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Avis sur Motel 6 Roseville, MN - Minneapolis North

2 out of 5
Motel 6 Roseville, MN - Minneapolis North
2300 Cleveland Ave N, Roseville, MN

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 80 avis sur 600." "
Note des voyageurs de 8 (Bien), d’après 100 avis sur 600." "
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 600." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 600." "
Note des voyageurs de 2 (Horrible), d’après 225 avis sur 600." "

5,2/10

Propreté

6,2/10

Personnel et service

4,6/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

5,2/10

Écoresponsabilité

Avis

8/10 Bien

Scott, WONDER LAKE

Voyage en couple
Les points forts : Propreté et personnel et service
Room was very small
Séjour de 3 nuits en mai 2024

10/10 Excellent

Josh

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Bed was nice and firm but in short the pictures on Expedia didn’t match the reality. Pretty sketchy..
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Josh, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Georgine, Sioux City

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access, accommodating staff.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 29 févr. 2024
Hi GeorgineWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dont do it
There were no vending machines or coffee. The room was not clean. The bottom of the door was falling apart. And the towels were so small you they were more like hand towels.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 14 févr. 2024
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Bien

Sw

Les points forts : Personnel et service
There was bugs in our room and they didn't even give us a discount
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 30 janv. 2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Mica

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Jimmie

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Initial roomed checked into had major issues?? Lights didn’t work, no cable connection, ice machine broken, no fridge, no microwave & bedding looked unclean? I phoned the front desk & the desk clerk sympathized with my complaint & made the effort of checking me into another room!! Second room as adequate for the evening? I will not stay again at this hotel…Ever!!!
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 19 déc. 2023
Hi Jimmie, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Horrible

Lauren

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are thieves
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 12 déc. 2023
Hi Lauren, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements
Great price. Nice place
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 5 déc. 2023
Hi DanielWe’re glad you enjoyed your stay! Lilith#Team6

8/10 Bien

Paula

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
I liked that the staff was extremely nice and helpful and always available. i liked that parking was easy and that i could have my two cats with no issues. The tv didn't work well at all but wasn't a big issue for me this particular trip. pricing was excellent especially as i didn't incur extra charge for my pets.
Séjour de 5 nuits en octobre 2023
Réponse de Brand Experience Team le 1 nov. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Tylicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Jimmie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is more than adequate for the money!! Location is convenient to the interstate & dining options…
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Bien

Jimmie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is a basic 2- 2&1/2 star facility…Basically clean & a decent value for the money!
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hi Jimmie, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Bien

Jordan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was easy and simple, area around property was nice with many food options. Only thing bad was this cigarette smell in the room.
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 18 oct. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Matthew

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Andrew

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room we got had a zip lock bag taped over the smoke detector, the toilet seat was loose, the lights didnt work, the sheets were dirty and the shower head has masking tape holding it together. They did move me to a new room, but that was the only good thing about my stay.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 7 oct. 2023
Hi Andrew, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Horrible

Inderjeet

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The motel looked great online but after checking in heard noise until 4-5 am screening yelling. A lot of drug addicts not a safe place my car had it window broken in and motel told us it’s not their fault. 2 double bed comes with 1 towel when it’s a room for 4 but should be a set for 2 at least. They tell you to walk to laundry room to collect than delivering to your room. Paid $126 CAD wouldn’t pay $50 CAD. It’s a dirty place. They just want your money. Don’t come here use another motel or hotel.
Réponse de Brand Experience Team le 7 oct. 2023
Hi Inderjeet, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Horrible

Matthew

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Deniece

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First room key card didn't work. Had it reprogrammed 3 times. Finally moved to a different room. Key card worked. Went to MOA, came back and key card again didn't work. Reprogrammed again and same thing. Moved us to a different room again. Toilet seat tried to kill us. Light above the sink didn't work. Next morning went down to see if we could be compensated in some way and they said we paid through Expedia in which we didn't had to tell him the correct room. Then he said he had to talk to the manager. When we got back manager wasn't there. Went to our room. Next door neighbor kept beating up his girlfriend and the other neighbor was pounding the door for him to stop. Happened three different times. Finally we called the cops. They came out and talked to them. Denied everything. Do not recommend and will not stay at a Motel 6 ever again.
Réponse de Brand Experience Team le 29 sept. 2023
Hi Deniece, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 Satisfaisant

Mark

Voyage en famille
A long check in process. Hotel wanted a driving licence and didn't undertstand a UK driving licence. Had to pay a $75 deposit which was not mentioned in the expedia details. Small room was very basic, needs modernisation.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Mark, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Médiocre

Brian

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

JAY

Les points faibles : Propreté
Séjour de 2 nuits en août 2023

8/10 Bien

Thomas

Voyage en famille
Les points forts : Personnel et service
Séjour de 3 nuits en août 2023

6/10 Satisfaisant

ineke

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and helpful, property is very out of date and in desperate need of rennovations
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 13 sept. 2023
Hi Ineke, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Horrible

Natasha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very scary
We did not stay. The person in front of us checked out and demanded a refund after seeing his room. It was very run down and dirty outside. Looks like people use it as an extended stay. The people hanging around outside looked strung out.
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 13 sept. 2023
Hi Natasha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Horrible

Sharron

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel In Minnesota
This was the WORST hotel I have ever been in. It was FILTHY! The front desk guy didn’t care . He was totally unhelpful. I spoke to several people that live at this hotel and they said that’s how he is all the time. He offered no suggestions when asked about the broken ice machine or cleanliness issues.
Séjour de 2 nuits en août 2023
Réponse de Brand Experience Team le 7 sept. 2023
Hi Sharron,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Jose

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place. Met my needs and accommodated my puppy.
Séjour de 2 nuits en août 2023
Réponse de Brand Experience Team le 30 août 2023
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Bien

Danielle

Séjour de 2 nuits en août 2023

2/10 Horrible

Maria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Never booking there again.
Séjour de 1 nuit en août 2023

2/10 Horrible

Magin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

2/10 Horrible

Robert

Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Tyra

Séjour de 2 nuits en juillet 2023

2/10 Horrible

Sarah

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CAUTION!! DO NOT STAY HERE! (Especially if you have kids) This was one of the worst experiences of my life, and I’ve travelled lots!! I did not feel safe here. It doubles as long-term housing and the floor I was on was ruled by the locals. Kids running up and down the halls and stairs at all hours (which you can excuse, kids need space and the rooms are small), LOTS of people smoking in the hallways and areas around the rooms …right outside your door and AC intake (property littered with cigarette butts), a couple fighting ALL night long. Had to call the front desk 6 times, and it was not resolved. Couldn’t even get a good night sleep on what felt like an air mattress because of all the noise. If I felt safe enough to leave my room, I would have driven somewhere else and slept in my car. One plus: friendly staff, but they can only do so much.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

annette

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean but smelled of smoke. They changed my room but it was the same. Noise was coming from the room beside me. The exterior was unkempt and looked rundown. I did not feel safe so I stayed for only one night instead of three. They need to close this property.
Séjour de 3 nuits en juillet 2023
Réponse de Brand Experience Team le 3 août 2023
Hi Annette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Isaac

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is great landing location loved it.
Séjour de 2 nuits en juillet 2023
Réponse de Brand Experience Team le 20 juil. 2023
Hi Steve,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Erica

Séjour de 1 nuit en juin 2023

4/10 Médiocre

Vivikka

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Receptionist was rude, tv didnt work, ice machine didnt work, there was trash under the beds, othereise it was just dandy.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 13 juil. 2023
Hi Vivikka,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Horrible

robert

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
unreal STAY AWAY from this place. Booked for 2 nights stayed only 1 because there was people yelling all the time and trying to get into my room. NOTHING worked it should be shut down.
Séjour de 2 nuits en juin 2023
Réponse de Nancy Y. le 7 juil. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Horrible

Pat

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Floor had not been cleaned, no safety closures inside the door, holes where the latch should have been - you could look outside. Had to ask for towels 2 times.Worst room I have ever stayed in. One positive, the parking lot was well lit at night.
Séjour de 2 nuits en juin 2023
Réponse de Nancy Y. le 7 juil. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

8/10 Bien

Roger

Séjour de 2 nuits en juin 2023

2/10 Horrible

Destiny

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

8/10 Bien

Tiziana Gorgan and Jonathan

Les points forts : Personnel et service
The personal and staff were nice, it was loud and noice.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 28 juin 2023
Hi Tiziana,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Bien

Carlita letzenia

Séjour de 1 nuit en juin 2023

8/10 Bien

Ben

Séjour de 1 nuit en juin 2023

10/10 Excellent

Joseph

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and quiet rooms. Friendly staff
Séjour de 1 nuit en juin 2023

8/10 Bien

Carol

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Uniqueness is not an issue with economy motels. We're happy with pet acceptance and good general management. Thank you.
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Diana

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was clean inside but the property overall was dirty, stairs were rusted. There were police cars in the parking lot several times. Guests were hanging outside their rooms smoking and drinking so we had to keep our curtains closed all the time. The tv service was poor, very glitchy, hard to watch even one complete show. Room keys had to be re programmed almost every day- they stopped working daily.
Séjour de 6 nuits en mai 2023
Réponse de Brand Experience Team le 21 juin 2023
Hi Diana,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business, and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
good thing i was tired
the shower is not comfortable for large people (5'10" 275lbs); you will complete the shower, but a regular tub shower works much better. they say nonsmoking, but why all the burn marks? again, very functional, but I expected more. a good thing is the a/c worked well. people hanging around will give you concern, and the pool was gross. the agent who checked me in needs to master the English language but appeared to be a nice guy.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 15 juin 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6