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Avis sur Travelodge by Wyndham Brooklyn Center

2 out of 5
Travelodge by Wyndham Brooklyn Center
6415 James Circle North, Brooklyn Center, MN

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 31 avis sur 228." "
Note des voyageurs de 8 (Bien), d’après 40 avis sur 228." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 228." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 228." "
Note des voyageurs de 2 (Horrible), d’après 76 avis sur 228." "

5,4/10

Propreté

6,2/10

Personnel et service

4,4/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

2/10 Horrible

Lance

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Avoid all costs
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Kerry

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Malissia

Séjour de 1 nuit en mai 2024

4/10 Médiocre

Katlyn

Les points faibles : Propreté
Séjour de 3 nuits en mai 2024

2/10 Horrible

Kimberly

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn't have towels or soap room still dirty from the last person who used it wouldn't recommend at all
Séjour de 2 nuits en mai 2024

2/10 Horrible

Bobbie

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Didn’t even start the night people were trying to into room
Séjour de 1 nuit en avril 2024

10/10 Excellent

Donte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

Michelle

Les points faibles : Équipements
Arrived after 4pm and still had to wait for a room
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Kerry

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Kerry

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

victoria

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didnt like how i found crack pipes in ym drawer. I didnt liek how the windows were unsafe and no screens in them but opened wide . I didnt liek how the fridge was dirty and the covers an mattress were holy and smelled of pee. I didnt like how due to my handicap condition i had my brother and sister help brig my stuff up and they harassed them all the way to the elevator cus they said they policy says no one but renters allowed after 10, i did not read that in their policy. I have vdieos and documentation and they just didnt give a damn. Not a safe place for kids at all. its a hoe house and thats. the whole time i was checking in they kept asking what my room numebr was and harassing me.
Séjour de 3 nuits en mars 2024

2/10 Horrible

mark joseph

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I did not stay. Carpet and ceiling tiles were tore out on my floor with multiple fans running to dry it. Breakfast room was closed with plastic. Door did not latch. No tv remote. Room was filthy. I will be requesting a refund.
Séjour de 1 nuit en février 2024

2/10 Horrible

Damontae

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the property was dirty, they had holes in the ceiling and had fans to keep the ceiling dry. In the room the bed was dirty and there was holes in the ceiling. Also the window did not close. Overall a nasty hotel.
Séjour de 1 nuit en février 2024

2/10 Horrible

Rubi

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

6/10 Satisfaisant

Thomas

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We wouldn't choose to stay here again as there was no free breakfast and we were supposed to get one there. Also, there was no coffee or tea in the room. This was also supposed to be a part of our room amenities. The TV in the room didn't work. We had to put down $50 in CASH (no card allowed). This was to make sure we respected the property, which was fine, but we shouldn't have had to pay cash.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Jennifer

The Brooklyn Center Nightmare
We had the worst hotel stay we have ever had. The couple next door to our first room was having what sounded like a domestic violence situation. The bathroom door in our first room was busted in. There was something we assume was orange juice staining the lampshade. We had no water come out of the tap when we tried to shower. We asked for a different room and when we checked it, there was a footlong rusted-out spot in the bathtub which was collecting water and made it seem inevitable the tub would eventually collapse into the room below. We finally were moved to a third room where the hair dryer did not work and we were told that was the case in most rooms. Finally, the “free breakfast” offered was a cafeteria tray with a choice of Twinkies and Ding-Dongs. We had stayed in Travelodge in other cities before that were fine, but this particular one is absolutely a place to avoid at all costs.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Ruben

Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Not great in Brooklyn Center
Front desk guy was very nice, but he clearly was overwhelmed without any help. There were a few very off putting things about the place. One was the blatantly obvious comings and goings of female “escorts”. Another was the inability to enter any door with your room key other than the main one. Another was the shower head was useless for anyone over about 5’10”.
Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 3 nov. 2023
Thanks for staying with us and your review. In the future, we will provide with better service. Thank you.

8/10 Bien

Andre

Séjour de 1 nuit en octobre 2023

8/10 Bien

Andre

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Julie

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was dirty, hand prints all over headboard, bathroom- yikes! End table was streaked with something, floor was sticky. Sketchy people outside, lots of people coming and going
Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 23 oct. 2023
I apologize for the inconvenience cause to you. I will follow up with my housekeeping staff. Thank you.

4/10 Médiocre

Owen

Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 18 oct. 2023
Thank you for staying with us.

