This apartment is as nice as the photos depict. It was very clean and tidy. It had everything you needed. There was even water in the fridge for each person for each day. Such a nice thing to do. Julia made contact with me on the day to explain check in. When I requested assistance with the luggage since there wasn't an elevator, she arranged for Daniele to be there to help for a fee. It was a great help as I was traveling with my elderly mother and my sister and it would have been too much going up two flights of steps. Daniele also helped me catch a cab. They were overall very helpful and accommodating. I would definitely look for apartments that their company manage if they are going to be this attentive. Thank you Julia and Daniele for a great stay!