chambre confortable ,spacieuse avec frigo . Grande SDB

6/10 Satisfaisant

JLuc, France

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Décevant
Evitez les chambres de 101 à 107 ... Trop proches de la réception, donc bruyantes ... Notamment avec certaines arrivées tardives vers minuit, qui mettent 2 heures à s'installer en se croyant seules au monde ... Le deuxième jour nos poubelles n'ont pas été vidées, nos lits pas faits ... C'est la première fois qu'on nous négligeait de la sorte, d'habitude nos lits sont refaits , nos poubelles vidées, même si nous indiquons que nous ne voulons pas de changement de draps et de serviettes pour préserver la planète !

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien, facile à trouver
Hotel propre, bien entretenu avec chambres assez spacieuses et personnel d'acceuil efficace et agréable

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kiara

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Deb

Voyage en couple
Les points forts : Propreté et personnel et service
The front desk clerk was very kind. We entered the room and the TV was on. The shower didn’t work properly. Part of the water was pouring out of the tub faucet. Thery were out of most of the hot breakfast items. The room was clean and the bed was ok
Séjour de 1 nuit en avril 2024

2/10 Horrible

Natasha, Thibodaux

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Duane

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Paid for a whirlpool suite. Whirlpool overflow was broken and controls had been jury rigged to make them work. Shower curtain was too short, allowing water to run out into floor. Large slick tiles were used in the bathroom, making the process of standing on a wet floor very unsafe. The bracket in the shower meant to hold up the hand held device was broken, thus it had to be held at all times, or let it hang and use the other shower head that was at neck level. The smoke detector was falling off the wall; just being held up by it's wiring. The TV would work a few minutes and then signal loss would come up on the screen for anywhere from 30 seconds to many minutes. The ONLY good thing? I didn't see any bugs. Morgan city should take a cue from Bowling Green Kentucky La Quinta. I know that this hotel chain has the ability to do a good job, but it seems some care and some don't. This place was also in the top three most expensive places we stayed at on this 19 day trip. SMH
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jenny

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Upon arriving at the hotel, there were what appeared to be prostitutes and a pimp sitting and walking around aimlessly right outside the entrance of the hotel. Going into the hotel, the lobby was unappealing. The front desk furniture had damages and the decor was dated. There was a sticky drink spill right in front of the elevator so I notified the front desk person but it took hours for them to clean it up. People were trying to walk around it to avoid slipping. After it was eventually mopped up, they didn’t do a good enough job at cleaning it. There was still some spillage. The walls of the inside of the hotel were damaged and some areas had touch up paint that didn’t match the rest of the walls. It was much worse entering the room. The furniture had broken pieces, the microwave was missing knobs, the lamp was broken and the remote to the tv wasn’t working at times. The carpet was old and had stains. The view looking out of the window was the backyard of a Trailer park. The gym there(size of a closet)was a crappy treadmill, 2 dumbbells and a yoga ball. Breakfast looked terrible. Not going back again.
Séjour de 2 nuits en février 2024

10/10 Excellent

Yunaisy

Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No esta en buenas condiciones
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This hotels is in desperate need of an upgrade. No phone in the room. No notepad or ink pen in the room. Broke pictures frames. It did well for the one night I was there and the service from the workers was awesome, but no returning to this particular hotel. Crazy I received my room keys with a sticky note stating my room and the Wi-Fi password. Please update ASAP!!!
Séjour de 1 nuit en février 2024

10/10 Excellent

Crystal

Séjour de 1 nuit en février 2024

2/10 Horrible

Christa

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room smelled my cigarette smoke in a non-smoking room. The amenities were all rusted, and the bed had a big dip in it.
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Debra

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The morning desk person. Nothing else only a botton sheet no top sheet ùnder the comforter on both beds ask other guest and they had botton flat comforter and a cover sheet?? So why didnt we it felt gross the shower dint work oror the exhaust fan in the bathroom when I reported they said there was nothing they could do because the maintenance man will not come in till Mondaythe
Séjour de 1 nuit en janvier 2024
Réponse de Sharnell Ruffin AGM le 31 janv. 2024
Dear Ms. Debra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Robert

