Avis
8,8
Excellent
8,6/10
Propreté
8,4/10
Personnel et service
7,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
5 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Cory & Staff le 10 sept. 2023
Laurie,We strive to ensure that our rates remain competitive, and the amenities provided are valuable to our guests. I know with the exchange rate this is sometimes difficult to accomplish. We do have staff available on property 24 hours a day, 365 days a year to assist and would have made things right for you had they had the chance. We recently took over management of the property and have been gradually making improvements each day. I can assure you that the items of concern in your review have already been resolved. We appreciate your feedback and value all guest input when making upgrades and improvements to the property. If you would like to discuss your concerns further, please contact me directly so I can assist you. Hopefully you will give us a chance next time you are in Millinocket to show you the improvements.
10/10 Excellent
Barbara
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 1 nuit en mai 2024
10/10 Excellent
David
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mai 2024
Réponse de Your Friends at Katahdin Inn and Suites le 6 mai 2024
David,Thank you for taking the time to leave us a 5 out of 5 review, after your recent stay. We are glad to know you enjoyed your stay. We look forward to welcoming you and your family back again soon. Until then, safe travels.
8/10 Bien
Ingrid, Roslindale
8 avr. 2024
Ingrid
Séjour de 1 nuit en avril 2024
Réponse de Your Friends at Katahdin Inn and Suites le 21 avr. 2024
Ingrid,Thank you for the 4 out of 5 review. If there is anything we can do to make your next stay a 5 out of 5 please let us know.Safe travels,
6/10 Satisfaisant
Kevin
Voyage en famille
4 avr. 2024
Les points faibles : Équipements
Kevin
Séjour de 2 nuits en avril 2024
Réponse de The Katahdin Inn & Suites Team le 21 avr. 2024
Dear Kevin,Thank you for sharing your experience at the Katahdin Inn & Suites. We appreciate your feedback, and I'd like to address some of the points you raised.1. Atmosphere: We understand that the inn's ambiance may evoke thoughts of Stephen King novels. While we can't promise supernatural encounters, we do strive to create a unique and memorable atmosphere for our guests. The quietness you experienced might be due to the off-peak season or the peaceful surroundings.2. Low Occupancy: It's true that during certain times, the inn may have low occupancy. However, this can also mean a more tranquil stay for those seeking relaxation. We apologize if it felt too empty during your visit.3. Amenities: We're glad you enjoyed the heated pool and jacuzzi. These amenities are indeed highlights for guests looking to unwind after a day of exploring the beautiful surroundings.4. Other Features: In addition to the pool and jacuzzi, we offer comfortable rooms, free high-speed internet, and a complimentary continental breakfast. Our location near attractions like the Appalachian Trail, Mount Katahdin, and Baxter State Park makes us an ideal base for outdoor enthusiasts.We appreciate your feedback, and we hope you'll consider staying with us again to experience the planned upgrades. If you have any further comments or questions, feel free to reach out.Warm regards,
10/10 Excellent
Karen
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en mars 2024
Réponse de Your Friends at Katahdin Inn and Suites le 21 avr. 2024
Dear Karen,Thank you for your wonderful 5-star review of the Katahdin Inn & Suites! We're thrilled to hear that you found our place interesting and family-friendly. Our team takes pride in creating a welcoming environment for all guests, and we're delighted that you had a positive experience. Whether it's exploring the nearby natural wonders, enjoying the indoor pool, or simply relaxing in our comfortable rooms, we aim to provide a memorable stay for families.Next time you're in the area, we'd love to welcome you and your family back to the Katahdin Inn & Suites. If there's anything else we can assist you with, feel free to reach out.Warm regards,
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Cory & Team le 26 févr. 2024
Thank you for the 10 out of 10 review. We are happy to know we met your expectations and look forward to seeing you again soon.
10/10 Excellent
Christopher
Voyage en groupe
19 févr. 2024
Everything was great
Christopher
Séjour de 3 nuits en février 2024
Réponse de Cory & Team le 26 févr. 2024
Christopher,Thank you for sharing feedback on your recent stay with us. We are glad you enjoyed our property and had a great stay. We look forward to seeing you the next time you are in the Katahdin Region.
