Les enfants de moins de 16 ans ne sont pas admis dans le centre de fitness ; les enfants de moins de 15 ans ne sont admis dans le centre de fitness que sous la surveillance d'un adulte
I liked the full kitchen. I did not know the refrigerator was turned off till I realized my food/drinks were not staying cold. The room was not ready at 3 PM for me to check-in. I had to wait about 30 minutes and when they said it was ready. went upstairs and the room was still being cleaned so I had to wait in the hallway for 10 more minutes. Other than that the room was great. The bed was very comfortable. There was plenty of storage space and a laundry area.
Property was nice enough and clean. Bed frame was strange and mattress kept sliding off frame.
Coffee offered in lobby but no cups to get coffee. We checked in at 4:00 left at 9:30 next day still no way to get coffee.
After resetting the card to my room multiple times during check-in (because I couldnât get in), the staff used their master key.There was someone else staying in the room. It then took ~30 minutes to get them to clean a much smaller room, even though I paid for the larger room. They were going to switch me to a larger room the next day, but a room still wasnât ready by 2pm. Coming back at 7:30pm, they still made me wait over an hour to move to the larger room. They had some âmoppingâ problems. (They must use dirty water since our feet became black walking on the floor of the room.) Day 3, we had to get our keys reset because they only made the room for one night.
Not enough cleaning crew and they must skip cleaning every other room since my friends checking-in were told they were the sixth ones to check into a dirty room that night.
As for amenities: there are only about two irons and ironing boards, and two hair dryers for the entire hotel to borrow from the main desk. Nothing is in the rooms. Oh, and no hand towels are in the rooms.
Our experience started off poorly when we had to wait over ten minutes for the desk clerk to help us as she was on another floor cleaning rooms. We ended up canceling our reservations because the staff couldnât figure out how to charge the rooms to our credit card.
This is an EXCELLENT hotel. Itâs very clean and the service is real nice. I highly recommend this hotel. The lady at the counter was REALLY helpful and nice. She made the experience that much better.
After a long day w/a moving truck, I showed up for my reserve now, pay later room.... Desk help, plus a man (manager?) looking over her shoulder handed me paperwork and the man told me there would be an extra $50 charge for one night with my dog. I just wanted to sleep... and did not want to pay $190. I did not sign any of the paperwork, or provide an additional credit card as asked- I told them this was too expensive for me and I would have to find another room at another motel, which I did. Guess what? My debit card was charged for the night!!! The place looked ok, but it was not busy or close to being filled to capacity- Very unhappy with this.
I tried to cancel my reservation We finally got a Person on the phone and they ask for my phone number to cancel the reservation. They never call me and now there's a $138 charge on my debit card and I'm told if I get the money back. It's gonna take 7 business days Expedia. If you ever want my help again, I'm a rich and famous musician very soon. I used to hang out with Jerry Garcia and I gotta tell you this whole thing sucks. So you gotta call these people.So I did just through you and you tell him that I got charged off my car.Because now I have to go stop a payment.Where's you going to cost me again?My phone numbers 4062392071 and I would like a call