Avis
8,2
Très bien
8,8/10
Propreté
8,6/10
Personnel et service
7,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
12 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023
Réponse de Susy le 13 août 2023
Dear Mrs. Melanie it was a pleasure to have you and your family stay with us ar Stardust Hotel. We are glad you had an splendid time with us and that enjoyed South Beach to the maximum. We liked that you visited the tourist places in the area of Miami and you also have fun in the ocean 2 blocks from the Stardust Hotel.We hope to see you again in the near future and please keep in touch .Stardust Management.
2/10 Horrible
Sandrine
3 mars 2023
Sandrine
Séjour de 2 nuits en février 2023
Réponse de Susy le 13 avr. 2023
We wish you the best.
10/10 Excellent
marcel
24 janv. 2023
marcel
Séjour de 1 nuit en janvier 2023
Réponse de Susy le 25 janv. 2023
Marcel It really was a pleasure to have you stay with us at the Stardust Hotel. We loved that you like the room and the service of the hotel. We hope to see you in the near future. We wish you the best and have a wonderful stay in your next destination.
10/10 Excellent
Patrick
Voyage en groupe
12 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Réponse de Susy le 15 janv. 2023
Dear Mr. Patrick It was a pleasure to have you at Stardust Hotel. We love that you felt comfortable in your room recently renovated and we are glad that you received some tips and how to visit these vibrant and beautiful cities of Miami and Miami beach. We hope to see you next time and please have a great time in your next destination.
10/10 Excellent
Sylvie
12 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au coeur du quartier Art Deco de Miami Beach
Sylvie
Séjour de 7 nuits en novembre 2021
Réponse de Susy le 31 déc. 2021
Dear: Sylvie Really Stardust Hotel had a pleasure to have you in the hotel. You described very good the condition of the rooms at this hotel. I liked that you like the size and kitchenet area and the 2 closets big enough for luggage and clothing. We liked that you enjoyed the location of the beach and the other areas adjacent to the beach. Really please come again in the near future and we the staff wish to you and your family the best. Happy New year 2022.
8/10 Bien
Voyageur vérifié
2 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mai 2021
Réponse de Susy le 24 juin 2021
Dear guest: We are glad that you liked the location of the hotel. We are happy to learn that you liked the size and cleanliness of the room. The main curtains are black out so it protect the room from the light and the climate. We wish you the best, please be safe and we hope to see you soon again.
8/10 Bien
christophe
30 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/prix
christophe
8/10 Bien
Yannick, Toulouse
9 mai 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice but...
Yannick
8/10 Bien
Voyageur vérifié
28 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Top mais super bruyant
Voyageur vérifié
10/10 Excellent
Camille
17 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Camille
Réponse de Mangement le 22 août 2015
Thanks for your time and the review
looking forward to having you back as value customer in the sunny Miami Beach!
8/10 Bien
Voyageur vérifié
28 avr. 2015
Les points forts : Propreté, personnel et service, confort de la chambre
bien
Voyageur vérifié
Réponse de Mangement le 4 juil. 2015
Merci pour votre avis genre, regardant foward de vous revoir
8/10 Bien
Palisser, lille
1 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
stardust miami beach
Palisser
Réponse de Mangement le 21 févr. 2015
Thanks for your kindness, looking forward to hearing back from you soon!
10/10 Excellent
Anthony
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 5 nuits en avril 2024
4/10 Médiocre
Kristin
Voyage en famille
1 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Kristin
Séjour de 2 nuits en avril 2024
Réponse de Carolina le 7 mai 2024
Dear Mrs. Kristin Rumsey your deposit was sent to your credit card the same day you did the check out .The entrance of the hotel is secure and every guest who stay with us , have his or her own code to enter in the property. We maintain the gate closed to make the property more private and safe for all our guests of the hotel. We have a Lobby and you arrived to the hotel after midnight; consequently, you received a code to enter in your room right a way. you did not have wait for any receptionist to open your room. The next day we talked to you and you tell us that everything with the room was perfect. We wish you the best to you and your family.
