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Avis sur Nomad Beach Resort

5 out of 5
Nomad Beach Resort
Diani Beach Road, Diani Beach

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 59 avis sur 92." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 92." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 92." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 92." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 92." "

9,2/10

Propreté

9,4/10

Personnel et service

9,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Marina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incroyable
Superbe séjour de 3 nuits dans ce paradis. La nourriture est tres bien, les chambres superbes et le staff adorable
Séjour de 3 nuits en janvier 2021

10/10 Excellent

Voyageur vérifié

Séjour de 6 nuits en septembre 2019

8/10 Bien

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2019
Réponse de GR le 27 févr. 2019
Thank you!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Génial
Super endroit ! A proximité de tout, tout confort, je recommande !
Séjour de 2 nuits en octobre 2018
Réponse de GM le 26 oct. 2018
Merci beaucoup!!

2/10 Horrible

Juan, London

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
How the hotel manager can destroy your stay
The main problem of this hotel -besides the fact that the infrastructure is declining and the service quite unprofesionnal (for example our beachbeds were taken for another room - is the management, which has recently changed, and not for good. We basically booked this second night at The Sands just to access the room from 10am to 4pm (and not spend the night we paid for) because the hotel coudn't manage for late check out, day use, or even a solution for lugage or shower. We asked the reception on arrival and on Saturday evening. We asked guest relationship manager. Nobody could help or care! We requested to speak to the hotel manager who only appeared at 10.30am on the Sunday.... after checkout, after we had decided to pay for a second night. He came just to justify that 10am checkout is the POLICY that we have to know. Not even a kind word, not even a proposal for a drink or free bottle of water while whe were booking full prive an unused night! No effort to make the customer happy, just comments to make us feel guilty because we had said that checkout time at 10pm on Sunday is not the unique international standard as he pretend! And thesame guy will surely continues to lie (as he did on his availability or later by email about the exact time we checked out) in answer to this report, to disquilify it. This proves he didnt understand that hospitality is making guest happy, while respecting the standards, not make them unsatisfactory by enforcing the standards without care.
Séjour de 1 nuit en janvier 2018

2/10 Horrible

Thomas, Paris/Londres

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
A éviter. Vieillissant, mal géré, surévalué.
Hotel qui a eu du potentiel (et est vendu comme s'il l'avait toujours) mais vieillissant, mal entretenu (jacuzzi? sans bouchon, douche? sans pression, mobilier? usagé, piscine? sale...). Et surtout géré sans aucune attention pour le client. Check out 10h le dimanche, non négociable, même pas 1h pour garder un peu la chambre après le petit déjeuner, même pas en payant un day use. Réceptionniste tellement nulle qu'on s'est vu obligés de rebooker en ligne une deuxieme nuit (donc il y avait des dispo!). Le manager (qui n'était soit disant pas là quand on a demandé à la voir à la réception) débarque finalement pour expliquer sans sympatthie que c'est "international standard" et que de toute façon il a raison et que si on n'est pas contents on doit voir avec le site de réservation hotel.com. S'il vous plaît hotel.com supprimez un si mauvais hôtel de vos listes. On y est très stricts sur l'international standard de check out 10h (à mon avis le plus tôt qu'un hôtel puisse exiger...) mais pas sur les international standards de service, maintenance et customer care!
Séjour de 1 nuit en janvier 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
un très bel endroit
Bungalow dans un écrin de verdure donnant directement sur une superbe plage. Personnel très accueillant.
Séjour de 3 nuits en août 2017
Merci Beaucoup

10/10 Excellent

Magali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
un service très adapté et aux petits soins
Une semaine de repos au bord d une plage idyllique
Séjour de 8 nuits en juin 2017
Merci beaucoup!!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de qualité
hotel bien situé sur une plage magnifique , le service st de qualité tout comme les installations de l'hotel 2 bons restaurant dont l'un avec des prix raisonnables

10/10 Excellent

Sarwar

Séjour de 4 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Danielle, San Diego

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Sands at Nomad is magical. The location is perfect. We had an ocean view room with a gorgeous view just steps from the beach. The property is more of a boutique so it never felt crowded. The staff was simply phenomenal. They were so kind and nice, and assisted us with whatever we needed. The onsite dining was wonderful. The pool area was lovely (just the right size for us). And, we loved the monkeys and bush babies that frequented the property. We were a family of four (two adults and two teens), and we loved staying here.
Séjour de 4 nuits en juillet 2023

