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Avis sur Capitol Plaza Hotel Montpelier Tapestry Collection by Hilton

3.5 out of 5
Capitol Plaza Hotel Montpelier Tapestry Collection by Hilton
100 State St, Montpelier, VT

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 338 avis sur 600." "
Note des voyageurs de 8 (Bien), d’après 190 avis sur 600." "
Note des voyageurs de 6 (Satisfaisant), d’après 45 avis sur 600." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 600." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 600." "

9,2/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien
Séjour de 1 nuit en juin 2023
Réponse de Lisa le 27 juin 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

8/10 Bien

Marie, Berlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room had been renovated and was confortable. The entrance and lobby looked a bit shabby.
Séjour de 1 nuit en juin 2023
Réponse de Lindsay le 18 juin 2023
Marie,Thank you for your review. We look forward to welcoming you again!

8/10 Bien

Vincent jr

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ce n’est pas de leur faute mais le résultat est le même. Aucun acces à l’eau pendant une journée Service de courtoisie à la réception impeccable.
Séjour de 3 nuits en juin 2023
Réponse de Lisa le 12 juin 2023
Good Morning,Thank you for staying with us and your feedback on your stay.Unfortunately, there was a city-wide water main break during your stay, most of the city was without water. We were offering bottled water at the Front Desk.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

6/10 Satisfaisant

brigitte

Séjour de 1 nuit en mai 2023
Réponse de Lisa le 1 juin 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

8/10 Bien

Carl

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place overall great location as well. Breakfast in the morning was ordinary and yet very expensive. At 8:00am there was no coffee we waited an extra 15min and no luck. Parking on site was no free as well. Place is rather expansive because it's the only hotel in the area and nothing is included so plan extra expenses.
Séjour de 1 nuit en octobre 2022
Réponse de Lisa le 27 oct. 2022
Good Afternoon,Thank you for staying with us and your feedback on your stay.We have passed along your comments to management.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Maxime

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks !
Séjour de 1 nuit en août 2022

10/10 Excellent

Johanne

Voyage en famille
Les points forts : Propreté et personnel et service
La courtoisie du personnel et la propreté de la chambre
Séjour de 2 nuits en mai 2022
Réponse de Lindsay le 11 juin 2022
Merci beaucoup! Thank you for staying with us!! We hope you visit us again soon.

10/10 Excellent

Isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel bien situé. Lit confortable. Grande fenêtre, belle vue, bonne luminosité. Mauvaise insonorisation, j'entendais mes voisins parler.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Le personnel est très accueillant et très gentil. Le restaurant sert de l'excellente nourriture.
Séjour de 1 nuit en juillet 2019

10/10 Excellent

jean-michel

Superbe hôtel en plein cr’ De Montpellier dans le Vermont.
Séjour de 1 nuit en septembre 2018

8/10 Bien

DALILA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel très bien situé dans une ville pleine de charme
Séjour de 1 nuit en juillet 2018

8/10 Bien

Benjamin, Ste-Martine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Numéro 1 à Montpellier
Meilleur hotel dans les environs, excellent service reçu dès l'arrivé ainsi que tout au long de mon séjour. Très facile de trouver une bonne place de stationnement (gratuit avec la chambre). Je le recommande fortement!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
B
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 6 mai 2024
Thank you for your comments from your recent experiience at our Hotel. The Team has worked very hard to overcome a number of obstacles releated to reopening a hotel coming out of a Flood. Your comments are reassuring to the team and their efforts. Thank you again

6/10 Satisfaisant

Richard

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Front desk notified around 8AM of toilet problem and we came back to hotel around 6 pm and nothing had been done. That's very poor service!!!
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Thank you for alerting us to this Richard. We clearly fell short of our goal on Guest Satisfaction in this instance and I have taken this opportunity as a learning experience about our internal communications and potential short comings. Thank you again for sharing

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service after a long closure from town-wide flood damage. Elevator still not working and final repairs still in progress but not staff's fault. Good location very close to Capitol building.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Thank you Jonathan for your comments about our Hotel. We have worked very hard to get here and will continue to as we rectify the elevator and other challenges coming out of flood.

8/10 Bien

Lou

Voyage d’affaires
Les points forts : Propreté et personnel et service
No restaurant
Séjour de 1 nuit en juillet 2023
Réponse de Lisa le 17 juil. 2023
Good Morning,Thank you for staying with us and your feedback on your stay.Our in house restaurant is closed on Sunday and Mondays, open Tuesday through Saturday for lunch and dinner. There are other restaurants within walking distance available.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank YouLisa

8/10 Bien

Jose

Séjour de 2 nuits en juin 2023
Réponse de Lisa le 17 juil. 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The epitome of hotel perfection is said, Capitol Plaza Hotel.
Séjour de 3 nuits en juin 2023
Réponse de Lisa le 14 juil. 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay with us .We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Violette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful place to stay for the 4th of July. Great friendly staff! We even saw Bernie out through our hotel window during the parade. Thank you!
Réponse de Lisa le 14 juil. 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

4/10 Médiocre

Bradley, Camp Hill

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This property could use some upgrades. Some very strange smells (not good ones) throughout the hallways. HVAC systems (in room units) need replaced. Carpet is tired and dated. Staff did the best they could but hard to overcome.Beds were comfortable and great location!
Séjour de 1 nuit en juillet 2023
Réponse de Sherry- Front Desk le 9 juil. 2023
HI Bradley-Thank-you for taking the time to offer feedback regarding your stay with us. We have shared your feedback regarding the HVAC system with our maintenance and housekeeping teams. Please know we are always working on improving our guest experience. Each hotel room in the building has been updated within the last 2 years into which we placed new Vermont-Made Maple or Cherry furniture. There are plans for more improvements throughout the entire building. We are delighted that you found the staff accommodating and enjoyed our location in Vermont's Capitol City. We hope that despite the issues, we can host you again soon.SherryFront Desk

10/10 Excellent

Lawrence, Bayville

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel, very friendly staff and the room was nice. Only downside was that the hallways were stuffy and not air conditioned (outside temperature was very hot duty our stay). Great location , easy walk to a super bakery and neat stores plus great dining both within hotel and within 3 minute walk
Séjour de 3 nuits en juillet 2023
Réponse de Lisa le 9 juil. 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Improvement needed and recommendation
Great stay. TV was a real problem. Hard to find channels, etc. Just a clunky system. Maybe some instruction would help. Food was excellent.
Séjour de 1 nuit en juillet 2023
Réponse de Lisa le 9 juil. 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Agatha

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff, especially the concierge, are super friendly. She gave us a quiet room as we requested. The place is close to restaurants, a cinema, museums, public transportation, etc. Unfortunately, many places/restaurants around it were closed due to holidays. The room was nice and quiet. However, the bed wasn't as comfortable/soft as expected. Overall, it's better than expected, though. Highly recommend it.
Séjour de 2 nuits en juillet 2023
Réponse de Lisa le 7 juil. 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Clivia, Yuma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location with friendly staff and a great steakhouse. The kind of quaint accommodations you look for in Vermont. Desk staff was beyond kind. She gave history of town and local recommendations.
Séjour de 1 nuit en juillet 2023
Réponse de Lisa le 7 juil. 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Valerie le 6 juil. 2023
Thank you for your recent stay and taking the time to share your feedback. We are so pleased to know that you enjoyed the hotel and your time with us. We truly hope to host you again, the next time your travels bring you into the area.

10/10 Excellent

Diana

Voyage en famille
Overall great! Bedding and bed was so comfortable.
Séjour de 1 nuit en juin 2023
Réponse de Lisa le 30 juin 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

8/10 Bien

MARIE-CLAUDE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien placé
Très bien placé au centre de la ville, près des restos et de la state house
Séjour de 1 nuit en juin 2023
Réponse de Valerie le 27 juin 2023
Thank you for your recent stay and taking the time to share your feedback. We are pleased to know that you enjoyed the hotel and your time with us. We truly hope to host you again, the next time your travels bring you into the area.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2023
Réponse de Valerie le 27 juin 2023
Thank you for your recent stay and taking the time to share your feedback. We are so pleased to know that you enjoyed the hotel and your time with us. We truly hope to host you again, the next time your travels bring you into the area.

