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Avis sur Lone Oak Lodge

2.5 out of 5
Lone Oak Lodge
2221 N. Fremont St., Monterey, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 515 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 308 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 1005." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très joli motel.
Un motel très pratique pour visiter Monterey. Les chambres sont rénovées avec goût. Le tarif est élevé mais la ville est chère.
Séjour de 1 nuit en juillet 2023
Réponse de Lone Oak Lodge Management le 25 juil. 2023
Dear Anne,We're thrilled you found our motel convenient for exploring Monterey. Our tastefully renovated rooms are designed to provide a comfortable stay. While we understand that our rates may seem high, they reflect the city's overall expensive nature. We strive to offer exceptional value and a memorable experience. Thank you for choosing our hotel, and we hope to welcome you back soon!Thank You,Lone Oak Lodge

8/10 Bien

CARINE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nuit à monterey
Parfait pour une nuit de passage, grande chambre, grande salle de bain très propre. Bonne literie. Parking gratuit Bon à savoir, l'établissement est proche d'un aéroport donc on entend quelques avions mais pas la nuit. Pas de petit déjeuner. Assez excentré par rapport au fisherman's Wharf, voiture indispensable.
Séjour de 1 nuit en juillet 2023
Réponse de Lone Oak Lodge Management le 17 juil. 2023
Dear CARINE,Thank you for choosing our hotel and sharing your feedback. We're delighted to hear that you found our spacious and clean rooms along with the comfortable bedding to be perfect for your overnight stay. We apologize for the inconvenience caused by the occasional airplane noise, which is inevitable due to our proximity to the airport. Please note that we do not offer breakfast, but we appreciate your understanding. As for the location, we understand that having a car is essential to explore attractions like Fisherman's Wharf, as we are situated quite a distance away. We hope to welcome you back on your next visit.Thank You,Lone Oak Lodge

10/10 Excellent

JULIEN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Bon séjour dans cet hôtel, calme et bien situé avec une chambre spacieuse
Séjour de 1 nuit en mars 2023
Réponse de Lone Oak Lodge Management le 6 juin 2023
Dear JULIEN,Thank you for choosing our hotel for your stay. We greatly appreciate your positive feedback. We take pride in providing a tranquil environment for our guests and ensuring our location meets their needs. It's delightful to know that you found our rooms spacious and comfortable. We strive to deliver exceptional experiences, and your satisfaction is our utmost priority. We hope to welcome you back in the future, and we're confident that we can continue to meet your expectations. Thank you once again for your kind words.Thank You,Lone Oak Lodge

8/10 Bien

Elodie

Séjour de 1 nuit en août 2022
Réponse de Guest Relations Specialist le 5 août 2022
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Bien

Aurore

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emplacement ok, chambre spacieuse et propre par contre salle de bain à rafraîchir (traces de moisi)
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 14 juil. 2022
Hello Aurore, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Please do come see us again.

10/10 Excellent

Pascal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calme, motel parfait pour une pause à Monterey
Séjour de 1 nuit en juin 2022
Réponse de Manager le 8 juil. 2022
Hello Pascal, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Please do consider us again on your next visit to the area.

10/10 Excellent

Pierre-Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité-prix. Chambre spacieuse et confortable. Calme et bon WiFi
Séjour de 1 nuit en octobre 2019
Réponse de Customer Care Team le 24 oct. 2019
Dear Pierre-Michel, Thank you for writing to us! We are glad that you had a great stay and found good value for money. Again, it's nice to hear that you enjoyed the stay in our comfortable and spacious rooms. Thank you for appreciating the quietness and Wi-Fi functioning too. It will be a pleasure to host you again! Best Regards, Lone Oak Lodge Customer Care Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent rapport qualité/prix, mais pas d'air climatisé.
Séjour de 1 nuit en septembre 2019
Réponse de Guest Experience Team le 27 sept. 2019
Dear Guest, Thank you for taking the time to rate your recent stay at our hotel. Whilst it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit. Best Regards, Lone Oak Lodge Customer Care Team

10/10 Excellent

Sebastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Guest Experience Team le 2 août 2019
Dear Sebastien, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Lone Oak Lodge Customer Care Team

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien, personnel très sympathique, chambre propre et confortable.
Séjour de 1 nuit en mai 2019
Réponse de Guest Experience Team le 31 mai 2019
Dear Guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Lone Oak Lodge Customer Care Team

10/10 Excellent

amandine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau motel
Très beau motel confortable. Entièrement de plein pied, on peut garer sa voiture juste devant sa porte; lits confortables. Il a fait froid la nuit malgré la couverture supplémentaire (mi-mai) et la fenêtre de la salle de bain ne fermait pas complètement. S'il y avait un petit déjeuner ça serait parfait !
Séjour de 1 nuit en mai 2019
Réponse de Guest Experience Team le 31 mai 2019
Dear Amandine, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Lone Oak Lodge Customer Care Team