6/10 Satisfaisant

Magda

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great but there is always a room for improvement.
Sands at Nomads is great overall, but there are little things that could be improved. One big one for improvement is the restaurant - both the food and service.The menu is hit-and-miss, there are some great dishes but many far from great. The restaurant service could also be improved. During our 4 days stay, our orders were confused more than once or twice or the restaurant staff did not actually know what the dishes are.
Séjour de 4 nuits en avril 2023

8/10 Bien

EUAN

Voyage en couple
Les points forts : Propreté et personnel et service
A nice quiet small hotel with generally very friendly staff right on the wonderful Diani beach. Learner divers in the only pool could upset some people and there is a fair walk to the main restaurant.
Séjour de 6 nuits en mars 2023

8/10 Bien

Liliam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

castro

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful location. Staff are very professional and friendly. Definitely a 5star rating
Séjour de 2 nuits en octobre 2022
Réponse de Nomad team le 10 oct. 2022
Dear Castro,Your feedback is very appreciated and essential to keep the team focused.Thank you from the Nomad Team

10/10 Excellent

Shane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice boutique hotel in a very private area of Diani Beach. Has a private sunbathing area overlooking the beach and also a great private pool. The staff are extremely friendly and there are great dining options on the hotel grounds.
Séjour de 4 nuits en août 2022
Réponse de Nomad Team le 10 oct. 2022
Dear Shane,Thank you for your comment and we are glad you enjoyed your stay with us. We will share this with the rest of the team.We hope to have the opportunity to host you again in the future.

10/10 Excellent

ANA

Séjour de 2 nuits en avril 2022

10/10 Excellent

Sarvjit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This place is amazing!
The hotel is set in the most wonderful location, you can expect to have the Indian Ocean lapping your feet, the wind in your hair and the sun on your face. The staff will cater for your every need, be sure to do the 7am yoga sessions with Sam, it’ll set you up for the day, follow that with an ice cold madafu with breakfast at the Nomad bar. You must also indulge in the Sands Signature massage; 2 hours of pure bliss (as if you needed anymore!) a body scrub with followed by a massage, you will float out of the spa! The food is delicious both for lunch and dinner, we were lucky enough to be there for the full moon in March and captured some amazing photos. We are looking to return in January 2023…something tells me this could be my ‘go to place’ for some R&R and to escape the UK winter. Thank you to all the team at Sands at Nomad. You made our break so special and we can’t wait to return.
Séjour de 4 nuits en mars 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Einfach einen Traum in Kenya
Das Beste Hotel am Diani Beach. Das essen ein Traum
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Xenia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en juillet 2021

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would Return!
Fantastic stay, great property with helpful staff. Beach was clean and soft white sand
Séjour de 4 nuits en juin 2021

10/10 Excellent

IEVGENII

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Отличный пляжный отдых.
Всё было супер, отличный пляжный отдых, чистый пляж, с белоснежным песком; большая, зелёная ухоженная, территория; очень заботливый персонал. Но некоторые вещи требуют реинноваций (номера, бассейн, кондиционирования номеров, в особенности бунгало). Несколько завышены цены на проживание. Не рекомендую брать полный пансион.
Séjour de 9 nuits en mars 2021

10/10 Excellent

Dawid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Najlepszy hotel na Diani Beach
Świetny hotel. Znakomita obsługa. Trudno i lepszy hotel na Diani Beach! Jedzenie genialne, plaża niesamowita. Polecam.
Séjour de 4 nuits en mars 2021

10/10 Excellent

Voyageur vérifié

Séjour de 8 nuits en septembre 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I absolutely recommend staying at this hotel if you are visiting Diani beach. Upon check in we were greeted with coconut water and a flower necklace, nice little welcome touch. We were also upgraded free of charge to the junior suite which made our stay even more comfortable. They also gave us a free thirty minute massage. All staff were really nice, funny and always helpful to any request. Room was equip with all amenities needed. Scuba diving courses available everyday at 4pm were absolutely fantastic. Breakfast and dinner options were good, again all staff here were really great and attentative. The beach is a public beach and could do with a seaweed clean up however the waters are beautiful and warm. Recommend leaving items in the hotel vicinity (sunbed area) and going for a dip in the ocean. You will get people coming to haggle to take you snorkeling/boat ride but they are friendly and leave you alone if you are not interested. I would for sure come back to this hotel if I return to Diani beach.
Séjour de 5 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
The hotel accommodation is what is to be expected from a five star beach hotel; in every respect. The staff are well trained and friendly. But the beach is the big surprise. It is stunning. I had a great holiday.
Séjour de 5 nuits en janvier 2020
Réponse de Richard le 25 janv. 2020
Thank you very much for your review! Great to hear, that you have enjoyed your holiday with us!!

