Extérieur

Avis sur Stardust Hotel

2 out of 5
Stardust Hotel
910 Collins Ave, Miami Beach, FL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 148 avis sur 305." "
Note des voyageurs de 8 (Bien), d’après 94 avis sur 305." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 305." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 305." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 305." "

8,8/10

Propreté

8,6/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Clean room. Suzie made sure we had everything we needed.
Séjour de 4 nuits en août 2023
Réponse de Susy le 13 août 2023
Dear Mrs. Melanie it was a pleasure to have you and your family stay with us ar Stardust Hotel. We are glad you had an splendid time with us and that enjoyed South Beach to the maximum. We liked that you visited the tourist places in the area of Miami and you also have fun in the ocean 2 blocks from the Stardust Hotel.We hope to see you again in the near future and please keep in touch .Stardust Management.

2/10 Horrible

Sandrine

Séjour de 2 nuits en février 2023
Réponse de Susy le 13 avr. 2023
We wish you the best.

10/10 Excellent

marcel

Séjour de 1 nuit en janvier 2023
Réponse de Susy le 25 janv. 2023
Marcel It really was a pleasure to have you stay with us at the Stardust Hotel. We loved that you like the room and the service of the hotel. We hope to see you in the near future. We wish you the best and have a wonderful stay in your next destination.

10/10 Excellent

Patrick

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Qualité prix excellent Nouvellement refait chambre clean et comfortable Personne a l’accueil très gentils et nous informe bien
Réponse de Susy le 15 janv. 2023
Dear Mr. Patrick It was a pleasure to have you at Stardust Hotel. We love that you felt comfortable in your room recently renovated and we are glad that you received some tips and how to visit these vibrant and beautiful cities of Miami and Miami beach. We hope to see you next time and please have a great time in your next destination.

10/10 Excellent

Sylvie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au coeur du quartier Art Deco de Miami Beach
J'ai choisi le Stardust hôtel pour sa situation géographique Pas de réception 24/24 pour ceux qui arrivent très tard le soir. Il vaudra mieux avertir l'hôtel en ce cas pour savoir. j'ai jamais su joindre l'hôtel par téléphone. Susy, la responsable est très sympathique et l'accueil a été chaleureux. J'ai aimé la grande taille de la chambre. Il y a même 2 dressoirs où on peut suspendre pas mal d'habits. Ce que j'ai apprécié côté kitchenette, le grand frigo avec congélateur (pour les glaces🍨). Une grande table ronde. Important aussi à mon avis , il n'y a a pas de moquette, mais un sol imitation bois. Prises électriques ok pour charger plusieurs appareils. Pour moi , côté luminaire: on n'a pas besoin de "lampe de poche"pour retrouver ses affaires. Lumière naturelle et côté privatif ne vont pas bien ensemble. Grandes vitres qui donnent sur couloir extérieur de l'hôtel. Rideaux occultants . La climatisation fonctionne bien et elle est très silencieuse. Pendant mon séjour, pas de clients bruyants. La plage est à 2 rues, tout comme la vie nocturne. Magasins alimentaires et restaurants proches. Pour 1 test Covid, à une rue près au 901Pennsylvania Ave (inscription par internet). Station de bus , avec ligne directe pour l'aéroport à une rue près, tout comme pour se rendre à Miami.
Chambre 202
Séjour de 7 nuits en novembre 2021
Réponse de Susy le 31 déc. 2021
Dear: Sylvie Really Stardust Hotel had a pleasure to have you in the hotel. You described very good the condition of the rooms at this hotel. I liked that you like the size and kitchenet area and the 2 closets big enough for luggage and clothing. We liked that you enjoyed the location of the beach and the other areas adjacent to the beach. Really please come again in the near future and we the staff wish to you and your family the best. Happy New year 2022.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très pratique et bien situé. Accueil extrêmement chaleureux des deux réceptionnistes (du matin et de la nuit). Chambre spacieuse et bien située. Par contre les rideaux ne sont pas occultants contrairement à ce qui est annoncé
Séjour de 1 nuit en mai 2021
Réponse de Susy le 24 juin 2021
Dear guest: We are glad that you liked the location of the hotel. We are happy to learn that you liked the size and cleanliness of the room. The main curtains are black out so it protect the room from the light and the climate. We wish you the best, please be safe and we hope to see you soon again.

8/10 Bien

christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/prix
Accueil très sympathique, hôtel propre et très bien entretenu. Assurément pas le plus bel hôtel de South Beach mais un très bon rapport qualité prix. Très bien situé en plein coeur du quartier Art déco, proche de la plage et des restaurants.

