Avis sur Hilton Garden Inn Minneapolis Downtown
Hilton Garden Inn Minneapolis Downtown
1101 4th Ave S, Minneapolis, MN
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en groupe
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Ellen F - Front Office Manager le 10 mai 2024
Dear Michael,Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience with us. Thank you for your shout out! It was a pleasure to have served you, and we hope to see you back in the future should your travels bring you back this way.Sincerely,
8/10 Bien
Kristen
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristen
Séjour de 1 nuit en mai 2024
Réponse de Ellen F - Front Office Manager le 8 mai 2024
Dear Kristen,Thank you for taking the time to leave us a review. We are glad to hear that you were overall very satisfied with your recent stay at our property. It was a pleasure to have served you. We hope to see you again on a future stay should your travels bring you back to downtown Minneapolis!Sincerely,
8/10 Bien
Jessica
Voyage en couple
4 mai 2024
Jessica
Séjour de 1 nuit en mai 2024
Réponse de Ellen F - Front Office Manager le 5 mai 2024
Dear Jessica,Thank you for taking the time to leave us a review. We are glad to hear that you were mostly satisfied overall with your recent stay. It was a pleasure to have served you. We hope to be able to see you again on a future visit.Sincerely,
10/10 Excellent
Scott
Voyage en groupe, Voyage d’affaires
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en avril 2024
Réponse de Ellen F - Front Office Manager le 3 mai 2024
Dear Scott,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are delighted to hear that you had a lovely stay with us recently. Thank you for taking the time to mention our team members. We are glad you enjoyed our lobby and your guest room. It was a pleasure to have served you, and we hope to see you again on a future stay.Sincerely,
8/10 Bien
Nancy
Voyage en famille
2 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nancy
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 3 mai 2024
Dear Nancy,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are glad to hear that you were very satisfied overall with your recent stay. We are glad you enjoyed our Garden Grille and Bar. We apologize for the trouble you had with finding us originally - we are actively working both with Google regarding our GPS positioning and with the City of Minneapolis to get additional signage. It was a pleasure to have served you, and we hope to be able to see you again on a future stay.Sincerely,
10/10 Excellent
Thomas
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 3 mai 2024
Dear Thomas,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are delighted to hear that you had a lovely stay with us recently. Thank you for taking the time to mention our team members. We are glad you enjoyed our location and cleanliness. It was a pleasure to have served you, and we hope to see you again on a future stay.Sincerely,
8/10 Bien
Heidi
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heidi
Séjour de 1 nuit en février 2024
Réponse de Ellen F - Front Office Manager le 30 avr. 2024
Dear Heidi,Thank you for taking the time to leave us a review! We are glad to hear that you enjoyed our hotel overall, particularly the location. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again on a future stay.Sincerely,
6/10 Satisfaisant
Shilo
28 avr. 2024
Les points forts : Propreté et personnel et service
Shilo
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 30 avr. 2024
Dear Shilo,Thank you for taking the time to leave us a review - your feedback is important to us! We are sorry to hear that you were not more satisfied overall with your recent stay due to the concerns you mentioned regarding your guest room. We appreciate you bringing these matters to our attention so that we may address them. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again on a future stay.Sincerely,
8/10 Bien
Dr. Mark
Voyage d’affaires
27 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dr. Mark
Séjour de 4 nuits en avril 2024
Réponse de Ellen F - Front Office Manager le 28 avr. 2024
Dear Dr. Mark,Thank you for taking the time to leave us a review - your feedback is important to us. We are glad to hear that you were mostly satisfied overall with your recent experience. Thank you for taking the time to mention our staff. If there is any additional feedback that you have for me that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,
10/10 Excellent
Rashyia
Voyage en groupe
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rashyia
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 5 mai 2024
Dear Rashyia,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied overall with your recent experience at our hotel. It was a pleasure to have served you. We hope to be able to see you again on a future visit.Sincerely,
4/10 Médiocre
desiree
24 avr. 2024
desiree
Séjour de 2 nuits en avril 2024
Réponse de Ellen F - Front Office Manager le 25 avr. 2024
Dear Desiree,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied with your recent experience overall. If there is any additional feedback that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,
10/10 Excellent
Christian
8 avr. 2024
Christian
Séjour de 1 nuit en mars 2024
Réponse de Ellen F - Front Office Manager le 30 avr. 2024
Dear Christian,Thank you for taking the time to leave us a review! We are delighted to hear that you were extremely satisfied with your recent experience at our property. It was a pleasure to have served you. Your business is very important to us, and we hope to be able to see you again on a future stay.Sincerely,
2/10 Horrible
Kristopher
Voyage en couple
7 avr. 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Kristopher
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 8 avr. 2024
Dear Kristopher,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your stay for the reasons you mentioned, including the cost of our amenities. We apologize for the change in room type you experienced. It was a pleasure to have served you - your business is important to us.Sincerely,
4/10 Médiocre
Tanner
7 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Tanner
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 11 avr. 2024
Dear Tanner,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is any additional information that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,
4/10 Médiocre
Jennifer
Voyage en couple
7 avr. 2024
Jennifer
Séjour de 1 nuit en avril 2024
Réponse de Ellen F - Front Office Manager le 8 avr. 2024
Dear Jennifer,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your stay for the reasons you mentioned. We apologize for any congestion as it sounds like you arrived during a busy time. It was a pleasure to have served you - we greatly appreciate your recent business.Sincerely,
6/10 Satisfaisant
Sahil
5 avr. 2024
Sahil
Séjour de 2 nuits en mars 2024
Réponse de Ellen F - Front Office Manager le 25 avr. 2024
Dear Sahil,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied with your recent experience overall. If there is any additional feedback that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,
10/10 Excellent
David
Voyage en groupe
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en mars 2024
Réponse de Ellen F - Front Office Manager le 6 avr. 2024
Dear David,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent experience with us and enjoyed our location. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,
8/10 Bien
Emily
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily
Séjour de 3 nuits en mars 2024
Réponse de Ellen F - Front Office Manager le 3 avr. 2024
Dear Emily,Thank you for taking the time to leave us a review. We are glad to hear that you were mostly satisfied overall with your recent stay at our hotel. We are sorry to hear that you were not satisfied with the cost of our breakfast options. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again in the future.Sincerely,
8/10 Bien
lynn
1 avr. 2024
lynn
Séjour de 1 nuit en mars 2024
Réponse de Ellen F - Front Office Manager le 24 avr. 2024
Dear Lynn,Thank you for taking the time to leave us a review! We are glad to hear that you were very satisfied with your recent experience at our property. Your business is important to us. It was a pleasure to have served you, and we hope that you will stay with us again in the future.Sincerely,
8/10 Bien
Nancie
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancie
Séjour de 2 nuits en mars 2024
Réponse de Ellen F - Front Office Manager le 3 avr. 2024
Dear Nancie,Thank you for taking the time to leave us a review. We are glad to hear that you were overall mostly satisfied with your recent stay at our hotel. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again on a future visit.Sincerely,
10/10 Excellent
Robert
25 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de Ellen F - Front Office Manager le 27 mars 2024
Dear Robert,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent stay. It was a pleasure to have served you, and we hope to be able to see you again in the future.Sincerely,
4/10 Médiocre
Apramapar
15 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Apramapar
Séjour de 1 nuit en février 2024
Réponse de Ellen F - Front Office Manager le 15 mars 2024
Dear Apramapar,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied overall with your recent experience at our property. If there is anything in particular you would like to share that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,
6/10 Satisfaisant
Emerson
9 mars 2024
Les points forts : Personnel et service et équipements
Emerson
Séjour de 1 nuit en mars 2024
Réponse de Ellen F - Front Office Manager le 9 mars 2024
Dear Emerson,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your recent stay due to issues with your room type. It was a pleasure to have served you - we appreciate your recent business.Sincerely,
2/10 Horrible
Justin
27 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 29 févr. 2024
Dear Justin,Thank you for taking the time to provide us with feedback. We are sorry to hear that you were not satisfied with your stay due to some billing confusion. Your reservation was fully pre-paid at the time of booking. If there is any way we can be of further assistance, please do not hesitate to reach out to me directly.Sincerely,
6/10 Satisfaisant
Damonyka
Voyage en couple
26 févr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Damonyka
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 28 févr. 2024
Dear Damonyka,Thank you for taking the time to leave us a review - your feedback is greatly appreciated. We are sorry to hear that you were not more satisfied with your experience overall based on our amenities and that it will negatively impact your decision to stay with us in the future.Sincerely,
8/10 Bien
jamie
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jamie
