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Avis sur Brandon Hill Guest House

2.5 out of 5
Brandon Hill Guest House
28 Peter Pan Ave, Montego Bay, St. James Parish

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 3 avis sur 15." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 15." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 15." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 15." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 15." "

7,2/10

Propreté

6,8/10

Personnel et service

7,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The environment was good the service good but the sheets on the bed was disappointed 😞 to me but i told the room attendant about it.
Séjour de 2 nuits en septembre 2023
Réponse de macky le 15 nov. 2023
Apologies.Have got new sheets.Did not see this revieww..

2/10 Horrible

Shelly-Ann

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Roach was in the room. Overall it needed some house keeping
Séjour de 1 nuit en septembre 2023
Réponse de macky le 18 sept. 2023
We have never received a booking/reservation for Shelly-Ann from Expedia and have never provided accommodation for anyone of that name.

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The l place is very clean and well kept
Séjour de 5 nuits en septembre 2023
Réponse de macky le 18 sept. 2023
Thanks.

4/10 Médiocre

Cheryl

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff are very helpful. Close to downtown and the airport. You will get what you pay for. Property needs a lot of TLC. Bottom of the Pool was very dirty, couldn’t go swimming. Beds are two twins to make a double, and hard to sleep in with a partner. Rooms need upgrading. Bathroom was very dirty and the shower tiles need replacing. No towels available in the room
Séjour de 1 nuit en juillet 2023
Réponse de macky le 15 août 2023
You should have let us know about the pool,the bathroom and the towels.We would have responded.

8/10 Bien

Fay-Ann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de macky le 15 août 2023
Thanks.

4/10 Médiocre

Heidi

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Don't go there
When I booked the room I booked a queen size bed upon my arrival couldn't find anyone to check me in did not ask for my ID I was showing to a room with two single beds a ceiling fan that barely works the room was right beside where a wedding was taking place and the workers were there to one in the morning getting it ready Extremely Loud and very very disappointed when after booking a queen size bed being told I had to take this room with two single beds the place felt unsafe would never stay there again way off the beat past not close to restaurants food and weigh in the bush what Disturbed me the most was the sign that read no underage school girls in uniform are allowed there unless they're with a family member that is extremely disturbing
Séjour de 1 nuit en juillet 2023
Réponse de macky le 15 août 2023
Never offered queen sized beds.Fan works perfectly.No complaints since.Perhaps it needed adjustment.Sorry about the wedding.Should have let us know they were disturbing you.2 minutes drive from town.

6/10 Satisfaisant

Kaysian

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s an ok place to go
Séjour de 2 nuits en mars 2023
Réponse de Macky. le 31 mars 2023
Thank you for a favourable comment.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Budget room that fit the bill.
For the price, I was not disappointed. Overall it was budget place that fit the bill. The staff was very friendly and helpful. CJ helped me order delivery from a local restaurant- Island Grill - food was tasty and hot when it arrived. The hotel entrance was under construction, and the lobby was a bit disorganized. Unsure of that was the normal state. The room was clean, but worn. The only available electric outlets were behind the bed and difficult to access. Bedside lamps weren’t plugged in. Veranda had a nice view and had a plug I used to charge my phone. Bathroom was clean but worn. There was no hot water in the shower. Location was outside the city, so it took a while to get to the harbor by taxi. Overall, it was an OK overnight stay, but not fancy.
View toward the pool
Clean room
Evening view
Séjour de 1 nuit en janvier 2023
Réponse de Macky. le 31 janv. 2023
Thank you for your review.If you should visit us again please let us know if you require hot water as most people do not and we will give you a room which has it.Please forgive the room attendant for neglecting to plug in the lights after cleaning the room.Pat on our backs for the clean accomodation.Lobby will be a bit untidy before and after an event.

10/10 Excellent

Ny'Cole

Séjour de 1 nuit en décembre 2022
Réponse de macky le 16 nov. 2023
Thanks.

10/10 Excellent

Ashlee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My experience at Brandon stay
Honestly the reviews are bad at this location and I was leery about the stay prior to arriving but when I got there the staff were amazing. They treated me so well and accommodated me to the highest level. I loved this location and will definitely recommend if you’re looking for a cheaper option without the frills.
Séjour de 4 nuits en novembre 2022

2/10 Horrible

Erdley

There was no hot water I did not like that the pool was always dirty they have trash trash all over the place
Séjour de 14 nuits en décembre 2020
Réponse de macky. le 4 janv. 2021
New solar water heater installed.Malfunctioning.Apologies.His sons used the pool.Several others.Trash only after parties weddings hosted while he was here..Cleaned up when staff arrive.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en mars 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté
Nothing and they need to update there rooms ...and beds is old
Séjour de 8 nuits en décembre 2019

6/10 Satisfaisant

Björn

Les points faibles : Personnel et service
OK om du bara ska softa
Rummet var ok för pris. Ingen sevice för att få någon mat eller dryck. Det får du själv ordna med att köpa med dig eller att de hjälper till med tex hämtpizza. 20 minuter promenad till område med affärer mm. Tänk på att det är kraftig uppförsbacke när du ska till boendet. Långsamt Wifi finns, men funkar bara i lobbyn. Långt till beachen, taxi gäller, ca $20 per resa. Ska du bara softa och kan tänka dig dessa omständigheter, så är det ok. $25 för taxi från flygplatsen.
Séjour de 3 nuits en décembre 2018
Réponse de Macky. le 26 déc. 2018
Comments are in a foreign language so we cannot respond properly.Misinformation about airport transfers has been corrected on Expedia.