Merci de nous avoir fait savoir ce que nous faisons. J'ai partagé vos commentaires avec toute mon équipe

Dear Charles,Thank you for taking the time to review our property. We appreciate all of our guests thoughts and comments as it assists us to provide you with the best in hospitality

Dear Brianna,Thank you for taking the time to review our property. We appreciate our customers thoughts an ideas as it enables us to provide the best in hospitality to all of our guests.

Dear Melissa Thank you for taking the time to review our property. We appreciate you sharing your experiences and hope to have you back soon!

Dear Ian,Thank you for taking the time to review our property. We appreciate your time and look forward to your next stay with us!

Dear Tara, Thank you for taking the time to review our property. We appreciate greatly hearing our guests thoughts to ensure we continue to provide the best in hospitality. We Look forward to your next stay!

Dear EdwinThank you for taking the time to review our property. We appreciate greatly hearing our guests thoughts. Look forward to your next stay!

Dear Anel,Thank you for taking the time to review our property. We appreciate your input.

Dear Wanda,we appreciate your review. I am sorry you did not care for our breakfast. We incorporate many options to adhere to all of our guests different tastes.I will let our management team know your thoughts. I am glad your check in and staff relations went well. We hope to see you back again in the future

Dear Penny,Thank you so very much for the kind review. Our guests experience from beginning to end is of the utt most importance to our team. We are so glad to hear that you enjoyed your event as well as your stay at our property. We hope to see you back in the future!

Thank you for taking the time to review our property. Hearing our guests thoughts and ratings enable us to provide the best in Hospitality to all of you!We hope to see you back soon!

Hi Jayson,Thank you for taking the time to review our property. Our guest experiences are very important to ensure we continue to provide the best in hospitality

Dear Christina,Thank you for taking the time to review our property here at The Fairfield by Marriott Millville. The only way we know our customers thoughts is by listening to what they tell us. Helps us to continue to provide the best in Hospitality!

Edith,Thank you kindly for your amazing review of our property. It is very important to our management team to know our guests thoughts in order for us to continue to provide the best in hospitality!

Hi Jason,Thank you for taking the time to review our property and our team. It is very important that we are aware of what our customers preferences are so that we can always ensure to provide all of our guests the very best in hospitality!

Thank you for taking the time to review our property. Hearing all of our guests thoughts & suggestions helps us to ensure guest satisfaction every time!We look forward to seeing you on your net stay

Thank you for taking time out of your day to review our property. I will personally check into why the hot tub was out of service. Sometimes maintenance is just working on balancing the chemicals. Always let the desk know if something like this occurs. We will get an ETA for you. Generally it never takes more than a couple hours to balance. I am very sorry for your experience. I am happy you found the property and rest of your stay comfortable. We look forward to your next visit!

Dear Kathy,Thank you for taking the time out of your busy day to review our property. Our customers reviews allow us to continue to provide high quality hotel experiences. We look forward to your next visit w/ us!

Hi Heather,Thank you for taking the time to review our property! We look forward to seeing you on your next visit!

Hi Greg,We appreciate you taking the time out of your busy day to review our property. Maintaining the highest level of guest satisfaction is our #1 Goal.. Each review helps us to ensure we continue to provide the highest level of hospitality service to all of our guests. We hope to see you again real soon!

Hi Tony,Thank you for taking the time to review our property as it is extremely important for us to continue to provide all of our guests w excellent service.We look forward to seeing you on your next stay w us!

Thank you for your kind words. We appreciate you taking the time to review our property. Guest satisfaction helps us to continue to provide great service.

Thank you for taking the time to review our property! Our guests voices are what help us to ensure that each stay is enjoyable.We look forward to seeing you next time!

Hi ScottThank you for taking the time to review our property. We ensure the best customer service by hearing what our guests prefer.

Thank you for sending the excellent review. We appreciate your time and hope to have you back real soon!

Thank you for taking the time to review our property. We work extremely hard to ensure you are always welcomed with friendly knowledgeable staff who ensure you have a great stay! We look forward to having you back soon!

Good afternoon. I just sent you a message via Expedia Chat. I also wanted to follow up with you to get a more accurate accounting. I will be in touch by end of business so that I can correct the situation as well as take care of you. Please accept my apology in advance.

Thank you for your review. We are very sorry the hot tub was out of order and are working on this momentarily!We hope you come back & stay with us in the future.

Good afternoon Irene.Thank you for the amazing review. We feel the same way. Millville's hidden gem!Have a great day. We look fwd to having you back again soon!