10/10 Excellent

Jean Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good prestation and affordable
Very nice and affordable motel . No breakfast but practivle coffee machin in the room. We recommand.
Séjour de 3 nuits en avril 2019
Réponse de Guest Experience Manager le 10 mai 2019
Hi Jean Michel, Thank you very much for providing us with your wonderful review, and for your kind comments. We appreciate your recommendation, and we hope to welcome you back to our hotel again soon. Best Regards, Lone Oak Lodge Customer Care Team

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
From the outside, it looked old. The rooms were all updated and clean. Our tickets.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Estela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Parking spot honestly
Séjour de 1 nuit en mai 2024
Réponse de Lone Oak Lodge le 23 mai 2024
Dear stela,Thank you for your feedback! We're pleased to hear that you had a positive experience. If you have any specific comments or concerns about parking, please feel free to share them with us. We strive to ensure that all aspects of your stay are convenient and enjoyable, and we appreciate any suggestions you may have. We look forward to welcoming you back in the future.Thank You,Lone Oak Lodge

10/10 Excellent

Mallia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Lone Oak Lodge Management le 24 mai 2024
Dear Mallia,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

8/10 Bien

Ram

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lone Oak Lodge Management le 22 mai 2024
Dear Ram,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Lone Oak Lodge

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lone Oak Lodge Management le 21 mai 2024
Dear Martin,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and modern rooms. Parking was easy and hotel and area felt safe. The bed was quite firm and the walls let in some loud sounds (car engine or people talking etc) from outside but the place was perfectly quiet after 9:30pm. Would stay again.
Séjour de 1 nuit en mai 2024
Réponse de Lone Oak Lodge Management le 7 mai 2024
Dear Stephen,We're delighted you appreciated our clean, modern rooms and convenient parking. Ensuring a safe and tranquil environment is our priority. We apologize for any disturbance caused by external noise and the firmness of the bed. Rest assured, we continuously strive to enhance guest comfort and will address these concerns. Thank you for acknowledging our efforts, and we eagerly anticipate the opportunity to welcome you back for an even more enjoyable stay.Thank You,Lone Oak Lodge

4/10 Médiocre

Katie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Lone Oak Lodge Management le 6 mai 2024
Dear Katie,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Lone Oak Lodge

6/10 Satisfaisant

Mike

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
There was no tv remote. When askfor a remote
Séjour de 2 nuits en avril 2024
Réponse de Lone Oak Lodge Management le 3 mai 2024
Dear Mike,We apologize for the inconvenience regarding the TV remote. Your feedback is invaluable and helps us improve. We've taken note of your concern and will ensure better provisions in the future. Should you choose to stay with us again, we'll strive to make your experience flawless. Thank you for bringing this to our attention.Thank You,Lone Oak Lodge

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Lone Oak Lodge Management le 30 avr. 2024
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Rebecca

Séjour de 1 nuit en avril 2024
Réponse de Lone Oak Lodge Management le 16 mai 2024
Dear Rebecca,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Raquelyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable room. Great location.
Séjour de 1 nuit en avril 2024
Réponse de Lone Oak Lodge le 24 avr. 2024
Dear Raquelyn,Thank you for your kind review! We're thrilled to hear that you found our rooms clean and comfortable, and that our location met your expectations. Providing a welcoming and hygienic environment is our top priority, and we're delighted that you enjoyed your stay with us. We look forward to welcoming you back on your next visit!Thank You,Lone Oak Lodge

10/10 Excellent

Laurentiu, Walnut Creek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Lone Oak Lodge Management le 23 avr. 2024
Dear Laurentiu,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Ma

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for the night and close to activities and the water. Very friendly staff. Would highly recommend.
Séjour de 1 nuit en avril 2024
Réponse de Lone Oak Lodge Management le 15 avr. 2024
Dear Ma,Thank you for your kind review! We're delighted to hear you enjoyed your stay with us and found our location convenient for exploring local activities and the waterfront. Our team takes great pride in providing friendly and attentive service to all our guests. We appreciate your recommendation and hope to welcome you back for another excellent experience soon!Thank You,Lone Oak Lodge

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024
Réponse de Lone Oak Lodge Management le 15 avr. 2024
Dear Kathy,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Mikiko, Mountain View

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the clean modern interior. It'd have been nice if the extra blanket had been provided.
Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge Management le 10 avr. 2024
Dear Mikiko,Thank you for your positive feedback on our clean, modern interior. We appreciate your suggestion regarding the extra blanket and will ensure to improve our amenities for a more comfortable stay. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience.Thank You,Lone Oak Lodge

