Avis sur Hyatt Place Minneapolis Airport-South
Hyatt Place Minneapolis Airport-South
7800 International Drive, Bloomington, MN
Avis
8,4
Très bien
8,8/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
19 avr. 2024
Les points forts : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Lalaine le 22 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Our apologies for any inconvenience you have experienced with our hotel, we will keep improving our product and services. Thank you!
10/10 Excellent
Rejean
Voyage en famille, Voyage en groupe
18 août 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rejean
Séjour de 1 nuit en août 2022
Réponse de Kyle (Front Office Manager) le 19 août 2022
Hello Rejean! Thank you for your feedback!
10/10 Excellent
Marie-Josée
17 août 2022
Marie-Josée
Séjour de 1 nuit en août 2022
10/10 Excellent
Scott
Voyage en famille
27 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Scott
Séjour de 2 nuits en mars 2024
8/10 Bien
HIROMI
26 mai 2024
Les points forts : Propreté
HIROMI
Séjour de 1 nuit en mai 2024
4/10 Médiocre
Joy
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Joy
Séjour de 1 nuit en mai 2024
Réponse de Vince le 25 mai 2024
Hello Joy,Thank you for reviewing our hotel. I have checked your reservation and you only indicated two people and reserved a king size bed. A room with two doubles and sofa bed would have been at an extra cost as well as an upgraded room with a microwave. We are not aware of the lobby microwave having any issues as it is used several times a day without complaints.We suggest booking the room type needed and adding all guests at the time of booking so that you can secured your room as needed. We hope you’ll give us another try.
10/10 Excellent
Angeles
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angeles
Séjour de 1 nuit en mai 2024
10/10 Excellent
Pamela
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pamela
Séjour de 1 nuit en mai 2024
10/10 Excellent
Elizabeth
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mai 2024
10/10 Excellent
LeAnne
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LeAnne
Séjour de 1 nuit en mai 2024
10/10 Excellent
Christopher
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 2 nuits en mai 2024
10/10 Excellent
Marilyn
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marilyn
Séjour de 1 nuit en mai 2024
10/10 Excellent
David
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mai 2024
10/10 Excellent
Reynaldo
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reynaldo
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 21 mai 2024
Dear Reynaldo, thank you for sharing your review of our property. We deeply regret to hear of your unpleasant experience as we were not able to serve you at the level of standards and comfort that we are usually known for. Rest assured that we will keep improving our product and services. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Wishing you a great day ahead!
8/10 Bien
Lucia
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucia
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
10/10 Excellent
Jose
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 19 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South. Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us we are very much delighted by these. We are certainly looking forward to welcoming you again soon.
10/10 Excellent
Lakita
Voyage en groupe
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lakita
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services. We are definitely looking forward to welcoming you again soon.
10/10 Excellent
Tanner
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanner
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South. Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us. Thank you for your positive ratings. We are very much delighted by these. We are certainly looking forward to welcoming you again soon.
4/10 Médiocre
Byron
18 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Byron
Séjour de 1 nuit en mai 2024
Réponse de Vince le 20 mai 2024
Thank you for sharing your feedback regarding your recent stay. We understand your concerns about the parking and incidental fees. While we apologize for any inconvenience caused, we would like to clarify that both of these charges are clearly communicated to guests prior to booking. Our website and booking site explicitly state the parking fee, and the incidental fee is a standard practice in the hospitality industry to cover potential damages or incidentals during your stay. We encourage all guests to review these details before confirming their reservations to avoid any surprises. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
8/10 Bien
Sheila
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheila
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South Thank you for your kind words and taking the time to write a review regarding your recent stay. We apologize for any inconvenient you have received rest assured that we are inspired to keep improving the level of quality service and attention to all our guests. Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed. Thank you so much again and we are certainly looking forward to welcoming you again soon.
10/10 Excellent
Rhonda
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhonda
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
6/10 Satisfaisant
Bruce
Voyage en famille
18 mai 2024
Les points faibles : Propreté et équipements
Bruce
Séjour de 1 nuit en mai 2024
Réponse de Vince le 20 mai 2024
Thank you for sharing your feedback regarding your recent stay. We understand your concerns about the parking and incidental fees. While we apologize for any inconvenience caused, we would like to clarify that both of these charges are clearly communicated to guests prior to booking. Our website and reservation confirmation emails explicitly state the parking charges apply. We encourage all guests to review these details before confirming their reservations to avoid any surprises. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
6/10 Satisfaisant
Darrell
16 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Darrell
Séjour de 1 nuit en mai 2024
Réponse de Vince le 16 mai 2024
Thank you for sharing your feedback regarding your recent stay with us. We appreciate you highlighting the positive aspects of your experience, particularly the cleanliness and comfort of your room.We apologize for the negative impression our staff made, and would appreciate you providing additional details about your interactions so we can better understand and address your concerns. Your feedback is valuable to us as we strive to provide excellent service to all our guests.We understand your frustration regarding the parking fee. To prevent any misunderstanding in the future, we encourage all guests to review the information provided on the booking site prior to making a reservation, as it clearly states the parking fee policy.We apologize that the lobby and breakfast room did not meet your expectations. We are continually working to improve our facilities and guest experience.We hope you'll consider giving us another chance in the future, and thank you again for your feedback.
10/10 Excellent
Diane
Voyage en famille, Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diane
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. We are certainly looking forward to welcoming you again soon.