Dear Deshonta,I am so very sorry that their were some spider webs on the 3rd floor outside of building. Our property is 4 stories high and we are on a heavily wooded lot. We have a professional company come in every quarter however we cannot get above 1 1/2 stories to clean the windows or building. This will be completed by September. Again my apologies. I appreciate your review and will address the breakfast team on Monday regarding your points. Our breakfast/ maintenance and housekeeping scores run well above Marriott brand average. I pretty much agree with you my front desk team is the best. Thank you for staying with us!

thank you for taking the moment to share your feeling with us. We look forward to a future visit

Dear Michael,Happy to hear you enjoyed your stay. look forward to seeing you again!

Hi Erin,Thank you for the great review. Enjoy your day. Hope to see you again soon!

Thank you for your review!

Dear Mr Brown-please refer to email sent to you

Thank you for your review. We are glad you had a relaxing stay. Hope to see you again in the future.

thank you for your kind review. Look fwd to seeing you again!

Dear Bonnie,Hi, my name is Carissa Kania. I am the DOS/Sales Manager on property. I am glad you responded to the survey request as I had wanted to reach out to you after the front desk team let me know what you found.Of course the moment they let me know I immediately had all housekeepers and houseman staff inspecting every room, hall, closet, office, crevice and crack. I had the exterminator out here after hours ( I didnt care about the cost) Although we have NEVER had a problem with those nasty, little pests- People traveling can absolutely carry something like that in a suitcase, box, bag, etc. Just 1 pregnant insect can start an infestation. ( also the reason why Marriott requires in house laundry of all linens- it is always a bigger expense than send out rental service however services like that are almost a guarantee to contract all sorts of insects & disease) ( Marriott trains us on what to look for with common insects and procedures to keep them away from our properties) I wanted to make sure it stayed that way. ( we do take every precaution with monthly exterminator visits, cleanliness & housekeeping procedures & inspections as well as training) My staff/team could not find any evidence or actual insect however our amazing exterminator found evidence out back by the dumpster around the wooded lot of the Pennsylvania Flying Wood roach. These insects come from the woods. As you seen we are surrounded by trees & wooded lots. They do not infest buildings. They are not caused by not cleaning or treating a commercial building. However randomly due to the fact they do fly, can land on someone and be carried into any building. I had the inside & outside treated anyway as a pre caution. I am very sorry this happened to you as it was very random. Please accept my deepest apologies and I appreciate you letting us know. Please see below:Health Risks of Pennsylvania Wood CockroachesUnlike American cockroaches, Pennsylvania wood cockroaches aren’t considered harmful household pests because they rarely enter houses or buildings due to their typically dry climates. They don’t infest food or clothes and don’t harm you or your house. They don’t carry diseases, either. Pennsylvania wood cockroach indoor life span is temporary, as the roaches can’t survive in dry environments for long.Pennsylvania wood cockroaches don’t bite or sting humans. They do not multiply rapidly or infest homes or building. They prefer the woods. Being they fly short spans. They can be carried into a home or building on rare occasions.

Thank you for your review. It is very important to our team that your stay is superb. We appreciate you taking the time to let us know!Enjoy your day!

Dear Lisa,We recently had a complete renovation March 2021 with a complete upgrade to our internet and cable systems. I am very sorry that you had a burned out light bulb during your stay. I did a little research and I do not see a service request for a light bulb until after your check out during a general housekeeping inspection. If you let us know and it was not addressed I will bring this up during our next morning meeting. I am again unsure what happened with your internet connection. I am going to go up to 328 and test my lap top and phone to try and figure out what was happening. Again i absolutely apologize for any inconvenience this may have caused you and I appreciate you letting us know. I can only fix issues that are brought to my attention. This is why surveys are extremely important..Thank you.

Thank you for the Excellent Review. We hope to have you back in the future. Enjoy your day!

Thank you for your review. Our customers opinions are most important to us as they help us continue to ensure you have the most enjoyable stay.

Hi Melissa,Thank you for your review. We truly appreciate ALL of our guests opinions, ideas and suggestions. They give us the best insight as to how we can keep all of you happy & comfortable during every stay w our property!

Hi Laurence,Thank you for your review. I am happy to hear that you enjoyed your stay with us. We hope to see you back again real soon!

Hi Latoya,Thank you for taking the time to review our property. Our team takes great pride in ensuring that every guest has a nice stay. I appreciate you letting us know about the shower and I will address this with our maintenance team immediately. We look forward to your next visit

Hi Mr Arias,I am going to reach out to you directly to address any concerns you may have.

Thank you for taking the time to review our property. Our customers thoughts enable us to ensure we offer the best in hospitality. We look forward to your next stay!

Hi Kristen,Thank you for taking the time out of your day to review our team. We work extremely hard to ensure every guests has a safe, happy and enjoyable stay. We look forward to seeing you again real soon!

Hi Llana,We appreciate the great review and look forward to your next visit!