10/10 Excellent

Elizabeth

Séjour de 1 nuit en avril 2024
Réponse de Lone Oak Lodge Management le 23 avr. 2024
Dear Elizabeth,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Hector

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Quite. 10 minute drive to the pier. My family was very happy. Thanks
Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge le 3 avr. 2024
Dear Hector,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and that our cleanliness and tranquility met your expectations. It's great to know that our location, just a short drive from the pier, was convenient for your family. We look forward to welcoming you back soon for another memorable experience. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!Thank You,Lone Oak Lodge

10/10 Excellent

Zoe

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You can check in as late as 11 pm, which is very nice for people who arrive late. Front desk was friendly and I appreciate that it's 1-story only, so I don't have to climb stairs with my luggage.
Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge le 3 avr. 2024
Dear Zoe,Thank you for your kind review! We're delighted to hear that our late check-in option was convenient for you. Our friendly front desk staff is always ready to assist guests with a warm welcome. We're glad you found our single-story layout convenient for easy access. We look forward to welcoming you back for another comfortable stay soon!Thank You,Lone Oak Lodge

8/10 Bien

Yelenys

Voyage en famille
Updated room.
Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge Management le 1 avr. 2024
Dear Yelenys,Thank you for your feedback! We're delighted to hear that you enjoyed our updated room. Providing a comfortable and modern environment for our guests is our top priority. Your satisfaction is our motivation, and we're thrilled that you had a pleasant experience. We look forward to welcoming you back for another enjoyable stay in the near future.Thank You,Lone Oak Lodge

10/10 Excellent

Michaela

Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge Management le 19 avr. 2024
Dear Michaela,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved my stay! The room was clean and comfortable. Was able to park right outside my room which was very convenient. Great place to stay, highly recommend.
Réponse de Lone Oak Lodge Management le 1 avr. 2024
Dear Kimberly,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our accommodations clean and comfortable. It's wonderful to know that our convenient parking added to your overall experience. We appreciate your recommendation and hope to welcome you back again soon for another enjoyable stay!Thank You,Lone Oak Lodge

10/10 Excellent

Kandis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the rooms and the renovation was lovely. Very clean. Quiet.
Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge Management le 22 mars 2024
Dear Kandis,Thank you for your delightful feedback! We're thrilled to hear that you loved our renovated rooms and appreciated their cleanliness and tranquility. Our team takes great pride in providing a comfortable and peaceful environment for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Thank You,Lone Oak Lodge

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Lone Oak Lodge Management le 12 mars 2024
Dear Luis,Thank you for your positive feedback! We strive to provide exceptional experiences for our guests. Your satisfaction is our top priority, and we're thrilled to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon for another memorable stay.Thank You,Lone Oak Lodge

10/10 Excellent

Divina, King city

Séjour de 2 nuits en janvier 2024
Réponse de Lone Oak Lodge Management le 5 mars 2024
Dear Divina,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

Diana Ruiz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was really nice and quiet, would definitely stay again.
Séjour de 1 nuit en février 2024
Réponse de Lone Oak Lodge Management le 28 févr. 2024
Dear Diana Ruiz,We're thrilled to hear that you enjoyed your stay with us! Providing a peaceful and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing our hotel, and we appreciate your kind words.Thank You,Lone Oak Lodge

10/10 Excellent

Jennie L

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sincerely enjoyed the classic suite
Réponse de Lone Oak Lodge Management le 26 févr. 2024
Dear Jennie, We're thrilled to hear that you sincerely enjoyed your stay in our classic suite!  Providing comfortable and enjoyable accommodations is our top priority, and we're delighted that our classic suite meets your expectations.  Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future.Thank You,Lone Oak Lodge

4/10 Médiocre

Jeff, American Canyon

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Not a very good stay. Staff was friendly and parking was convenient but room was cramped bathroom was badly designed and cramped blanket was barely thicker than the sheet and I was freezing all night
Séjour de 2 nuits en février 2024
Réponse de Lone Oak Lodge Management le 21 févr. 2024
Dear Jeff,We deeply value your feedback and apologize for any inconvenience caused during your stay. We appreciate your recognition of our friendly staff and convenient parking. We are sorry to hear about your dissatisfaction with the room size, bathroom design, and bedding. Your concerns will be addressed promptly to ensure a more comfortable experience for future guests. We strive to continuously improve and hope to welcome you back for a better stay.Thank You,Lone Oak Lodge