8/10 Bien
Jules
1 janv. 2024
Jules
Séjour de 1 nuit en décembre 2023
Réponse de Katahdin Inn and Suites le 6 janv. 2024
Jules,Thank you for the 8 out of 10 review. Hope to see you the next time you are in Millinocket.
10/10 Excellent
Jeff
Voyage d’affaires
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeff
Séjour de 1 nuit en décembre 2023
Réponse de Cory and Staff le 7 déc. 2023
Jeff:Glad you enjoyed our clean room and continental breakfast. We look forward to welcoming you back again soon.
10/10 Excellent
Stacie
Voyage en groupe
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay.
Stacie
Séjour de 3 nuits en novembre 2023
Réponse de Cory and Staff le 7 déc. 2023
StacieThank you for the great review of your recent stay. Yes, there are several updates in the plans, including a new lounge, food options and updating in the rooms, lobby and exterior. We look forward to your continued feedback and support as we polish this Millinocket Gem.
10/10 Excellent
Nyari
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place
Nyari
Séjour de 2 nuits en décembre 2023
Réponse de Cory and Staff le 7 déc. 2023
Nyari,Thank you for the ten out of ten review. We strive to exceed expectations. We We are glad you and your family had a great stay with us. We look forward to welcoming you back again soon.
10/10 Excellent
RAMACHANDRAN
Voyage d’affaires
22 nov. 2023
Les points forts : Confort de la chambre
RAMACHANDRAN
Séjour de 1 nuit en novembre 2023
Réponse de Cory & Team le 22 nov. 2023
We are pleased to hear your recent three night stay with us went was a 10 out of 10. Since taking over Management of the property we have been investigating several potential odor sources. Our initial thought was the humidity from the pool and the prior owner not using the exhaust fan properly in the summer months. We have identified three areas of concern and have already started the process of correcting them. Yes, covering the pool with the large solar blanket will reduce moisture and keep the Heat in the pool, something we regularly do at properties, the challenge is once it is rolled up for daytime use the trapped water has been a portion of the odor concern. Again, thank you for the constructive feedback. As we continue with improvements we will definitely be covering the pool and new hot tub more often. We hope to see you on your next trip to Millinocket. Until then, safe travels!
10/10 Excellent
Donald
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Donald
Séjour de 2 nuits en octobre 2023
Réponse de Cory & Team le 29 oct. 2023
Dear Donald,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your stay at our hotel. Your kind words are greatly appreciated.Our team takes great pride in maintaining the property to the highest standards, and it's wonderful to know that you found it well-kept. We also believe that a friendly and attentive staff is key to providing excellent guest service, and we're delighted that you found our staff to be friendly.Our pool is indeed a great spot to relax and unwind, and we're pleased to hear that you enjoyed it. Moreover, our location close to natural attractions is something we take pride in, and it's fantastic that you had the opportunity to explore the beauty of the surrounding area.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Your Friends at Katahdin Inn & Suites
6/10 Satisfaisant
Andrea
14 oct. 2023
Andrea
Séjour de 1 nuit en octobre 2023
Réponse de Cory & Staff le 29 oct. 2023
Dear Andrea,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that you weren't a fan of the smell during your stay. Your comfort is of utmost importance to us, and we apologize for any inconvenience you experienced.We have already taken steps to address the issue you mentioned. Our team is actively working to ensure a pleasant and fresh ambiance throughout the property. We have also increased our efforts in monitoring and improving air quality.We hope you would consider giving us another chance in the future to provide you with a more enjoyable stay. Your satisfaction is our priority, and we would love the opportunity to make your next visit a pleasant and memorable one.Thank you for choosing to stay with us, and we look forward to welcoming you back.Best regards,Your Friends at Katahdin Inn & Suites
8/10 Bien
Kathleen
14 oct. 2023
Kathleen
Séjour de 1 nuit en octobre 2023
Réponse de Cory & Team le 15 oct. 2023
Kathleen,Thank you for taking the time to leave a rating for us. If there is anything we can improve so your next visit is a 10 out of 10, please let us know. We strive to make each visit better than the last and welcome feedback and suggestions as we work to update and improve the property.