10/10 Excellent

Birgitta

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mycket trevligt hotell med bra service. Vi hade halvpension och var mycket nöjd med maten. Bra och sköna spa-behandlingar.
Séjour de 5 nuits en janvier 2020
Réponse de Richard le 28 janv. 2020
Thank you and hope to welcome you again soon!!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2019
Réponse de Richard le 22 janv. 2020
Thank you very much for your positive review and we hope to welcome you another day again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2019
Réponse de Richard le 18 déc. 2019
Thank you very much

10/10 Excellent

Clay

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amaing stay on an amazing beach
The Sands at Nomad provided a wonderful stay at one of the world's most beautiful beaches. The staff were amazing, providing friendly, courteous and professionalism at every step. The room was spacious, comfortable and had a great view of the ocean. The restaurant was good and a perfect spot for sunset drinks and dinner. The pool bar was my favorite with great drinks, food and service. The check-in/check-out processes were quick and efficient. Benson in Guest Relations was helpful with anything needed and in arranging transportation on the day of departure. You cannot go wrong with a stay here.
Séjour de 3 nuits en novembre 2019
Réponse de Richard le 18 déc. 2019
Thank you very much for your response and we are very happy, that you have enjoyed your stay with us!!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent for holidays.Everything is perfect, place,beach,staff,food.
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dieses Hotel ist eines der besten die ich je besucht habe. Hier hat alles gestimmt ! Einfach traumhaft !
Séjour de 2 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location right in Diani Beach. Perfect for those looking to relax and enjoy the sun and sand. The hotel staff are always around and at hand to help with anything you need. They all greet you even just in passing which really does make you feel welcomed and comfortable. As it is a boutique hotel it’s simplicity is comforting. The spa was incredible. We got a few treatments in there as well as couples massage in a beautiful hut room in the middle on the forest. Very calming setting. The food was always delicious although we did venture out and try other restaurants in diani beach area. The only downside i would say is the pool. The pool area is lovely and great for sunbathing and just having a little read in the sun. The pool itself however doesn't really accommodate for all level of swimmers. Its very small and a large section of it is used for diving sessions. Overall great hotel in a great location
Séjour de 5 nuits en juin 2019
Réponse de RG le 12 juil. 2019
Thank you for your positive review! We hope to welcome you back soon!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent boutique hotel
Excellent hotel with friendly and helpful staff. Only downside are the flies in the rainy season and a rather basis gym.
Séjour de 6 nuits en mai 2019
Réponse de GR le 12 juin 2019
Thank you for your review! I agree, that the flies are upsetting, but it is a natural occurrence for a short time of the year- especially after the rains. To manage them in an open environment is rather difficult! I apologize for the inconvenience and hope that this will not hinder you to return to Diani Beaxch!!

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en avril 2019
Réponse de GR le 12 juin 2019
Thank you and hope to see you again soon!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Food was good with a generous portion but not consistent. Food was half cold most of the time. We had a fantastic beach front balcony with superb view but the monkey poo in many places were stayed with us throughout the stay as they didn’t clean it up. Staff in general are nice and attentive, but we had a fly in our drink. One should know that full board here doesn’t include any drink not even water but you can select any dishes in the menu. Beach was fantastic but the so calked ‘Nomad beach operator’ who supposed to ensure no harassment by the local vendor to the guests turned to be a problem themselves as they insisted that you visited their totally overpriced shops on the beach and eventually buy something there! Otherwise, it was a nice stay!
Séjour de 4 nuits en avril 2019

8/10 Bien

Zubaida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A paradise discovered
It is a wonderful hotel complex with a lot of nature and outdoor living. The pool and the ocean is delightful and you would spend most of your time there. There are a huge number of water sports you can do and that are available including learning to Scuba Dive in the hotel and through their sports center. The restaurant had a lot of good staff - Schiller, Wilie and Bahati in particular. Benso the guest relations manager was so very helpful with recommendations on local trips for the day and also restaurant recommendations if needed. It is a beautiful lace to spend some days.
Séjour de 5 nuits en mars 2019
Réponse de GR le 5 avr. 2019
Thank you very much for your positive review! hope to welcome you again soon