10/10 Excellent

Terri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Clean Hotel
This was my second time staying here. It's very clean which is the most important thing to me. It's conveniently located to highway for getting to both Carmel By The Sea and to Big Sur. Staff at check-in was courteous and efficient.
Séjour de 1 nuit en février 2024
Réponse de Lone Oak Lodge Management le 7 févr. 2024
Dear Terri,We deeply appreciate your continued patronage and your kind words regarding our hotel. Ensuring cleanliness and convenience for our guests is our top priority. We're thrilled to hear that our location served you well for your travels to Carmel By The Sea and Big Sur. Our team strives to provide courteous and efficient service, and we're glad to hear they met your expectations. We look forward to welcoming you back for another exceptional stay in the future.Thank You,Lone Oak Lodge

4/10 Médiocre

Jessica

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lone Oak Lodge le 1 févr. 2024
Dear Jessica,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Lone Oak Lodge

10/10 Excellent

Byron

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Séjour de 1 nuit en janvier 2024
Réponse de Lone Oak Lodge le 18 janv. 2024
Dear Byron,Thank you for your glowing review! We're delighted to hear that you had a great stay. Our team works hard to create a welcoming environment, and your positive feedback is truly appreciated. We look forward to hosting you again soon, ensuring your next experience is even more memorable.Thank You,Lone Oak Lodge

8/10 Bien

Robert

Séjour de 1 nuit en janvier 2024
Réponse de Lone Oak Lodge Management le 6 févr. 2024
Dear Robert,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Lone Oak Lodge

8/10 Bien

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NICE AND CLEAN
Stayed 2 days and place is newly renovated. Pet friendly is a plus for dog owners like me. Beda are comfortable except their pillows are too soft or don't have much filling that we had stiff neck the following day. Overall I will stay in this hotel again but I will request for extra pillows.
Séjour de 2 nuits en janvier 2024
Réponse de Lone Oak Lodge Management le 15 janv. 2024
Dear Fernando,We appreciate your feedback and are delighted you enjoyed our newly renovated hotel, especially as a pet-friendly option. We apologize for any discomfort caused by the soft pillows and the subsequent stiff neck. Your loyalty means a lot, and we look forward to your return. Rest assured, we'll take note of your preference for firmer pillows, and our team will be ready to make your next stay even more enjoyable. Safe travels until we welcome you back!Thank You,Lone Oak Lodge

10/10 Excellent

Dan

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Séjour de 2 nuits en décembre 2023
Réponse de Lone Oak Lodge le 4 janv. 2024
Dear Dan,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

James

Séjour de 1 nuit en décembre 2023
Réponse de Lone Oak Lodge Management le 22 janv. 2024
Dear James,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge

10/10 Excellent

gertrude

Séjour de 3 nuits en décembre 2023
Réponse de Lone Oak Lodge Management le 3 janv. 2024
Dear Gertrude,Thank You for giving us a perfect rating and recommending our hotel to other travelers.  I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.  Take care!Thank You,Lone Oak Lodge

8/10 Bien

Addison

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Booked a room with a hot tub and really enjoyed it. I wish that the tub filled faster, though or that the communal sauna & hot tub hasn't been permanently closed. It would have been nice to have the option to soak in a community tub while the one in my room filled. Othereise the room eas great snd the build quality was impressive. I did notice that some of the bathroom fixtures were installed backwards, though
Séjour de 1 nuit en décembre 2023
Réponse de Lone Oak Lodge le 2 janv. 2024
Dear Addison,We're glad you enjoyed your room with a hot tub, and we appreciate your feedback. We apologize for any inconvenience with the tub filling speed and the closure of the communal sauna & hot tub. Your suggestion for having an alternative option while the in-room tub fills is noted. We're pleased you found the room tremendous and were impressed with the build quality, although we apologize for any oversight with bathroom fixtures. Your comments are valuable; we'll use them to enhance our services. Thank you for choosing us, and we hope to welcome you back for another positive experience.Thank You,Lone Oak Lodge

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent value choice in Monterey
Excellent choice for value and location. I really like this hotel, only issue is they need to install black-out curtains to limit the light into the room at night.
Séjour de 3 nuits en novembre 2023
Réponse de Lone Oak Lodge Management le 19 déc. 2023
Dear Anonymous,Thank you for your positive feedback and choosing our hotel! We're delighted you enjoyed the value and location. We appreciate your suggestion regarding blackout curtains for better sleep quality. Rest assured, we take guest feedback seriously and will consider this enhancement for an even more comfortable stay. We hope to welcome you back soon for an improved experience!Thank You,Lone Oak Lodge

10/10 Excellent

Aliyah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Lone Oak Lodge le 13 déc. 2023
Dear Aliyah,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Lone Oak Lodge.  We work tirelessly to ensure our guests experience the best hospitality in Lone Oak Lodge.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Lone Oak Lodge