8/10 Bien

Yannick, Toulouse

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice but...
Room as expected,spacious,quiet and confortable bed . Nice and helpfull staff..until we were customers...we came back 1 week later to ask if they could store 2 bagages for 4 hours until our flight back:we were ready to pay a normal price(10$ as others asked nearby) but they asked for 35$!...sad...

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Top mais super bruyant
Top cependant attention car l'hôtel ret tellement bien situé que niveau bruit, c'est juste impossible de dormir la nuit car Ocean drive se trouve juste à côté. Donc si le but du séjour est de faire la fête toute la nuit, cet hôtel vous conviendra.

10/10 Excellent

Camille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Mangement le 22 août 2015
Thanks for your time and the review looking forward to having you back as value customer in the sunny Miami Beach!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
bien
tres bon accueil. . chambres spacieuses
Réponse de Mangement le 4 juil. 2015
Merci pour votre avis genre, regardant foward de vous revoir

8/10 Bien

Palisser, lille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
stardust miami beach
super acceuil , tres bien situer , grande cahmbre, propre , bien equipé , bon rapport qualiter prix !
Réponse de Mangement le 21 févr. 2015
Thanks for your kindness, looking forward to hearing back from you soon!

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Let’s start with the cons - the front desk was unavailable more often than not, and it was sometimes difficult to find the host if you had questions. Also, the tap water quality was debatable, and shower water pressure was not great. Finally, if you arrive before check-in time, you may have to wait a while in the city before you can access your room. However, everything else about this hotel was great. Considering its location, the price was a steal. It’s right in the centre of South Beach, steps from Ocean Drive and from all sorts of restaurants and nightclubs. Rooms were regularly cleaned well. The owner (when he was available) was professional, helpful, and friendly. Overall, my stay was comfortable and clean. Aside from those minor grievances I mentioned above, this was a comfortable and affordable 2-star that met all our needs.
Séjour de 5 nuits en avril 2024

4/10 Médiocre

Kristin

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The entrance to the property is down an alley. There is no lobby and there was no staff to greet us. Everything was locked. When a receptionist did arrive she was extremely rude. A "refundable damage deposit " which was to be refunded to my credit card never happened. The place was left clean. Trash was even picked up and nicely packaged for easy clean up. The front gate was locked during "open" hours. I would never recommend anyone staying here. I plan a vacation to south beach every year and like to try a new art deco hotel stay... this property will definitely be on my "not return " list
Séjour de 2 nuits en avril 2024
Réponse de Carolina le 7 mai 2024
Dear Mrs. Kristin Rumsey your deposit was sent to your credit card the same day you did the check out .The entrance of the hotel is secure and every guest who stay with us , have his or her own code to enter in the property. We maintain the gate closed to make the property more private and safe for all our guests of the hotel. We have a Lobby and you arrived to the hotel after midnight; consequently, you received a code to enter in your room right a way. you did not have wait for any receptionist to open your room. The next day we talked to you and you tell us that everything with the room was perfect. We wish you the best to you and your family.

4/10 Médiocre

Mathew

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very average hotel. To many rules.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Kiet

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
dfsf
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jasmine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the beach
Séjour de 1 nuit en avril 2024

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 4 nuits en mars 2024

10/10 Excellent

marisela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My friend and I love to stay here when coming to Miami, spacious room very clean bed is comfortable has a kitchen n lots of closet space and staff is very nice.
Séjour de 5 nuits en mars 2024

10/10 Excellent

Molliann

Séjour de 3 nuits en février 2024

8/10 Bien

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spot very nice people clean only the lack of onsite parking kept it from being 5 stars all around
Séjour de 3 nuits en février 2024

10/10 Excellent

Claudio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Neculai

Les points forts : Personnel et service
very well located
Séjour de 1 nuit en février 2024

10/10 Excellent

Lori

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We arrived early and Suzy was quick to accommodate us. The room was large and very clean. The beds were comfortable. Located in the heart of the Deco area of Miami Beach there was lots to see and do. Unfortunately I got sick on day 3 and staff were kind and accommodating. I would recommend this hotel to anyone wishing a simple yet comfortable stay in Miami Beach.
Séjour de 3 nuits en février 2024

10/10 Excellent

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, friendly hotel. Near the beach. We were very satisfied all round😊
Séjour de 1 nuit en février 2024

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I wasn’t quite sure about the property at first. Pretty lack luster from exterior and lobby, but they actually seemed to have taken care of the rooms. I picked this room with a budget in mind and am ultimately pleased with my stay. For reference on my comments, I typically stay in Hilton properties (diamond a couple years), but wanted to keep costs low for my two nights. This property does not have anywhere to store your bags after checkout, so be aware you’ll need to find other options if you have a late flight out and want to enjoy the beach for the day.
Séjour de 2 nuits en février 2024

2/10 Horrible

Albert

Voyage en groupe, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent location. Slow check in process . Caution with lack of deposit return

10/10 Excellent

Jerry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super clean. Staff was very helpful
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Patrice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Kathleen, HILLSBORO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Location was perfect for walkable dining options. Check-in was a breeze.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

alain

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Rodrigo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Franck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location. Very clean renovated room. So fresh that there was a lingering smell of paint on the first night which dissipated afterwards. Kudos to the staff, especially Blas who was very friendly, welcoming and attentive. Great stay overall!
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Dawn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our stay
Booked last minute n wasnt sure what to expect..excellent guest service! Spacious room, clean and comfortable. Is located near the beach, shops and restaurants.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Sharon

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Elisa

Voyage en couple
Les points forts : Personnel et service
Lo que menos me gusto: Muy mala internet, la entrada es un pasillo. Lo Mejor Habitación espaciosa
Séjour de 4 nuits en décembre 2023

2/10 Horrible

michael

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Statrdust Hotel Management le 8 déc. 2023
Thank you for sharing your feedback with us, although we are disheartened to learn of your assessment as "terrible." We were expecting your arrival eagerly and waited until 11:00 pm to facilitate your check-in. Unfortunately, you did not appear, and we were unable to accommodate you.If there were any issues that contributed to your decision not to check in, please do let us know. Your satisfaction is our top priority, and we sincerely hope to have the opportunity to better serve you in the future.Best regards,Stardust Hotel Management

10/10 Excellent

Kathryn

Séjour de 1 nuit en octobre 2023
Réponse de Susy le 14 nov. 2023
Dear Mrs. Kathryn: It was a pleasure to have you stay with us at Stardust Hotel. We liked to learn that you had a perfect time and you also enjoyed the area of South Beach. We would like that you repeat the experience and come to swim the warm waters of Miami Beach. There are also many events happening in the area and the surrounding attractions such Wynn wood and bayside tourist need to visit. Wish you and your family the best. Stardust Management.

10/10 Excellent

Bruno A

Séjour de 2 nuits en octobre 2023
Réponse de Susy le 14 nov. 2023
Dear Mr. Bruno Thanks for staying with us at the Stardust HOTELIN SOUTH BEACH. WE HOPE YOU HAD A GOOD TIME with us and you enjoyed the beach and the tourist places such as Wynn wood, Bayside market place, Sea Aquarium and others. Please come again our staff will pamper you and your family. Stardust Management.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were amazing. The hotel is close to shopping donkbg and the beavh
Séjour de 2 nuits en septembre 2023
Réponse de Stardust Hotel Management le 8 sept. 2023
Dear Mrs. Sarah Anderson,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your stay at our hotel.We are especially pleased to learn that you found our staff to be amazing. Providing exceptional service is one of our top priorities, and it is always gratifying to receive such positive feedback.Additionally, we're glad you appreciated our convenient location, with proximity to shopping and the beach. We understand the importance of accessibility to these amenities, and we're thrilled that this added to your overall enjoyment.We look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or if you have any further suggestions, please don't hesitate to reach out.Warm regards,Stardust Hotel Management

8/10 Bien

Juana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Did not have a pool.
Séjour de 3 nuits en septembre 2023
Réponse de Susy le 10 sept. 2023
Dear Juana thanks for the review. It is true we do not have a pool however we are one block from the ocean and this privilegde location make us special. Beside the location, Stardust Hotel has big size rooms and the cleanliness is a mayor factor in our hotel. We hope to see you in the future and we wish you the best.

8/10 Bien

Maria

Voyage en famille
Les points forts : Équipements
Room are big and confortable. There is a coffee pot but no coffee.
Séjour de 1 nuit en août 2023
Réponse de Susy le 23 août 2023
Dear Mrs. Maria: It was a pleasure to have you stay at Stardust Hotel. We liked that you loved the size of the room and that you found the room comfortable. We would like to have stay again at Stardust Hotel. We hope that you will come to us in the near future. Have a wonderful time in your next destination. Stardust Management.

10/10 Excellent

JACQUELINE

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very happy with the location and Susie and Blass were awesome :) will definitely return.
Séjour de 2 nuits en août 2023
Réponse de Susy le 10 août 2023
Dear Jacqueline it was a pleasure to have you stay with us at the stardust hotel. We are glad that liked the location, the cleanliness and service from the entire staff. Please we hope to see you soon and we Wish you the best. Stardust Management.

8/10 Bien

JON

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked location for the beach.
Séjour de 1 nuit en juillet 2023
Réponse de Stardust Hotel Management le 30 juil. 2023
Dear Mr. Jonathan Horn,Thank you for taking the time to share your review with us. We're thrilled to hear that you enjoyed your stay at our hotel and found the location to be perfect for the beach! Providing our guests with a convenient and enjoyable experience is one of our top priorities.If there is anything specific you loved about your stay or anything you think we can improve upon, please do not hesitate to share it with us. Your feedback is invaluable as we continuously strive to enhance our services and exceed our guests' expectations. Thank you again for choosing to stay with us, and we look forward to hosting you again soon!Stardust Hotel Management

8/10 Bien

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight stay in Stardust Miami
The room was very nice, clean and comfortable. Susy and Blas were very nice and knowledge. Excellent service from them. The only thing was not to put toilet paper in the tiolet.
Séjour de 1 nuit en juillet 2023
Réponse de Susy le 28 juil. 2023
Dear Sean We are happy to learn that you found the room clean, comfortable and you slept nice and you liked the area of South Beach. It is true that we ask people not to put too much toilet paper inside the toilet because it can plug the toilet. Please have an splendid day in your next destination and we hope to see you in the near future.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Susy le 28 juil. 2023
Kevin thanks a lot for the review we liked that you loved to stay with us and you liked the area of South Beach. Please have a wonderfull time me in your next destination and come soon to Stasust Hotel. We want to pamper you and your family as well.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mooie ruime kamer met keuken en grote koelkast / vriezer combinatie. Zeer nette kamer met goede bedden. Heel centraal gelegen, vlakbij strip en strand. Zeer goede prijs / kwaliteit ervaring. Aardige en behulpzame eigenaren van het hotel. Absoluut een aanbeveling
Séjour de 3 nuits en juillet 2023
Réponse de Stardust Hotel Management le 26 juil. 2023
Dear Mr. Thomas Driezum. Thank you so much for your review! We're thrilled you enjoyed the spacious room with a kitchen and large fridge/freezer. Our priority is maintaining a clean and comfortable environment with good beds. The central location close to the beach adds convenience to your stay. We're delighted to offer an excellent price-to-quality experience. Our friendly and helpful hotel owners are committed to ensuring your satisfaction. We truly appreciate your recommendation and hope to welcome you back soon. Stardust Hotel Management

8/10 Bien

Mark

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The check in guy said we couldn’t put toilet paper in the toilet . I think that’s nasty because after you do number 2 where are you supposed to do with the toilet paper. He also wouldn’t let us sit in the lobby while he had plenty of room so we had to sit in the heat for 25 minutes and wait .
Séjour de 1 nuit en juillet 2023
Réponse de Stardust Hotel Management le 23 juil. 2023
Dear Mr. Mark Stevens,Thank you for sharing your experience of your recent stay at Stardust Hotel.Regarding the toilet paper issue, our front desk agent kindly and adequately explained during your check-in that, due to the water pressure problem in South Beach, both hotels and restaurants in the area have had to implement an alternative solution for toilet paper disposal. We understand that this may seem unusual to some guests, but it is necessary to ensure our plumbing system functions smoothly. We have placed baskets close to the toilets for the convenience of our guests.As for the wait time in our lobby, we appreciate your understanding. During busy check-in periods, we strive to attend to all guests promptly. Our records and security camera footage confirm that your wait time was indeed less than 5 minutes, and we thank you for your patience. We do understand that South Beach can be hot, especially during this time of the year, and we are continuously looking for ways to improve the comfort of our guests during their brief wait.Your feedback is important to us, and it allows us to make necessary improvements to enhance our guests' experience. We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.If you have any further concerns or questions, please do not hesitate to reach out to us directly.Have a wonderful day.Stardust Hotel Management

10/10 Excellent

Kirsy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great stay very quiet and clean
Séjour de 1 nuit en juillet 2023
Réponse de Susy le 9 juil. 2023
Dear Kirsy: thanks for the review we liked that you enjoyed the comfort of the room, the cleanliness and the silence of the area that made your stay very pleasant. We hope to see you again in the near future and we wish you the best. Stardust Management

8/10 Bien

Orhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed and bedsheets were not comfortable otherwise it was a pleasant stay.
Séjour de 1 nuit en juillet 2023
Réponse de Stardust Hotel Management le 4 juil. 2023
Dear Mr. Orhan Akal,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and are pleased to hear that overall, you had a pleasant experience.We apologize for any inconvenience caused by the discomfort you encountered with the bed and bedsheets. Guest comfort is of utmost importance to us, and we regret that we fell short in meeting your expectations in this regard. We will certainly take your feedback into consideration as we continuously strive to enhance the comfort and quality of our accommodations.We are glad that despite this issue, you still had an enjoyable stay with us. We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring that your stay is truly comfortable in every aspect.Thank you once again for your review, and please do not hesitate to reach out to us if there is anything else we can assist you with.Warm regards,Stardust Hotel