6/10 Satisfaisant

Voyageur vérifié

Hotel has a lovely beach. The beach beds and towels need renewing . Restaurant and bar are good and in a nice location. Rooms not quite what I had envisaged. Bar staff friendly. Overall a good stay.
Séjour de 4 nuits en février 2019
Réponse de gr le 13 mars 2019
Thank you for your review and we will look into the towels and beach bed situation! Hope to welcome you again in Diani Beach

8/10 Bien

Gregory, Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property needs to do more to remove dead palm tree branches. I saw 2 HUGE limbs fall with one of them almost hit a guest eating dinner. Also, it would be nice if the bartenders/waiters would take orders from the guests laying down by the beach instead of just hanging around in the bar.
Séjour de 3 nuits en février 2019
Réponse de GR le 6 mars 2019
Thank you for your review and comments. Palmleaves and coconuts are being removed regullary from our trees. We do not serve food or drinks on the beach- only in the restaurant premises please! Hope to welcome you back soon!

6/10 Satisfaisant

AAAaaa

Voyage en famille
the restaurant and the beach could have better managed....
Séjour de 3 nuits en février 2019
Réponse de GR le 27 févr. 2019
Thank you for your review and we will look into your recommendation

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location right on the beach. Lots of water activities that can be booked through the hotel. Sea breeze room with balcony was lovely.
Séjour de 2 nuits en février 2019
Réponse de GR le 27 févr. 2019
Thank you and hope to welcome you back soon!

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was helemaal top! Super fijn hotel en eten! Goede service en een heel mooi strand.
Séjour de 2 nuits en février 2019
Réponse de GR le 20 févr. 2019
Many thanks for your review!!

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et équipements
We stayed at the sands for two nights. The owners are very nice and when they explained the eco friendly nature of the hotel it gave the place a certain charm. But the serving staff were the least friendly out of all the places we stayed in Kenya. The service was also incredibly slow in comparison to other places we stayed. Our internet wouldn’t work for the first day, however this was eventually fixed by the staff. The food is far better in the beach restaurant compared to the hotel restaurant where everything was over cooked. Little things like the handle of the toilet flush being rusty made it feel a little grotty. This isn’t a bad hotel at all, but certainly isn’t a luxury get away.
Séjour de 2 nuits en février 2019
Réponse de RG le 20 févr. 2019
Thank you for your feedback! I am sorry to hear, that you felt, that our serving staff has been the least friendly....- normally I do get compliments about our serving team. In regards of the other comments we will be looking into this! Many thanks for your stay with us and also for your constructive critisism!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great get-away
The hotel staff was very friendly and always willing to assist. We appreciated that the attitude from the staff was personal and at the same time professional. The facilities were great and we really enjoyed our visit there. Would definitely recommend it for other guests.
Séjour de 1 nuit en janvier 2019
Réponse de GR le 20 févr. 2019
Thank you very much for your feedback!! Hope to wel;come you soon again!!

10/10 Excellent

busrin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had such a great trip there. the resort is lovely and well managed. give full points for cleanliness, friendly and helpful staffs. the private beach is wonderful as well as the security made me feel safe all time of my stay. One thing I'd like to suggest the hotel, you'd probably find ways to relay the water pipeline as currently the water pipeline laid over the roof making guests' shower during the day time is impossible. it was hot like a boiling water. I was arriving there in late afternoon after I had day tour in Mombasa, so I really needed the fresh shower right away but what I found was to be boiled in my room! Apart from that, all is perfect!
Séjour de 2 nuits en décembre 2018
Réponse de GR le 19 déc. 2018
Thank you for your review! We will check on the water pipes covers which possibly have been moved by our monkeys! We hope to welcome you soon here again!

8/10 Bien

Raj, Sydney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked everything about the property, except when it came to paying the bill. I wanted to pay in USD and the rate they offered was absolutely ridiculous. If I'm dumb enough to pay a 10% exchange rate penalty on the standard, then I'm not smart enough to stay in this hotel. It really left a poor taste in my mouth.
Séjour de 2 nuits en novembre 2018
Réponse de GR le 19 déc. 2018
Thank you for your review and we are pleased, that you have enjoyed your stay with us. We have a monthly set exchange rate in the hotel. I agree, that there are more accurate exchange rates in Banks and other Exchange Offices. Paying with credit card would also ensure a mid rate given by your bank. Nevertheless we hope that you will visit us again here in Diani Beach!

10/10 Excellent

Shawn, Concord, CA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel next to the beach. Excellent staff and service.
Séjour de 9 nuits en octobre 2018
Réponse de GM le 9 janv. 2019
Thank you very much for your review! Hope to welcome you again soon in our hotel