Dear Mrs Anne,thank You for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your opinion about us.We are so pleased You have spent a nice stay here and, as far as car park is concerned, we were wondering if You knew about our service of parking assistance.We hope to welcome You again here.Best regards

Dear Mrs Christelle,we thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your opinion about us.We are so pleased You have spent a nice stay here and You have appreciated so much our hotel and the services we offer.We really hope to welcome You again here.Best regards

Cher Monsieur Didier,merci pour la préférence que Vous nous avez accordée et pour le temps que Vous avez mis à disposition pour évaluer notre propriété.En effet, nous avons un problème avec la hotte aspirante de nos cuisines et nous mettons tout en œuvre pour le résoudre au plus vite.Nous sommes profondément désolés car cet inconvénient a gâché Votre expérience positive au Palazzo Indelli.Nous espérons sincèrement pouvoir Vous recevoir à nouveau ici pour Vous offrir un séjour et une expérience optimale à tous égards.Avec nos remerciements

Dear Mr Pascal,we sincerely thank You for Your preference and for sharing Your opinion about Palazzo Indelli.We are so pleased You have spent a nice stay and appreciated our staff and services.We hope to welcoming You again here.Best regards

Cher Manuel, nous tenons à vous remercier pour votre préférence et pour avoir partagé votre avis. Nous sommes ravis que vous ayez passé un agréable séjour. Nous sommes cependant désolés pour le désagrément avec la salle de bain. S'il l'avait signalé, nous aurions pu vérifier le problème et intervenir. Dans tous les cas, nous vous remercions et nous nous réjouissons de vous accueillir à nouveau ici. Cordialement

hello I'm sorry to read this negative review about the crib and about our welcome as she booked a double room and showed up with two children aged 3 and 4. we also changed her room to make sure her children could sleep comfortably too. next time I advise you to be more careful when booking a room Best regards

Dear Mr Jean-Luc, first of all we would like to thank You for choosing Palazzo Indelli for Your stay in Monopoli. We are so pleased You have spent a nice holiday here and we hope to welcome You again in the future! Best regards

Dear Andre, we thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your review here. We are so pleased You were completely satisfied with Your permanence at our hotel and we heartly hope to welcoming You again here. Best regards

Merci beaucoup pour Votre precieux commentaire. Nous sommes très contents que Vous avez aimé l'hotel et les services offerts. Nous esperons de Vous accueillir ici de nouveau. Avec nos remerciements

Nous sommes vraiment désolés pour ce qui s'est passé. La malechance a voulu que vous arriviez un dimanche où nos n'avions pas de chambres disponibles pour vous proposez un changement. Nous prenons note de Vos remarques pour essayer d'ameliorer. Veuillez accepter nos plus sincéres salutations.

Vos mots sont la récompense la plus gratifiante que la direction et le personnel de l'Hôtel Palazzo Indelli peuvent recevoir. Votre satisfaction nous récompense avec la constance, la passion et le dévouement que nous employons chaque jour dans notre travail visant à accueillir professionnellement nos clients et répondre à tous leurs besoins ou besoins. Pour nous tous c'était un grand plaisir de recevoir notre invité et nous espérons vous accueillir de nouveau dans notre établissement. La direction et le personnel vous saluent avec estime et cordialité.

Vos mots sont la récompense la plus gratifiante que la direction et le personnel de l'Hôtel Palazzo Indelli peuvent recevoir. Votre satisfaction nous récompense avec la constance, la passion et le dévouement que nous employons chaque jour dans notre travail visant à accueillir professionnellement nos clients et répondre à tous leurs besoins ou besoins. Pour nous tous c'était un grand plaisir de recevoir notre invité et nous espérons vous accueillir de nouveau dans notre établissement. La direction et le personnel vous saluent avec estime et cordialité. Front Office Dpt

Dear guest, thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your opinion. We are at Your complete disposal for any need. Best regards

Dear Emilie, thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your opinion. We are so pleased You have appreciated the location of the hotel and the room. We hope to welcoming You again here. Yours sincerely Paola & Marilena Front Office Dpt

Bonjour Monsieur Jean Claude, nous sommes très desolèes que Vous n'avez pas apprécié notre accueil ici. Nous sommes sur que notre empolyées à la Reception ont donné leur meilleur! En outre nous sommes étonnés que Vous n'avez pas aimé la large et lumineuse junior suite avec terrasse avec vue sur le centre historique de Monopoli que nous avons Vous attribué gratuitement avec un upgrade. Pour ce qui concerne la décaration, l'hotel Palazzo Indelli a été ouvert dans l'année 2012 et de facon constante on va fair des ameliorations et ajouts a nos chambres. Avec nos remerciements

Monsieur Philippe, Vos mots sont la récompense la plus gratifiante que la direction et le personnel de l'Hôtel Palazzo Indelli peuvent recevoir. Votre satisfaction nous récompense avec la constance, la passion et le dévouement que nous employons chaque jour dans notre travail visant à accueillir professionnellement nos clients et répondre à tous leurs besoins ou besoins. Pour nous tous c'était un grand plaisir de recevoir notre invité et nous espérons vous accueillir de nouveau dans notre établissement. La direction et le personnel vous saluent avec estime et cordialité. Paola Lillo Front Desk Agent

Merci beaucoup pour avoir choisi Palazzo Indelli pour Votre sejour et aussi pour avoir partagé Votre experience. Nous sommes très contents de savoir que Vous avez apprecié l'hotel et le staff et que Vous avez passé des vacances excellentes. Nous esperons de Vous accueillir de nouveau ici. Avec nos remerciements

Monsieur Marc, merci beaucoup pour avoir choisi Palazzo Indelli pour Votre sejour et aussi pour avoir partagé Votre experience. Nous sommes très contents de savoir que Vous avez apprecié l'hotel et le staff et que Vous avez passé des vacances excellentes. Nous esperons de Vous accueillir de nouveau ici. Avec nos remerciements

Dear Mr Hugo, we want to thank You for choosing our hotel and for sharing Your opinion here. We are pleased You spent a nice holiday with us. Best regards

Monsieur Cedric, merci beaucoup pour avoir choisi Palazzo Indelli pour Votre sejour et aussi pour avoir partagé Votre experience. Nous sommes très contents de savoir que Vous avez apprecié l'hotel et le staff et que Vous avez passé des vacances excellentes. Nous esperons de Vous accueillir de nouveau ici. Avec nos remerciements

merci beaucoup pour avoir choisi Palazzo Indelli pour Votre sejour et aussi pour avoir partagé Votre experience. Nous sommes très contents de savoir que Vous avez apprecié l'hotel et le staff et que Vous avez passé des vacances excellentes. Nous esperons de Vous accueillir de nouveau ici. Avec nos remerciements

merci beaucoup pour avoir choisi Palazzo Indelli pour Votre sejour et aussi pour avoir partagé Votre experience. Nous sommes très contents de savoir que Vous avez apprecié l'hotel et le staff et que Vous avez passé des vacances excellentes. Nous esperons de Vous accueillir de nouveau ici. Avec nos remerciements

merci beaucoup pour avoir choisi Palazzo Indelli pour Votre sejour et aussi pour avoir partagé Votre experience. Nous sommes très contents de savoir que Vous avez apprecié l'hotel et le staff et que Vous avez passé des vacances excellentes. Nous esperons de Vous accueillir de nouveau ici. Avec nos remerciements

We thank You for choosing Palazzo Indelli Hotel for Your stay in Monopoli, and for taking the time to share Your experience. We do always strive for excellence, in the services provided and structure efficiency. Guest’s satisfaction is our utmost prerogative and the numerous outstanding reviews by past Guests and repeaters is a proof of our diligence in the Hospitality field. Thank You again for your feedback, we look forward to welcome You again!Carlo, front office dept.