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 28 févr. 2024
Dear Jamie,Thank you for taking the time to leave us a review. Your feedback is important to us. We are sorry to hear that the price of our amenities came as a shock to you - we will double check to ensure our information is up to date. We are glad to hear that you were overall quite satisfied with your experience at our hotel. It was a pleasure to have served you, and we hope to be able to see you again in the future.Sincerely,
4/10 Médiocre
Tony
25 févr. 2024
Tony
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 20 mars 2024
Dear Tony,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is any additional information you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. It was a pleasure to have served you.Sincerely,
10/10 Excellent
Joseph
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 21 févr. 2024
Dear Joseph,Thank you for taking the time to leave us a review - your feedback is important to us. We are delighted to hear that you were extremely satisfied overall with your recent stay. Thank you for your kind words about our team members. It was a pleasure to have served you. We hope to be able to see you again in the future should you attend another event at US Bank Stadium.Sincerely,
10/10 Excellent
Dillan
18 févr. 2024
Dillan
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 20 mars 2024
Dear Dillan,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent experience with us. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,
10/10 Excellent
Kaitlin
Voyage en famille avec de jeunes enfants, Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kaitlin
Séjour de 1 nuit en février 2024
Réponse de Ellen F - Front Office Manager le 21 févr. 2024
Dear Kaitlin,Thank you for taking the time to leave us a review - your feedback is important to us. We are glad to hear that you were extremely satisfied overall with your recent stay. It was a pleasure to have served you. We hope to be able to see you again on a future stay.Sincerely,
6/10 Satisfaisant
Corinne
18 févr. 2024
Corinne
Séjour de 1 nuit en février 2024
Réponse de Ellen F - Front Office Manager le 20 mars 2024
Dear Corinne,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is any additional information you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. It was a pleasure to have served you.Sincerely,
4/10 Médiocre
Alissa
Voyage en famille
11 févr. 2024
Alissa
Séjour de 1 nuit en février 2024
Réponse de Ellen F - Front Office Manager le 14 févr. 2024
Dear Alissa,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not satisfied with your stay due to the cost of our breakfast service. We do have coffee available for guests while breakfast is running. We apologize for the lack of coffee available at other times. It was a pleasure to have served you.Sincerely,
10/10 Excellent
JUAN
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JUAN
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 8 févr. 2024
Dear Juan,Thank you for taking the time to leave us a review. We are very glad to hear that you enjoyed our hotel. It was a pleasure to have served you. We appreciate your business and hope to see you again soon!Sincerely,
10/10 Excellent
Douglas
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 7 févr. 2024
Dear Douglas,Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed our property and were extremely satisfied with your recent stay. It was a pleasure to have served you. We hope to be able to see you again should your travels bring you back to downtown Minneapolis.Sincerely,
2/10 Horrible
Kayla
4 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kayla
Séjour de 2 nuits en février 2024
Réponse de Ellen F - Front Office Manager le 7 févr. 2024
Dear Kayla,Thank you for taking the time to leave us a review. We are sorry to hear that you were not satisfied with your recent stay. If you have any additional feedback that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. We are always looking for ways we can improve the experience for all of our guests.Sincerely,
6/10 Satisfaisant
Voyageur vérifié
4 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Won't be staying again
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Ellen F - Front Office Manager le 7 févr. 2024
Dear Anonymous,Thank you for taking the time to provide us with valuable feedback regarding your recent stay at our hotel. We are sorry to hear that you were not more satisfied overall due to the reasons you mentioned. We regret that these factors will negatively impact your decision to stay with us in the future.Sincerely,
8/10 Bien
Samuel
Voyage d’affaires
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 1 févr. 2024
Dear Samuel,Thank you for taking the time to leave us a review. Your feedback is important to us. We are glad to hear that you were mostly satisfied overall with your recent stay at our property. It was a pleasure to have served you. We hope to be able to see you again in the future should your travels bring you back this direction.Sincerely,
10/10 Excellent
John
29 janv. 2024
John
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 20 mars 2024
Dear John,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent experience with us. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,
10/10 Excellent
Tony
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tony
Séjour de 2 nuits en janvier 2024
Réponse de Ellen F - Front Office Manager le 31 janv. 2024
Dear Tony,Thank you for taking the time to leave us a review. We are delighted to hear that you had a lovely stay and received excellent service from our team. It was a pleasure to have served you, and we hope that you will be back to see us again in the future.Sincerely,
2/10 Horrible
Brandi
Voyage d’affaires
25 janv. 2024
Brandi
Réponse de Ellen F - Front Office Manager le 27 janv. 2024
Dear Brandi,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not satisfied with your stay for the reasons you mentioned.We regret that it will negatively impact your decision to stay with us in the future.Sincerely,
4/10 Médiocre
John
Voyage en famille
22 janv. 2024
Les points faibles : Propreté
John
Séjour de 2 nuits en janvier 2024
Réponse de Ellen F - Front Office Manager le 24 janv. 2024
Dear John,Thank you for taking the time to leave us a review. Your feedback is very important to us. We are sorry to hear that you were not satisfied with your recent experience with us due to a cleanliness concern. We take matters such as that very seriously. Please reach out to me directly at a convenient time so that I can further assist you. It was a pleasure to have served you - we greatly appreciate your business.Sincerely,
10/10 Excellent
Stephanie
Voyage en famille, Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 24 janv. 2024
Dear Stephanie,Thank you for taking the time to leave us a review. Your feedback is important to us. We are delighted to hear that you were extremely satisfied with your recent stay at our hotel and that you received excellent service from our team members. It was a pleasure to have served you. We hope that you will stay with us again in the future.Sincerely,
8/10 Bien
Tani
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tani
Séjour de 2 nuits en janvier 2024
Réponse de Ellen F - Front Office Manager le 24 janv. 2024
Dear Tani,Thank you for taking the time to leave us a review. Your feedback is important to us. We are glad to hear that you were overall quite satisfied with your recent stay at our hotel. It was a pleasure to have served you. We hope that you will stay with us again in the future.Sincerely,
10/10 Excellent
Hilary
Voyage en couple
21 janv. 2024
Hilary
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 24 janv. 2024
Dear Hilary,Thank you for taking the time to leave us a review. Your feedback is important to us. We are delighted to hear that you were extremely satisfied with your recent stay at our hotel. It was a pleasure to have served you. We thank you for your business and hope that you will stay with us again in the future.Sincerely,
4/10 Médiocre
j
Voyage d’affaires
18 janv. 2024
Les points faibles : Confort de la chambre
j
Séjour de 6 nuits en janvier 2024
Réponse de Ellen F - Front Office Manager le 19 janv. 2024
Dear J,Thank you for taking the time to leave us a review. We are sorry to hear that you were not more satisfied overall with your recent stay at our property. Your business is very much appreciated.Sincerely,
8/10 Bien
Roxanne
15 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Roxanne
Séjour de 3 nuits en janvier 2024
Réponse de Ellen F - Front Office Manager le 17 janv. 2024
Dear Roxanne,Thank you for taking the time to leave us a review - your feedback is important to us. We apologize for the confusion regarding the operation of our breakfast service. We are glad to hear, however, that you were mostly satisfied overall with your stay. It was a pleasure to have served you - your business is important to us.Sincerely,
10/10 Excellent
Gregory
12 janv. 2024
Gregory
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 1 févr. 2024
Dear Gregory,Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your recent stay with us. It was a pleasure to have served you. Your business is important to us, and we hope to be able to see you again in the future.Sincerely,
10/10 Excellent
Bitter
Voyage en couple
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bitter
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 11 janv. 2024
Dear Bitter,Thank you for taking the time to leave us a review - your feedback is greatly appreciated. We are delighted to hear that you had an excellent experience during your recent stay with us. It was a pleasure to have served you. We hope to be able to see you again in the future should your travels bring you back to downtown Minneapolis.Sincerely,
6/10 Satisfaisant
Vivian and Darrell
9 janv. 2024
Vivian and Darrell
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 10 janv. 2024
Dear Vivian and Darrell,Thank you for taking the time to leave us a review. Your feedback is important to us. We are sorry to hear that you were not more satisfied overall with your recent experience at our hotel. If there is any additional information that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. It was a pleasure to have served you. We are grateful for your recent business and hope to see you again soon.Sincerely,
10/10 Excellent
Tatiana
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tatiana
Séjour de 1 nuit en janvier 2024
Réponse de Ellen F - Front Office Manager le 9 janv. 2024
Dear Tatiana,Thank you for taking the time to leave us a review. We appreciate your perfect 5/5 rating and are delighted to hear that you had an excellent experience with us on your recent visit. It was a pleasure to have served you. We hope to be able to see you again in the future should your travels bring you back to downtown Minneapolis.Sincerely,