Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
29 déc. 2023
Les points faibles : Propreté et confort de la chambre
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Brigitte
27 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable à renouveler
Brigitte
Séjour de 5 nuits en décembre 2019
4/10 Médiocre
Thierry, Chenex France
5 sept. 2015
Les points forts : Propreté
Bien
Thierry
10/10 Excellent
Voyageur vérifié
1 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
26 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Chi Fai
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chi Fai
Séjour de 5 nuits en mai 2024
10/10 Excellent
Bridget
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bridget
Séjour de 1 nuit en avril 2024
8/10 Bien
Ricky
19 mai 2024
Les points forts : Propreté
Ricky
Séjour de 1 nuit en mai 2024
10/10 Excellent
Glynn
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glynn
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Sophie
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Sophie
Séjour de 1 nuit en mai 2024
8/10 Bien
James
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements
James
Séjour de 1 nuit en mars 2024
10/10 Excellent
Graham
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graham
Séjour de 1 nuit en mars 2024
8/10 Bien
Penny
Voyage d’affaires
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Penny
Séjour de 1 nuit en mars 2024
Réponse de Ross P, General Manager le 12 mars 2024
Dear Penny, thank you for posting about the Mercure Milton Keynes. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.Kind regards
10/10 Excellent
Joao
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joao
Séjour de 1 nuit en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Joao, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
10/10 Excellent
lauren
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lauren
Séjour de 1 nuit en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Lauren, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
8/10 Bien
Michael
25 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice room bad plumbing.
Michael
Séjour de 1 nuit en février 2024
Réponse de MMK le 26 févr. 2024
Dear MichaelThank you for your review. We're happy to hear you enjoyed the hotel, room and bar. We are also grateful for your kind words about the team, we will be sure to pass them along.We are sorry, however, for your experience with the bathroom. This is not up to the quality or standard or cleanliness we usually pride ourselves on. Rest assured we are investigating this matter as priority to ensure error such as this do not occur again. We very much hope you give us the opportunity to welcome you again so we can showcase our true offering.Wishing you well in the meantime.
10/10 Excellent
Adele
Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adele
Séjour de 1 nuit en février 2024
Réponse de MMK le 26 févr. 2024
Dear AdeleThank you for your lovely review. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.
10/10 Excellent
Anne
Voyage d’affaires
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anne
Séjour de 1 nuit en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Anne, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
8/10 Bien
Colin
Voyage d’affaires
19 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Colin
Séjour de 1 nuit en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Colin, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
8/10 Bien
Jane
19 févr. 2024
Jane
Séjour de 3 nuits en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Jane, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
10/10 Excellent
Amelia
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amelia
Séjour de 1 nuit en février 2024
Réponse de MMK le 26 févr. 2024
Dear AmeliaThank you for your review. We're delighted to hear you enjoyed your stay and very much hope to welcoming you again very soon.
2/10 Horrible
Kevin
12 févr. 2024
Kevin
Séjour de 3 nuits en février 2024
Réponse de MMK le 26 févr. 2024
Dear KevinWe're sorry to hear your stay was not up to our usual standard. We'd love to understand more about your experience so we can ensure learning are taken to prevent any future reoccurrence. Wishing you well
10/10 Excellent
MR PARWINDER
Voyage en famille, Voyage d’affaires
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MR PARWINDER
Séjour de 2 nuits en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Mr Parwinder, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
4/10 Médiocre
Dylan
Voyage d’affaires
6 févr. 2024
Les points faibles : Propreté et personnel et service
Below parr
Dylan
Séjour de 3 nuits en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear DylanThank you for your review. We are sorry to hear you did not enjoy your experience with us. We are servicing the rooms every other day and on request. We apologise this was not made more clear to you.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.
6/10 Satisfaisant
Maia
Voyage d’affaires
4 févr. 2024
Les points forts : Personnel et service
Maia
Séjour de 2 nuits en février 2024
Réponse de MMK le 12 févr. 2024
Dear Maia,Thank you for your review. We're sorry to hear of your experience with us.Please rest assured this is not the standard of cleanliness we usually provide. Our rooms all undergo regular though deep cleaning and so we are investigating the issues raised as a matter of priority. We very much hope you give us the opportunity to welcome you again and showcase our true offering. Our gym has state of the art technogym equipment and we hope our tranquil views overlooking the golf course make for a nice setting for your workout. Wishing you well in the meantime.
10/10 Excellent
Danielle
3 févr. 2024
Danielle
Séjour de 1 nuit en février 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Danille, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
10/10 Excellent
Stephen
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel for Milton Keynes
Stephen
Séjour de 1 nuit en février 2024
Réponse de MMK le 12 févr. 2024
Dear StephenThank you for your review. We're delighted to hear you enjoyed the hotel and your stay.We very much look forward to hopefully welcoming you again very soon. Wishing you well in the meantime.
