Hall

Avis sur Radisson Blu Mall of America

4.5 out of 5
Radisson Blu Mall of America
2100 Killebrew Dr, Bloomington, MN

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 1084 avis sur 1809." "
Note des voyageurs de 8 (Bien), d’après 390 avis sur 1809." "
Note des voyageurs de 6 (Satisfaisant), d’après 193 avis sur 1809." "
Note des voyageurs de 4 (Médiocre), d’après 87 avis sur 1809." "
Note des voyageurs de 2 (Horrible), d’après 55 avis sur 1809." "

9,0/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Franck, Paris

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel de bonne qualité typique à l’américaine donc aucun moyen de couper la VMC bruyante dans la salle de bain. Chambre spacieuse et confortable mais vue depuis la chambre sur la zone technique du Mall of America digne d’un décor post apocalyptique vraiment dommage.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 24 avr. 2024
we are glad that you enjoyed your stay with us and that you enjoyed so many aspects of our hotel and we hope you visit us again soon! Sincerely,

10/10 Excellent

Michel

Séjour de 1 nuit en mars 2023
Réponse de Alberto J Abreu - General Manager le 2 mai 2023
Dear Michel, thank you for your great review, we are happy you enjoyed your stay. Have a nice day! Sincerely

10/10 Excellent

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2023
Réponse de D. Owens le 25 févr. 2023
Thank you the amazing score!

10/10 Excellent

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proximity to the mall was Perfect!
Séjour de 4 nuits en avril 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your feedback. We are delighted to that you enjoyed your stay with us and that the proximity to the mall as perfect. Thank you for choosing to stay with us and hope to serve you and your family again in the future.

8/10 Bien

Nil

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is nice and clean.
Séjour de 1 nuit en avril 2024
Réponse de Dan Lundin, Hotel Manager le 24 avr. 2024
Thank you for your kind words! We hope to welcome you back soon!

10/10 Excellent

Benjamin, Hermantown

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
👍
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 24 avr. 2024
Thank you for taking the time to provide your feedback. We are glad your enjoyed your stay with us. We look forward to welcoming you back again.

10/10 Excellent

Maria, Milwaukee

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and convenient connected to the mall. The restaurant has great food and the staff is great
Séjour de 3 nuits en avril 2024
Réponse de Dan Lundin, Hotel Manager le 24 avr. 2024
It's wonderful to hear that you found our hotel to be clean and conveniently located!It's also so great to hear that our restaurant's food and staff met your expectations. We strive to provide our guests with excellent dining experiences and we are thrilled we could deliver that for you.We look forward to welcoming you back on your next visit to Mall of America!

4/10 Médiocre

Marcos

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place acts nicer than it really is. It’s noisy with cardboard-thin walls and no in-room fan control to try to drown out the sound of other guests stomping, slamming doors, talking in the halls, and even urinating in their rooms next door at all hours of the night. The beds are rock hard, sheets scratchy and pillows unsupportive. Will never stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Dan Lundin, Hotel Manager le 24 avr. 2024
I am sorry to hear about the issues you faced during your stay. Your experience does not reflect the quality of service we strive to provide. Our topmost priority is our guest's comfort and satisfaction, and we're genuinely sorry that we fell short this time.Our team is continuously working on improvements and your feedback is an important part of this process. We hope that you will give us another opportunity to welcome you back and provide a better experience.

10/10 Excellent

Bertha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s attached to Mall of America and makes it easy to come and go without having to exit the hotel. It’s so close to the airport and it has a free shuttle to the airport.
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for sharing your positive experience with us. We are glad to hear that you found the convenience of our hotel's location attached to the Mall of America to be beneficial for your stay. Additionally, we are pleased that our close proximity to the airport and complimentary shuttle service added to your overall convenience and satisfaction.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If you have any further comments or requests, please feel free to reach out to us. Thank you for choosing our hotel for your stay.