4/10 Médiocre
Mathew
Voyage en famille
14 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mathew
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Kiet
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
8 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Kiet
Séjour de 1 nuit en mars 2024
10/10 Excellent
Jasmine
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jasmine
Séjour de 1 nuit en avril 2024
10/10 Excellent
Brenda
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brenda
Séjour de 4 nuits en mars 2024
10/10 Excellent
marisela
Voyage en groupe
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
marisela
Séjour de 5 nuits en mars 2024
10/10 Excellent
Molliann
29 févr. 2024
Molliann
Séjour de 3 nuits en février 2024
8/10 Bien
Robert
Voyage d’affaires
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en février 2024
10/10 Excellent
Claudio
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claudio
Séjour de 2 nuits en février 2024
10/10 Excellent
Neculai
17 févr. 2024
Les points forts : Personnel et service
Neculai
Séjour de 1 nuit en février 2024
10/10 Excellent
Lori
Voyage en famille
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lori
Séjour de 3 nuits en février 2024
10/10 Excellent
Barry
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Barry
Séjour de 1 nuit en février 2024
8/10 Bien
Michael
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en février 2024
2/10 Horrible
Albert
Voyage en groupe, Voyage en couple
29 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Albert
10/10 Excellent
Jerry
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Patrice
Voyage en famille
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrice
Séjour de 1 nuit en janvier 2024
8/10 Bien
Kathleen, HILLSBORO
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Kathleen
Séjour de 1 nuit en janvier 2024
10/10 Excellent
alain
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
alain
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Rodrigo
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rodrigo
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Franck
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Franck
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Dawn
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our stay
Dawn
Séjour de 1 nuit en décembre 2023
8/10 Bien
Sharon
9 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sharon
Séjour de 1 nuit en décembre 2023
6/10 Satisfaisant
Elisa
Voyage en couple
9 déc. 2023
Les points forts : Personnel et service
Elisa
Séjour de 4 nuits en décembre 2023
2/10 Horrible
michael
7 déc. 2023
Les points faibles : Personnel et service
michael
Séjour de 1 nuit en décembre 2023
Réponse de Statrdust Hotel Management le 8 déc. 2023
Thank you for sharing your feedback with us, although we are disheartened to learn of your assessment as "terrible." We were expecting your arrival eagerly and waited until 11:00 pm to facilitate your check-in. Unfortunately, you did not appear, and we were unable to accommodate you.If there were any issues that contributed to your decision not to check in, please do let us know. Your satisfaction is our top priority, and we sincerely hope to have the opportunity to better serve you in the future.Best regards,Stardust Hotel Management
10/10 Excellent
Kathryn
22 oct. 2023
Kathryn
Séjour de 1 nuit en octobre 2023
Réponse de Susy le 14 nov. 2023
Dear Mrs. Kathryn: It was a pleasure to have you stay with us at Stardust Hotel. We liked to learn that you had a perfect time and you also enjoyed the area of South Beach. We would like that you repeat the experience and come to swim the warm waters of Miami Beach. There are also many events happening in the area and the surrounding attractions such Wynn wood and bayside tourist need to visit. Wish you and your family the best. Stardust Management.
10/10 Excellent
Bruno A
15 oct. 2023
Bruno A
Séjour de 2 nuits en octobre 2023
Réponse de Susy le 14 nov. 2023
Dear Mr. Bruno Thanks for staying with us at the Stardust HOTELIN SOUTH BEACH. WE HOPE YOU HAD A GOOD TIME with us and you enjoyed the beach and the tourist places such as Wynn wood, Bayside market place, Sea Aquarium and others. Please come again our staff will pamper you and your family. Stardust Management.
10/10 Excellent
Sarah
Voyage en famille
8 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en septembre 2023
Réponse de Stardust Hotel Management le 8 sept. 2023
Dear Mrs. Sarah Anderson,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your stay at our hotel.We are especially pleased to learn that you found our staff to be amazing. Providing exceptional service is one of our top priorities, and it is always gratifying to receive such positive feedback.Additionally, we're glad you appreciated our convenient location, with proximity to shopping and the beach. We understand the importance of accessibility to these amenities, and we're thrilled that this added to your overall enjoyment.We look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or if you have any further suggestions, please don't hesitate to reach out.Warm regards,Stardust Hotel Management
8/10 Bien
Juana
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juana
Séjour de 3 nuits en septembre 2023
Réponse de Susy le 10 sept. 2023
Dear Juana thanks for the review. It is true we do not have a pool however we are one block from the ocean and this privilegde location make us special. Beside the location, Stardust Hotel has big size rooms and the cleanliness is a mayor factor in our hotel. We hope to see you in the future and we wish you the best.
8/10 Bien
Maria
Voyage en famille
19 août 2023
Les points forts : Équipements
Maria
Séjour de 1 nuit en août 2023
Réponse de Susy le 23 août 2023
Dear Mrs. Maria: It was a pleasure to have you stay at Stardust Hotel. We liked that you loved the size of the room and that you found the room comfortable. We would like to have stay again at Stardust Hotel. We hope that you will come to us in the near future. Have a wonderful time in your next destination. Stardust Management.