10/10 Excellent
william
Voyage d’affaires
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great quality and comfort for a good price
william
Séjour de 1 nuit en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear WilliamThank you for your review. We're delighted to hear you enjoyed your stay and will be sure to pass on your kind words to the team.We very much look forward to hopefully welcoming you again and wish you well in the meantime.
6/10 Satisfaisant
Sam
28 janv. 2024
Sam
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Tina
Voyage en groupe
28 janv. 2024
Lovely Hotel
Tina
Séjour de 1 nuit en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear TinaThank you for your lovely review. We're delighted to hear you enjoyed your stay and we will be sure to pass on your kind words to Shaun and the team. We very much agree, the staff are the heart of our hotel. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.
8/10 Bien
Graham
Voyage d’affaires
26 janv. 2024
Les points forts : Propreté
More 3 than 4 stars!
Graham
Séjour de 1 nuit en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear GrahamThank you for your review. We're sorry to hear you did not fully enjoy your stay. We are in the process of making renovations and upgrades to our features and hope you give us the opportunity to welcome you again very soon to showcase our new offerings. Wishing you well in the meantime.
6/10 Satisfaisant
Lisa
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Not bad but not the greatest.
Lisa
Séjour de 1 nuit en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear LisaThank you for your review. We're happy to hear you found the hotel to be aesthetically pleasing and enjoyed dinner.We are sorry however, for your experience with breakfast and the bed. These are not in keeping with the level of service and hospitality we usually provide. We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.
10/10 Excellent
Chloe
Voyage en couple
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chloe
Séjour de 1 nuit en janvier 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Chloe, we really appreciate you posting a review about your visit to hotel.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
4/10 Médiocre
Jacob
21 janv. 2024
Les points faibles : Propreté et équipements
Jacob
Séjour de 1 nuit en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear JacobThank you for your review. We apologise for your experience as this is not the quality of service we usually deliver.Please rest assured we have looked into the issues raised to ensure they do not occur again.It is our hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.
8/10 Bien
Paul
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paul
Séjour de 1 nuit en janvier 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Paul, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
8/10 Bien
Voyageur vérifié
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear A, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
6/10 Satisfaisant
Malcolm, Peterborough
Voyage en couple
18 janv. 2024
Malcolm
Séjour de 1 nuit en janvier 2024
Réponse de MMK le 12 févr. 2024
Dear MalcolmThank you for your review. We're happy to hear you liked the room but are sorry to hear of your experience with our F&B.This is not the quality of service and offering we usually deliver. Please rest assured we have made the necessary changes to prevent such occurrences taking place again.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.
10/10 Excellent
steven
Voyage en groupe
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
steven
Séjour de 1 nuit en janvier 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Steven, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
6/10 Satisfaisant
Kevin
14 janv. 2024
Les points faibles : Propreté et personnel et service
Kevin
Séjour de 1 nuit en janvier 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Kevin, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have shared this with the team to review and action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.
10/10 Excellent
Lynn
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lynn
Séjour de 1 nuit en janvier 2024
Réponse de Ross P, General Manager le 4 mars 2024
Dear Lynn, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
2/10 Horrible
daisy
Voyage en couple
5 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
daisy
Séjour de 2 nuits en décembre 2023
Réponse de Ross P, General Manager le 4 mars 2024
Dear Daisy, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have since shared your comments with the team to action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.
10/10 Excellent
Randy
Voyage d’affaires
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Randy
Séjour de 4 nuits en décembre 2023
2/10 Horrible
Vanessa
2 janv. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mrs Darby about are stay on 31st December
Vanessa
Séjour de 1 nuit en décembre 2023
4/10 Médiocre
Aneeka
1 janv. 2024
Aneeka
Séjour de 1 nuit en décembre 2023
10/10 Excellent
palminder
31 déc. 2023
palminder
Séjour de 2 nuits en décembre 2023
Réponse de Ross P, General Manager le 4 mars 2024
Dear Palminder, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
10/10 Excellent
ReAnn
Voyage en couple
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ReAnn
Séjour de 5 nuits en décembre 2023
10/10 Excellent
Suzanne
24 déc. 2023
Suzanne
Séjour de 1 nuit en décembre 2023
Réponse de Ross P, General Manager le 4 mars 2024
Dear Suzanne, on behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Mercure Milton Keynes.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.KInd regards
10/10 Excellent
Joao
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joao
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Jacqui
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jacqui
Séjour de 1 nuit en décembre 2023
10/10 Excellent
tracey
Voyage en famille
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tracey
Séjour de 1 nuit en décembre 2023