8/10 Bien

Maureen

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
No housekeeping services; no wash cloths Restaurant food and service was excellent!
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for sharing your feedback on your recent stay at our hotel. We apologize for the inconvenience of not receiving housekeeping services and washcloths during your stay. Your comments have been noted, and we will address this issue with our housekeeping team to ensure that all guests receive the necessary amenities and services.We are delighted to hear that you enjoyed the restaurant food and service. Your positive feedback is greatly appreciated, and we will pass on your compliments to our restaurant staff.We value your feedback and strive to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or concerns, please feel free to reach out to us.

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a great place to stay if shopping at the mall.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

8/10 Bien

Rita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel Was Very unique
Séjour de 3 nuits en mars 2024
Réponse de Dan Lundin, Hotel Manager le 19 avr. 2024
It's wonderful to hear your observation about our hotel's uniqueness. It is always our aim to provide a distinctive and memorable experience to all our guests. We're glad that you recognized and appreciated this aspect. Thank you for staying with us!

10/10 Excellent

Chitrina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very nice and it was so convenient to get into the mall.
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 21 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

6/10 Satisfaisant

Melissa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking is a challenge and there is an extra fee for parking. Love the peloton bikes in the fitness room and complimentary bottle water in room.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for sharing your feedback regarding the parking situation at our hotel. We apologize for any inconvenience you experienced with parking and the additional fee. We will take your comments into consideration as we continue to improve our services for our guests.We are glad to hear that you enjoyed the amenities such as the Peloton bikes in the fitness room and the complimentary bottled water in your room. We strive to provide a comfortable and enjoyable stay for all our guests, and we appreciate your positive feedback on these aspects.If you have any further comments or suggestions on how we can enhance your experience at our hotel, please feel free to reach out to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Horrible

Bryan

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for your staying with us. We apologize for any inconvenience that you may have faced during your stay. We are working diligently to make sure our guest enjoys their stay.We hope you give us another opportunity to host you in the future.

4/10 Médiocre

Dylan

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The pool was closed on the night that we stayed. As it is listed as an amenity of the hotel and wasn't available to us, I am going to request a discount on the price for our stay.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
I apologize for the inconvenience you experienced during your stay. It’s certainly disappointing when an advertised amenity like the pool is not available. Thank you for bringing this to our attention, and we hope to improve your experience in the future!

10/10 Excellent

Sherrellis, Roswell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Excellent

PATRICE

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The lobby is beautiful but the chairs are ripped. The suite room we had was very nice. Loved the bathroom and space.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 22 avr. 2024
Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed the suite room and found the bathroom and space to be to your liking. Your comments about the lobby chairs being ripped have been noted, and we will address this issue promptly to ensure a more pleasant experience for our guests.We appreciate your positive feedback and look forward to welcoming you back in the future. If you have any further comments or suggestions, please do not hesitate to let us know. Thank you for choosing our hotel for your stay.

10/10 Excellent

kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 15 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

8/10 Bien

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean. The furnishings were a bit old and worn in spots. My one issue is that the main door is heavy so when other renters in the area were exiting their rooms, the door would slam shut. This wasn't an issue during the day, but late at night it was troubling to hear the noise while attempting to rest.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 14 avr. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean upon your stay. However, we understand your concerns regarding the furnishings and the noise from the main door.We are in the process of reviewing each piece of our furnishings that have shown signs of wear to ensure our accommodations meet our standards of quality and comfort. Your comments are invaluable to us in this ongoing effort.Regarding the main door, we apologize for the disturbance caused. We are looking into solutions such as dampening devices that can be installed to prevent the door from slamming. In the meantime, we will remind our staff to be mindful of noise levels, especially during the late-night hours, to ensure all our guests can enjoy a restful night’s sleep.We appreciate you bringing these issues to our attention, and we hope to welcome you back in the future for a more peaceful and enjoyable experience.

6/10 Satisfaisant

David

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Housekeeping came far too early each morning. We were still in bed and they were knocking on our door before 11am. And they knock over and over again; it’s quite persistent. Even on our last day, they stopped by around 10am. Now why would they even be knocking on a doors that early on checkout day, when checkout is at noon? It was ridiculous.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 14 avr. 2024
Thank you for sharing your feedback regarding your recent visit. We apologize for any inconvenience caused by the early morning visits and the persistent knocking on your door. Your comments have been noted and will be shared with the relevant team to ensure that such issues are addressed and improved upon in the future. We appreciate your input and strive to provide a more comfortable and enjoyable experience for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Becky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved staying at this hotel. Conveniently attached to the Mall of America which allowed us to stop at our room for small breaks throughout the day. The pool was great for the kids. Most of the vending machine sodas were sold out on multiple floors but that was not a huge issue. Room clean, staff was nice. Bonus was the free shuttle to/from airport
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 14 avr. 2024
We are thrilled to hear that you enjoyed your stay with us! It’s wonderful to know that our convenient connection to the Mall of America added comfort to your visit, allowing for those much-needed breaks in between your activities. We’re also delighted that the pool was a hit with the kids!We apologize for the inconvenience with the vending machines. We strive to keep them fully stocked and we will certainly address this to ensure that all our guests have access to refreshments when needed.Your kind words about the cleanliness of our rooms and the friendliness of our staff are greatly appreciated. We’re also glad that the complimentary shuttle service added value to your stay.Thank you for choosing our hotel for your family’s adventure. We look forward to welcoming you back soon for another memorable experience.

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely perfect location!!!!
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 8 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Excellent

Amy M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The woman who checked us in was very helpful and had a very nice"welcoming" personality. I wish I would have remembered her name.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 7 avr. 2024
Thank you for sharing your positive experience with us! We’re delighted to hear that the agent who checked you in left such a warm and welcoming impression. We appreciate your kind words.Our team takes pride in providing excellent service, and we’ll make sure to pass along your feedback to her.We hope to welcome you back soon and thank you for choosing our establishment!

10/10 Excellent

Vinanna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good customer services
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 7 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

6/10 Satisfaisant

Lourdes, Durham

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 8 avr. 2024
Thank you for your feedback. We do apologize for any inconvenience that you may have faced during your stay. We are working diligently to make sure our guest enjoys their stay.

10/10 Excellent

Kyle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 7 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Excellent

Monique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a great location. Staff is wonderful. Room and hotel as a whole was very clean. The ONLY con I can think of is the rooms don't have a microwave.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 8 avr. 2024
Thank you for your feedback on your recent stay with us. We are delighted to hear that you found our location convenient, our staff wonderful, and our hotel clean. We appreciate your suggestion regarding the availability of microwaves in the rooms and will certainly take it into consideration for future improvements. We strive to provide a comfortable and enjoyable experience for all our guests and your input is valuable to us. Thank you for choosing to stay with us and we hope to welcome you back in the future.

6/10 Satisfaisant

Sandra

It was nice, some employees weren’t friendly and it was costly
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 5 avr. 2024
Thank you for staying with us. Sorry to hear that some staff was not friendly, we have taken the concerns and will be fixing the issue. We are happy to have you back to visit us.

10/10 Excellent

Elaine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close proximity to Mall of America.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 5 avr. 2024
Thank you for your stay. We are happy to welcome you back.

6/10 Satisfaisant

Arlene

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The property is attached to Mall of America, which is a plus, but did not have enough convenient amenities such as no microwave in the rooms, and no laundry room on site. Would have been a plus if there was a jacuzzi/hot tub in the pool area.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 15 avr. 2024
Thank you for your valuable feedback and for highlighting the positive aspect of our property’s connection to the Mall of America. We are glad that you appreciated this feature.We understand your concerns regarding the amenities. The absence of a microwave in the rooms and a laundry room on-site is noted, and we will take this into consideration as we continuously seek to improve our guest experience. Additionally, your suggestion for a jacuzzi/hot tub in the pool area is a wonderful idea. We are always looking for ways to enhance our facilities, and we will certainly discuss the possibility of adding this feature for our guests to enjoy.We hope that these inconveniences did not detract significantly from your overall experience and that you will consider staying with us again in the future. We are committed to providing a relaxing and enjoyable stay for all our guests.

4/10 Médiocre

Melinda

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
No microwave in room and no hot tub.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 5 avr. 2024
Thank you for taking time to review your recent stay. I apologize that we did not exceed our expectations and will use this feedback to improve.

10/10 Excellent

Breanna

Voyage en famille
Les points forts : Propreté et personnel et service
Beautiful hotel.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 5 avr. 2024
We are thrilled you had a great experience. We look forward to welcoming you back again!

10/10 Excellent

Dylan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice place. All staff was very helpful and the cafe in the morning was very good. Be warned though of one thing, the doors to the room are pretty heavy to open
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 5 avr. 2024
This is great news! We are thrilled you had a great experience. We look forward to welcoming you back again!

8/10 Bien

Beverly, Villa Rica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 5 avr. 2024
Thank you for your feedback! We are thrilled to know you had a great stay. We look forward to welcoming you back again!

10/10 Excellent

Kandise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in and out was effortless. And the connection to the mall A
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Excellent

Ashley

Voyage en famille avec de jeunes enfants
Nice property
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 2 avr. 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Handy and convenient for shopping. The only thing i didn't like was lack of counter space in bathroom.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for your feedback. We appreciate your positive comments regarding the convenience of our location for shopping. We have noted your concern about the lack of counter space in the bathroom and will take this into consideration for future improvements. Your input is valuable to us as we strive to enhance the overall guest experience. Thank you for choosing to stay with us.

10/10 Excellent

Moease

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean, beautiful decor and friendly staff.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for taking the time to share your feedback. We are delighted to hear that you found our property clean, with beautiful decor, and that our staff provided friendly service. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing to stay with us.

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was absolutely beautiful. Less busy than other bars and restaurants in the mall, has its own entrance to the mall. Everyone was so so nice the entire time. Comfiest beds ever
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for your glowing review. We are thrilled to hear that you found our property to be absolutely beautiful and enjoyed the convenience of our location with its own entrance to the mall. It is wonderful to hear that our team provided exceptional service throughout your stay. We are pleased to know that you found our beds to be the comfiest ever. Your feedback is truly appreciated and we look forward to welcoming you back for another memorable experience. Thank you for choosing to stay with us.

8/10 Bien

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very nice to be connected to MOA. Breakfast onsite was delicious as well.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for your feedback. We are pleased to hear that you enjoyed the convenience of being connected to the Mall of America and that you found the breakfast onsite to be delicious. Providing a seamless and enjoyable experience for our guests is a top priority for us, and we are delighted that these aspects of your stay met your expectations. Your comments are greatly appreciated, and we look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing to stay with us.

10/10 Excellent

Eileen, Staten Island

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most comfortable hotels I have had the pleasure to stay in. I had the pleasure of eating in the Fire Grill numerous times.The weather was not great but I walked the Mall of America daily and it’s conveniently connected to the hotel.
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for your positive feedback. We are delighted to hear that you found our hotel to be one of the most comfortable you have stayed in. It is wonderful to know that you enjoyed dining at the Fire Grill and that you found the convenience of the Mall of America being connected to the hotel to be beneficial, especially during inclement weather. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing to stay with us.

10/10 Excellent

Reynonda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was easy to navigate
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool was too cold.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for providing your feedback regarding the temperature of the pool. We apologize that the pool was too cold during your stay. Your comments are important to us, and we will address this issue with our team to ensure that the pool temperature is adjusted to provide a more comfortable experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing to stay with us.

6/10 Satisfaisant

Kelly

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
All of our lights in our room came on at 220am and then again at 230. Ugh
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the lights turning on unexpectedly in your room during the early hours of the morning. We will investigate this matter further to ensure that it does not happen again in the future. Your feedback is valuable to us as we strive to provide a comfortable and seamless experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing to stay with us.

10/10 Excellent

Kristal E

Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 21 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay! Everything was wonderful from check-in to check-out.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us and that everything from check-in to check-out was wonderful. Providing a seamless and enjoyable experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us.

10/10 Excellent

AMBER KAY, Greeley

Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 21 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love how easily you can go back and forth to the mall without having to go outside.
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for your positive feedback. We are pleased to hear that you enjoyed the convenience of being able to easily access the mall without having to go outside. Providing a seamless and comfortable experience for our guests is a top priority for us, and we are glad that this aspect of our property met your expectations. We appreciate your kind words and look forward to welcoming you back for another pleasant stay. Thank you for choosing to stay with us.

10/10 Excellent

Shao Yu

Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 21 avr. 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!