Dear Mrs Jillian, We acknowledge the discomfort experienced during Your stay at Palazzo Indelli Hotel and we apologize for any concern we might have caused. Kindly note that all rooms have a A/C unit; those might have been off due to the external low temperature (less than 20C/68F).Rest assured that we do always strive for excellence, in the services provided and structure efficiency. Guest’s satisfaction is our utmost prerogative and the numerous outstanding reviews by past Guests and repeaters is a proof of our diligence in the Hospitality field. Thank you again for your feedback, we wish you a pleasant day.Front Office Palazzo Indelli Hotel

Dear Mrs Elia,We thank You for choosing Palazzo Indelli Hotel for Your stay in Monopoli, and for taking the time to share Your experience. We do always strive for excellence, in the services provided and structure efficiency. Guest’s satisfaction is our utmost prerogative and the numerous outstanding reviews by past Guests and repeaters is a proof of our diligence in the Hospitality field. Thank You again for your feedback, we look forward to welcome You again!Palazzo Indelli Hotel Front Office Department

Dear Mrs Nath, We thank You for choosing Palazzo Indelli Hotel for Your stay in Monopoli, and for taking the time to share Your experience. We do always strive for excellence, in the services provided and structure efficiency. Guest’s satisfaction is our utmost prerogative and the numerous outstanding reviews by past Guests and repeaters is a proof of our diligence in the Hospitality field. Thank You again for your feedback, we look forward to welcome You again!Palazzo Indelli Front Office Department

Dear Mr Robert,thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your enthusiastic review.We are so pleased You have spent a nice stay here and You have appreciated our hotel and staff.We really hope to welcome You again here!Best regards

We acknowledge the discomfort experienced during Your stay at Palazzo Indelli Hotel and we apologize for any concern we might have caused. You booked a Single Economy room, which is the smallest one in our Hotel. The room is of 16 meters square, adequate for a single Guest. This information is available on the website related to our Hotel. Rest assured that we do always strive for excellence, in the services provided and structure efficiency. Guest’s satisfaction is our utmost prerogative and the numerous outstanding reviews by past Guests and repeaters is a proof of our diligence in the Hospitality field. Thank you again for your feedback, we wish you a pleasant day.

Dear Mr Farrugia,We thank You for the preference You gave us and for sharing Your opinion about Palazzo Indelli.We are so pleased You spent a nice stay here and we hope to welcome You again here!Best regards

Dear Guest, thank you for the feedback. We look forward to welcome You again at Palazzo Indelli Hotel.Gentile Ospite, grazie per il feedback. Ci auguriamo di darLe nuovamente il benvenuto al Palazzo Indelli Hotel.

Dear Mr Latessa,we thank You for the preference You gave us and for sharing Your opinion about Palazzo Indelli.We are so pleased You spent a nice stay here and we hope to welcome You again here!Best regards

Dear Mr Mario,we thank You sincerely for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your excellent opinion about our hotel.Guest’s satisfaction is our utmost prerogative and reviews like Your is the best reward for all the dedication and expertise of dozen of personnel members.We heartly hope to welcome You again here.Best regards

Dear Mrs Rosa,thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your excellent opinion about our hotel.We are so pleased You have appreciated our staff, loation and services. All the management and staff work hard day by day with dedication and expetise to guarantee to our Guests the best experience here.We hope to welcome You again!Yours sincerely

Dear Mr Craig,We acknowledge your discomfort experienced during the stay at Palazzo Indelli Hotel and we apologize for any concern we might have caused. •We are sorry to see that you did not have a positive interaction with one of our Receptionist. Rest assured that we do always strive for excellency, from the services provided, to the structure efficiency, and above all the dedication and expertise of dozen of personnel members. Guest’s satisfaction is our utmost prerogative and the numerous outstanding reviews by past Guests and repeaters is a proof of our diligence in providing high quality Hospitality.•Although we reached the end of October, Palazzo Indelli Hotel is fully occupied. Please note that we do offer only 22 Rooms, hence an early check-in is unfortunately not feasible. We do accept to let Guests deposit their luggage well in advance under certain circumstances.•You booked a Single Room Economy, which in fact is the smallest we do have available. It is of 16 meter square, which, for a single occupant is adequate. This information is available on any website concerning our Hotel. •The bed is a universal single bed 90 cm 200 cm (35 in 79 in).•The temperatures in Monopoli are still high. There is no need for blanket during the night, except if the A/C is on. •The City Tax (Tourist Tax) is paid only at the time of check-out. Kindly note that this is forwarded to the local authorities by the Hotel, hence cannot be settled in advance. The tax you are probably getting confused with is the IVA, which in turn can be cleared beforehand.Thank you for the feedback provided; we are always grateful when Guests share their constructive opinions.