10/10 Excellent
Michael
10 oct. 2023
Michael
Séjour de 1 nuit en octobre 2023
Réponse de Cory & Team le 9 nov. 2023
Michael,Thank you for taking the time to share your 5 out of 5 review of your recent stay with us.We appreciate your time and look forward to seeing you again soon.
10/10 Excellent
John J
Voyage en groupe
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John J
Séjour de 1 nuit en octobre 2023
Réponse de Cory & Team le 15 oct. 2023
John,So glad we had the chance to provide you a ten out of ten stay! We look forward to seeing you the next time you are in Millinocket Maine. Until then, safe travels!
10/10 Excellent
Pascal, Irishtown
Voyage en famille
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pascal
Séjour de 1 nuit en octobre 2023
Réponse de Your Friends at Katahdin Inn & Suites le 29 oct. 2023
Dear Pascal,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay at our hotel. Providing good service, clean rooms, and smooth check-in and check-out processes are our top priorities, and we are pleased to know that we met your expectations.Our team works diligently to ensure that our guests have a comfortable and enjoyable stay, and your kind words serve as a testament to their dedication. We appreciate your support and look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback helps us continually improve our services.Thank you for choosing our hotel, and we hope to see you again soon.Warm regards,
6/10 Satisfaisant
Jesette
Voyage en famille, Voyage avec des animaux de compagnie
8 oct. 2023
Les points faibles : Équipements
Jesette
Séjour de 1 nuit en octobre 2023
Réponse de Your Friends at Katahdin Inn & Suites le 29 oct. 2023
Dear Jesette,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to noise disturbances from the upper guests. We understand that a peaceful and comfortable stay is essential for our guests, and we're truly sorry that we fell short of your expectations in this regard.We take guest concerns seriously, and we will immediately address this issue with our staff to ensure that noise disturbances are minimized. Your feedback helps us identify areas for improvement, and we are committed to making your next visit a more enjoyable one.Please do not hesitate to contact our front desk if you encounter any issues during your stay. We are always here to assist and ensure your comfort. We hope to have the opportunity to welcome you back in the future and provide you with a much quieter and pleasant experience.Thank you for choosing our hotel, and we appreciate your valuable feedback.
10/10 Excellent
Brenda
8 oct. 2023
Brenda
Séjour de 1 nuit en octobre 2023
Réponse de Your Friends at Katahdin Inn & Suites le 29 oct. 2023
Brenda,Thank you for the 5 out of 5 review through Travelocity. We appreciate your continued support and look forward to seeing you the next time your travels bring you through Millinocket, Maine.
8/10 Bien
Lynn
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient place near Baxter State Park
Lynn
Séjour de 1 nuit en octobre 2023
Réponse de Cory le 3 oct. 2023
Lynn:We're glad you found our hotel clean and conveniently located! We agree, Millinocket is such a friendly town. Thank you for choosing Katahdin Inn and Suites. We hope to see you again soon! Your Friends at Katahdin Inn and Suites.
8/10 Bien
Karen
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 2 nuits en août 2023
Réponse de Cory le 3 oct. 2023
Karen,Thank you for the 4 out of 5 rating. As the new management company we strive to ensure each stay is better than the past. If there is anything we can do to help make your next stay a 5 out of 5 please let us know.
10/10 Excellent
ZHANG
2 oct. 2023
Les points forts : Propreté et personnel et service
ZHANG
Séjour de 1 nuit en octobre 2023
Réponse de Cory le 3 oct. 2023
Zhang:Thank you for the 5 out of 5 rating. I'm glad we met your expectations and look forward to welcoming you back again next time you are in Millinocket Maine.
8/10 Bien
CLIFFORD
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CLIFFORD
Séjour de 1 nuit en septembre 2023
Réponse de Cory le 3 oct. 2023
Clifford,Please let us know what we can do to make your next stay a 5 out of 5. We appreciate all feedback.
10/10 Excellent
CLIFFORD
Voyage en famille
30 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CLIFFORD
Séjour de 1 nuit en septembre 2023
Réponse de Cory le 1 oct. 2023
Clifford:Thanks for the positive feedback! We're glad to hear that you enjoyed the cleanliness and our amenities, including the pool and workout rooms. Apologies for the pet smell on the first floor. We look forward to welcoming you back! Your Friends at Katahdin Inn and Suites.
10/10 Excellent
Jennifer
Voyage en famille
24 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en septembre 2023
Réponse de Your Friends at Katahdin Inn and Suites le 29 oct. 2023
Dear Jennifer,Thank you so much for taking the time to share your wonderful experience at Katahdin Inn and Suites. We are delighted to hear about your positive stay with us and your kind words regarding our staff and the amenities we offer.Our team is dedicated to ensuring every guest feels welcomed and well taken care of, and it's heartwarming to know that you found them friendly and accommodating. Your feedback about the cleanliness of your room, as well as the in-room amenities, is greatly appreciated. We aim to provide a comfortable and convenient stay for all our guests.It's also great to hear that you enjoyed our convenient location, making it easy for you to explore the area's attractions. We look forward to welcoming you back for another memorable stay in the future. If you ever need anything or have more questions, please don't hesitate to reach out. Safe travels, and we can't wait to see you again!Warm regards,
8/10 Bien
Keith
24 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Overall pleased
Keith
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 27 sept. 2023
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your overall satisfaction with the cleanliness of the room and the spaciousness of our accommodations.We apologize for the inconvenience you experienced with the hot water supply and the absence of a fan in the bathroom. Please know that we take your comments seriously, and we will address these issues promptly to ensure a more comfortable stay for our future guests.Regarding the hairdryer, we apologize for any inconvenience caused. We will assess the functionality of our hairdryers to ensure they meet our guests' expectations.We appreciate your feedback as it helps us identify areas in need of improvement and allows us to continually enhance our services. It would be our pleasure to welcome you back in the future and provide you with an even better experience.Thank you once again for your valuable feedback.Best regards,Your Friends at Katahdin Inn & Suites
8/10 Bien
Roland
Voyage en famille
24 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Roland
Séjour de 1 nuit en septembre 2023
Réponse de Cory le 24 sept. 2023
Roland,Thank you for the 8 out of 10 rating. If you have any feedback on how we can make your next visit with us a 10 out of 10 we would appreciate hearing from you.Safe Travels, we hope to welcome you back again soon.
10/10 Excellent
Brandi
23 sept. 2023
Brandi
Séjour de 1 nuit en septembre 2023
Réponse de Cory and Team le 15 oct. 2023
Brandi,Thank you for the 5 out of 5 review. We are delighted to have met your expectations and look forward to welcoming you back the next time your travels bring you to Millinocket.
10/10 Excellent
Thomas
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en septembre 2023
Réponse de Cory & Staff le 18 sept. 2023
Thomas,We are glad your late arrival went smoothly for you and hope to see you the next time you are in Millinocket. We do have staff available on property 24x7 to assist you should the need arise. Thank you for sharing your positive experience with others. Until next time, safe travels.
8/10 Bien
Tonoa
Voyage en famille
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tonoa
Séjour de 2 nuits en septembre 2023
Réponse de Cory & Staff le 18 sept. 2023
Tonoa,Thank you for the 8 out of 10 review of your recent stay at Katahdin Inn and Suites. As new owners and management we are always open to feedback and suggestions to help make each stay better than the last. We have gradually started making upgrades and plan to make a lot of improvements over the next couple of years. If you have any specific items we can improve on, please let us know. We take the feedback of our loyal guests seriously when making upgrades. Thank you again for your review. Until next time, safe travels.
10/10 Excellent
Heather
Voyage en couple
12 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en septembre 2023
Réponse de Cory le 12 sept. 2023
Heather,Thank you for taking the time to share your experience with others. Hopefully by the time you return, we will have the new commercial hot tub installed as an added bonus, in addition to, the large indoor, heated, pool. We strive to make each stay better than the last and look forward to having you back again soon.
4/10 Médiocre
Bruce
Voyage en couple
6 sept. 2023
Les points faibles : Personnel et service et équipements
Bruce
Séjour de 2 nuits en septembre 2023
Réponse de Cory & Staff le 10 sept. 2023
Bruce,I'm sorry for any miscommunication there may have been during your stay with us. The property does offer a free continental breakfast and is in the process of making improvements to the breakfast. We recently took over management of the property and greatly appreciate your constructive feedback as it will be included in ongoing process of improving the property overall.
