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Avis sur Residence Inn by Marriott Milwaukee North/Glendale

3 out of 5
Residence Inn by Marriott Milwaukee North/Glendale
7003 N Port Washington Rd, Milwaukee, WI

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 111 avis sur 215." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 215." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 215." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 215." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 215." "

8,2/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mai 2024

10/10 Excellent

Camara

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Justin

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our room door was jammed and very very difficult to get out at times. The staff members were smoking pot while working (night shift/evening shift)
Séjour de 14 nuits en mars 2024

6/10 Satisfaisant

Scott

Séjour de 1 nuit en mars 2024

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024

2/10 Horrible

Latieta

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Lakeisha

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Darlene

Séjour de 4 nuits en décembre 2023

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holiday with my family!!
Wonderful as usual!
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

victor ikechukwu

Property was clean but maintenance service was not available at 7:30pm
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Breanna

Voyage d’affaires
Les points forts : Équipements
This is wonderful hotel
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Macey

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent choice! I had my daughters pool party here and set up everything nice in the room, no complaints, very nice, there when you need something etc 10/10
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Pedro

Séjour de 5 nuits en novembre 2023

6/10 Satisfaisant

Marie

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Pamela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We always like the rooms with the kitchen and Residence In has them available. The cost is affordable the hotel is clean. The staff is very professional.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall good
Overall, we were very happy with our stay. The nicest woman welcomed us at the front desk the evening we checked in. The room was spacious, well equipped and overall appeared clean. The bed was very comfortable. The bathroom was also quite spacious but needed some attention and updating. One towel was not clean, the base of the shower had some mold/mildew and needed to be recaulked and the toilet paper holder was loose and kept dumping the toilet paper on the floor. The breakfast was great - more options than most places and quite good. We would stay here again but ask for a room with an updated bathroom.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the size of the room and the kitchen area
Séjour de 2 nuits en août 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

2/10 Horrible

Bernadette

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et personnel et service
We had to cancel our reservation because no rooms were available.
Séjour de 1 nuit en août 2023

10/10 Excellent

Gia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place was very clean,cozy,staff was absolutely amazing.
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Meera

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When we arrived, the room smelled like cigarettes. We requested a nonsmoking room. The main light in the living room was out, so I had to request that someone come and change out the light bulb. The towels in the bathroom had mascara stains on them, so we had to ask for replacement towels (and they only do room service every other day). The AC is very noisy. The phone in the room is also not great - half the time, I could not hear what the person at the front desk was saying. Finally, and this was the worst, the couch is supposed to accommodate people to sleep since it's a sofabed. When I pulled it out, there were crumbs and stains all over it. The crumbs also spilled on the floor. I called down to get help and no one cleaned it up. So, we could not use the couch for sleep.
Séjour de 4 nuits en juillet 2023

8/10 Bien

Lindsay

Les points forts : Personnel et service
Séjour de 1 nuit en juin 2023

10/10 Excellent

Richard

Voyage en groupe
The front desk staff were all extremely professional and treated everyone with the utmost respect. Sharon went out of her way to ensure my stay was absolutely perfect.
Séjour de 1 nuit en juin 2023

8/10 Bien

Clinton

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Tara

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Upholstered furniture stained and dirty. Found a turd-like object next to the desk. Carpets stained too. Tiles in bathroom moldy. Hall carpets filthy.
Séjour de 2 nuits en juin 2023
Réponse de Ray le 22 juin 2023
Dear Tara, Thank you for taking the time to review your recent stay with us. I am very sorry you did not fully enjoy your stay with us. Your comments have been passed along to our housekeeping and maintenance departments and we are working diligently to ensure these issues are corrected.

8/10 Bien

Daniel, Middleton

Séjour de 1 nuit en juin 2023

10/10 Excellent

Joanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large rooms, convenient location, solid breakfast, and friendly and efficient staff.
Séjour de 2 nuits en avril 2023
Réponse de Ray le 2 mai 2023
Dear Joanne, Thank you for taking the time to review your recent stay with us. We are pleased you had such an enjoyable time with us. We look forward to ensuring you get the same great service and accommodations during your next visit with us.

8/10 Bien

Lavada S

Séjour de 6 nuits en avril 2023

10/10 Excellent

Martha

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it
Séjour de 1 nuit en avril 2023
Réponse de Ray le 12 avr. 2023
Dear Martha, Thank you for taking the time to review your recent stay with us. We are pleased you loved your experience at our Residence Inn by Marriott Milwaukee North/Glendale. We are looking forward to ensuring your next visit is just as enjoyable!

10/10 Excellent

Tamika

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sharon during check-in was great to meet the whole establishment is family-friendly dining was great for family breakfast the room had enough seating for a family dinner and the rooms are nice and spacious.
Séjour de 1 nuit en avril 2023
Réponse de Ray le 12 avr. 2023
Dear Tamika, Thank you for taking the time to review your recent stay with us. We will gladly pass on your words of praise to Sharon and encourage her and the rest of our staff to keep up the great work. We look forward to seeing you again in the future!

10/10 Excellent

Pahoua

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel to stay at.
Very clean hotel! The friendly staff made it welcoming and comfortable. Our room was cleaned and very spacious. Breakfast was delicious and the lady cooking the food did an awesome job. Only wished they had a bigger pool.
Séjour de 1 nuit en avril 2023
Réponse de Ray le 11 avr. 2023
Dear Pahoua, Thank you for taking the time to review your recent experience with us. We are pleased you had such an enjoyable stay with us. Your comments and praise will be passed along to our staff and we will encourage them all to keep up the great work. We look forwarding to ensuring your next visit with us is just as enjoyable.

10/10 Excellent

Lisa

Séjour de 3 nuits en mars 2023
Réponse de Ray le 11 avr. 2023
Dear Lisa, Thank you for taking the time to rate your recent stay with us. We are glad to hear you had such an outstanding stay. We look forward to ensuring your next visit is just as enjoyable!

10/10 Excellent

Jared

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly and positive staff. Great stay!
Séjour de 1 nuit en mars 2023
Réponse de Ray le 14 mars 2023
Dear Jared, Thank you for taking the time to review your recent experience with us. We are pleased you had such an outstanding stay! We look forward to ensuring you get the same great service each and every time you visit us. We look forward to your next stay.

10/10 Excellent

Christine, Temecula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023
Réponse de Ray le 11 avr. 2023
Dear Christine, Thank you for taking the time to rate your recent experience with us. We are pleased you had such an enjoyable stay. We look forward to providing you with the same great service and accommodations during your next visit with us.

8/10 Bien

akira

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 2 nuits en février 2023
Réponse de Ray le 14 mars 2023
Dear Akira, Thank you for taking the time to review your recent stay with us. We are pleased you found our accommodations to your satisfaction. We look forward to ensuring your next visit is an even more enjoyable experience.

6/10 Satisfaisant

John

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Sharon was excellent
Séjour de 8 nuits en février 2023
Réponse de Ray le 14 mars 2023
Dear John, Thank you for taking the time to review your recent stay with us. We will be happy to pass on your words of praise to Sharon and encourage her to keep up the good work.

10/10 Excellent

Shawn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable. Clean, well kept & friendly staff.
Séjour de 3 nuits en février 2023
Réponse de Ray le 28 févr. 2023
Dear Shawn, Thank you for taking the time to review your recent stay with us. Your words of praise has been passed down to our entire staff so that they are aware that their hard work is being noticed. We look forward to offering you the same great service and accommodations on your next visit with us.

10/10 Excellent

Alberto

Séjour de 3 nuits en février 2023
Réponse de Ray le 28 févr. 2023
Dear Alberto, Thank you for taking the time to rate your recent stay with us. We are happy that you found our services and accommodations to your liking. We look forward to offering you that same great service on your next visit with us.