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was dirty, missing a sheet on bed, guest laundry was dirty
Séjour de 1 nuit en janvier 2024
Réponse de Sharnell AGM le 31 janv. 2024
Dear Mr. Robert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Sheila

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Chad

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The WiFi doesn’t work and it’s like a party 24/7 with all the guys staying for work. Even if you ask the staff to say something about loud music at 3AM they just say (what do you expect me to do). Highly unprofessional and will never stay again.
Réponse de Sharnell Ruffin AGM le 31 janv. 2024
Dear Mr. Chad, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Morgan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't what you expected. Also, that sistuation shouldn't have never happened, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Chad

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very rude and fridge and microwave was dirty with food in it.

4/10 Médiocre

Joanna

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Leng, Tomball

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Rekiya

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Vincent

Voyage d’affaires
Les points faibles : Équipements
Waffle maker didn’t work and coffee didn’t have creamer result available also rooms weren’t kept up my sheets were changed maybe once a week and the fridge still had food from whoever stayed in it last
Séjour de 6 nuits en novembre 2023

2/10 Horrible

Lance

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked a suite that showed as being available but upon checking in, they informed me that it's been booked "for months". They put me into a double queen room instead and offered no partial refund for the extra I paid for the more expensive room. There was a also persistent beep from a smoke detector down the hall. The location is good though. Close proximity to a gas station and a good Mexican restaurant.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Chris

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was horrible. My room was not cleaned when I walk in. Roaches everywhere, No linen on beds, huge urine stains on beds and feces all in the bathroom.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Eliézer Ausencio

Séjour de 4 nuits en novembre 2023

10/10 Excellent

Fernando

Séjour de 1 nuit en novembre 2023

8/10 Bien

Jonathan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Sharnell le 11 nov. 2023
Thank you!

4/10 Médiocre

Helen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Sharnell le 23 oct. 2023
I'm sorry to hear that your stay wasn't what expected.

8/10 Bien

Jeff

Séjour de 2 nuits en octobre 2023
Réponse de Sharnell le 17 oct. 2023
Thank you for leaving us a review! I'm happy to hear you enjoyed your stay with us.

2/10 Horrible

Jobi

Séjour de 1 nuit en octobre 2023
Réponse de Sharnell le 11 nov. 2023
Sorry to hear your stay with us wasn't what you expected.

6/10 Satisfaisant

LORINDA

Séjour de 1 nuit en septembre 2023
Réponse de Sharnell le 17 oct. 2023
Thanks for leaving us a review!

8/10 Bien

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Sharnell le 17 oct. 2023
Thanks for leaving us a review!

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In the middle of everything needed
Séjour de 1 nuit en septembre 2023
Réponse de Sharnell le 17 oct. 2023
Thank you for leaving us a review!

10/10 Excellent

Cailyn

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
What we needed but...
Overall everything was great. We only needed a place to put our heads down at night so we did not need much but as an older hotel, it does need some updates.
Séjour de 3 nuits en septembre 2023
Réponse de Sharnell le 17 oct. 2023
Thank you for leaving us review! I'm pleased that you enjoyed your stay with us.

4/10 Médiocre

Cindy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not a very good stay
It was not clean. Behind chair were pieces of paper ,busted balloons and who knows what else.I was not putting my hands it it. There could have been a needle in it. I had to leave room to go to front desk BECAUSE there are NO phones in room. the refrigerator was ice over so bad it wasn't working right. Free breakfast consist of scramble egg, bread ,cereal, one type milk a couple pastries.No fresh fruit,no waffle batter ,No kinds of juices, no kind of meat, no biscuit and gravy and etc. Was a Great price per night. Bath room had a toilet seat that moved , no Bars around tub , tub VERY slipper, chipped ,stopper broken and laying aside, and no place to put your soap,shampoo bottle or face towel. Facets on laboratory was glued together. Wall receptacles with no covers
Séjour de 2 nuits en août 2023

10/10 Excellent

Fernando

In the middle of everything
Séjour de 1 nuit en août 2023

10/10 Excellent

Hank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Giovanni

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en août 2023

2/10 Horrible

DEVONTAE

Séjour de 1 nuit en août 2023

4/10 Médiocre

its

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Will not recommend
Séjour de 2 nuits en juillet 2023
Réponse de Sharnell Ruffin le 5 août 2023
I'm so sorry to hear that, and please accept my apology on behalf of the hotel establishment.