10/10 Excellent
Carsten
Voyage en couple
5 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carsten
Séjour de 1 nuit en septembre 2023
Réponse de Cory & Staff le 10 sept. 2023
Carsten,Thank you for taking the time to recognize our amazing staff. As the new management company for the property, our staff are excited to be part of the ongoing improvements and strive to exceed the expectations of each guest. They greatly appreciate their kindness and hospitality being recognized and we look forward to seeing you again soon.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Réponse de Cory & Staff le 10 sept. 2023
Thank you for the 10 out of 10 review! We appreciate you taking the time to let others know what a great time you had a Katahdin Inn and Suites and look forward to seeing you the next time your travels bring you through Millinocket, Maine.
10/10 Excellent
Kathryn
Voyage en couple
1 sept. 2023
Kathryn
Séjour de 1 nuit en août 2023
Réponse de Cory & Staff le 10 sept. 2023
Kathryn,So glad to hear you enjoyed our indoor heated pool. We are hopeful that by the next time you visit, we will have a new commercial-grade hot tub and other amenities that will hopefully make your next stay even more enjoyable than your last. Until next time, safe travels!
8/10 Bien
Geraldine
Voyage en couple
29 août 2023
Les points forts : Propreté et personnel et service
Geraldine
Séjour de 1 nuit en août 2023
Réponse de Cory & Staff le 10 sept. 2023
Geraldine,Thank you for sharing your experience with others. Glad to hear our elevator made things easier for your husband. We look forward to seeing you again on your next visit.
10/10 Excellent
Bonnie
Voyage avec des animaux de compagnie, Voyage en couple
28 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonnie
Séjour de 4 nuits en août 2023
Réponse de Cory & Staff le 10 sept. 2023
Bonnie:Thank you for the 5 out of 5 review and the great recommendation. As the new management company, we strive to ensure each visit is better than the last. As one of our loyal guests who has stayed with us previously, please let us know if you have any suggestions for improvements as we have several possible upgrades in mind and would appreciate suggestions for anything that would make the "best place to stay in Millinocket" even better. Thank you again for your feedback. We look forward to seeing you again soon.
8/10 Bien
Angie
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angie
Séjour de 2 nuits en août 2023
Réponse de Cory & Staff le 10 sept. 2023
Angie,Thank you for taking the time to share feedback from your recent stay. We appreciate you recognizing how hard the staff works to provide everyone with a clean, comfortable, welcoming, and fun home away from home here in Millinocket. If there is anything we could do to make your next stay better than the last please let us know. We appreciate the feedback as we work to continually improve and upgrade the amenities and services at the property.We look forward to seeing you during your next visit to Millinocket.
8/10 Bien
Susan
Voyage en groupe
13 août 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Susan
Séjour de 2 nuits en août 2023
Réponse de Cory & Staff le 10 sept. 2023
Susan:Thank you for the 8 out of 10 review with Hotels.com. As the new management company, we are gradually updating and improving the property and amenities. If you have any suggestions of things that would make your next stay a 10 out of 10, please let us know. We look forward to your constructive feedback and strive to exceed your expectations during your next stay with us.
8/10 Bien
Robert
4 août 2023
Robert
Séjour de 1 nuit en juillet 2023
Réponse de Cory & Staff le 10 sept. 2023
Robert,We appreciate the 4 out of 5 rating on Expedia. We took over management of the property a week prior to your stay and would appreciate any feedback you may have on ways we can make your next stay a 5 out of 5. We are gradually making improvements to the property and services offered and appreciate the feedback of our guests. Until next time, safe travels!
4/10 Médiocre
Debbie, Wilmer
Voyage en couple
1 août 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Debbie
Séjour de 2 nuits en juillet 2023
Réponse de Cory le 11 août 2023
Debbie,Thank you for the feedback. Yes, the property recently changed owners. Over the next couple of months we will be taking feedback like yours, and that of others, to prioritize improvements. We strive to ensure each visit is better than the last and look forward to seeing you the next time your travels bring you to Millinocket. Thank you again for the helpful feedback.Safe Travel!Your Friends at Katahdin Inn and Suites