8/10 Bien

akira

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 4 nuits en février 2023
Réponse de Ray le 28 févr. 2023
Dear Akira, Thank you for taking the time to review your recent stay with us. Your words of praise has been passed along to our housekeeping staff as we encourage them to keep up the great work. We look forward to ensuring your next visit with us is even better.

10/10 Excellent

Michael

Séjour de 2 nuits en février 2023
Réponse de Ray le 28 févr. 2023
Dear Michael, Thank you for taking the time to rate your recent stay with us. We are excited you had such an outstanding experience with us and we look forward to ensuring your next stay with us is just as great.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Ray le 31 janv. 2023
Dear Guest, Thank you for taking the time to review your recent stay with us. We will continue to work hard and ensure your next visit with us is an even more enjoyable one. We wish you safe and happy travels this coming year!

4/10 Médiocre

Kamila

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Esta

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I would probably not stay here again. I found it problematic that the heating/air conditioning system does not have a "fan only" option. It means that there is no air circulation in the room if the AC is off. The windows only open a couple of inches (although I was able to get a maintenance man to remove the little block so that I could open them more). They serve breakfast but it was strange that the only fruit available was bananas. How hard would it be to provide some oranges and apples, or perhaps melon and pineapple? I stayed 11 nights and the last 5 nights, they didn't even have bananas. To their credit, they did offer plant-based milk options. Even though there's a kitchen, it's not well equipped. There wasn't even a toaster in my room, although they did find me one. The best part of my stay was the very friendly staff. They really did go out of their way to try to make me happy. So that is great. But the other things, especially the lack of fan setting, are the reason I will likely not stay here again.
Réponse de Ray le 8 nov. 2022
Dear Esta, Thank you for taking the time to review your recent experience with us. We are sorry you did not fully enjoy your stay with us. There is a way to have just the fan blow without the A/C or heat going, and I'm sorry that our maintenance department did not point that out to you. With regards to our kitchens, we provide plateware, glassware, silverware in a set of four along with additional cooking utensils and pots/pans. Additional items are available upon request. Please know that we value your feedback and will look to see how we can ensure your next visit is a more enjoyable one for you and the rest of our guests.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Housekeeping was haphazard, not every other day. Grimy.
Séjour de 16 nuits en août 2022
Réponse de Ray le 15 oct. 2022
Dear Guest, We are sorry you did not enjoy your recent stay with us. You concerns regarding the timeliness and efficiency of our housekeeping team has been brought to the attention of our new housekeeping manager and together we are working to ensure that these issues do not continue to persist here in the future. We look forward to having you back with us, and showing you our commitment to our guests and their satisfaction.

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was perfect
Séjour de 1 nuit en juillet 2022
Réponse de Ray le 9 août 2022
Dear Wendy, Thank you for taking the time to rate your recent experience with us. We are pleased you had such an outstanding stay. We look forward to ensuring your next visit with us is just as enjoyable. Until then we wish you safe and happy travels.

10/10 Excellent

Willie

Voyage en famille
Les points forts : Personnel et service et équipements
Didnt like the condition of the bathroom. My wife had to get bleach to spray on the shower, because of the mildew that was in the cracks in and outside of the walkin shower.
Séjour de 5 nuits en juin 2022

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Our room smelled like pot smoke every night from about 8:30 to 2am.Caused us to feel bad and our clothes and hair to smell bad the whole trip. Talked to manager, got promise to talk to room next door, but no change for 3 nights. Not a good experience.
Séjour de 5 nuits en mai 2022

10/10 Excellent

terri

Séjour de 2 nuits en mai 2022
Réponse de Ray le 28 mai 2022
Dear Terri, Thank you for taking the time to rate your recent stay with us. We are pleased you had such an enjoyable experience with us! We will continue to work hard to provide you with nothing less than our best in services and accommodations.