2/10 Horrible

Karris

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Unsafe, unclean & unbelievably unsatisfactory
At check-in, the computer system didn’t work. As a result, clerk photocopied my license and credit card without my knowledge or permission. When I noticed the photocopy and I asked for it back — because this practice is illegal — the clerk said that wouldn’t be possible. Despite sign saying that only guests who scan in with room key are permitted entry, the front door was propped open. There was rarely anyone at the desk to track who entered. The room we received was dirty (there was blood and clumps of hair on the floor). The door was partially off its hinges and wouldn’t close properly. There was no phone, TV, refrigerator or towels. I went down and told the clerk of the issues; we were moved to a different room — the next night. The hotel also says it offers free breakfast; it’s coffee, tea and two types of Little Debbie snack cakes.
Séjour de 2 nuits en octobre 2023
Réponse de Jang T, Manager le 17 oct. 2023
We're very sorry that your stay wasn't as it should have been and we will work hard to make sure the next stay is a massive improvement

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Jang T, Manager le 17 oct. 2023
Thanks for the review.

10/10 Excellent

Allyssa

Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 3 nov. 2023
Thank you for your kind review and staying with us.

8/10 Bien

Ronaeja

Séjour de 3 nuits en octobre 2023
Réponse de Jang T, Manager le 11 oct. 2023
Thanks for your review.

2/10 Horrible

Matthew

Voyage en couple
They did not have a room for us. They needed to call in manager to find us a room. The place is nasty. Their listing says: Breakfast included; their definition of breakfast is coffee and OJ.
Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 10 oct. 2023
Thanks for your review. Sorry for the inconvenience caused. In future, we hope to serve you better. Thanks

2/10 Horrible

Eric

Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 3 nov. 2023
Thank you for staying at the hotel.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
It was ok. It was comfortable and clean enough and not loud. My only complaint was that it said it included breakfast, which was nothing more than juice, coffee, and donut packages I could find at the dollar store
Séjour de 2 nuits en octobre 2023
Réponse de Jang T, Manager le 9 oct. 2023
I appreciate you taking time to write review. In future we hope to serve you with better services.

4/10 Médiocre

Mercedes

Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 10 oct. 2023
Thanks for the review.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Didn't get the room I reserved due to issues in my room, so they downgraded my room.
Séjour de 1 nuit en octobre 2023
Réponse de Jang T, Manager le 9 oct. 2023
I am sorry to hear this was your experienced. I will follow up with my staff and in future it won't happen. Thanks

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Jang T, Manager le 9 oct. 2023
Thank you for your review.

2/10 Horrible

Vanessa

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Run!!!!! Don’t walk away!! Run.
Séjour de 5 nuits en septembre 2023
Réponse de Jang T, Manager le 5 oct. 2023
Thank you for staying with us, and please let us know how we can serve you better in the future.

4/10 Médiocre

Matthew

Les points forts : Personnel et service
Les points faibles : Équipements
Walked in and it smells like weed and they said the property was updated and I had a smoking room that was in poor condition and when I opened the microwave there was other peoples food in there from before the floor was sticky but it was a roof over my head won’t recommend and stay somewhere else the only good thing was that the staff were friendly
Séjour de 3 nuits en septembre 2023
Réponse de Jang T, Manager le 5 oct. 2023
I am sorry to hear this, and I will follow up with our house keeping staff and make sure the room gets well clean.Thanks

2/10 Horrible

Gildardo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spend the extra $ go somewhere else
I’ll make it short, get there, nobody at reception for 10 min, then receptionist comes cause phone rings, another receptionist to help us, the other on phone keeps apologizing, finally we get our key, a couple is waiting for elev. then starts to laugh saying “mouse jumping like he una zoo” cussing, get to our room, not clean, called front desk and same guy that was on phone before, apologizing and asking us to come back down and will get a diff. room, get another receptionist walking us to new room, he opens it and says “it’s a storage” go back to front desk, other guy says oh yea it’s the other room, get to our room, ceiling is half peeled, carpet hideous, missing iron, no hdmi for tv, 10 min later the guy says I have ur tv cable, as we go to sleep we hear a the creaking noise from floor above, really loud Do ur self a favor, spend the extra $10 and go somewhere else, save ur self and ur spouse a grapple Will never stay here again
Séjour de 1 nuit en septembre 2023
Réponse de Jang T, Manager le 5 oct. 2023
Thank you for staying with us, I am very sorry to hear this. I will follow up with my staff.

2/10 Horrible

Bennie

Voyage en famille, Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Terrible
Séjour de 1 nuit en septembre 2023
Réponse de Jang T, Manager le 5 oct. 2023
Thank you for staying with us, and please let us know how we can serve you better in the future.