6/10 Satisfaisant

Barret

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Likely won't stay again at this one.
I've stayed at allot of LA quinta with great results, but My wife specifically stated that we won't be staying there again at the Morgan city one. It was not that horrible, but she found hair all on the bed. When we got there, it took until after midnight to get to room cool enough to fall asleep, the ac unit looked like it was dirty and freezing up. My wife and son went to the pool the next day, she says there was plenty of broken flooring near the pool to cut your feet, and the lounge chairs were broken, she sat in the only good one, only for it to break and she fell back onto to concrete. So it definitely needs some updating. Not there fault, but you could hear guest running up and down the halls and slamming doors all night.
Séjour de 1 nuit en juillet 2023
Réponse de Sharnell Ruffin le 5 août 2023
I'm so sorry you all had to go through what you guys went through. please accept my apology on behalf of the hotel establishment,

8/10 Bien

Jesus

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room and clean
Séjour de 1 nuit en juin 2023
Réponse de Sharnell le 5 août 2023
Thank you and I hope we'll see you again!

8/10 Bien

GORKEM

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
"okay" category hotel but I have seen other La Qiunta Inn much worse than this one so this is in better condition than the others.
Séjour de 1 nuit en juin 2023
Réponse de Sharnell le 22 juin 2023
Thank you for staying with us, I will share your feedback with the hotel staff.

6/10 Satisfaisant

KIMBERLY

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pool area nasty and the piil needs to be refinished at the bottom. Makes it look nasty and dirty! Not one lounge chair by the pool was not broken! Please consider sprucing up the breakfast area and the breakfast itself!
Séjour de 1 nuit en juin 2023
Réponse de Sharnell Ruffin le 19 juin 2023
We would like to take this time to thank you for your feedback. All feedback is valuable to us, as we always want to hear the guest experience. We will be using your review to better accommodate or guest in the future. Thank you for your business!

2/10 Horrible

rachel

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
nothing
Séjour de 5 nuits en mai 2023
Réponse de Kia Dalcour le 23 mai 2023
Thank you for your feedback. We are sad to hear that your recent stay with us wasn't pleasant. My team & I will use this opportunity to apologize for the inconvenience we may have caused during your stay.

6/10 Satisfaisant

Helle

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Kia Dalcour le 16 mai 2023
Thank you for your feedback & your business! We hope that you enjoyed your stay & come back to visit us while in the area.

10/10 Excellent

Shemery

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Kia Dalcour le 16 mai 2023
Love to hear it!! We thank you for your recent stay & value your business. Don't hesitate to come back & visit us!!

8/10 Bien

Gwendolyn

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The La Quinta was a great choice of stay. Clean rooms and a helpful staff. Located in the center of town, by an East West running interstate ramp, and next to a good food place, near gas stations, and some lights entertainment. It has a pool and exercise room. Good area between the two main roads through Morgan City. Rates by night are very reasonable.
Séjour de 3 nuits en avril 2023
Réponse de Kia Dalcour le 16 mai 2023
Awesomeness!! We greatly appreciate the kind words you have mentioned & we thank you for giving us the opportunity to accommodate you while in the area!

10/10 Excellent

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Kia Dalcour le 16 mai 2023
We greatly appreciate your business & value your feedback.

10/10 Excellent

kirt

Séjour de 1 nuit en avril 2023
Réponse de Kia Dalcour le 23 mai 2023
Thank you for your positive feedback. We appreciate your business & value your support.