Dear Karilynn, We are sorry to hear your recent experience at the Red Roof Inn Michigan City did not meet your expectations. The insight you provided us with is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. We at Red Roof appreciate your business and truly value your feedback. We wish you all the best in your future travels. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Rejean,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MICHIGAN CITY. I was happy to see your 4/5 scoring. However, there was no soap. Our apologies for the inconvenience caused. In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Feedback from our guests is always welcome at Red Roof as we try to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Adam,Thank you for choosing to stay at our Red Roof Inn Michigan City. I appreciate your 5/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Bobby, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MICHIGAN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MICHIGAN CITY and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi David!The team and I appreciate your noble remarks. It's very rewarding to hear you are a recurring guest to our branded location and that you always find our accommodations clean. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Michigan City. We hope to see you again soon.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Michigan City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Pablo,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Michigan City appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management Rediresponse Specialist

Dear Joni,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Michigan City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you had a great stay with us, resulting in your 5/5 score. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Leigh,Thank you for sharing your experience at the Red Roof Inn Michigan City. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the odor of the room, the possible mold you encounter, the uncleanliness and the other highlighted concerns. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business. I have made management aware of your comments in an effort to directly address your concerns and to have that room inspected.We will take your comments into consideration to make changes to improve our customer experience. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Bruce, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Michigan City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you found your mattress and shower to be nice. However, you mentioned that the pillows were not to your liking. Nevertheless, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Red Roof value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof ManagementRediResponse Specialist

Hello Tamara, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Michigan City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff. I am glad that you had a extremely pleasant stay, prompting your 10/10 score. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof Management RediResponse Specialist

Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MICHIGAN CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Haley,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. It's disappointing to know that the cleanliness of the room did not meet your expectations, along with the towels/bedding offered. However, your stay was still positively impacted by our friendly staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide you a more comfortable stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Laurie,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Judy,The staff and I saw your survey following your recent stay at the Red Roof Inn Michigan City. I am disappointed you had a less than satisfactory experience which prompt your 2/5 score. The situation you described regarding the upkeeped condition of the property, the room not being to your liking and all the other concerns is truly regrettable. I am very sorry for your experience. To uphold our company's high standards, your comments will be taken into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Maryna, The feedback provided in your review regarding your stay at our Red Roof is much appreciated. We are pleased to see you liked the comfortability of your bed, however, I am sorry to hear the issue you described regarding the room having an odor. I really appreciate you bringing this to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Very truly yours, Toni-Ann Red Roof ManagementRediResponse Specialist

Dear Karim,Thank you for taking the time to tell us about your experience at the RED ROOF INN MICHIGAN CITY. I am sorry that your experience did not meet your expectations prompting your 1/5 score following your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Dear Brendan,Thank you for taking the time to tell us about your experience at the RED ROOF INN MICHIGAN CITY. It's great to hear that you found our staff to be nice. However, I am sorry that your experience did not meet your expectations due to the possible mold and odor you described. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MICHIGAN CITY and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

The team at our Red Roof Inn Michigan City would like to thank you for sharing your feedback with us, Sharie. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our easy check-in process, along with our empathetic and helpful staff delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us again in the future. Faithfully,XaoRediResponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MICHIGAN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hi Cody,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Michigan City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Ryan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MICHIGAN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Tammy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MICHIGAN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as an unpleasant smoky odor in addition to the sheets seemingly having burn holes. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Hello Duane,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Michigan City. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about economical hotel. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Dear Angel,Thank you for taking the time to tell us about your experience at the RED ROOF INN MICHIGAN CITY. I am sorry that your experience did not meet your expectations due to the lack of cleanliness of the location. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Dear Shareen,Thank you for your review following your stay at Red Roof Inn Michigan City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the smell of the room, the unclean areas and the other concerns mentioned hindered your experience, which was saddening to read. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. I wish you all the best in your future travels. With thanks, GabrielleRediResponse Specialist

Thank you for taking a moment to leave a review, Laura. Myself and the staff at the Red Roof Inn Michigan City appreciate your 10/10 score following your stay. I am thrilled that you had a great stay with us. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Jody. Myself and the staff at the Red Roof Inn Michigan City appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Michigan City appreciate your 8/10 score following your stay. I am happy that you found our services to be good and our staff to be very nice. However, you indicated that the pest you reported and the other concerns hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Erin. Myself and the staff at the Red Roof Inn Michigan City appreciate your 10/10 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist

Thank you for taking a moment to leave a review, Sharman. Myself and the staff at the Red Roof Inn Michigan City appreciate your 4/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist

Hello Albert,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Michigan City appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It's great to see you enjoyed your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

Thank you for taking a moment to leave a review, Larry. Myself and the staff at the Red Roof Inn Michigan City appreciate your 4/5 score following your stay. I am happy that you were pleased with our close proximity to the I-94. We aim to deliver positive experiences and we're happy that you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Gabrielle RediResponse Specialist

Dear Bradley,Thank you for taking the time to tell us about your experience at the RED ROOF INN MICHIGAN CITY. I am sorry we fell short and your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of your room and the fact that you felt uncomfortable along with the other issues listed that hindered your stay.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable and happy. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at any of our brand locations in the future.Very truly yours,Kerry-Lee RediResponse Specialist

Thank you, Richelle, for rating your recent stay at the Red Roof Inn Michigan City. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist