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Avis sur Motel 6 Montoursville, PA

2 out of 5
Motel 6 Montoursville, PA
2815 Old Montoursville Road, Montoursville, PA

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 108 avis sur 465." "
Note des voyageurs de 8 (Bien), d’après 124 avis sur 465." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 465." "
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 465." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 465." "

7,0/10

Propreté

7,6/10

Personnel et service

5,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Nancy Y. le 23 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The manager, Paul was extremely helpful and pleasant. He upgraded our room and put us on the first floor. We had a very nice stay. I have stayed here many times and it is great and affordable,
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 15 mai 2024
Hi Mark, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

10/10 Excellent

Kai

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Checked in with Paul. He was very pleasant and helpful. I appreciate that. The motel is a little outdated. But Paul was very accommodating and I have to say that if I were to come out here again that I would consider staying here. Good stuff. Makes all the difference sometimes!
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 2 mai 2024
Hi Kai, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Hamza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a pleasant experience, Paul was extremely polite and checked me in. Had a good sleep. Will come again. 10/10
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Hamza,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Bien

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 21 mars 2024
Hi Shawn,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Horrible

Jason

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not worth it.
Dirty bed coverings. Dirty Towels. Loud and noisy, Woken up multiple times throughout the night. Couldn't pay me to stay there again. Peeling paint. Missing vent covering.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 14 févr. 2024
Hi Jason,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Chasitty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in and check out were fast and easy. King size room was extremely affordable. Room was clean as were sheets and bed. Bathroom was a bit dated, but water was hot, water pressure was great, and tub was clean. Nice quiet area outside the hustle and butsle, yet still only moments from shopping and restaurants. Would absolutely stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 30 janv. 2024
Hi Chasitty,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Jose rodolfo

Les points forts : Équipements
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

tammie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
Séjour de 7 nuits en janvier 2024

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay @ Motel 6
Staff was wonderful and rooms were exceptionally clean.
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 23 janv. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Médiocre

Ryan

Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Ferdinando

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheets were stained and smell and when the fan would start it would start smell like cigarettes or smoke
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 12 déc. 2023
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Cameron A. #Team6

6/10 Satisfaisant

Dawn

Voyage en famille
Les points faibles : Propreté et équipements
When we arrived are room was on 3rd floor and they had no elevator. Had to carry everything up 3 flights of stairs. The room had dead bugs laying on the floor and stink bugs crawling on the walls. When i went to take a shower i pulled the shower curtain closed and there was a use wash cloth hanging in the curtain.
Séjour de 3 nuits en novembre 2023
Réponse de Nancy Y. le 5 déc. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

CHENG

Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

mike, mansfield

Les points faibles : Équipements
it wasnt quite kids screamming and crying past 10 pm when sleeping
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 21 nov. 2023
Hi MikeThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Horrible

Tom

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First the dead bolt which they had a note reminding folks to use was completely missing, it smelled terribly the vent cover was removed and displayed a disgusting layered dirt says it nicely. I did not stay the second night
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 1 nov. 2023
Hi Tom,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Rhonda

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
The hotel was very clean but the lights and phone did not work in my room. It hasno elevator so a person with a disability can't do the stairs. If you wanted a room on the first floor it would cost you more. Overall, everything was fine and I would recommend it.
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 1 nov. 2023
Hi Rhonda,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Horrible

Stephens

Séjour de 2 nuits en septembre 2023

2/10 Horrible

Stephens

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nice people but it’s not clean and the air conditioning and heater didn’t work didn’t even have knobs on it
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 27 oct. 2023
Hi Stephens,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bien

Heroina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check out was at 11AM but they were calling since 8:00 AM
Séjour de 2 nuits en octobre 2023
Réponse de Nancy Y. le 18 oct. 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Horrible

Benjamin

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nothing to like about this never go back
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 18 oct. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Glenn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent price!! Very clean.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 18 oct. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Médiocre

Charles

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was a very old property. Owners were nice But felt we were staying in a low income place. Would not recommend to others.
Séjour de 2 nuits en septembre 2023
Réponse de Brand Experience Team le 3 oct. 2023
Hi Charles,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Never Again
Worst hotel experience of my life. Check-in was sketchy... counter guy took detailed pictures of the front and back of my driver's license. Never had that happen anywhere! Last room in town so we had to get a smoking room that wreaked. Probably not updated since the 80s. Bedspread and chair had multiple stains. Would not touch the filthy phone. TV had a box, but it didn't work. Halls and stairway smelled of pot. Strip joint right across the street. Bathroom was so-so with good hot water pressure. Never going back there.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 1 nov. 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Satisfaisant

Julio

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It ok
Séjour de 2 nuits en septembre 2023
Réponse de Brand Experience Team le 3 oct. 2023
Hi Julio,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Cynthia L.

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Travers Buffalo Bills football game
Easy on off from Highway, very easy check in, the front desk clerk was very helpful and friendly. Room was clean and bed was very comfortable. I would definitely recommend this motel to other travelers.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 3 oct. 2023
Hi Cynthia L,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Bien

Jennifer

Séjour de 1 nuit en septembre 2023

10/10 Excellent

kerin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed 1 nite. From check in with Mike to check out... everyone was great. The room was clean they provided everything we needed. Kudos to you Mike.. We will see ya next year
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 13 sept. 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Horrible

Susan

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked a non smoking room for myself, husband, baby, and dog. We arrived 2 hours after check in and get a room wasn’t ready. We were given a smoking room, ashtrays everywhere. It smelled like a bar. Ridiculous. Due to it being little league tournament time I was stuck with this place. Manager knew we wouldn’t like the room, did offer a refund and issued this. However did not solve the problem of needing a room for the night. So we had to inconvenience family and stay with them. I will never even try to come here again.
Réponse de Nancy Y. le 7 sept. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

2/10 Horrible

Michael

Séjour de 2 nuits en août 2023

8/10 Bien

Roberta

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, affordable, friendly staff
Séjour de 2 nuits en août 2023
Réponse de Brand Experience Team le 29 août 2023
Hi Roberta,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Médiocre

Paxton

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Smelled horrible walking through the lobby and halls. Worker laying on lobby couch and walking the hallways while on the phone
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 23 août 2023
Hi Paxton,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for the occasion
Room was wonderfully clean and reasonably priced given today's economy.
Séjour de 1 nuit en juillet 2023
Réponse de Nancy Y. le 17 août 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

john

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Richard

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great Stay
The room was very comfortable and clean. Sam was very attentive and personable. We would definitely go back their on our next visit.
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Susan

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Paid extra for early check in. Room wasnt ready. Commode wouldnt flush properly.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

SASIDHAR REDDY

Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Bruce

Séjour de 1 nuit en juillet 2023

8/10 Bien

Joy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The family was kind and helpful that owned it.
Séjour de 1 nuit en juin 2023
Réponse de Nancy Y. le 6 juil. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Alex

Séjour de 1 nuit en juin 2023

2/10 Horrible

Paula

Les points faibles : Personnel et service
Apparently Expedia did not forward all of my information about my dogs. Instead of a king room they wanted to put us in a double. The explanation was the king room was not a pet room. I had already checked in, so I checked out. We went to Best Western instead. I won't be using Expedia pr staying at Motel 6 again.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 27 juin 2023
Hi Paula,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

eric

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

4/10 Médiocre

David

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I knew not to expect a 4 star experience. That said, the room (laminate floor) was dirty, the mattress was beyond its useful life, the tub was worn so badly is was black in the corners, the tub faucet wouldn't stop running, the ceiling was falling down above the shower head, the entire facility smelled of smoke, the exhaust fan cover in the bath was falling off and the air conditioner sounded like a jet engine. Staff was pleasant, though. I would not recommend.
Séjour de 1 nuit en mai 2023
Réponse de Nancy Y. le 23 mai 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Horrible

Carrie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only stayed here because there were no other hotels available. In need of serious maintenance. The tv was literally falling off the mount on the wall, burn holes in the bed spreads, the toilet was barely bolted in the floor, bathroom had mold on the shower enclosure, ceiling had bubbled from water damage. The entire 2 nights I stayed there it sounded like elephants were running above my room and the smell of marijuana was overwhelming
Séjour de 2 nuits en mai 2023
Réponse de Nancy Y. le 23 mai 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
happily stayed here
i stayed here about 6 years ago and stayed away after that because of how noisy it was. on my 1st return visit recently i completely changed my opinion. my room was nicely arranged, the appliances all worked, the place was peaceful and quiet, and everything seemed well-managed. this place leveled up, so it is possible, we aren’t hoping for the impossible. a very comfortable stay and a convenient location to williamsport
Séjour de 1 nuit en mai 2023
Réponse de Nancy Y. le 23 mai 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Tonya

6/10 Satisfaisant

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arrived early, owner wanted $25 for 1 hour early check in: is that because visitors from gentlemen's club nearby pay $25/hour? No hairdryer. Very minimal furnishings, but clean, well maintained room.
Séjour de 1 nuit en mai 2023
Réponse de Brand Experience Team le 16 mai 2023
Hi Alexander,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023