Piscine extérieure (ouverte en saison)
Vérifier la disponibilité

Avis sur Mockingbird Inn & Suites

2 out of 5
Mockingbird Inn & Suites
4389 S Alabama Ave, Monroeville, AL

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 90 avis sur 253." "
Note des voyageurs de 8 (Bien), d’après 78 avis sur 253." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 253." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 253." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 253." "

7,6/10

Propreté

8,2/10

Personnel et service

6,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Desaray

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The quietness
Séjour de 1 nuit en mai 2024

10/10 Excellent

Teresa

Voyage en famille
The beds were great ! The floor was really dirty !
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mike

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de JR le 3 mai 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bien

Susan

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
The bird house
Séjour de 1 nuit en avril 2024
Réponse de Judy le 8 avr. 2024
We are also happy with the bird houses. Thank you for the compliment.

10/10 Excellent

Mike, Kountze

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de JUDY le 29 mars 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

2/10 Horrible

Pamela

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de JR le 10 mars 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bien

Judy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were older but neat and clean. Check in process was super easy and front counter staff was friendly. We stayed two nights. It was raining so there were a lot of construction/road work people who were staying there. There music was a little loud, meaning you could hear it when your tv was off, but not enough to complain about.
Séjour de 2 nuits en février 2024
Réponse de JUDY le 10 mars 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bien

Carol, Cross City

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Room was clean but bath towels were not soft, and had stains on them.
Séjour de 1 nuit en février 2024
Réponse de JUDY le 10 mars 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Satisfaisant

Cindy

Les points forts : Personnel et service
Les points faibles : Propreté
The internet did not work in our room....called front desk they said it worked good up there.....pet friendly but no place to really take your dog out. Used soap in the shower and the toilet paper holder was literally falling out of the wall.
Séjour de 1 nuit en février 2024
Réponse de JUDY le 17 févr. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Lisa

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté
The property was clean and good for what we needed.
Séjour de 4 nuits en janvier 2024
Réponse de Judy le 8 févr. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Diamond

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Judy le 8 févr. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Sabrina

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Judy le 8 févr. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Sabrina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and cleanliness
Séjour de 2 nuits en janvier 2024
Réponse de Judy le 8 févr. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JUDY le 2 janv. 2024
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bien

E J

Séjour de 2 nuits en novembre 2023
Réponse de JUDY le 20 déc. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

4/10 Médiocre

Katie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de jr le 29 nov. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Médiocre

Lisa

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nothing wasn’t unique. The room was very nasty. The room had a very nasty smell, carpet was vacuum, mirrors wasn’t clean, bathroom was disgusting, tub wasn’t clean hair was everywhere. Floor wasn’t swept or mopped.. around the toilet the bottom still had black spots like mold and urine at the bottom. I will never stay here again just nasty!!
Séjour de 1 nuit en novembre 2023
Réponse de JR le 21 nov. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Anne

Séjour de 1 nuit en novembre 2023
Réponse de JR le 10 déc. 2023
Thank You for your positive review.

2/10 Horrible

Barbara

DISAPPOINTED
Two times in the last three weeks I have used your service and have beenD DISAPPOINTED. I AM HANDICAPED AND I HAVE REQUESTED A HANDICAPPED ROOM OR A DOWNSTAIRS ROOM. BOTH TIMES THERE IS NOT A ROOM AVAILABLE AND I HAVE HAD TO STAND AND ALMOST BEG FOR A ROOM I COULD USE. I WILL NOT BE USING YOUR APPLICATION AGAIN. ONCE IS AN OVERSIGHT TWO IS NOT CARING.
Séjour de 1 nuit en novembre 2023
Réponse de JR le 21 nov. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
GREAT
Séjour de 1 nuit en novembre 2023
Réponse de Judy le 21 nov. 2023
Thank you for the positive review. Call us for any future visits.

8/10 Bien

Mitchell

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Judy le 12 nov. 2023
Thank you for your positive response.

4/10 Médiocre

Arthur, Sumter

Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Judy le 10 nov. 2023
Thank You

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de JUDY le 29 oct. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

LaShaundra

Séjour de 1 nuit en octobre 2023
Réponse de Judy le 21 nov. 2023
Thank You for your positive review.