10/10 Excellent
JACQUELINE
Voyage en groupe
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JACQUELINE
Séjour de 2 nuits en août 2023
Réponse de Susy le 10 août 2023
Dear Jacqueline it was a pleasure to have you stay with us at the stardust hotel. We are glad that liked the location, the cleanliness and service from the entire staff. Please we hope to see you soon and we Wish you the best. Stardust Management.
8/10 Bien
JON
Voyage en couple
30 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JON
Séjour de 1 nuit en juillet 2023
Réponse de Stardust Hotel Management le 30 juil. 2023
Dear Mr. Jonathan Horn,Thank you for taking the time to share your review with us. We're thrilled to hear that you enjoyed your stay at our hotel and found the location to be perfect for the beach! Providing our guests with a convenient and enjoyable experience is one of our top priorities.If there is anything specific you loved about your stay or anything you think we can improve upon, please do not hesitate to share it with us. Your feedback is invaluable as we continuously strive to enhance our services and exceed our guests' expectations. Thank you again for choosing to stay with us, and we look forward to hosting you again soon!Stardust Hotel Management
8/10 Bien
Sean
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight stay in Stardust Miami
Sean
Séjour de 1 nuit en juillet 2023
Réponse de Susy le 28 juil. 2023
Dear Sean We are happy to learn that you found the room clean, comfortable and you slept nice and you liked the area of South Beach. It is true that we ask people not to put too much toilet paper inside the toilet because it can plug the toilet. Please have an splendid day in your next destination and we hope to see you in the near future.
10/10 Excellent
Kevin
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en juillet 2023
Réponse de Susy le 28 juil. 2023
Kevin thanks a lot for the review we liked that you loved to stay with us and you liked the area of South Beach. Please have a wonderfull time me in your next destination and come soon to Stasust Hotel. We want to pamper you and your family as well.
10/10 Excellent
Thomas
Voyage en famille
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 3 nuits en juillet 2023
Réponse de Stardust Hotel Management le 26 juil. 2023
Dear Mr. Thomas Driezum. Thank you so much for your review! We're thrilled you enjoyed the spacious room with a kitchen and large fridge/freezer. Our priority is maintaining a clean and comfortable environment with good beds. The central location close to the beach adds convenience to your stay. We're delighted to offer an excellent price-to-quality experience. Our friendly and helpful hotel owners are committed to ensuring your satisfaction. We truly appreciate your recommendation and hope to welcome you back soon. Stardust Hotel Management
8/10 Bien
Mark
23 juil. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mark
Séjour de 1 nuit en juillet 2023
Réponse de Stardust Hotel Management le 23 juil. 2023
Dear Mr. Mark Stevens,Thank you for sharing your experience of your recent stay at Stardust Hotel.Regarding the toilet paper issue, our front desk agent kindly and adequately explained during your check-in that, due to the water pressure problem in South Beach, both hotels and restaurants in the area have had to implement an alternative solution for toilet paper disposal. We understand that this may seem unusual to some guests, but it is necessary to ensure our plumbing system functions smoothly. We have placed baskets close to the toilets for the convenience of our guests.As for the wait time in our lobby, we appreciate your understanding. During busy check-in periods, we strive to attend to all guests promptly. Our records and security camera footage confirm that your wait time was indeed less than 5 minutes, and we thank you for your patience. We do understand that South Beach can be hot, especially during this time of the year, and we are continuously looking for ways to improve the comfort of our guests during their brief wait.Your feedback is important to us, and it allows us to make necessary improvements to enhance our guests' experience. We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.If you have any further concerns or questions, please do not hesitate to reach out to us directly.Have a wonderful day.Stardust Hotel Management
10/10 Excellent
Kirsy
Voyage en couple
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kirsy
Séjour de 1 nuit en juillet 2023
Réponse de Susy le 9 juil. 2023
Dear Kirsy: thanks for the review we liked that you enjoyed the comfort of the room, the cleanliness and the silence of the area that made your stay very pleasant. We hope to see you again in the near future and we wish you the best. Stardust Management
8/10 Bien
Orhan
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Orhan
Séjour de 1 nuit en juillet 2023
Réponse de Stardust Hotel Management le 4 juil. 2023
Dear Mr. Orhan Akal,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and are pleased to hear that overall, you had a pleasant experience.We apologize for any inconvenience caused by the discomfort you encountered with the bed and bedsheets. Guest comfort is of utmost importance to us, and we regret that we fell short in meeting your expectations in this regard. We will certainly take your feedback into consideration as we continuously strive to enhance the comfort and quality of our accommodations.We are glad that despite this issue, you still had an enjoyable stay with us. We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring that your stay is truly comfortable in every aspect.Thank you once again for your review, and please do not hesitate to reach out to us if there is anything else we can assist you with.Warm regards,Stardust Hotel