10/10 Excellent
Tyler
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tyler
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
10/10 Excellent
Patreina
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patreina
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 21 mai 2024
Good day, Patreina! Thank you for your kind words. We are glad that you had an excellent stay and experience with us. We look forward to welcoming you back. Wishing you a great day ahead!Sincerely,Hyatt Place Minneapolis Airport-South
10/10 Excellent
Jane
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jane
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South We are very much delighted to hear that you enjoyed. Your positive feedback will help us improve our product and services
10/10 Excellent
Rodney
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodney
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
10/10 Excellent
Sharon
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much in taking time in giving us positive ratings. We are certainly looking forward to welcoming you again soon!
10/10 Excellent
Marc
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marc
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the breakfast. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!
10/10 Excellent
Sarah
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
6/10 Satisfaisant
Cain
10 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Cain
Séjour de 1 nuit en mars 2024
Réponse de Lalaine le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Our apologies for any inconvenience you have experienced with our hotel, we will keep improving our product and services. Thank you!
10/10 Excellent
Maria
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en mai 2024
Réponse de Lalaine le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South! Thank you so much for your kind words. We are glad that you had an excellent stay and experience with us, the highlights of which were the continental breakfast. We look forward to welcoming you back. Wishing you a grand day ahead!
8/10 Bien
Robert
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de JM le 8 mai 2024
Thank you for choosing to stay at Hyatt Place! We are pleased to hear about your experience. We hope to see you again!
10/10 Excellent
Jodi
Voyage en famille, Voyage d’affaires
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jodi
Séjour de 3 nuits en mai 2024
Réponse de JM le 8 mai 2024
Thank you Jodi for the review! We are pleased to hear about your experience, we hope to see you again!
2/10 Horrible
Ajay
Voyage en famille
6 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ajay
Séjour de 3 nuits en mai 2024
Réponse de Lalaine le 6 mai 2024
Warm greetings from the team at Hyatt Place Minneapolis Airport- South Thank you very much for taking the time to share your experience during your most recent stay with us. We apologies with all the inconvenience you have received during your stay with that, we have taken note of your comment regarding the cleanliness, bugs and the smell issue. Please be rest assured that we will discuss this with our Housekeeping and Engineering Teams for further investigation so this may not happen again in the future. We sincerely apologize for the experience that you encountered. Thank you!
10/10 Excellent
Pamela
2 mai 2024
Pamela
Séjour de 1 nuit en avril 2024
10/10 Excellent
Charles
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en mai 2024
Réponse de Lalaine le 6 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
10/10 Excellent
veronica
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
veronica
Séjour de 2 nuits en avril 2024
Réponse de JM le 2 mai 2024
Thank you for choosing Hyatt! We are pleased to hear that you had a great experience. We hope to see you again!
8/10 Bien
Florence
Voyage en famille avec de jeunes enfants
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Florence
Séjour de 3 nuits en avril 2024
Réponse de JM le 2 mai 2024
Thank you for choosing Hyatt! We are pleased to hear you had a great experience. We hope to see you again!
2/10 Horrible
Charles
Voyage en famille avec de jeunes enfants
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 2 nuits en avril 2024
Réponse de Lalaine le 6 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South. We sincerely apologize for your experience during your most recent stay with us. Rest assured, we have taken note of your feedback, and we will discuss this with the concerned departments for further development and improvement of our product and services. Thank you!
6/10 Satisfaisant
Andrea
Voyage en famille
30 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 2 nuits en avril 2024
Réponse de JM le 2 mai 2024
Thank you for choosing to stay at Hyatt! We apologize for the poor experience you had with the front desk, gym temperature, the water, and for the noises you had to deal with. We will do our best to improve the quality of your next stay.
10/10 Excellent
Sarah
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en avril 2024
Réponse de Lalaine le 30 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you very much for taking the time to share your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.
6/10 Satisfaisant
Kevin
Voyage en famille
29 avr. 2024
Les points faibles : Équipements
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Lalaine le 29 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Our apologies for any inconvenience you have experienced with our property, we will keep improving our product and services. Thank you!
8/10 Bien
Evelyn
28 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Evelyn
Séjour de 2 nuits en avril 2024
Réponse de JM le 2 mai 2024
Thank you for choosing to stay at Hyatt! We will do our best to improve the quality of your next stay. We hope to see you again!
8/10 Bien
Rene
28 avr. 2024
Rene
Séjour de 2 nuits en avril 2024
Réponse de Lalaine le 30 avr. 2024
Warm greetings from Hyatt Place Minneapolis Airport- South Thank you for your kind words and taking the time to write a review regarding your recent stay. Thank you for mentioning the service our staff have given we are very happy to hear that, and we look forward to the opportunity of welcoming you back in the not-too-distant future. Have a great day!
10/10 Excellent
Alourdes
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alourdes
Séjour de 2 nuits en avril 2024
Réponse de Lalaine le 29 avr. 2024
Warm greetings from the team Hyatt Place Minneapolis Airport- South! We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services. We certainly look forward in welcoming you again soon!
4/10 Médiocre
Cristhoper
28 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Cristhoper
Séjour de 1 nuit en avril 2024
Réponse de Lalaine le 28 avr. 2024
Warm greetings from all of us at Hyatt Place Minneapolis Airport- South. We are saddened to hear that you had an awful stay we sincerely apologize for the inconvenience caused to you. Please be rest assured that we will discuss this with our Housekeeping and Engineering Teams for further investigation so this may not happen again. Thank you for your valuable feedback and we look forward to the opportunity of welcoming you back in the future.
6/10 Satisfaisant
Larry
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larry
Séjour de 1 nuit en avril 2024
10/10 Excellent
Stephanie
27 avr. 2024
Stephanie
Séjour de 1 nuit en avril 2024
Réponse de Lalaine le 21 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your positive ratings. We are certainly looking forward to welcoming you again soon. Wishing you a great day ahead!