Dear Mrs Alison,we thank You for the preference You gave us and for sharing Your opinion about Palazzo Indelli.We are so pleased You spent a nice stay here and we hope to welcome You again here!Best regards

Dear Mr Andrew,we would like to thank You for the preference You gave us and for sharing Your enthusiastic opinion about Palazzo Indelli.We are really pleased You have appreciated the hotel so much, the location and our staff.We heartly hope to welcome You again here.Best regards

Dear Mrs Kate,we are so pleased You have spent a nice stay here and You have appreciated our hotel, staff and services.We thank You for the preference You gave us and for sharing Your precious opinion and we hope to welcome You again here.Best regards

Dear Mrs Mary-Ellen,thank You so much for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your review, too.We are so pleased You have spent a nice stay here and You have appreciated our hotel, staff and the service offered.Your nice words are the best reward for our job to which we dedicate everyday with passion and heart and soul.We hope to welcome You again here.Best regards

Dear Mrs Marie-Andree,thank Your for choosign Palazzo Indelli for Your stay in Monopoli.Actually, the economy room is cheaper than the other rooms because it is smaller in size.We are pleased You have spent a nice stay here and we would like to point out that our tuk tuk has the necessary authorizaion to drive in the pedestrian area 24 hours.We hope You will come back here at Palazzo Indelli.Best regards

Dear Mr Hugues,we thank You sincerely for choosign Palazzo Indelli for Your stay in Monopoli and for sharing Your excellent opinion about us.We are so pleased You have spent a nice stay here and appreciated so much our hotel.We hope to welcome You again here.Best regards

Gentilissimo Signor Fabio,La ringraziamo infinitamente per la preferenza accordataci e per aver condiviso la Sua eccellente opinione su Palazzo Indelli.Siamo davvero onorati delle Sue parole e del Suo ottimo giudizio.Consiglieremo a tutto il nostro staff di sorridere ancora più del solito :-)Cordiali saluti

Dear Mr Patrick,we thank You sincerely for choosing Palazzo Indelli and for sharing Your opinion.We are so pleased You have appreciated our hotel and the staff and it was a great pleasure for us to welcome You here.Best regards

Dear Mrs JoAnne,first of all we thank You for choosing Palazzo Indelli for Your stay in Monopoli and for sharing Your opinion.The room You had booked is, as a matter of fact, an economy double room that has a cheaper rate because it is smaller in size than the standards.As far as noises coming from hallway are concerned, we would like to point out that our cleaning staff does not arrive at the hotel before 8:00 a.m. in the morning and never start cleaning rooms at the floors before 8:30/9:00 a.m. Because of this, we are really disconcerted about Your complaint.We are so sorry about mold You assert to have found in Your shower. We could have solved this problem during Your stay if You had told us. But, of course, as our housekeepers are always so scrupulous in their job, Your warning helps us to improve our job and services.We heartly hope to welcome You here in a larger room more suitable for Your needs.Best regards

Dear Mr Giorgio,we thank You sincerely for the preference You give us since several years.We are sorry for the inconveniences You have experienced during Your recent stay. We work hard everyday with great passion and dedication to guarantee to our Guests the most comfortable and satisfying stay here at Palazzo Indelli.We thank You for Your review that is going to help us in order to improve everyday more our services.We are looking forward to welcome You and Your family here soon.Yours sincerely

Estimado Sr. Jorge,En primer lugar, gracias por su preferencia y por tomarse el tiempo para revisar nuestro hotel.Estamos muy contentos de que haya tenido una estancia agradable en Palazzo Indelli y que haya apreciado nuestro hotel, la ubicación y los servicios ofrecidos, incluido el servicio de asistencia de estacionamiento.En cuanto a este último aspecto, siempre enviamos un mensaje informativo a nuestros huéspedes especificando las posibilidades y modalidades de aparcamiento.Esperamos darle la bienvenida nuevamente a Palazzo Indelli.Atentamente