8/10 Bien

Nick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Lisa le 27 juin 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

8/10 Bien

Ivy

Séjour de 1 nuit en juin 2023
Réponse de Lisa le 21 juin 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

8/10 Bien

Allyson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place - we stayed in a new area of the hotel - but the shower splash glass was not long enough and water got all over the floor each time you ran the shower water - nice unit otherwise!!
Séjour de 1 nuit en juin 2023
Réponse de Lindsay le 19 juin 2023
Allyson,Thank you so much for taking the time to give us a review! We will look into the shower issue you mentioned and hope to welcome you again soon!-Lindsay

8/10 Bien

christina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central location near to the main area of Montpelier and the State Capitol Building. Friendly staff.
Séjour de 2 nuits en juin 2023
Réponse de Lindsay le 18 juin 2023
Christina,Thank you for your review. We look forward to welcoming you again!-Lindsay

10/10 Excellent

Darlene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Woman at the front desk was the sweetest!
Séjour de 1 nuit en juin 2023
Réponse de Lisa le 16 juin 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I have a great experience staying at the Capitol Plaza Hotel while passing through Montpelier in May 2023! We only stayed one night, but left wishing we could have stayed longer. The hotel is conveniently located in the center of downtown Montpelier, with great dining, shopping, and the government buildings nearby. The staff were super friendly and gave us a lovely corner room with a great view. We'll definitely stay at the Capitol Plaza Hotel again!
Séjour de 1 nuit en mai 2023
Réponse de Lindsay le 7 juin 2023
Thank you so much, Christopher, for taking the time to let us know how your stay was! We are happy you enjoyed your stay and look forward to welcoming you again.

10/10 Excellent

Art

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The parking card didn’t work so had to pay in addition to the daily rate. Everything else great.
Séjour de 1 nuit en mai 2023
Réponse de Lindsay le 28 mai 2023
Thank you, Art, for your feedback. I went ahead and refunded your card for the amount you paid at the parking gate. Glad to hear your stay was great. We look forward to welcoming you again!Lindsay

10/10 Excellent

Penny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Main Street walking.
Séjour de 1 nuit en mai 2023
Réponse de Valerie le 24 mai 2023
Thank you for your recent stay and taking the time to share your feedback. We are pleased to know that you enjoyed the hotel and your time with us. We truly hope to host you again, the next time your travels bring you into the area. Have a nice day!

10/10 Excellent

Debra

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023
Réponse de Lisa le 22 mai 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly. Large room.
Séjour de 2 nuits en mai 2023
Réponse de Lindsay le 20 mai 2023
Thank you for your recent stay and taking the time to share your feedback. We are so pleased to know that you enjoyed the hotel and your time with us and look forward to welcoming you again!

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a really charming hotel. I was surprised that I had to pay for parking. Did not see that in the description. Always some hidden cost which gives me the zits!
Réponse de Val le 17 mai 2023
Thank you for your recent stay and taking the time to share your feedback. We are pleased to know that you enjoyed the hotel and your time with us. Parking in Montpelier is in high demand and although it is not complimentary, we do discount parking for guests from 30 dollars a night to 10 dollars a night to park in our secure lot. We truly hope to host you again, the next time your travels bring you into the area.

10/10 Excellent

Adrienne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Lindsay le 14 mai 2023
Thank you, Adrienne, for taking the time to give us a review. We look forward to welcoming you again!

8/10 Bien

Christopher

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Love the area. The general staff was nice. Beds in the room were not the greatest, and limited room cleaning service.
Séjour de 7 nuits en mai 2023
Réponse de Lindsay le 13 mai 2023
Christopher,Thank you for your feedback. We look forward to welcoming you again!

6/10 Satisfaisant

Genevieve

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2023
Réponse de Lisa le 12 mai 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They were very kind at the front desk. There was also a beautiful restaurant on the first floor where the workers were very friendly. They also had a barber and hair salon. I also felt very safe as there was a group of army men there, where I felt they may have been getting back to meet their families after deployment; therefore, the hotel may have offered them free stay.
Séjour de 1 nuit en avril 2023
Réponse de Lisa le 11 mai 2023
Good Morning,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

melani a.

Séjour de 1 nuit en avril 2023
Réponse de Lisa le 18 mai 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Older property. Rooms could use some updating , but staff is very friendly and area of property is perfect.
Séjour de 1 nuit en avril 2023
Réponse de Lisa le 25 avr. 2023
Good Afternoon,Thank you for staying with us and your feedback on your stay.We are thrilled that you enjoyed your stay.We hope to host you again the next time your travels bring you to the area.Have a great day!Thank youLisa

10/10 Excellent

David

Séjour de 2 nuits en avril 2023
Réponse de Lindsay le 14 mai 2023
David, Thank you for giving us a review. We can't wait to welcome you again!