4/10 Médiocre

Jeannette

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My brother is/was loyal to the Wyndham brand, so I booked him here for a special weekend. He said it was the worst lodging experience he ever had - from guest service to quality/cleanliness of room. He did try to discuss with the Front Desk, but they were not accomadating in any way.
Séjour de 1 nuit en août 2023
Réponse de Jang T, Manager le 13 sept. 2023
I am very sorry to hear this, and I will follow up with my staff regarding interactions with guests, as well as room cleanliness.

2/10 Horrible

Suado

Voyage en famille
I didn’t get cleaned in my room for 3days
Séjour de 1 nuit en septembre 2023
Réponse de Jang T, Manager le 11 sept. 2023
I'm sorry to hear your room did not got service and I will follow up with my staff regarding your concern.

8/10 Bien

Timothy, Minneapolis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful when tapped for information or services. The cost was excellent, and the noise level is very acceptable. There were a couple of unexpected errors that I felt shouldn't affect the rating because they truly were extremely rare and out of the ordinary.
Séjour de 2 nuits en août 2023
Réponse de David H, General Manager le 5 sept. 2023
Thank you very much for your kind review, and we hope to see you again soon.

4/10 Médiocre

Angel

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meh
Place was dirty, service was bad , people clearly on drugs everywhere. Would not recommend this place for a family with children. Don’t leave valuables in the room or car. I seen people trying to key doors. Simply don’t trust it.
Séjour de 2 nuits en août 2023
Réponse de David H, General Manager le 5 sept. 2023
I'm sorry to hear that this was your experience, we are trying hard to make sure everyone feels safe and enjoys their stay.

4/10 Médiocre

Marly

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was greeted with lots of sass when we were checking in and just being rude by the front desk. The room had tons of holes in the walls that were badly filled in with a putty. No room service came to clean while we were out all day and the door to our room wouldn’t open or shut unless you put your full weight into it and kicked.
Séjour de 2 nuits en septembre 2023
Réponse de Jang T, Manager le 4 sept. 2023
I'm sorry to hear your stay wasn't pleasant, and I will follow up with my staff regarding these concerns.

2/10 Horrible

Nicole

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Jang T, Manager le 4 sept. 2023
We appreciate you staying with us, and please contact us to let us know how we could serve you better in the future.

6/10 Satisfaisant

Jordan

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Jang T, Manager le 4 sept. 2023
Thank you for staying with us.

6/10 Satisfaisant

Isaac

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de David H, General Manager le 29 août 2023
Thank you for staying with us.

4/10 Médiocre

Janice

Voyage en famille
Les points forts : Personnel et service
Not impressed that the continental breakfast consisted of cookies & donuts. Desk clerk said that was all she had available.
Séjour de 1 nuit en août 2023
Réponse de David H, General Manager le 2 sept. 2023
I'm sorry to hear that the breakfast options were limited.

4/10 Médiocre

Michael

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room was extremely dated. Only cool water in shower but was fixed as soon as maintenance person arrived. In the mean time staff furnished us a key to next door room where there was hot water. That room was not as dated. Staff shorthanded but more than willing to help.
Séjour de 1 nuit en août 2023
Réponse de David H, General Manager le 26 août 2023
We appreciate you staying with us, and I hope we can serve you better on your next stay.

6/10 Satisfaisant

Michael

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Coordination between Expedia and facility
Séjour de 1 nuit en août 2023
Réponse de David H, General Manager le 1 sept. 2023
I'm sorry if there was an issue with your reservation, we do our best to make sure everyone has a smooth reservation process.

4/10 Médiocre

Elizabeth

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will not choose this hotel again. No room service in our two night stay. Burn holes in bedding, dirty tub and floor. The bed was surprisingly comfortable. The “to-go” breakfast included was a 3-pack of mini donuts and a coffee. And the front desk staff was busy smoking cigarettes out front in a desk chair. Also can’t forget that the TV didn’t work properly.
Séjour de 2 nuits en août 2023
Réponse de David H, General Manager le 18 août 2023
I'm sorry to hear that your stay wasn't as it should have been, and will follow up with my staff regarding this.

10/10 Excellent

Angela

Séjour de 1 nuit en août 2023
Réponse de David H, General Manager le 2 sept. 2023
Thank you for your review! We appreciate having you stay with us.

2/10 Horrible

GLORIA, Powder Springs

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was dirty the sheets, towels and floor. Exposed wiring and hole in window.
Séjour de 1 nuit en août 2023
Réponse de David H, General Manager le 12 août 2023
I appreciate you bringing this to my attention, and I will look into this right away because it doesn't sound like our hotel.