2/10 Horrible

Patsy

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de JUDY le 27 oct. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Chris

Séjour de 1 nuit en octobre 2023
Réponse de JUDY le 12 oct. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Patris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I enjoyed our stay and plan to return.
Séjour de 2 nuits en octobre 2023
Réponse de JUDY le 12 oct. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Summer

Séjour de 1 nuit en septembre 2023
Réponse de JUDY le 22 oct. 2023
Thank You for your review

10/10 Excellent

Nestor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Servicio acorde a la clasificación
Séjour de 1 nuit en septembre 2023
Réponse de Judy le 23 sept. 2023
Thank You

10/10 Excellent

Ed

Séjour de 1 nuit en août 2023
Réponse de JUDY le 13 sept. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bien

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pool was dirty no chairs or umbrellas water very warm. Room had a moldy smell not enough towels for bathing and swimming and when I asked front desk for more she gave me 1 for a family of 3. Room was clean, airplane training very close planes flying low continuously
Séjour de 1 nuit en août 2023
Réponse de JUDY le 8 août 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Médiocre

Timothy

Les points forts : Propreté
Les points faibles : Personnel et service
Told night clerk (doing nothing) that TV didnt work. After an hour, i told her to either move me or fix it so she finally wandered up there. Luke warm water the next morning. Manager/owner came up and argued with me that the water was fine. I checked it after he left and it was still the same. RUDE owner, LAZY & RUDE night clerk. I heard the same clerk tell a lady desperate for towels that "cleaning will be around". Day front desk staff were nice. NIce hotel, terrible management.
Séjour de 1 nuit en juillet 2023
Réponse de JUDY le 8 août 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Horrible

Bridgitt

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was putrid. It is shameful to have my hometown represented by such disgusting and nasty service.
Dog piss stains
Séjour de 2 nuits en juillet 2023
Réponse de JUDY le 8 août 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Médiocre

Melinda

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Judy le 8 août 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Satisfaisant

Helbert

Voyage en famille
The room smells horrible.
Séjour de 1 nuit en juillet 2023
Réponse de judy le 20 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de JUDY le 18 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us

4/10 Médiocre

Ann

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nasty
The room was dirty. Hangers were dusty. Shelves were dusty. The microwave door didn’t close, so it wouldn’t work. Upon my stated concern, the microwave was replaced. But what that tells me is that housekeeping either didn’t clean it, ignored the broken door, or reported it as broken and no one addresses it. The parking lot was full of trash and beer cans. I’m disgusted.
Séjour de 3 nuits en juillet 2023
Réponse de JUDY le 18 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Satisfaisant

ALEJANDRO

Voyage en famille avec de jeunes enfants
Les points forts : Infrastructures et conditions de l’hébergement
Esta bien para pasar una noche.
Séjour de 1 nuit en juillet 2023
Réponse de JUDY le 10 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Andrew

Séjour de 7 nuits en juin 2023
Réponse de JUDY le 27 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bien

Ronda

Séjour de 1 nuit en juin 2023
Réponse de JUDY le 4 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bien

Bridgitt

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Well kept property
Séjour de 1 nuit en juin 2023
Réponse de JUDY le 4 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Satisfaisant

Annie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de judy le 21 juin 2023
Thank you for your review.

10/10 Excellent

Miranda

Séjour de 1 nuit en juin 2023
Réponse de JUDY le 10 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Satisfaisant

Matt

Séjour de 1 nuit en juin 2023
Réponse de JUDY le 4 juil. 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Satisfaisant

Jessica

Séjour de 1 nuit en juin 2023
Réponse de judy le 21 juin 2023
Thank you for your review.

10/10 Excellent

Alicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean inside and out breakfast was good
Séjour de 2 nuits en juin 2023
Réponse de Judy le 11 juin 2023
Thank you for your positive feedback.

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023
Réponse de Judy le 11 juin 2023
Thank you

8/10 Bien

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our Monroeville Mockingbird Stay
The pros: Our stay was fine. The bed was very comfortable. The room was clean and comfortable. The air conditioning worked great. The cons: The pool area needs attention. Four tables; two were broken. Only TWO chairs total. No recliner chairs. The water was clear, but the grounds needed sweeping. The continental breakfast was ok, but could use a little more variety. The waffle maker was the highlight. No bagels, no fruit, no eggs- boiled or otherwise. Overall the stay was fine. We love the Mockingbird theme. We liked the vegetable gardening that we say around the back of the buildings. I’d give our stay a 9 out of 10.
Séjour de 2 nuits en mai 2023
Réponse de JUDY le 29 mai 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Kathy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Play with family
Séjour de 2 nuits en mai 2023
Réponse de JUDY le 29 mai 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excellent

Valerie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was nice and helpful but the shower was not clean
Séjour de 2 nuits en mai 2023
Réponse de JUDY le 12 mai 2023
Dear Guest. I appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are sorry you were unhappy – we All work hard to fix the issue you experienced. Thanks for letting us know.